...Over the past three months, I’ve noticed several changes in the office: tardiness, downtime, increased cost due to overtime, poor work quality, and break time variances. These changes seem to be a direct result of Jessica’s medical leave. The current team support model is one secretary for every two executive members: Jack Snyder supports Ralph Alane and Jessica Hilo, while Ruth Disselkoen supports Samuel and Frank Daley. The only difference between the two teams is Jack’s team has a full time assistant, while Ruth’s team has a part-time assistant. Since Jessica’s workload has been temporarily assigned to Ralph and Frank Daley, it has created a workload imbalance. Ruth has now been taking shorter breaks and using overtime to complete her work, however, her quality of work has declined. Jack, on the other hand, has been finishing early, taking longer breaks and coming in late a few times per week. Neither of their actions is in the best interest of the team. To mitigate the current problems, I will be making some changes to the current workflow. First, Frank should identify Jessica’s accounts and keep them separate from his normal workload. Then, he should complete Jessica’s work first; this way Jack can process the information in the afternoon. Ralph, on the other hand, should complete his normal tasks first and delve Jessica’s work afterward. Jack should complete Ralph’s assignments in the morning and receive additional work from Frank in the afternoon. If he finds himself...
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...This examination will give you practice applying all the writing skills you’ve learned in the first four study units by developing two separate paragraphs of 8–12 sentences each. Paragraph 1 Background You’ve applied for a specific job in your field of study. The Human Resources Department arranges an interview and tells you to bring with you a polished piece of writing for them to evaluate your writing skills. The paragraph must describe one particular experience you’ve had that inspired you or guided you to choose the type of position for which you applied. Your audience is your potential employer and your purpose is to show you have thought carefully about what and/or who has motivated you toward this career choice and why. In addition, you want to convey your enthusiasm for this position as it relates to your inspiring experience. Take time to think about what your audience wants to know and strive to reach a balance between informal and formal business writing. Process 1. Prewrite about your field of study and create a specific job for which you might want to apply at a particular business or organization in your area. Outline what that position would look like. Brainstorm details, names, titles, and facts to provide depth to your paragraph and enable you to write a polished paragraph. 2. Freewrite about the different experiences you’ve had that motivated you to choose your area of study. Pick one on which to focus—one that triggers sparks of enthusiasm...
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...When Miss Hilo went on medical leave four months ago, her work was distributed among the executives, which has resulted in decreased professionalism from our assistants. Since then, there have been several discussions with employees regarding ways to increase productivity and office moral, without incurring over-time hours or further cost. We have concluded that there is a need to re-direct some of the workload from Mrs. Disselkoen, part-time assistant: back to Mr. Snyder, full-time assistant. For Mr. Snyder to retain his full-time hours, all work relating to Miss Hilo would be forwarded to him. Following, Mrs. Disselkoen assures us she will return to a high level of proficiency with her original workload, within her part-time schedule. To keep you informed, minutes from additional discussions would be passed on to you. After speaking with Miss Hilo, although not confirmed until her medical leave has concluded, I am under the impression she will not be returning to her position. With that in mind, as well as time constraints, I believe it is necessary to begin the process of seeking her replacement. In order for Executives Mr. Frank Daley and Mr. R. Alane to preserve their work standards, the added workload they’ve taken on should be considered temporary, therefore, with minimal effort and cost, a company-wide email and interoffice memos should be sufficient in recognizing employees aspiring to a promotion. If Miss Hilo returns to her position and demonstrates her previous...
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...Over the past three months, I've noticed several changes in the office: tardiness, downtime, increased cost due to overtime, poor work quality, and break time vaariances. These changes seem to be a direct result of jessic's medical leave. The current team support model is one secretary for every two executive member: Jack Snyder supports Ralph Alane and Jessica Hilo, while Ruth Disselkoen supports Samuel and Frank Daley. The only difference between the two teams is Jack's team has a full time assistant, while Ruth's team has a part-time assistant. Since Jessica's workload has been temporarily assigned to Ralph and Frank Daley, it has created a workload imbalance. Ruth has now been taking shorter breaks and using overtime to complete her work, however, her quality of work has declined. Jack , on the other hand, has been finishing early, taking longer breaks and coming in late a few times per week. Neither of their actions is in the best interest of the team. To mitigate the current problems, I will be making some changes to the current workflowl. First, Frank should identify Jessica's accounts and keep them separate from his normal workload. Then, he should complete Jessica's work first; this way jack can process the information in the afternoon. Ralph, on the other hand, should complete his normal tasks first and delve jessica's work afterward. Jack should complete Ralph's assignments in the morning and receive additional work from Frank in the afternoon. If he finds himself with...
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...Penn Foster Exam 02800502 When Miss Hilo went on medical leave four months ago, her work was distributed among the executives, which has resulted in decreased professionalism from our assistants. Since then, there have been several discussions with employees regarding ways to increase productivity and office moral, without incurring over-time hours or further cost. We have concluded that there is a need to re-direct some of the workload from Mrs. Disselkoen, part-time assistant: back to Mr. Snyder, full-time assistant. For Mr. Snyder to retain his full-time hours, all work relating to Miss Hilo would be forwarded to him. Following, Mrs. Disselkoen assures us she will return to a high level of proficiency with her original workload, within her part-time schedule. To keep you informed, minutes from additional discussions would be passed on to you. After speaking with Miss Hilo, although not confirmed until her medical leave has concluded, I am under the impression she will not be returning to her position. With that in mind, as well as time constraints, I believe it is necessary to begin the process of seeking her replacement. In order for Executives Mr. Frank Daley and Mr. R. Alane to preserve their work standards, the added workload they’ve taken on should be considered temporary, therefore, with minimal effort and cost, a company-wide email and interoffice memos should be sufficient in recognizing employees aspiring to a promotion. If Miss Hilo returns to her position and...
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...Study Unit Improving Your Writing When you complete this study unit, you’ll be able to • Identify your audience, medium, and purpose • Focus your ideas • Organize your material • Plan both informal and formal writing projects • Use words, punctuation, and sentences to achieve the effect you want • Revise, edit, and proofread to make your final copy accurate, professional, and attractive Preview Preview Writing a strong letter to apply for a job or putting together a convincing argument for a business report requires more than a collection of nouns, verbs, and punctuation. Good communication skills include the basics, of course, but proper planning, a pleasant style, and close attention to detail also count. This study unit is designed to help you make the best use of the writing tools you already have by making them work for you as you plan, develop, revise, and present your work. iii 1 Prewriting Organizing Your Material Patterns of Organization Outline Options Developing an Outline The Formal Outline 2 6 6 9 11 16 WRITING YOUR DOCUMENT 21 Types of Writing Key Considerations Writing the First Draft STRENGTHENING YOUR STYLE How to Give Your Writing Punch Choosing the Right Words Informality and Formality Using Words Properly REVISING, EDITING, AND PROOFREADING Revising Your Writing Editing Your Work Proofreading the Final Draft Presenting Your Work 21 25 33 36 36 ...
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