Consistently delights customers * Delivers unparalleled customer experiences * Creates business value through customer service(E.g.: SMS customers when cars are ready for collection after repairs, providing essential information such as actual cost of repairs) | Service Operations: An Open Systems View The open systems view forms a
Words: 16849 - Pages: 68
ARTIFICIAL NEURAL NETWORKS METHODOLOGICAL ADVANCES AND BIOMEDICAL APPLICATIONS Edited by Kenji Suzuki Artificial Neural Networks - Methodological Advances and Biomedical Applications Edited by Kenji Suzuki Published by InTech Janeza Trdine 9, 51000 Rijeka, Croatia Copyright © 2011 InTech All chapters are Open Access articles distributed under the Creative Commons Non Commercial Share Alike Attribution 3.0 license, which permits to copy, distribute, transmit, and adapt the work in any medium
Words: 43079 - Pages: 173
International Journal of Business and Manegement; Vol. 7, No. 14; 2012 ISSN 1833-3850 E-ISSN 1833-8119 Published by Canadian Center of Science and Education Service Quality Management in Hotel Industry: A Conceptual Framework for Food and Beverage Departments Ala`a Nimer AbuKhalifeh1 & Ahmad Puad Mat Som1 1 School of Housing, Building and Planning, Universiti Sains Malaysia, Penang, Malaysia Correspondence: Ala`a Nimer AbuKhalifeh, School of Housing, Building and Planning, Universiti Sains
Words: 4547 - Pages: 19
NewAge BIOTECH Enter the Business Name BUSINESS PLAN Business Plan Prepared By Gerald Sawyer, PhD. Enter your full name Enter your title Enter the company name Enter the company address Enter City, State, and Zip Code Enter the phone/fax number(s) Enter your e-mail and Web addresses Date Prepared January 200B Enter Month and Year Insert your company’s disclaimer and confidentiality notice. Consult with
Words: 12336 - Pages: 50
Restaurant Industry in India - Trends and Opportunities Restaurant Industry in India - Trends and Opportunities HVS International (India), Mr. Navjit Ahluwalia, Associate Director and Mr. Dushyant Singh, Consulting & Valuation Analyst Research, Report Writing Mr. Shyam Suri, Secretary General, FHRAI Editing, Report Fianlisation Mr. Pooran Chandra Pandey, Assistant Secretary General (Research), FHRAI Hotel Questionnaire & Co-ordination Mr. Raj Rajeshwar Sharma, Computer Data Assistant Design,
Words: 28190 - Pages: 113
Restaurant Industry in India - Trends and Opportunities Restaurant Industry in India - Trends and Opportunities HVS International (India), Mr. Navjit Ahluwalia, Associate Director and Mr. Dushyant Singh, Consulting & Valuation Analyst Research, Report Writing Mr. Shyam Suri, Secretary General, FHRAI Editing, Report Fianlisation Mr. Pooran Chandra Pandey, Assistant Secretary General (Research), FHRAI Hotel Questionnaire & Co-ordination Mr. Raj Rajeshwar Sharma, Computer Data Assistant Design,
Words: 28190 - Pages: 113
otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street
Words: 153398 - Pages: 614
India: The Employment Black Hole? Mecca Cola Student Stimulation Questions and Exercises Opening Profile: India Becoming a Crucial Cog in Machine at I.B.M. The opening profile reports on the growing importance of India as a source of low-cost services in the IT market. The Indian labor market is attractive not only due to its low wages, but also because of the scientific and managerial talent found in the country. IBM’s Indian facility in Bangalore is now the company’s second largest worldwide
Words: 96329 - Pages: 386
STRESS IN THE WORKPLACE STRESS IN THE WORKPLACE: CAUSES, EFFECTS AND HOW WE COPE Introduction In a world of constant technological and industrial advancement on a daily basis it seems, one would expect that our lives should be easier than say 30, 40, or 50 years ago. Internet access, computer and other advancements have certainly made our lives easier in some ways, but one thing that hasn’t happened is a decrease in stress. It seems the more we have the more we want, and the more we do
Words: 4704 - Pages: 19
NewAge BIOTECH Enter the Business Name BUSINESS PLAN Business Plan Prepared By Gerald Sawyer, PhD. Enter your full name Enter your title Enter the company name Enter the company address Enter City, State, and Zip Code Enter the phone/fax number(s) Enter your e-mail and Web addresses Date Prepared January 200B Enter Month and Year Insert your company’s disclaimer and confidentiality notice. Consult with
Words: 12336 - Pages: 50