281660 QDC1 COMPLETED Study Questions Quality Management: Ch. 9, 10, Operations Management; Ch. 2, 3, 5, 7, Quality and Performance Excellence Click for Skillsoft Module: The Who, What and Why of ISO 9000:2000 Click for Skillsoft Module: Six Sigma: Reducing Variation to Improve Quality List the types of graphical charts used in operations management. Gantt Chart, PERT, P-Chart, C-Chart, Control Chart. Flowcharts Check Sheets Histograms Cause-and-effect diagrams Pareto diagrams
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of quality by following the Six Sigma framework DMAIC, utilising Project Charter, Cause and Effect Diagram, 5 Whys and Affinity Diagram. To start off the project we spent the first day at their offices, where we were given an induction talk by Tim Barney, Pinewood’s quality leader. After the meeting we received a comprehensive set of data comprising details of their business, allowing us to start our analysis. Firstly we created a Project Charter to define our project and Pinewood’s problem, which
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Task 1 Introduction Kudler Fine Foods (KFF) has excellent reputation for providing fine-quality, unique and gourmet grocery in the San Diego metropolitan area, and its recent value-added programs, such as to include organic produce from a local grower to its product selection and expanded customer service by offering catering food service, have increase tremendous assessment to the company. However, in order to maintain its competitive edge in the fine food grocery industry, KFF must assess the
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Ahmed Refaat PERSONAL DATA Full Name: Date of Birth: Nationality: Marital Status: Location: Ahmed Refaat 21st of June 1990 Egypt Single Giza, Egypt CONTACT INFO Mobile: Phone: Email: LinkedIn: 00201013886800 00201117157907 ahmed refaat2001@yahoo.com http://www.linkedin.com/profile/view?id=234030544&trk=nav responsive tab profile pic PROFESSIONAL EXPERIENCE Sep 2011 to Present (2 years and 8 months) Export Specialist at IMG [Group] 6th of October City, Egypt. Industry: Construction -
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Chapter 15 Case Study Realco Breadmaster Master Production Schedule for Realco Breadmaster On hand inventory 7000 Week 1 2 3 4 5 6 7 8 Forecasted demand 20000 20000 20000 20000 20000 20000 20000 20000 Booked order 23500 23000 21500 15050 13600 11500 5400 1800 Projected ending inventory 23500 500 19000 -1000 19000 -1000 19000 -1000 Master production schedule 40000 0 40000 0 40000 0 40000 0 Available to promise 27000 44500 3450 28650 15900 16900 32800 -1800 (Source: Sheldon, 2006).
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Quality Management QUALITY MANAGEMENT MID TERM EXAM Question You are a project management consultant assigned to a small manufacturing firm that has been experiencing a myriad of problems. After conducting interviews and fact-finding with key managers, you have observed the following: •Company revenues and profits have fallen dramatically over the previous 12 months, along with a drop in market share •Customer complaints have reached an all time high •Employee morale is at an all time low
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Quality Management Exercise - Jones Manufacturing, Inc: Hypothetical Quality Management Study Findings and Recommendations ANALYSIS RESULTS Three Key Weaknesses: 1) Revenue Loss a. Revenue and profits have fallen dramatically over the last 12 months b. Non-conformance costs are skyrocketing c. Market share has dropped d. Customer complaints are at an all-time high 2) Low Morale a. Employee morale is at
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Organization Capacity Management, Citibank Analyzing branch banking services and operations for improving process turnaround time and operational efficiency resulting in customer delight. Saryu Kamra & Anubha Mathur 7/14/2011 ABSTRACT This project on Branch Banking Operations attempts to trace and map the branch banking processes end to end and identify all non value added activities and wastages in terms of time so that the Turn Around Time for Customers as well as time required for completion
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Total Quality Management - A Strategic Initiative Gaining Global Compitative Advantage | By Prof. Pushpalatha. V. Asst. Professor Department of Management Studies Global Academy of Technology Rajarajeshwarinagar, Bengaluru-98 | Global competition has forced many organizations to satisfy the ever-growing demands of the customers. It's a well known fact that no business can exist without customers. Organizations need to retain existing customers while targeting non-customers as well
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Table of Contents 2 Executive Summary 4 3 Situation analysis 5 3.1 Company overview 5 3.2 Evaluation of Process Management approach at D2D 6 3.3 Evaluation of Just in Time (JIT) techique 10 3.4 Benchmarking 11 3.5 SWOT Analysis 12 4. RECOMMENDATIONS 13 Creating a value system: 14 Development of a Strategy Map 15 Reviewing the Organisational Strategy 15 Organisational Performance 16 5. Conclusion 18 6. Bibliography 19 EXECUTIVE SUMMARY The author conducted a situation analysis for
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