management of several related projects. Traditional PMOs base project management principles on industry-standard methodologies such as PMBOK or PRINCE2. Increasingly influential industry certification programs such as ISO9000 and the Malcolm Baldrige National Quality Award (MBNQA) as well as government regulatory requirements such as Sarbanes-Oxley have propelled organizations to standardize processes[citation needed]. Organizations around the globe are defining, borrowing and collecting best practices
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willing to become involved and work as we move many more families out of generational poverty. In 2004, FCCAA was one of two Community Action Agencies selected to receive the national Community Action Partnership 2004 Award for Excellence. This award is modeled after the prestigious Malcolm Baldrige National Quality Award and was created to showcase Community Action Agency that demonstrate agency-wide excellence through adherence to the vision, values, and Promise of Community Action, and through
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“Quality at the Ritz-Carlton Hotel Company” Case Summary [pic] Ritz-Carlton Hotels, California, USA Short Description of The Case Company History Ritz Carlton merupakan merek sebuah hotel mewah yang saat ini mempunyai 71 properti di kota-kota besar di 23 negara. Ritz Carlton juga mempunyai lembaga pelatihan dan pusat kepemimpinan yang dibuat oleh pimpinan Ritz Carlton, Leonardo Inghilleri. Lembaga ini telah melatih sedikitnya 50 ribu perusahaan di seluruh dunia. Sejarahnya, nama Ritz
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system's only designated Level II trauma center and is frequently recognized for its commitment to clinical excellence and high-quality patient care. Sharp Memorial Hospital has the largest Emergency and Trauma Center in the county. In November 2007, Sharp HealthCare received the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for quality and organizational performance excellence. In 2009, Sharpe reopened its doors to patients with a new 368-bed hospital with the
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Health Care Quality and Medical Errors Charles Andel, Stephen L. Davidow, Mark Hollander, and David A. Moreno Charles Andel, MBA, BSRT, is Manager of Radiology Quality and Compliance at Loyola University Medical Center and a graduate of Loyola University Chicago’s Quinlan School of Business MBA in Healthcare Management program. He may be reached at cjandel@lumc.edu. Stephen L. Davidow, MBA, APR, is a health care marketing and communications professional with a strong focus on quality and patient
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Select one (1) of the working groups in the IETF or IEEE and briefly summarize what this group is working on. “Working groups chartered by the IETF carry out the actual development of new standards and protocols for the Internet. Membership in a working group is voluntary; any interested party may participate. During the development of a specification, a working group will make a draft version of the document available as an Internet Draft, which is placed in the IETF's "Internet Drafts"
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Product and Service Strategies Marketing Mix * Blending of the four strategy elements—product, distribution, promotion, and price—to fit the needs and preferences of a specific target market * Marketers develop strategies to sell both tangible goods and intangible services What is a Product? * People buy want satisfaction, not objects * Product - Bundle of physical, service, and symbolic attributes designed to satisfy a customer’s wants and needs What are Goods and Services?
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TOTAL QUALITY MANAGEMENT TOTAL QUALITY MANAGEMENT INTRODUCTION: Total quality management stresses three principles: customer satisfaction, employee involvement, and continuous improvements in quality. We shall take a look at what it involves being; the meaning of quality, cost of TQM, Evolution of TQM, Philosophy of TQM and quality tools for identifying and solving quality. Lastly, we shall describe the awards and quality certifications. DEFINING QUALITY According to Wiley (2005)
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Equipment” award at UTC Telecom 2002, the world’s largest utility telecom technology tradeshow. (Lucent Technologies Optical, 2002) Lucent power systems business has been ranked No. 1 in worldwide and North American sales of power supplies for 1999 by Micro-Tech Consultants, a market research firm specializing in the power supplies industry -the first and only U.S. manufacturer to be awarded the Deming Prize for Quality. (Micro-Tech Ranks, 2000) The Malcolm Baldrige National Quality Award for Network
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Twenty organizations that influence cable plant implementation are: 1) American National Standards Institute (ANSI) a) ANSI does not develop the American National Standards (ANS) documents, but it facilitates their development by establishing a consensus between the members interested in developing a particular standard. b) ANSI standards include, SCSI interface specifications, programming language specifications, and specifications for character sets. c) ANSI helped to
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