Shay’s Hardware Shay’s Hardware Store is a family operated business located in a small New England town. Harold Shay and his wife have run the business for over 30 years and have been able to earn a modest living from it. Harold and his wife are getting old, however, and for about the past 10 years the bulk of the operation has been left in the hands of their son Ray. Ray Shay has worked in his father’s store ever since he was old enough to sweep floors. He has spent most of his life learning
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