E Store Operations Messages Pair each audience with one of the three communication formats. Use one message format for each audience to explain the changes in operations. The three messages contain potentially negative information. Address the information presented in the scenario so your audience perceives it positively. You are a public relations manager called upon to present information regarding changes in retail store operations to three sets of stakeholders of a clothing store chain
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Name XCOM/285 Store Operations Messages - Memo to Employees Date MEMO To: All Employees From: Public Relations Date: 11/17/12 Re: New Store Hours Our company is always striving to better serve our customers and our employees alike. In an effort to be more fiscally efficient, we are restructuring our workweek. All full-time employees, including managers, will work 4 10-hour days each week and part-time employees will have their hours consolidated to 1-,2-, or 3-day workweeks depending
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in a retail store operations to three sets of stakeholders of a retail clothing chain. The stakeholders are store managers, employees, retail customers, and the public. The adjustments regarding employees working fewer days a week in an effort to combat rising gas prices as well as saving money on store operations are as follows; First, Sonny, the public relations manager will outline several steps to follow when drafting business communications. While constructing this message, Sonny will determine
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E Store Operations Messages Pair each audience with one of the three communication formats. Use one message format for each audience to explain the changes in operations. The three messages contain potentially negative information. Address the information presented in the scenario so your audience perceives it positively. You are a public relations manager called upon to present information regarding changes in retail store operations to three sets of stakeholders of a clothing store chain
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Store Managers: Business Letter * The message needs to be formal * The message should be short and to the point. * Emphasize no store closing and 4 day work weeks Employees: Memo * Employees should be assured, they will not lose their jobs because of this change. * New schedules and hours need to be provided, emphasize shorter workweeks. * Message needs to be written so that employees do not lose their trust in the company, and continue to work hard. * Message
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that an effective message is presented. Writing Writing is the next step after planning the most effective way to connect with the audience. The cultural behavior and method of style of the audience will influence the structure of the writing, and therefore the composition of the message will be considered effective because of choice of words and sentence structure. Revising Revising will assist me in evaluating his or her words and making sure that the structure of the message is accepted by
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Business-Writing Steps When writing negative messages one has to analyze his or her audience, and plan the steps accordingly to relay the message the best way. With this assignment, I must deliver a negative message in writing to store managers, store employees, retail customers, and the public. I need to ensure that each audience group understands and accepts the message and to maintain as much goodwill as possible (Locker, Kienzler, 2008). Store Managers Store Employees Customers and the Public Describe
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Business writing steps Thesis statement; How do I relay a negative message in a positive way to three different audiences? 1. Perform an audience analysis 2. Determine audience type 3. Choose message formats • A business letter • A business memo • An e-mail message 4. Offer a solution to fix problem 5. Consider positive and negative 6. Show empathy in message 7. Offer alternatives Portfolio Marianella Moore
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includes Store Managers. The audience for the business memo is store employees. The audience for the e-mail message includes retail customers and the public. Step 2: Identify the communication types that will be used. For the Store managers, a business letter will be used. For Store employees, a business memo will be used. For retail customers and the public, an email message will be used. Step 3. Identify the appropriate communication styles for each audience. For the store managers
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✓ Store Managers ✓ Store Employees ✓ Consumers and Public ➢ What are your purposes in writing? ✓ present information regarding changes in retail store operations to three sets of stakeholders ➢ What information must your message include? ✓ explain adjustments that allow employees to come to work on fewer days a week in an effort to combat rising gas prices and save money on store operations
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