...Dysfunctions of a Team- Patrick Lencioni Bhavya Seth - 0568958 Trang Nguyen - 0567279 Kevin Baker - 0568890 MGT 210 Professor: Shane McQuade Golden Gate University 1 I. Introduction Team work has become a core competence in many organizations such as Whole Food, IDEO, or Cisco. A team is defined as “a group whose members work intensely with one another to achieve a specific common goal or objective” (Jones and George, 2011, p.495). One of the main reasons why team work is more preferable nowadays is that the organization wants to take advantage of synergies. For example, many teams lack cohesion in which team members do not consider themselves as part of a team. Some teams have to suffer from social loafing which means that team members do not contribute or get involved in the project as they do when working independently. Other teams are face with the problems of shared goals as team members pursue their individual goals rather than trying to achieve the team’s goal. Groupthink is another concern of team leaders because the team consider consensus as a primary goal. Consequently, they do not want to get involved into the debate and this may undermine team performance. All of these above problems are characteristic of a dysfunctional team. In fact, teams are made up of imperfect human beings which means teams are inherently dysfunctional and that decreases team performance. Organizations fail to achieve teamwork because they unknowingly fall prey to five natural but dangerous...
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...The long and difficult 13-year journey to the marketplace for Pfizer's Viagra Introduction There are many stories that have emerged over the years concerning Pfizer's product Viagra. Some of these are true but many are simply fictional stories developed to try to reinforce a particular argument. One of the most common is that Viagra was the result of luck. This case study explores the long 13year journey from laboratory to the marketplace and explores some of the key challenges faced by Pfizer; most notably, project evaluation considerations, when the available market research evidence suggests a small market for the product. And product launch considerations, when impotence is such an unpopular topic that it is almost impossible for advertisers to refer to it without alienating the very con sumer base they are trying to reach. What is Viagra? Pfizer's Viagra is now part of business folklore in terms of an example of a successful new product. Viagra is now one of the most recognised brands in the world; it has become a social icon with annuel sales in excess of $1.9 billion. And it has transformed Pfizer from a mediumsized pharmaceutical firm into the world's leader. Yet, Viagra was almost dismissed during clinical trials as interesting, but not clinically or financially significant. It is true Viagra was something of ...
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...chorea, cognitive dysfunction and psychiatric disturbances. Since the discovery of the HD gene in 1993, the pathogenesis has been outlined, but to date a cure has not been found. Disease modifying therapies are needed desperately to improve function, alleviate suffering, and provide hope for symptomatic patients. Deep brain stimulation (DBS), a proven therapy for managing the symptoms of some neurodegenerative movement disorders, including Parkinson’s...
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...The Unpaved Road to Success Strayer University Leadership in the 21st Century JMMI 510 Dr. Mario Barrett November 14, 2015 Abstract We will be reviewing the business operations of the Chattanooga Ice Cream Company specifically relating to the management styles of its President and General Manager Mr. Charles Moore and how Mr. Moore engages with his management team. As well, we will be exploring leadership styles and team dysfunctions as it relates to the entire management team and how Mr. Moore’s style has a direct impact on those dysfunctions. In addition, we will be exploring the foundations of building trust, facilitating buy in and changes that are needed to the existing culture. Finally we will be analyzing the development of a mission statement, values and the development of a turnaround plan. Introduction The Chattanooga Ice Cream Company is a wholly owned subsidiary of the Chattanooga Food Corporation (CFC), a family-controlled enterprise founded by Charlie Moore in 1936. Charlie Moore, grandson of the founder was promoted to the office of President and General Manager of the Chattanooga Ice Cream Company in 1993. Chattanooga Ice Cream Company is one of three divisions of CFC with revenues of $150 million per year. CFC has, as a whole performed well in recent years but the Ice Cream division has experienced flat sales and declining profitability over the past four years. Per capita consumption of ice cream has slowed while premium and...
