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PAPERS

How Effective Are Project
Management Methodologies?
An Explorative Evaluation of Their
Benefits in Practice
Hany Wells, Business School, University of Hertfordshire, Hatfield, Hertfordshire, England

ABSTRACT I

INTRODUCTION I

This article investigates the benefits and supports provided by project management methodologies
(PMMs) to project managers for the management and delivery of information technology/ information system (IT/IS) projects. Using a qualitative approach, through case study strategy, the role of PMMs is examined in different business and project contexts. This article evaluates the benefit of PMMs based on their traits and characteristics and investigates PMMs in their operational context: where PMMs come from and how they support practitioners. The findings suggest a misalignment between the intended benefit of PMMs at the strategic level and the reported benefits by project managers at the project level. Additionally, it is shown that practitioners’ expertise, accountability, and attitudes all have a direct influence on the extent to which PMMs contribute to and benefit the management of projects.

report from former UK Health Secretary Andrew Lansley captured the attention of many by highlighting that “Labour’s IT programme let down the NHS [National Health Service] and wasted taxpayers’ money by imposing a top-down IT system on the local NHS, which didn’t fit their needs” (BBC News, 2011). This report highlighted significant issues associated with IT/IS project delivery. Successful delivery of projects is essential to the effective functioning of government and has a direct bearing on departments’ abilities to improve public services (Improving
Government Risk Handling, 2009). Despite this central role of IT/IS projects within organizations, the high cost and failure rate continue to engage

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