VIETNAM NATIONAL UNIVERSITY – HO CHI MINH CITY INTERNATIONAL UNIVERSITY SCHOOL OF BUSINESS CUSTOMER SWITCHING BEHAVIOR IN THE VIETNAM RETAIL BANKING INDUSTRY In Partial Fulfillment of the Requirements of the Degree of BACHELOR OF ARTS in BUSINESS ADMINISTRATION Student’s name: BÙI THỊ GIÁNG HƯƠNG Student’s ID: BAIU09043 Advisor: NGUYỄN VĂN PHƯƠNG, Ph.D Ho Chi Minh City, Vietnam 2014 CUSTOMER SWITCHING BEHAVIOR IN THE VIETNAM RETAIL BANKING INDUSTRY APPROVED BY: Advisor
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statement of Wells Fargo Corporation is as followed: We are a bank that focuses on providing services that satisfy customer’s financial knowledge by providing our hard-working people. We will be the change of how financial institutions can play efficient roles in the community and individual’s businesses. Strategic Issues that Wells Fargo face is to whether it will focus on becoming a national/global bank or a local coast-to-coast bank that will deal with the local communities. These two business
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Term paper On “Credit Risk Management Analysis of United Commercial Bank LTD” [pic] Submitted To: Fahmida Israt Jahan Lecturer Department Of Finance and Banking Dhaka Commerce College Submitted By: Fahim-Ul Kabir Khan Roll No: 978 88 76 Registration No: 185 86 89 B.B.A (Hons.) Part 2 Session 2010-2011 Department Of Finance and Banking Dhaka Commerce College Date of Submission: May 31, 2014 [pic] National University
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Name Tutor Course Date How Banks Earn Money Introduction Every business exists with a main goal of making profit and banks just like any other business are driven daily by this goal. Generally banks have to make money to continue operating and to grow, they therefore engage in various income generating activities like advancing loans, accepting deposits, agency, financing foreign trade and remittance of funds. To achieve their main goal of making money, banks uses various strategy like levying interest
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internship program that I had experienced in the Head Office of BRAC Bank Ltd. From May 18, 2008 to August 17, 2008 as a requirement of my BBA program under Department of School of Business, North South University. This report is divided into two broad parts: one is the organization part and another is the project part. In the organization part, I introduced the Latest and one of the largest banks of our country— the BRAC Bank Ltd. On the other hand, in the project part, I focused on the findings
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services. (2) Introduction: The Asian Opportunity for Kiwi Bank Kiwi bank Kiwi bank was established in 2002 and has been performing impressively over the years. Kiwibank is a wholly-owned subsidiary of New Zealand Post, which is a 100% state-owned enterprise. The low fee, low interest rate value oriented business model has helped it in increasing customer base and higher revenues. The range of services and products provided by Kiwi bank included credit cards, a nationwide ATM network, personal
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Principles of Marketing November 1, 2014 Banking for the 21st Century Say you’re out and about and forgot to stop by the bank, you needed to transfer money to make your payment and now the banks closed what do you do? How about you’re at the grocery store and you forgot to stop by the bank and deposit a check into your account that you need available now, do you leave the store and wait until the morning? No, you get mobile banking. By downloading mobile banking you can take care of both situations
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FOR BANKS With the increase in population and trust of people in the banks, the banks started to perform many other functions to facilitate the different sectors of economy in addition to their basic functions of accepting deposit and lending money. Because of expansion in banking business, it became very difficult for banks to perform the entire functions just under one roof. So the banking experts decided to divide the banks according to their importance and functions. 1.2 TYPES OF BANK 1)
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Role of Technology In Banking Sector Technology has been a boon to many industries and especially to the banking industry. With the help of technology banks are able to reach out to more customers and provide better services to them. Also, it helps them function in an organized and in a secure way. As for us (the customers) we have ATMs, Cash deposit machines, online banking, mobile banking etc which are all fruits of technological advances which have made our banking experience much easier
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an Internship Report ON Relationship Marketing Practices By The Banking Industry of Bangladesh: A Study on EXIM Bank SUBMITTED TO: Mohammad Nazmul Huq Assistant Professor Assistant Superintendent of Examination Department of Business Administration (Marketing) Stamford University Bangladesh SUBMITTED BY: H.M Jahirul Islam BBA 41st, Batch ID # BBA 041 13138 Major: Marketing Letter of Transmittal Date: December 2, 2013. Mohammad Nazmul Huq Assistant Professor Assistant Superintendent of Examination
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