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.................................................. 1 2. BUREAUCRACY AND RATIONAL-LEGAL AUTHORITY......................... 2 3. CORNERSTONES OF BUREAUCRACY ......................................................... 4 4. DYSFUNCTIONS OF BUREAUCRACY ........................................................... 5 5. RELEVANCE FOR COTEMPORARY ORGANISATIONS .......................... 6 6. CONCLUSION ...................................................................................................... 7 REFERENCES ............................................................................................................. 9 Executive Summary The label “Bureaucracy” today is not quite what any organization wants to have written on their flags. Everyone has their own experiences and feelings associated with this term and in most cases it has a negative connotation. A quick view through current media will confirm this. However bureaucracy, as conceived by Max Weber originally, was regarded as progress and something that can improve efficiency and stability within an organization. Organizations can draw upon the pioneering work of Max Weber even today. While displaying certain dysfunctions that are directly linked to strict bureaucracies (for example the tendency to displace goals, the discouragement of innovation and adaptability to change, there are certain aspects of it even the most dynamic and innovative organisations cant escape...
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...Team Project: Chattanooga Ice Cream Division Case Analysis Now’s your chance to apply to a complex business situation everything you’ve learned from the teamwork model in The Five Dysfunctions of a Team, as well as what you’ve learned so far in the lectures, videos, and readings. Using the team discussion boards, you will complete a written analysis of the Chattanooga Ice Cream Division case study. Each team will submit one case analysis explaining: * Where Charlie Moore has gone wrong as a leader, specifically in terms of team management and decision-making; * What this group of employees themselves could do to better understand the perspectives of each other and their boss; and * What Moore should do now to help his team work together and resolve conflicts more effectively? The case analysis should incorporate concepts and examples from the lectures, readings, videos, and other course materials and should be at least four pages in length. Please cite all sources and references in APA format. The team discussion boards are structured as follows: * Team Introduction Thread: Collaborate under the “Team Introduction” discussion thread to complete the team charter and have the team leader submit it to the “Team Charter” folder by day 7 of Module 2. * Planning Phase Thread: Use the “Planning Phase” thread to outline your team’s case analysis. The team leader needs to post the final outline to the team discussion board by day 7 of Module...
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...Chattanooga Ice Cream Division Case Study Team Members and Contact Information: Name Preferred Email Phone Number Time Zone Team Values Commitment Productiveness Respect for all team members Support Be Proactive Trust Team Expectations * Commitment: Attend all meetings. In case of an emergency notify team promptly. * Complete all assignments, by assigned date. If this cannot be completed, please notify the team leader. * Respect: For each other’s opinions and individual style * Proactively: Clear and effective communication on the front end will limit confusion on the back end * Productivity: Complete all assignments on or before assigned date. Be realistic and aware if you get behind and notify the team leader. * Support: Be there for each other and help each other. We will succeed only as a team. * Trust: Be open. Be honest. Be candid. Be accountable. Team Assessment (Strengths / Weaknesses): y: DiSC (ID Influencer and Dominant) and TKI (Collaborating, Competing) (Thomas-Kilmann, 1974,2002,2007) * Strength – My strength is the ability to dissect and analyze critical KPI’s. My other strength is my ability to motivate other through collaborative team work and able to drive results. * Weakness – Through my dominant side I can come off as too pushy. Sometimes I’m not a great listener because of the fact that I have my blinders on. My dominant side has exceled me to achieve my accomplishments however it can be...
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...crises, potential crises or major opportunities 2. Form a Powerful Guiding Coalition a. Assemble a group with enough power to lead change b. Encourage the group together as a team (H.P.T – 5 Dysfunctions of a Team) 3. Create a Vision a. Create a vision to help direct change effort b. Develop strategies for achieving that vision 4. Communicating the Vision a. Use every vehicle possible to communicate the new vision & strategies b. Teaching new behaviours by the example of the guiding coalition (team) 5. Empowering Others to Act on the Vision a. Get rid of obstacles to change b. Changing systems or structures that seriously undermine the vision c. Encourage risk taking and non-traditional ideas, activities and actions “If it feels comfortable – you aren’t doing anything different or challenging yourself enough” 6. Planning for & Creating Short-Term Wins a. Planning for visible performance improvements b. Creating those improvements c. Recognizing & rewarding employees involved in the improvements 7. Consolidating Improvements & Produce More Change a. Using increased credibility to change systems, structures and policies that don’t fit the vision b. Hiring, promoting & developing employees who can implement the vision c. Re-invigorating the process with new projects, themes and change agents (read article “secret change agents” 8. Institutionalizing New Approaches a. Articulating the connections between the new behaviours and corporate success b. Developing...
