International Journal of Business and Social Science Vol. 2 No. 18; October 2011 Customers’ Perception towards Service Quality of Life Insurance Corporation of India: A Factor Analytic Approach Dr. H. S. Sandhu Director SAI Technology Campus Amritsar (Punjab) India Ms. Neetu Bala Assistant Professor Maharaja Agrasen College (University of Delhi) Vasundra Enclave Delhi, India Abstract The service quality has become a highly instrumental co-efficient in the aggressive competitive marketing
Words: 8371 - Pages: 34
data (Potter, 1996). Documents are also examined by researchers who are investigating subjects who are available. The examination of documents may also provide confirmatory evidence of the information obtained from interviews and observations. For example, Bodroghkozy (1985) examined 42 letters written to her from viewers on their reaction to the TV series “Dallas”. Imagine that you want to find out what goes on in the teachers’ lounge or staff room. You could interview those involved, or
Words: 6645 - Pages: 27
Chapter 1: Introduction 1. RATIONALE OF THE STUDY The traditional shape of money is getting lost and it is now developed into different forms that satisfy the same needs executed by money. Now a day one of the very important mode of payment is the credit cards as well as payment through loan. Since free and open trade is the engine of economic development, everyone is going to be a part of it. We are living in the era of profound changes in transaction process, called the age of interdependence
Words: 14210 - Pages: 57
financial planning is vital due to the fact that it will determine on whether the students will have a burden in terms of debt in the future. 1.2 Problem statement Although the Islamic Banking students UiTM Kota Bharu learn the subject regarding the financial but the students still have a low awareness regarding financial planning. On top of that, without having an effective financial planning program, theIslamic Banking students UiTM
Words: 8260 - Pages: 34
| Translated title: | Customer Satisfaction in the Mobile Telecommunications Industry In Nigeria | Abstract: | Customer satisfaction is a fundamental marketing construct in the last three decades. In the past, it was unpopular and unaccepted concept because companies thought it was more important to gain new customers than retain the existing ones. However, in this present decade, companies have gained better understanding of the importance of customer satisfaction (especially service producing
Words: 5256 - Pages: 22
environment play a pivotal role in the improvement and modification of OB Political science is the study of the behavior of individuals and groups within a political environment. Management Functions (Henry Fayol) Planning: A manager must determine what the organizations goals are and how to achieve those goals. Much of this information will come directly from the vision and mission statement for the company. Setting objectives for the goal and following up on the execution of the plan are two critical
Words: 8573 - Pages: 35
gender differences. Concepts of gender are cultural interpretations of sex differences. Gender is related to sex differences. Gender depends on how society views relationship of male to man and female to woman. Every culture has prevailing images of what men and women are ―supposed‖ to be like. The concept of an ideal woman exists in every culture and in every society. The sexual division of labour according to Friedrich Engels, (―The Origin of the Family, Private Property, and the State 1845)‖, showed
Words: 20587 - Pages: 83
of self-control is utilized. Data for this study come from the 1997 National Longitudinal Survey of Youth (NLSY). Asset data in the study was collected in Rounds 9-13 when the respondents were 25 years old. The measure of conscientiousness was collected in Round 13 as part of the Ten-Item Personality Inventory (TIPI). Financial literacy was assessed using three questions, collected in Round 11, on compounding interest, inflation, and stock risk. Five financial variables are analyzed
Words: 28646 - Pages: 115
which governs the creation, operation and termination of employment, determines the mode of co-workers; the measure establishes safety and disposition of labour disputes. Labour law regulates not processes, and social relations of subjects of labour relations, that is, the social forms of labour. From this point of view of work of the scientist, inventor, writer, and other individual forms of labour are not subject to the regulation of labour law, as performed outside of public relations. Employment
Words: 6483 - Pages: 26
Bargaining with Patriarchy Deniz Kandiyoti Gender and Society, Vol. 2, No. 3, Special Issue to Honor Jessie Bernard. (Sep., 1988), pp. 274-290. Stable URL: http://links.jstor.org/sici?sici=0891-2432%28198809%292%3A3%3C274%3ABWP%3E2.0.CO%3B2-W Gender and Society is currently published by Sage Publications, Inc.. Your use of the JSTOR archive indicates your acceptance of JSTOR's Terms and Conditions of Use, available at http://www.jstor.org/about/terms.html. JSTOR's Terms and Conditions of Use
Words: 7674 - Pages: 31