THE SMILE FACTORY: WORK AT DISNEYLAND by John Van Maanen Part of Walt Disney Enterprises includes the theme park Disneyland. In its pioneering form in Anaheim, California, this amusement center has been a consistent money maker since the gates were first opened in 1955. Apart from its sociological charm, it has, of late, become something of an exemplar for culture vultures and has been held up for public acclaim in several best-selling publications as one of America's top companies, most
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Founded by J.W. Nordstrom in 1880 as a small shoe store, by 1995 Nordstrom had become a giant retailer with net earnings of $203 million and over 35,000 employees. Nordstrom remains a family operation to date. The idea of the ‘Nordstrom Way’ - with strong commitment to the firm, emphasis on proactive service, no external hiring, and a decentralized management structure (e.g., Nordstrom has no CEO) - is central to their employee relations, and is seen as central to their success. Average compensation
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with the analysis is an added advantage. In coming up with the data and building the financial model, Mr Aiman sought the assistance of Rizal, a trained management accountant. GEZ PETROL STATIONS GEZ developed and operated petrol stations under three basic concepts, namely Company Owned Station (COS), Partially
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grounded theory approach was used by conducting interviews with ten hotel human resource (HR) practitioners in the People’s Republic of China. The results identified four “S”s of workplace fun factors, namely: (1) Staff-oriented workplace fun, (2) Supervisor-oriented workplace fun, (3) Social-oriented workplace fun, and (4) Strategy-oriented workplace fun. This study provides a roadmap to guide future hospitality management research in workplace fun domain. © 2010 Elsevier Ltd. All rights reserved.
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not inside the four corners of their classroom. *As the Practicum trainee finished the Hotel Practicum, the evaluation form will be given to the supervisors to rate the Practicum trainee on how well they perform during the Hotel Practicum. In the evaluation sheet, there is a part of it that is spaced for the comments and suggestions. Supervisors may state there about how students may improve their performance and they can also write there what factors that are not stated in the evaluation sheet
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Analyzing and Interpreting Data Leontyne Powell, Omyni, Kahlil Jackson Harrell QNT 351 February 26, 2015 Professor Jonte Lee Analyzing and Interpreting Data Introduction The purpose of this report is to analyze both Ballard Integrated Managed Services, Inc. initial survey and survey B workforce. The first survey results failed to reveal the problems within the workforce that BIMS needs to identify and solve the issues of low morale and high turnover with the organization. This report
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schedule was changed and would require him to work on his religious holy day. The business changed the production team schedule to accommodate growth and expansion, changing the schedule from 8:00am-5:00pm, Monday thru Friday, to four twelve hour shifts. The employees would rotate four days on and four days off Monday thru Sunday. The employee has filed a lawsuit stating the schedule change was in violation of Title VII of the Civil Rights Act of 1964. Title VII of the Civil Rights Act of 1964
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defines stress as “mental, emotional, or physical strain or tension”. Positive and negative aspects of stress exist depending on the particular incident or situation. Stress can be activated when a student is nervous about presenting a speech, or a supervisor is worried about his first day on the job. There is no real danger present, but the person experiences feelings of anxiety and hesitation. This type of stress is considered positive, because it is designed to encourage the individual to rise to
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Organizational Motivation and Leadership Paper Organizational Motivation and Leadership Paper It is quite common for employees to feel indifferent towards their jobs and this is in spite of their area of work or their social and cultural setup. This indifference is often caused by ineffective management styles, unappealing work, and poor pay. Sales jobs are probably the only exceptions where employees are driven by their commission, which is their only remuneration (Paterson, 2008
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survey asked how many used social media, and the prevalent websites they used. Then the survey asked how many customers would like Stone Goose Company to develop social media for contact and customer support. The results are demonstrated in these three charts: As evidenced in the chart above, an overwhelming majority of the customers, 87.3%, use some sort of social media. The following chart illustrates the social media
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