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...Introduction In 2002, product leaders from the Biotech start-up ICOS, and Eli Lilly prepared to take a new erectile dysfunction medication to the market. Cialis would be positioned in a market which was currently dominated by Viagra, an erectile dysfunction medication that had been introduced by Pfizer in 1998. In the following case analysis, I will examine the process used by Lilly ICOS, LLC to bring Cialis to market. Utilizing the Harvard Business School Case “Product Team Cialis: Getting Ready to Market” I will point out certain facts surrounding the case, and highlight key issues. Alternative courses of action around bringing the product to market will be identified and evaluated. Finally, a recommended course of action for the company will be discussed. Facts Surrounding the Case At the time that Cialis was developed as an erectile dysfunction (ED) treatment, that landscape was being dominated by a single player. Viagra, developed by Pfizer, was released four years prior and enjoyed great success over the previous three years. Viagra, whose main ingredient is Sildenafil, was generating over $1 billion in sales for Pfizer year over year for the previous three years (Ofek, 2010). While Viagra was successful in its initial years in the initial market, it was not without its problems. Patient satisfaction with Viagra was below 50% in all markets with the exception of Germany and Italy. Viagra was only effective for hours post dosage, and was affected by the consumption...
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...Written June 26th, 2012 ABDEL-HAFEZ Omar Sihan Li Yuan Chen Tianjiao DU Revised June 26th ,2013 ABDEL-HAFEZ Omar Sihan Li Yuan Chen Tianjiao DU Tested August 7th, 2012 Statement from Management to employee Camel dive club and hotel is a service company that owns 2 diving centers , hotel, bar and restaurant. Statement from Management to Employee Our risk is heightened by nature of industry such as use of dysfunction of breathing equipment in an underwater environment, dysfunction of equipments, the boats run out of gas, injuries, environmental pollution. In case of human injuries: every boat is equipped with a rescue equipments, pharmaceutical drugs and a well trained rescue team If the Crisis Communication Plan is not followed in the event of a crisis, destroyable damage is possible. In dealing with this plan, we must keep in mind that safety is our number one concerns and can not be ignored Crisis Inventory 5 4 3 2 Probabilty Damage 1 0 Shark Attack Boat Dysfunction Equipment of breathing Dysfunction equipment Revolution Effect Injuries There was before a shark attack in Na’ama bay , Sharm El Sheikh on 7 December 2010 Acknowledgment By signing this statement, I verify that I have read this CCP and am prepared to put it into effect. Simone Pelucchi, General Manager (Signature, date ) Miki Clark, Operations Manager (Signature, date ) Bianca Greiner, Training Manager (Signature, date ) Ian Brown, Technical...
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...are 33,353/319,290 households that have an income of 100k or more. Norwalk wants to obtain five customers a month that clear 100k a year to pay 10k or more on projects; that only requires 60 households for Norwalk’s idea of success. 2. Are there customer groups that Norwalk is omitting from his target group? If so, why should Norwalk consider expanding his market base? * Anyone under yearly income of 100k, age, demographics. * Create more business and marketing to himself and contractors involved 3. Norwalk has chosen to approach female customers as the decision makers. Is this limiting his abilities to expand his business? * Discussion SITUATION (OVERVIEW): Bill Norwalk is an entrepreneur in his 50’s that has a background in marketing and wants to launch a new industry that satisfies homeowner customer needs. BACKGROUND (OVERVIEW OF CASE): Norwalk’s construction experience taught him that traditional home improvement was an iffy proposition for both contactors and home owners. YHGP was attended by homeowners, contractors, and other service providers in the “one stop” environment that emphasized convenience as a marketing strategy. Norwalk knew he could bring together: 1. The designers and architects 2. The contractors and the labor supply 3. The financiers, insurers, and other project resources Norwalk acted as an intermediary between the supply side and the demand side so that all parties had the entire mess simplified. HOW YHGP DIFFERS:...
