BPO in India – an overview Contents I. Introduction II. What is BPO? • Types of BPO • Key services in various sectors III. Indian BPO Market IV. Market Segments and Trends • Banking sector • Insurance • Healthcare • Media/Publishing • Offshore Software Development • Network Outsourcing Services • HR Outsourcing V. Popular destinations VI. Employment opportunities VII. Key players in the market a. Indian companies
Words: 7967 - Pages: 32
CONTENTS Section 1 - Industry Profile Overview Future Outlook European Industry Overview North America Overview Asia & Pacific Industry Overview India & Middle East Industry Overview Development of World Scheduled Air Traffic World Economic Growth and Airline Profits Rankings - Passenger services Rankings – Freight services Section 2 - British Airways Profile Overview Alliances LHR Air Transport Movements LGW Air Transport Movements Awards History Key Events (1987-2005) Board Members Leadership
Words: 59045 - Pages: 237
The Role of Intermediaries in Electronic Marketplaces: Assessing Alternative Hypotheses for the Future George M. Giaglis1 , Stefan Klein2 and Robert M. O’Keefe 1 1 Department of Information Systems and Computing, Brunel University, Uxbridge, UK 2 Institute for Information Systems, University of Munster, Germany Abstract Early research in electronic markets seemed to suggest that E -Commerce transactions would result in decreased costs for buyers and sellers alike, and would therefore
Words: 6810 - Pages: 28
The country that we researched to export Peanut Butter & Co peanut butter to is Germany. Germany is located in the Western and Central part of Europe. The Capital is Berlin that is also the largest city in the country. Other large cities in the country include Hamburg, Munich, Cologne and Frankfurt. Germany is part of the European Union, out of all the states that make up the European Union Germany is one of the most populous countries and has the largest economies. We chose to export peanut butter
Words: 7701 - Pages: 31
survey would have been incomplete. I am also thankful to authority of Airtel & Vodafone for providing me the information. (UMESH GARG) CONTENT 1. Acknowledgement 2. Contents 3. Declaration 4. Synopsis 5. introduction 6. Need of the study 7. objectives of the study 8. introduction of the topic • • • • • • • • • • Telecom sector in India Airtel Vodafone Background Company profile of Airtel The magic Comparison between marketing strategy of Bharti Airtel and Vodafone Type of research
Words: 12240 - Pages: 49
IntMk-CStud-4.qxd 26/05/2005 14:05 Page 563 section 4 case studies cases 4.1 Wal-Mart’s German Misadventure 4.2 Handl Tyrol: Market Selection and Coverage Decisions of a Medium-sized Austrian Enterprise 4.3 Blair Water Purifiers to India 4.4 A Tale of Two Tipples 4.5 Kellogg’s Indian Experience 4.6 Strategic Alliances in the Global Airline Industry: from Bilateral Agreements to Integrated Networks 4.7 GN Netcom in China 4.8 IKEA: Entering Russia 4.9 The ‘David Beckham’ Brand 563 571
Words: 33872 - Pages: 136
Strategic Management Environment of any organization can be considered as “the aggregate of all conditions, events and influences that surround and affect it”. Environment is complex as it consists of a lot of factors arising from different sources. The nature of environment is one of dynamic as it keeps changing continuously. The impact of environment on organization is deep and far reaching. Environmental Factors Environmental factors can be classified as: i) Macro
Words: 9511 - Pages: 39
Refuelling Schedule for Airports By Kiran R K Jitha Babu Shyam S Sreeraj S CHAPTER 1 INTRODUCTION 1.1 REFUELLING Refuelling is an important aspect with respect to the airports since it determines the ground time of an aero
Words: 9437 - Pages: 38
What is a Reservations Sales Agent? A Reservations Sales Agent processes customer enquiries and bookings for travel arrangements including airline tickets, coach bookings, accommodation, day tours, car-hire, transfers and travel insurance. They usually work over the telephone or on-line and occasionally face to face depending on the company. What does a Reservations Sales Agent do? The agent processes customer bookings and answers customer enquiries over the phone and on-line. All bookings (or
Words: 6521 - Pages: 27
Human Resource Planning and Management “Great Vision Without Great People Is Irrelevant.” -Jim Collins, Good To Great Kelsey M. Vella 29/05/2015 Human Resource Planning and Management “Great Vision Without Great People Is Irrelevant.” -Jim Collins, Good To Great Kelsey M. Vella 29/05/2015 Table of Contents 2.1 The Need for Human Resources Planning within Organisations 3 Job innovation and change in skills requirements 3 Employment protection legislation 3 Technological changes 3
Words: 10215 - Pages: 41
