Indian Institute of Management Bangalore Customer Relationship Management Faculty: Prof. G. Shainesh Room C-103, Tel : 3334 Term IV PGP (2014-15) 3 Credit Course Background – Businesses aim to win and keep customers. Its competitors also seek to do the same. Most successful firms have developed capabilities for attracting customers through their marketing programs. But they have shown mixed results when it comes to retaining these customers. Customer Relationship Management helps
Words: 2004 - Pages: 9
Introduction to Demand and Supply 1.1 Quiz . . . . . . . . . . . . . . . . . . 1.2 Group Exercise . . . . . . . . . . . . 1.3 Homework Questions . . . . . . . . . 1.4 Homework Solutions . . . . . . . . . 2 Elasticity 2.1 Quiz . . . . . . . . . 2.2 Group Exercise . . . 2.3 Homework Questions 2.4 Homework Solutions iii 1 1 3 4 5 9 9 11 12 13 15 15 17 18 19 25 25 27 28 29 33 33 35 36 37 39 39 41 42 43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Words: 15136 - Pages: 61
Chapter 16 Accounting for Income Taxes AACSB assurance of learning standards in accounting and business education require documentation of outcomes assessment. Although schools, departments, and faculty may approach assessment and its documentation differently, one approach is to provide specific questions on exams that become the basis for assessment. To aid faculty in this endeavor, we have labeled each question, exercise, and problem in Intermediate Accounting, 7e, with the following AACSB learning
Words: 17693 - Pages: 71
Contents COURSE OVERVIEW 5 Catalog Description 5 Goals and Expectations 5 Learning Objectives and Outcomes 6 Career Impact 6 INSTRUCTIONAL RESOURCES 7 Required Resources 7 Additional Resources 7 COURSE MANAGEMENT 9 Technical Requirements 9 Test Administration and Processing 9 Replacement of Learning Assignments 10 Communication and Student Support 10 Academic Integrity 10 GRADING 11 COURSE DELIVERY 13 Instructional Approach 13 Methodology 13 Facilitation Strategies 14 UNIT PLANS 15
Words: 22068 - Pages: 89
TUTOR CLASS Content: Covered all chapter 3, 4, 5. No: * Linear Approximation * Linear programming * Leontief model Chapter 3: INTRODUCTION TO LINEAR EQUATIONS ANDMATRICES (Gaussian elimination) 1. Solve the following system x1-4x2+x3=5-2x1-5x2+3x3=33x1+2x2-x3=1 Using: A, Gauss elimination method B, Cramer’s rule. (chapter 4) Chapter 4: EIGENVECTORS AND EIGENVALUES (Determinants, Cramer’s rule, Matrix Inverse, Eigenvectors, Eigenvalues) 2. Let A b the matrix defined
Words: 348 - Pages: 2
Preparing for College Physics David Murdock TTU October 11, 2000 2 Preface! To the Instructors: This booklet is free. You may download, copy and distribute it as you wish. . . if you find it to be of any value. It can be gotten from the URL: http://iweb.tntech.edu/murdock/books/PreSci.pdf so you will need the (equally free) Adobe Acrobat Reader to view it and print it. This piece of software is on many institutional computer systems, and if you don’t have it on your machine, go get it at
Words: 12710 - Pages: 51
the sun at various latitudes. In this chapter we will focus on linear equations and the related concept of linear inequalities. 89 Beginning and Intermediate Algebra with Applications & Visualization, Third edition, by Gary K. Rockswold and Terry A. Krieger. Published by Addison Wesley. Copyright © 2013 by Pearson Education, Inc. 90 CHAPTER 2 LINEAR EQUATIONS AND INEQUALITIES 2.1 Introduction to Equations Basic Concepts ● Equations and Solutions ● The Addition Property of Equality
Words: 32187 - Pages: 129
Chapter 1 Managerial Accounting and the Business Environment Solutions to Questions 1-1 Managerial accounting is concerned with providing information to managers for use within the organization. Financial accounting is concerned with providing information to stockholders, creditors, and others outside of the organization. 1-2 Essentially, managers carry out three major activities in an organization: planning, directing and motivating, and controlling. All three activities involve decision making
Words: 2462 - Pages: 10
the sun at various latitudes. In this chapter we will focus on linear equations and the related concept of linear inequalities. 89 Beginning and Intermediate Algebra with Applications & Visualization, Third edition, by Gary K. Rockswold and Terry A. Krieger. Published by Addison Wesley. Copyright © 2013 by Pearson Education, Inc. 90 CHAPTER 2 LINEAR EQUATIONS AND INEQUALITIES 2.1 Introduction to Equations Basic Concepts ● Equations and Solutions ● The Addition Property of Equality
Words: 32187 - Pages: 129
A Practical Guide to Fedora™ and Red Hat® Enterprise Linux®, Sixth Edition Lab Manual Mark G. Sobell Upper Saddle River, NJ • Boston • Indianapolis • San Francisco New York • Toronto • Montreal • London • Munich • Paris • Madrid Capetown • Sydney • Tokyo • Singapore • Mexico City Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim
Words: 38351 - Pages: 154