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...Sankis, 2000). Despite this centrality, evidence supporting the distinction between healthy functioning and mental disorders remains disjointed. The Diagnostic and Statistical Manual of Mental Disorders (DSM-5; American Psychiatric Association, 2013) defines a mental disorder in part as “… a syndrome characterized by clinically significant disturbance in an individual’s cognition, emotion regulation, or behavior that reflects a dysfunction...
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...Definition/ Classification Ø Diagnosis Ø Pathogenesis/ l Risk Factors GU “Zones”: Perineal, Bladder, Ureteral, Renal Ø Radiological Evaluation/ Management 2 UTI Epidemiology Ø Only during 1st year of life, males have more UTI than females Ø Uncircumcised boys 10X risk than noncircumcised Ø U.S. Healthcare Cost and Utilization Project (HCUP) (Freedman, 2004) l l 51/100,000 children & 174/100,000 infants hospitalized annually with UTI Girls hospitalized 2.5X more than boys 3 UTI Epidemiology Ø UTI = 2.4 – 2.8% of physician visits Ø Cost: (HCUP + National Association of Children’s Hospitals and Related Institutions [NACHRI]) l l l 40,000 admissions for UTI per year Mean cost of $4500 per child for each UTI = $180 million/year without factoring the ambulatory visits 4 Definition of UTI Ø What defines a “significant” clinical UTI controversial Ø Urinary tract normally sterile Ø “Colonization” v. “Infection” is debatable Ø Collection technique is related to the reliability for UTI diagnosis 5 Classification of UTI Ø Many vague classification systems in use: complicated v. uncomplicated, upper v. lower tract, persistent v. reinfections, symptomatic v. aysmptomatic Ø Most useful clinically: first infection v. recurrent or “other” infections 6 UTI - Diagnosis Ø Symptoms of dysuria, urgency, frequency and enuresis are nonspecific Ø Fever...
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...just evaluate a patients’ mental health using descriptions in DSM, Diagnostic and Statistical Manual of Mental Disorders from the American Psychiatric Association. The first DSM, was published in 1952 and listed 106 disorders. The second edition was published in 1968, and the number of disorders increased to 182. DSM-3 was published in 1980, and though homosexuality was excluded, the list of diagnoses was expanded to 265. DSM-4, published in 1994, expanded to 365 diagnoses and contained a wide range of anxiety disorders, including generalized anxiety disorder, social anxiety disorder, specific phobia, panic disorder, anxiety secondary to medical condition, acute stress disorder, and substance-induced anxiety disorder. The most recent, DSM-5 was published in May, 2013 and for the first time included bereavement, a normal grief over a loved one, binge eating, gambling, tobacco smoking as a treatable disorders. It is widely criticized by many...
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...succumbing to an illness that is contracted from a failing immune system (Mayo Clinic, 2014). Huntington’s disease is an autosomal dominant inherited disease that causes cell loss (Revilla, 2014). According to Raymond et al. (2011), cell loss occurs in the striatum, cortex, globus pallidus, thalamus, hypothalamus, subthalamic nucleus, substantia nigra, and the cerebellum. The exact mechanism of cellular death is still unknown in Huntington’s disease. According to Revilla (2014), “Several mechanisms of neuronal cell death have been proposed for HD, including excitotoxicity, oxidative stress, impaired energy metabolism, and apoptosis”. Systemic Dysfunction Huntington’s disease not only affects the brain but the entire human body. According to Zielonka et al. (2014), “patients experience a wide array of peripheral organ dysfunction including severe metabolic phenotype, weight loss, HD-related cardiomyopathy and skeletal muscle wasting”. The loss of brain cells leads to problems in the musculoskeletal system, digestive system and the respiratory system. Problems in the musculoskeletal system lead to problems with movements that include involuntary movements, falls and eventually...
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