E-Loyalty Your Secret Weapon on the Web In the rush to build Internet businesses, many executives concentrate all their attention on attracting customers rather than retaining them. That's a mistake. The unique economics of e-business make customer loyalty more important than ever. by Frederick F. Reichheld and Phil Schefter L OYALTY MAY NOT BE THE FIRST * idea that pops into your head when you think ahout electronic commerce. After all, what relevance could such a quaint, oldfashioned
Words: 6083 - Pages: 25
DIVYA BHASKAR – A Case In 1996, the forty year old Bhopal-based newspaper group Dainik Bhaskar had a circulation of 350,000 copies per day in Madhya Pradesh. By 2004, this had grown by more than 1000 percent to 3.5 million (2.3 million in Hindi and 1.2 million in Gujarati across six states in India: Madhya Pradesh, Chhattisgarh, Rajasthan, Haryana, Chandigarh and Gujarat), making it one of the top twenty-five dailies in the world. In a little over ten years, Bhaskar has achieved circulation figures
Words: 5257 - Pages: 22
Ensco PLC Company Analysis and Sell Report Nathan Green December 2, 2010 Finance 573 Dr. John Settle Rick Watson Contents Executive Summary 4 Company Overview 5 Sale Thesis 6 Energy Industry Overview (Oil and Gas Focus) 7 The “Upstream” Oil and Gas Sub-Sector Overview (Offshore Focus) 8 Macro-Level Trends in the Oil & Gas Industry 11 Industry Attractiveness Using Porters Five Forces 13 Bargaining Power of Suppliers: Low 13 Bargaining Power of Customers: Medium
Words: 8241 - Pages: 33
of Integrated Marketing Communications Terence A. Shimp University of South Carolina Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States Advertising, Promotion, & Other Aspects of Integrated Marketing Communications, 8e Terence A. Shimp Vice President of Editorial, Business: Jack W. Calhoun Vice President/Editor-in-Chief: Melissa S. Acuna Acquisitions Editor: Mike Roche Sr. Developmental Editor: Susanna C. Smart Marketing Manager: Mike Aliscad
Words: 219845 - Pages: 880
------------------------------------------------- MGT-210 BRAC BANK Developed For: Ms. Nasira Siddika (NSd) Sec: 10 Date of Submission: 06/08/2010 NORTH SOUTH UNIVERSITY Developed By: Group Members To complete our project, first of all our team is very grateful to Almighty Allah for the hard work, dedication, team effort and patience we put to finish our project work on time. The team would like to thank the official
Words: 4799 - Pages: 20
College of Arts and Sciences CUREJ - College Undergraduate Research Electronic Journal University of Pennsylvania Year 2006 Corporate-NGO Partnerships for Sustainable Development Corinne Damlamian University of Pennsylvania, cdamlamian@gmail.com This paper is posted at ScholarlyCommons. http://repository.upenn.edu/curej/12 CORPORATE-NGO PARTNERSHIPS FOR SUSTAINABLE DEVELOPMENT How corporations and nongovernmental organizations can work together, illustrated with examples from the
Words: 22353 - Pages: 90
INTRODUCTION REVIEW OF LITERATURE This project is concerned about marketing management. It covers in details about the concepts and principles of marketing, including the marketing plan. With the aid of Infosys organization we will try through the course of this document to explore the marketing plan, its application and its effectiveness. The main reasons for selecting Infosys Corporation as a case study were following: ▪ Infosys being
Words: 14721 - Pages: 59
sounds are organized in time; beat is the pulse Meter: organization of rhythm and beats into music * Simple; one & two & three (2 parts) * Compound; one & uh two & uh three (3 parts) * Duple (2 beats per measure) * Triple (3 beats per measure) * Quadruple (4 beats per measure) Timbre (colour): voice is: warm, smooth, rich * Chest voice, falsetto, crooner (male who sings with background jazz music) The 1920’s, 30’s and 40’s * Upheaval in politics, reflected
Words: 3395 - Pages: 14
4th Quarter 2010 | 25(4) THEME OVERVIEW: FUNDAMENTAL FORCES AFFECTING AGRIBUSINESS INDUSTRIES Kent Olson and Mike Boehlje JEL Classifications: Q13, L10, L22, M22, L80 Keywords: Agribusiness, Market Forces, Structural Change, Porter’s Five Forces Agribusiness industries are facing numerous challenges and opportunities resulting from various fundamental forces. An understanding of the forces that are shaping and shifting the competitive landscape is useful to not only understand the strategic
Words: 13534 - Pages: 55
complex and confusing. It is mysterious and even frightening. Fortunes and lives depend on it. What happens behind the walls of an investment bank each day can affect millions of families, even entire nations. In case of Capital market investment bank plays great role to maintain its efficiency. The journey of Bangladesh capital market is not too old. Still it has a long way to go. The capital market of Bangladesh has yet to find a solid ground and the investor confidence in the market is significantly
Words: 13583 - Pages: 55