Marathe College Rajapur (Maharashtra) India 416702 E-mail: vijay.kumbhar9@gmail.com ABSTRACT The present empirical study focuses on identifying key factors that have influences customers satisfaction in ATM service provided by public and private sector banks. For the purpose of the study primary data were collected using schedule and collected data from March to November 2010. Results of factor analysis, correlation and regression analysis show that a cost effectiveness, easy to use and security and responsiveness
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Introduction: We have chosen two commercial banks on the basis of highest market capitalization and those banks are Nabil Bank and Nepal Investment Bank limited to do the comparative analysis under the CAMELS approach. Modern commercial banking industry in Nepal begins from 1937, when Nepal Bank limited was incorporated. The banking sector has been undergoing a complex, but comprehensive phase of restructuring since 1991, with a view to make it sound, efficient, and at the same time forgoing is
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obvious, but nonetheless go ignored or unaddressed. What would you add to the list of marketing opportunities and low-hanging fruit for financial institutions? 1. Differentiate Any financial institution that looks like, acts like, or sounds like other banks and credit unions can’t complain when they are forced to compete on rates, fees and price. Differentiation is the key to a strong brand. 2. Personal communications You hear financial institutions bragging about how personal they are all the time
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Commercial Bank of Ceylon Limited commenced its operation in Bangladesh by acquiring the Bangladesh operations of Credit Agricole Indosuez (CAI) in 2003. The high performance of Commercial Bank of Ceylon Limited is a reflection of the qualities and attributes that has been accepted by people advocating good management practices in the corporate sector. The event marked the first ever acquisition of multinational bank by a Sri Lankan bank and is a direct consequence of Commercial Bank of Ceylon Ltd’s
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University of Sri Jayewardenepura Faculty of Graduate Studies Postgraduate Diploma in Applied Finance 2012/2013 FIN 5105 – Bank Management Evaluating the Performance of Commercial Bank of Ceylon and Hatton National Bank Lecturer Mr. S.N.B.M.W.Narayana Group Assignment Submitted in partial fulfillment of the Postgraduate Diploma in Applied Finance P age |2 Group Members 1. 2. 3. 4. 5. Hiranya Disanayake Inoka Sanjeewani Kirani Perera D.D Kulathunga Nilusha Peiris -GS/PGD/APF/65
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Introduction: This essay mainly focuses on the relationship between the change of customers’ attitudes towards and expectations and financial services sector’s respond. A review of the theoretical background of business external environment and contextual environment is represented as well to give a theoretical framework. This essay consists of three major parts. The first part refers to the competitiveness of the financial services sector and the importance of organisations recognizing the influences
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Haladjian George Chrysaphynis Capitec Bank Limited Strategy and Competitive Position A YOUNG AND SMALL INSTITUTION EXPERIENCING RAPID GROWTH Although Capitec Bank is one of the main players in the South African microlending industry1 and has an estimated 10% share of the market (40% share of the one-month loans market), it remains a very small institution even by local standards (total assets of USD 137mn as at February 2005, one-tenth the size of African Bank, the largest microlender). We do see
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so many banks failed as in the 1980's and the 1990's. A recent survey by the International Monetary Fund reported banking problems in 131 of its 181 member countries over this period, ranging from outright systemic crises to isolated causes of failing banks. We all remember the collapse of the Bank of Credit and Commerce International (BCCI) in 1990. There was the much publicised savings and loan debacle in the United States which cost some $150 billion. In Latin America, banks in four countries
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4559 REVISED DECEMBER 18, 2012 V. KASTURI RANGAN SUNRU YONG Alpen Bank: Launching the Credit Card in Romania Introduction In September 2006, Gregory Carle sat pensively at his desk at Alpen Bank’s corporate headquarters in Zurich. The previous evening he and the senior management team had enjoyed themselves dining late above the picturesque Limmat Valley, but now it was time to focus his attention on the task at hand. As Alpen’s country manager for Romania, Carle was contemplating a credit
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by days. For instance, the introduction of ATMs has made it very possible to withdraw money at anytime of the day. In Early days, we had to make a trip to the bank every time we wanted their bank balance, deposit funds (or) withdraw money, but these days all these can be done in an ATM anytime we want. We do not need to worry about the bank being closed regardless of weekends (or) holidays. Also, it has become easy to advertise through the internet and thereby promoting the business in a faster way
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