The Regency Grand Hotel, a five-star hotel in Bangkok, Thailand is noted to be one of Bangkok’s most prestigious hotels and its staff enjoyed the prestige of being associated with the hotel. The recent sale of the Regency to a large American chain of hotels and the appointment of a new general manager, John Becker, an American with 10 years of management experience with the hotel chain have significantly affected the hotel’s reputation and good standing in the hotel industry. Becker thought that
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Regency Grand Hotel Case The Regency Grand hotel was established by the local consortium of investors 15 years ago, and was operated well by Thai general manager since that time. It had 700 employees in the organization and used to provide creditable employee benefits, such as above market rate salaries, job securities and bonuses regardless of the hotel performance during the year. Based on those advantages, The Regency Grand hotel became one of the most prestigious hotels in Bangkok. The hotel
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The Regency Grand Hotel Case Study: A Managerial and Socio-cultural Approach ------------------------------------------------- | | | | | | | | | | | | | | | | | | | | | | | | | | | Executive Summary This analysis reviews the case study of The Regency Grand Hotel following a recent change in the upper management and implementation of a new organisational strategy which has led to the performance deterioration and the increase in customer
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Global Hyatt Corporation opened the world’s first Hyatt Place hotel just outside Chicago in Lombard, Illinois. The Lombard location was the first Hyatt Place-branded hotel to open following Global Hyatt Corporation’s recent acquisition of AmeriSuites, an upscale chain of all-suite business-class hotels, from affiliates of the Blackstone Group hotel chain. The hotel corporation was scheduled to open more than 140 additional Hyatt Place hotels that year and the next in the United States as many AmeriSuites
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____________________________________________________________ ____________________ CASE-1-THE REGENCY GRAND HOTEL Marks-15 The Regency Grand Hotel is a five-star hotel in Bangkok, Thailand. The hotel was established 15 years ago by a local consortium of investors and has been operated by a Thai general manager throughout this time. The hotel is one of Bangkok’s most prestigious hotels, and its 700 employees enjoy the prestige of being associated with the hotel. The hotel provides good welfare benefits, above—market rate salary,
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continue to focus on the two main drivers of earnings growth: improving performance of existing hotels and expanding our presence in attractive markets. Improving Performance of Existing Hotels Our strategy to improve performance of existing hotels applies across our owned, managed and franchised portfolio. We have executed on this strategy by enhancing our operational efficiency, re-investing in our owned hotels and emphasizing engagement among our colleagues at all levels; in turn, we look forward to
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Market Research Hotel and Leisure Hotel room inventories in metro manila continue to increase annually with last year posting over 800 new units delivered. These hotels include acacia grove hotel (262 rooms) in alabang, f1 city center (240) in bonifacio global city and the recently completed remington hotel (300 units) in new port city. As of 2h 2011, overall hotel occupancy was at 65% while room rates for
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(1) The issue of empowerment in Regent Grand Hotel, and the possible solution to empower employees in Regency Grand Hotel. Issue 1) Becker said it was ok to make a mistake once, but not twice. This doesn’t motivate individuals to work outside their current boundaries and hence doesn’t empower employees. Results) Employees, especially, supervisors are worried about their job security and position rather than being empowered to be creative and innovative. Issue 2) Even though Becker
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2.1 Industry analysis and Companies’ background Currently, hotels make up a giant industry. In 2010, consumers rented out 4.8 million rooms at 51,000 different properties, and in 2009, the industry took in a total of $127 billion. The industry employed over 1.7 million workers last year and paid out about $186 billion in wages to a very diverse group of employees occupying both low and high skill and wage positions. Hotels and motels are found in the following areas: approximately 40% in
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Play Philippines One-Stop Action Destination Play Philippines One-Stop Action Destination Acknowledgement Promoting “Play Philippines” to the world requires a united effort and a dedicated service of all concerned citizens of this beautiful country. This 2009 Philippine Index of Sports Tourism Sites and Destination will not materialize without the many articles, pictures, images, notes and insights of people and institutions used or borrowed for the purpose of selflessly projecting the Philippines
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