manufacturing excellence. They have had at their disposal any number of methodologies and theories, quality initiatives, and cost-reducing concepts. Programs intended to improve performance, such as “total quality management,” “lean production,” and “Six Sigma”, seem to ebb away, without producing the desired results. Sometimes it seems as though the harder manufacturers try to improve, the worse they perform. Consider, for example, the case the GmbH, a Europe-based consumer goods manufacturer, in
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Introduction The case is about Six Sigma which is a management strategy which seeks to improve the quality or process outputs by identifying the errors and removing the defects. The case explains on how “3M” adopted this strategy as a key lever for the firm to become more competitive. 3M was found in 1902 in Minnesota. In 2000, 3M was diversified company with leading market share in electronics, telecommunication, industrial, consumer and office, healthcare, safety and many other markets. The company
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Johnson & Johnson Quality Management System Debbie Marshall GM588 Sunnid7296@comcast.net February 19, 2012 Introduction Johnson & Johnson (J & J) is a global pharmaceutical, medical device and home care product manufacturer that was founded in 1886. Johnson & Johnson has over 250 subsidiary companies operating in over 57 countries employing approximately 116,000 people. They sell varying products in over 175 countries worldwide and pharmaceutical sales alone for 2008 were
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What quality means to me in the profession I pursue? “Quality is Great achievement, usually born of great sacrifice, and is never the result of selfishness”. - Napoleon Hill. Quality to me means something that will last for a long time and if I am reasonably satisfied for the worth of money spent on the product then I am happy. It is the reliability, usefulness, longevity, and effectiveness of the element delivered. If a tool is going to fall apart, be cumbersome or awkward, give wrong measurements
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displayed a strong sense of management and operational skills as well as a particular feel for training and development. Atop the list of managerial methods at Motorola is their use of Six Sigma in order to measure the amount of defects in a batch of product and hopefully reduce that number. Operating under the Six Sigma Quality requires the company to produce variation while maintaining consistency. A more noticeable quality of Motorola in the eyes of the public would be the company’s ability to reduce
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Smith Systems Consulting – City of Kelsey Smith Systems Consulting – City of Kelsey Starting his small business in Kelsey, Blair Smith, founder of Smith Systems Consulting, Inc., has recruited several employees from the town to work as technology consultants for his thriving business. Smith Systems Consulting serves the City of Kelsey for the majority of its information technology needs. Transportation, manufacturing, retail, education, financial services, and healthcare are industries that are
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production quality, technology, and performance. It has two domestic R&D centers and invests around 7% of its total revenues in product development. They also hired a number of Japanese automotive consultants to assist the auto company in achieving the six sigma/ lean process standard to their Japanese/Western competitors. Not only did this improve their production processes but Chery was also granted ISO/TS 16949:2002 production qualities by 2005, the strictest international production quality certification
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SHIPPER MANUFACTURING COMPANY Teaching Notes Synopsis and Purpose Shipper Manufacturing Company is a manufacturer of electrical products, laminated materials, and specialty products. The Advanced Products Division (APD), which manufactures the specialty products, has reformulated its corporate strategy. As a result, its manufacturing strategy should also be revised. In the past, APD has manufactured custom products in low volume for its customers. The division plans to gradually
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Shipper Manufacturing Company 1. What objectives should be adopted in manufacturing with respect to cost, delivery, quality and flexibility? Given the facts, it is critical for the Shipper Manufacturing Company to have a vision to become the leader in the market or niche that the company is focusing its market focus on. Additionally, it may adopt a strategic goal to attain the Malcolm Baldridge Award or compliance with applicable International Organization for Standardization requirements within
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Nicholas H. Nguyen 21305 48th Avenue West B211 Mountlake Terrace, WA 98043 206.612.6228 nicholas.h.nguyen@boeing.com OBJECTIVE: Quality Production Specialist 3 – Req. No. 11-1017714 SUMMARY OF QUALIFICATIONS: - Talented and accomplished professional with background in manufacturing, production, quality assurance and operations. Applies principles of Lean manufacturing, 5S process, and value stream mapping: - Participated in Accelerated Improvement Workshop (AIW) for forward join upper
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