identify its Six Sigma initiatives). This 6 Sigma process was, and continues to be, extremely successful. Some of the results include first-year benefits that exceeded implementation cost and achievement of the revenue goal two years earlier than planned. We’ll briefly discuss Six Sigma in general, describe Caterpillar, and show the entrenchment of 6 Sigma within the company’s strategic planning process. April 2010 I S T R AT E G I C F I N A N C E 25 C OVE R S TO R Y What Is Six Sigma?
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Smith Systems Consulting – City of Kelsey Smith Systems Consulting – City of Kelsey Starting his small business in Kelsey, Blair Smith, founder of Smith Systems Consulting, Inc., has recruited several employees from the town to work as technology consultants for his thriving business. Smith Systems Consulting serves the City of Kelsey for the majority of its information technology needs. Transportation, manufacturing, retail, education, financial services, and healthcare are industries that are
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in Chicago, Illinois, USA. * Its first product was a "battery eliminator," which allowed the consumers to operate radios directly using household current instead of batteries. * After the continuous invention in 1986, Motorola invented the Six Sigma quality improvement process. * It became a global standard. What is training? * Training is the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate
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production quality, technology, and performance. It has two domestic R&D centers and invests around 7% of its total revenues in product development. They also hired a number of Japanese automotive consultants to assist the auto company in achieving the six sigma/ lean process standard to their Japanese/Western competitors. Not only did this improve their production processes but Chery was also granted ISO/TS 16949:2002 production qualities by 2005, the strictest international production quality certification
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Shigeo Shingo “The most dangerous kind of waste is the waste we do not recognize.” Lean and six-sigma are methodologies backed by powerful tools that help in improving quality and productivity thereby improving overall profitability and competitiveness. The lean philosophy was initially pioneered by Toyota manufacturing company and aims at various methods of eliminating waste and improving the process flow. Six Sigma on the other hand, focuses on reducing variation using problem solving and statistical
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1A. TQM Total quality management (TQM) is an improvement program which provides tools and techniques for continuous improvement based on facts and analysis; and if properly implemented, it avoids counterproductive organizational infighting. The most popular approach to continuous improvement is known as total quality management (TQM). There are two major characteristics of total quality management (TQM) a focus on serving customers and systemic problem solving teams made up of front line workers
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week (feet) | 700 | 14 | 686 | Distance walked per year (feet) | 36,400 | 728 | 35,672 | Distance walked per year (miles) | 6.95 | 0.14 | 6.81 | | Resource: KAIZEN: University of San Diego, Six Sigma Certificate Program, Rev. Feb 2013, Leonard Perry, Ph.D., (Power Point Slides) “Lean Six Sigma Pocket Tool Book”, Michael L. George 2005 Lecture: Brad Perry,
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Customer Adoption and Experience Management Student’s Name Subject Title Lecturer’s Name Due Date Introduction The healthcare sector is among the fastest growing sectors in any economy. A Different innovation is developed every day in this sector .However the rate of adoption of this new technology varies significantly with different customers. Successful adoption of these health products depends on external and internal factors. The rate of adoption of the health products depends on the
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Control Charts and Introduction to Six Sigma Session 12: Control Charts and Introduction to Six Sigma concepts Control Charts and Introduction to Six Sigma Control Charts - Topics of Discussion – – – – – Control Chart History Control Limits Individuals and Moving Range Charts X-bar and R Charts Subgrouping Control Charts and Introduction to Six Sigma Typical Process Metrics • • • • • • • • • Cycle times Lead times Productivity Schedule variance Budget variance Employee satisfaction
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I agree with Fred’s decision to use a thrid party vendor to conduct the training for the hardware store. Training activities need to be aligned with the organization’s strategy to be effective (Blanchard & Thacker, 2010). Persons of leadership should determine the strategy but they should not rule out the input that could be beneficial from lower level employees. The management team met and discussed its strategic response and determined that the hardware store would focus on particular items
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