Three Ways That A Hotel Can Use Information Technology To Improve Service Quality

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    Demand Creation of Online Services for B2B and Consumer Market – Food Delivery in Vietnam

    DOAN NGOC HA DEMAND CREATION OF ONLINE SERVICES FOR B2B AND CONSUMER MARKET – FOOD DELIVERY IN VIETNAM Master of Science Thesis Prof. Olavi Uusitalo has been appointed as the examiner at the Council Meeting of the Faculty of Business and Technology Management on January 9th, 2013. ABSTRACT TAMPERE UNIVERSITY OF TECHNOLOGY Master’s Degree Programme in Business and Technology Management DOAN NGOC, HA: Demand creation of online services for B2B and consumer market – Food delivery in Vietnam

    Words: 28772 - Pages: 116

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    Ternate, Cavite Case Study (Tourism Planning)

    Lyceum of the Philippines University Cavite Campus Department of International Tourism and Hospitality Management A Comprehensive Report “Planning Analysis and Tools in Plan Implementation” Reported and Submitted by: HRA-302 March 8, 2011 INTRODUCTION Tourism activity is becoming more competitive, more extensive, more complicated, and more demanding of host communities and their culture and environment. In order for the tourism enterprise in any destination area to respond

    Words: 5445 - Pages: 22

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    Hotels Recession

    „RECESSION HAS AFFECTED TOURISM INDUSTRY GLOBALLY. WHAT MEASURES CAN BE TAKEN BY UK HOTELS?‟ “CASE STUDY: MARRIOTT GROUP OF HOTEL‟S EFFORT TO ATTRACT MEDICAL TOURISTS” RAMAMOORTHY PANDIAN STUDENT ID: 09004669 DISSERTATION SUPERVISOR THOMAS REEVES SUBMITTED IN PART FULFILLMENT OF THE REQUIREMENT FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION UNIVERSITY OF WALES INSTITUTE, CARDIFF FEB 2010 1 ACKNOWLEDGEMENT First and foremost, I would like to thank my supervisor Thomas Reeves

    Words: 19699 - Pages: 79

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    Service Marketing

    Administration (Marketing Management) 2nd Year Services Marketing Maximum Marks: 70 Duration: 03 Hours Instructions: 1. This paper is divided into 3 sections – A, B and C. 2. Section A consists of 10 questions of 1 mark each. All questions in Section A are compulsory. 3. Section B consists of 7 questions of 3 marks each. You must attempt ANY FIVE questions. 4. Section C consists of 5 questions of 15 marks each. You must attempt ANY THREE questions. --------------------------------

    Words: 4473 - Pages: 18

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    Air Asia

    AirAsia BERHAD MARKETING PLAN No. | CONTENTS | PAGE | 1.0 | Executive Summary | 1-2 | 2.0 | Introduction | 3 | | 2.1 Background and History of AirAsia | 3-4 | | 2.2 Vision Statement | 5 | | 2.3 Mission Statement | 5 | | 2.4 Objectives | 5 | 3.0 | Environmental Analysis | 6 | | 3.1 PESTEL Analysis | 6 | | 3.1.1 Political Factors | 7-8 | | 3.1.2 Economic Factors | 8-9 | | 3.1.3 Social Factors | 9-11 | | 3.1.4 Technological Factors

    Words: 18277 - Pages: 74

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    Leadership

    Momentum…………………………………………………………...11  Motivation……………………………………………………………………………….12  Strategical thinking and Personal Mastery………………………………………...14 o Motto…………………………………………………………………………….14 o Characteristics and strategic approaches…………………………………14  Vision and Way forward……………………………………………………………..16  Awards and Achievements………………………………………………………….17  Relationship - Employees and Peers……………………………………………….18  Leadership :……………………………………………………………………………..19  Leader ship style (Key Characteristics)…………………………

    Words: 4856 - Pages: 20

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    Sustainable Tourism

    local government and its diverse local authorities. 2. As providers of social services, builders of economic infrastructure, regulators of economic activity, and managers of the natural environment, local authorities have many direct instruments at their disposal to influence development. Yet in addition to their direct roles in the development process, perhaps the most important role that local authorities can play in a global economy is that of facilitator among the diverse interests seeking

    Words: 4990 - Pages: 20

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    Case 4

    P R E FAC E W elcome to the evolving world of organizational behaviour! Social networks and virtual teams are replacing committee meetings. Knowledge is replacing infrastructure. Values and self-leadership are replacing command-and-control management. Companies are looking for employees with emotional intelligence and team competencies, not just technical smarts. Diversity and globalization have become challenges as well as competitive opportunities for organizations. Co-workers aren’t down

    Words: 11430 - Pages: 46

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    Sustainable Tourism in Canada

    National Parks and Provincial Parks……………………………………….7 3.2.1 Non-market behaviors deployed by National and Provincial Parks..7 3.2.2 Market behaviors deployed by National and Provincial Parks……..8 3.3 Transportation sector (Air, Rail way, Automobile, Cruise, etc.)…………..9 3.3.1 Non-market behaviors deployed by the transportation sector…….10 3.3.2 Market behaviors deployed by the transportation sector………….11 3.4 Accommodation, food and beverage sectors………………………………12

    Words: 9417 - Pages: 38

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    Dubai

    macro-environment. Design/methodology/approach – The framework was developed by reviewing literature on destination, place, corporate, product portfolio and service branding. The framework was tested using case study methodology. Secondary research was primarily used to develop the case. Findings – There is a strong fit with the model suggesting that destinations can use this as a basis for continuity in strategy even as governments change. Based on the analysis and review; a checklist for destination branding strategy

    Words: 13829 - Pages: 56

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