Case 5.1 Vetements Ltee 1. There are many symptoms in this case that suggest that something has gone wrong. The performance of the sales staff started to decline and senior management started to receive complaints from store managers. Store staff began to bombard customers and argue over ownership of clientele. They also began to neglect other store duties such as restocking inventory and completing order forms in a timely manner. Because of these actions there have been stock shortages and
Words: 523 - Pages: 3
[pic] Case Abstract Lisa D. Spiller, Ph.D., Christopher Newport University Carol Scovotti, D.P.S., University of Wisconsin-Whitewater It was a wintry morning in early 2005. Pat Overton, Marketing Director for McDonald Garden Center (MGC), had arrived early to review this year’s marketing plan. As she surveyed the greenhouse adjacent to her office, she saw rows of dirt filled trays coming to life with tender, green seedlings. The first buds of spring also triggered the arrival of the
Words: 756 - Pages: 4
Vetements Ltee Case 5.1 Vetements Ltee 1. There are many symptoms in this case that suggest that something has gone wrong. The performance of the sales staff started to decline and senior management started to receive complaints from store managers. Store staff began to bombard customers and argue over ownership of clientele. They also began to neglect other store duties such as restocking inventory and completing order forms in a timely manner. Because of these actions there have been
Words: 333 - Pages: 2
CASE STUDY 5-1:158 VETEMENTS LTEE Case Synopsis Vêtements Ltée is a chain of men's retail clothing stores located throughout the province of Quebec, Canada. Two years ago, the company introduced new incentive systems for both store managers and sales employees. However, the sales employees began to engage in activities that had an adverse effect on inventory management, employee cooperation, and customer relations. The store managers have tried, with limited success, to correct these problems.
Words: 1021 - Pages: 5
support corporate goals. These incentive programs could enhance the goals and increase profits and customer loyalty, or the incentive programs might create competitiveness and back-stabbing among employees, and that is not best way to run a company. Vetements Ltee encountered competitiveness and back-stabbing among employees when it introduced its new incentives program. Vкtements Ltйe is a chain of men's retail clothing stores located throughout Quebec, Canada. In 1993 the company introduced a new
Words: 1266 - Pages: 6
EMPLOYEE MOTIVATION IN A GOVERNMENT ORGANIZATION" 1. Discuss the long-term relevance of motivational techniques used by Baheti in the light of prevailing environment in the organization. Answer:- Baheti used good techniques to motivate their employee to overcome the current situation. a. Announcing the performance of the month was very good strategy to keep the performance up and also to sweeten the good relation with customer. b. To improve attendance he also introduced the compulsory
Words: 2360 - Pages: 10
