any organization and must be based on determining the best was to support the competitive priorities of the enterprise. PROCESS CHOICE The first choice typically faced in process management is that of process choice. Manufacturing and service operations can be characterized as one of the following: 1. Project 2. Job Shop 3. Batch Flow 4. Line Flow 5. Continuous Flow The nature of these processes are discussed below and summarized in the manufacturing product-process matrix
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Company Overview of WALTON Walton Hi-Tech Industries Ltd (WHIL) is the pioneer in manufacturing of multi-staged Refrigerators, Freezers, Air Conditioners, Televisions and Automobiles, Smart Phones and Home Appliances in Bangladesh.It is a sister concern of R.B. Group, (where R.B. stands for Razvi and Brothers) which is one of the topmost conglomerates of Bangladesh. It has been operating its businesses with great reputation since 1977. Walton has become a sensation among customers
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[pic] CONTENTS: INTRODUCTION OF HaiDiLao 2 <PART ONE>SERVICE 2 CHAPTER Ⅰ-----SMILE SERVICE 2 CHAPTERⅡ-----WAITING SERVICE 2 CHAPTER Ⅲ-----NUANCED SERVICE 3 CHAPTER Ⅳ-----SPECIAL SERVICE 3 CHAPTER Ⅴ----CREATIVE SERVICE 4 CHAPTER Ⅵ-----CONCLUSION OF SERVICE 4 <PART TWO>MANAGEMENT INTRODUCTION OF MANAGEMENT 6 CHAPTER Ⅰ-----FAIRNESS & BELONGINGNESS 7 CHAPTER Ⅱ-----EMPOWERMENT & ENTHUSIASM 7 CHAPTER Ⅲ-----NICER PROMOTION CHANNEL 7 CHAPTER Ⅳ-----UNIQUE PERFORMANCE APPRAISAL 8 CHAPTER
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European Journal of Social Sciences – Volume 16, Number 2 (2010) Service Quality (Servqual) and its Effect on Customer Satisfaction in Retailing C.N. Krishna Naik Head & Chairman, Board of Studies, Sri Krishna Devaraya Institute of Management Sri Krishna Devaraya University, Anantapur, Andhra Pradesh, India E-mail: profkrishnanaik@gmail.com Swapna Bhargavi Gantasala Assistant Professor, Aurora’s P.G. College Ramanthapur, Hyderabad E-mail: sappusunnyankith@gmail.com Gantasala V. Prabhakar Director
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[pic] OUM BUSINESS SCHOOL ASSIGNMENT SUBMISSION AND ASSESSMENT ________________________________________________________________________ BMMK5103 MARKETING MANAGEMENT MAY 2015 ________________________________________________________________________ INSTRUCTIONS TO STUDENTS 1. This assignment contains question that is set in English. 2. Answer in English only. 3. Your assignment should be typed using 12 point Times New Roman font and 1.5 line spacing. 4. You must submit
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University of Chester MBA Management in the Service Economy (BU 7734) Cohort 11 Assessment This assessment is in THREE PARTS and consists of: 1) Activity 1: Service Encounter Diary (1,000 words) Worth 25% of overall module grade. Submission is online ONLY via Turnitin by 12.00pm Friday 29th May 2015. 2) Activity 2: Strategic Service Marketing in context (1,000 words) Worth 25% of overall
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Q1.1 Each of the 5 Service Quality Dimensions makes an extra addition to the level and quality of service which the company offers their customers. It also makes the service far more unique and satisfying. Dimension 1 - tangibles; The tangible Service Quality Dimension refers to the appearance of the physical surroundings and facilities, equipment, personnel and the way of communication. In other words, the tangible dimension is about creating first hand impressions. A company should want
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SERVICE MARKETING Baru-baru ini muncul sebuah fenomena pemikiran bahwa sektor jasa pantas untuk didiskusikan dan diteliti lebih lanjut. Para ahli ekonomi awalnya menganggap enteng akan bidang jasa, karena mereka menganggap jasa adalah hal yang kurang produktif, dan tidak memiliki peranan apapun pada bidang ekonomi. Hal produksi dapat dibagi menjadi dua, yaitu produksi yang dapat mendapatkan hasil yang tangible (contohnya dalam sektor agrikultur dan manufaktur, di mana hasil produksi dapat
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Features of Service marketing for a company: Service offerings have four distinctive characteristics: intangibility, inseparability, variability and perish ability which makes service marketing different from the product marketing. So keeping in mind, the above characteristics of service offerings, we can say that service marketing should embed following features for any company to become brand in the respective service sector. 1. Customer Relationship: Providing the best services to the potential
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This proposal is meant to prove that Get Konnected! understands the needs of both students and administrators. When marketing the event, Get Konnected! should work with schools to post marketing materials in class buildings with high foot traffic and start an email marketing campaign through its own email account, in order to get rid of white noise to students. The tone of marketing materials needs to be semi-casual, and industry specific. This way, students will not feel intimidating, and relevant
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