...Objective 317.1.6-03-06 and 317.1.6-08-10 The manufacturing plant currently does not have a sound system of performance evaluation. The current system addresses the friendliness of the employee, the orderliness of the employee’s workspace, and the attitude of the employee towards others. The current performance evaluation does not address the needs of the employee by properly preparing the employee for the goals of the company. The employee has not been given or been informed of the standards of the company. Standards or goals, when issued upfront, enhance performance, motivate, and in turn serve as a basis to evaluate after a set period of time. Performance standards should be set for all bottom-line practices including quantity, quality, time used, and cost. An effective performance evaluation system is based on accurate performance standards that are easily defined, measured, and standardized for all employees. Behavioral evaluations are based on observable aspects of performance while trait evaluation involves personal judgment regarding characteristics of an employee related to performance. Some examples of trait appraisals would be initiative, leadership, and attitude. Behavioral evaluation is based on whether or not an employee is actively aware and proactive in developing procedures to improve the organization. It is also necessary to evaluate the specific job related criteria needed to perform the activity. In this case, the engineer is described as a...
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...SUBDOMAIN 317.1 - ORGANIZATIONAL BEHAVIOR & LEADERSHIP Competency 317.1.6: Performance Evaluation - The graduate can develop and recommend how to implement effective performance evaluation processes. Objectives: 317.1.6-03: Define what should be evaluated in a performance evaluation. 317.1.6-04: Compare the relative value of common sets of evaluation criteria. 317.1.6-05: Explain how it can be advantageous to have supervisors, peers, and subordinates all participate in the evaluation process. 317.1.6-06: Explain how it can be disadvantageous to have supervisors, peers, and subordinates all participate in the evaluation process. 317.1.6-08: Compare and contrast common performance evaluation methods. 317.1.6-09: Give examples of errors and biases that commonly impact the accuracy of performance evaluations. 317.1.6-10: Select techniques that can be used to improve performance evaluations in a given situation. Introduction: In this task you are presented with a management incident that requires you to apply sound performance appraisal concepts to the situation. Given: An engineer was hired two years ago at a mid-sized manufacturing plant. The engineer previously worked in the aerospace industry and is a bright, detail-oriented person and a hard worker. The engineer has suggested changes at the plant that resulted in considerable savings on manufacturing energy costs and eliminated a significant safety hazard that had been overlooked by the previous engineer. However, some co-workers...
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...Christopher Collins Task 317.1.6-03-06, 08-10 In this case a mid-size manufacturing plant hired an engineer, which the company itself describes as intelligent and bright. The engineer is not only completing every task assigned to him on time, but has also made several changes in the plant which increased the efficiency of the plant. However, his attitude is not matching with his work. He has been proven very bad team player, as he does not treat co-workers respectfully. Even, the managers feel his attitude resent, because he claim that he is the only trained engineer in the company and no one is qualified to evaluate his performance in the company. The manager this time has opted for 360 degree performance evaluation system, and so far has evaluated his attitude with co-workers, his attitude to managers when they communicate, friendliness and neatness of workplace. Despite his extraordinary performance he has received very poor remarks in every field. This paper in this connection, will recommend three main concerns that manager should consider while evaluating the performance of engineer. The point of concern in the current evaluation form of this company includes: 1. Friendliness: A performance evaluation form should consider factor like how a person perform in team rather than his friendliness, because nature of different individual varies, and it is a fact that there are people in the world who do not prefer to be social at their workplace, and a probability is there...
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...317.1.6-03-10 Upon review of the current appraisal process I have 3 main concerns. Firstly the form seems to focus on simply behaviors and traits. I do not see any emphasis on the task outcome being evaluated. It appears that the company is more concerned with if the worker is getting along with others that if he is doing the job assigned to him. Actually I see no reference to his job performance at all. Secondly this appraisal seems to be focusing more on the manager’s impression of the worker. All of the statements in the appraisal are how the worker seems to be by the manager. There doesn’t appear to be any input from others than a few coworkers. They stated a 360º approach to the appraisal process but are missing a couple of the groups such as customers and other managers that have interacted Kaplan, R. E. (1993). And I do not see any direct input from the coworkers, just what the manager has inferred. Thirdly, and probably most important, it seems the manager is somewhat prejudiced by a past experience in appraising this employee. It does not appear that the employee has been made part of the appraisal process and instead just gets it sprung on him during an annual review. This worker has lost all trust in this process for he was not involved and his skill set was not evaluated. I believe that the best way to resolve this is to give some empowerment to the employee by making him part of the appraisal process. The most commonly used sets of criteria for...
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