Analyzing Customer Satisfaction Level At Standard Chartered Bank; Narayangonj Branch Bachelor of Business Administration Internship Report Afrin Akter Rumi ID# 07204073 Submitted By Afsana Akter Senior Lecturer, BRAC Business School BRAC University Submitted To BRAC University Standard Chartered “Analyzing Customer Satisfaction Level At Standard Chartered Bank; Narayangonj Branch” i “Customer Satisfaction Level of Standard Chartered Bank” Standard Chartered
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Contents Executive summary 1. Introductions 2 2.1 history 2.2 SWOT analysis 2. Organizational objectives 3-5 3.3 Target market 3.4 Target customer 3. Product & brand portfolio 6 4.5 Core customer value 4.6 Product portfolio 4. Pricing strategies 6 5. Distribution strategies
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Lecture slides in PowerPoint • Author podcasts • Interactive Case: Ruby’s Club assignments WileyPLUS • All of the above and... • E-book • Manager Videos • Vocabulary flash cards • Pre- and post-lecture quizzes • Microsoft Office 2007 lab manual and projects • How-to animations for Microsoft Office • Additional cases CHAPTER OUTLINE 2.1 Types of Information Systems 2.2 Competitive Advantage and Strategic Information Systems 2.3 Why Are Information Systems Important to Organizations and Society? 2.4 Managing
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NEW DELHI SUMMER PROJECT REPORT On THE STUDY OF SELECTION & RECRUITMENT PROCESS IN DLF PROJECTS LTD. & ITS EFFECTIVENESS FOR THE PARTIAL FULFILLMENT OF THE REQUIREMENT OF MASTER OF BUSINESS ADMINISTRATION SUBMITED BY SATYAPRAVA MANTRI M.B.A II SEMESTER 2010-2012 CERTIFICATE Certified that this project report “The study of selection & recruitment process in DLF Projects Ltd. & its effectiveness” is the bonafide
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and misrepresent Waste Management's financial results between 1992 and 1997. The complaint names Waste Management's former most senior officers: Dean L. Buntrock, Waste Management's founder, chairman of the board of directors, and chief executive officer during most of the relevant period; Phillip B. Rooney, president and chief operating
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2014Monday, May 26, 2014 IMC Campaign of Apple Executive Summary Steve Jobs established the Apple Company in 1971. Since then it has delivered and produced the best products and have become a brand to reckon with. It is one of the most well-known electronics companies of the world and Ap ple consumers are brand loyal as well as they tend to associate themselves with the brand. The 1984 advertisement of Apple which was shown only once in the Super Bowl revolutionized the advertising industry and
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INTRODUCTION TO PROJECT MANAGEMENT LEARNING OBJECTIVES After reading this chapter, you will be able to: • Understand the growing need for better project management, especially for information technology projects • Explain what a project is, provide examples of information technology projects, list various attributes of projects, and describe the triple constraint of project management • Describe project management and discuss key elements of the project management framework
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Shareholders Watchdog, Inc. 777 Wall Street New York, NY 10005 December 7, 2011 RE: Is CEO Compensation Fair? Dear employee, Accompanying this letter is our completed report that discusses the issue of the fairness of current CEO compensation. Although there are two sides of this argument, recent legislation and regulations for reform tend to support those who believe it is unfair. We have evaluated the current standards of CEO compensation and examined why both sides think they should
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Unilever Corporate and Managerial Responsibility Contents Executive summary 3 1. Introduction 4 2. Stakeholder analysis 4 3. CSR at Unilever 6 4. CSR issues – The palm oil and tea production case 9 5. Strengths and weaknesses of the current CSR policy 10 6. Conclusion 11 Executive summary In this paper, the approach of Unilever, a British-Dutch major player in the FMCG sector, towards corporate social responsibility (CSR) and sustainable development
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Executive Summary_____________________________ At present, Consumer Banking is one of the mounting core business units of any competitive bank since consumer banking deals with ample customers and lead generator of significant revenue. For futuristic banking product and services offered by consumer banking, consumer banking is getting momentum day by day. And all banks are trying to aggressively expand the consumer or retail banking division. Major spirit of consumer banking is the consumer deposit
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