Dialog 4425 IP Vision
BusinessPhone Communication Platform

User Guide

Cover Page Graphic
Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings:
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Width: 15,4 cm (Important!)

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Height: 11,2 cm (May be smaller)

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Top: 5,3 cm (Important!)

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Left: -0,3 cm (Important!)

This text should then be hidden.

EN/LZTBS 180 345 R3A
© Aastra Telecom Sweden AB 2008. All rights reserved.
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BusinessPhone – Dialog 4425 IP Vision

Table of Contents

Table of Contents
Welcome .......................................................... 4
Description ....................................................... 8
Start the Phone – Log On/Off ......................... 19
Incoming Calls ............................................... 28
Outgoing Calls ............................................... 30
Call List .......................................................... 37
During Calls .................................................... 42
Call Forwarding .............................................. 48
Absence Information ...................................... 55
Mailbox System .............................................. 59
Contacts (Phone Book) .................................. 69
System Phonebook ........................................ 76
Group Features .............................................. 78
Other Useful Features ..................................... 83
Write Text ....................................................... 90
Settings .......................................................... 92
Accessories ................................................. 106
Add Microsoft Outlook Contacts .................. 110
Web Server .................................................. 112
Corporate Directory ...................................... 122
Web ............................................................. 125
WAP Services .............................................. 127
Useful Hints .................................................. 132
Installation .................................................... 133
Troubleshooting ............................................ 145
Glossary ....................................................... 146
Index ............................................................ 148

BusinessPhone – Dialog 4425 IP Vision

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Welcome

Welcome

Welcome to the User Guide for the Dialog 4425 IP Vision in the
BusinessPhone Communication Platform from Aastra. The
BusinessPhone Communication Platform consists of
BusinessPhone Compact, BusinessPhone 50,
BusinessPhone 128i and BusinessPhone 250.
The features described in this User Guide are related to version 8.0 or higher of the BusinessPhone Communication Platform. Some might not work in earlier versions of the system and/or might be protected by a hardware dongle that has to be bought separately.
The User Guide describes the facilities of the BusinessPhone
Communication Platform and the Aastra Dialog 4425 IP Vision with a default programming. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information.
Note: The Aastra Dialog 4425 phone exists in two versions,
i.e. version 1 and version 2. Underneath the telephone, version 1 is marked DBC 425 01 and version 2 is marked
DBC 425 02. Check to see which version you are using.
The latest version of this User Guide can also be downloaded from: http://www.aastra.com Note: Dialog 4425 IP Vision is an IP telephone conforming to the H.323 standard, i.e. it can only be used with a local area network (LAN) that supports this type of telephone.
The Dialog 4425 IP Vision supports the Dynamic Host
Configuration Protocol (DHCP) for determination of IP addresses. If DHCP is not supported by the LAN, please contact your system administrator.

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BusinessPhone – Dialog 4425 IP Vision

Welcome

Copyright
All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.
If this publication is made available on Aastra media, Aastra gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.
Microsoft and Microsoft Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries/regions.
Aastra is a registered trademark of Aastra Technologies Limited. All other trademarks mentioned herein are the property of their respective owners.

Warranty
AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. Aastra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Declaration of Conformity
Hereby, Aastra Telecom Sweden AB, declares that this telephone is in conformity with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC.
Details to be found at: http://www.aastra.com/sdoc

BusinessPhone – Dialog 4425 IP Vision

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Welcome

Important User Information
Safety instructions
Read these safety instructions before use!
Note: When using your telephone or connected equipment, the following basic safety precautions should always be followed to reduce risk of fire, electrical shock and other personal injury.
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•

Always install equipment in a location and environment for which it is designed.

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For mains powered telephones: Only operate with the mains power voltage indicated. If you are uncertain of the type of power supplied to the building, consult property management or your local power company.

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For mains powered telephones: Avoid placing the telephone's power cable where it can be exposed to mechanical pressure as this may damage the cable. If the power supply cord or plug is damaged, disconnect the product and contact qualified service personnel.

•

Headsets used with this equipment must comply with EN/IEC
60950-1 and for Australia AS/NZS 60950.1-2003.

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Do not make any changes or modifications to equipment without seeking approval from the party responsible for compliance. Unauthorized

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changes or modifications could void the user's authority to operate the equipment.

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Do not use the telephone to report a gas leak in the vicinity of the leak.

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Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, and kitchen sink, in a wet basement or near a swimming pool.

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Do not insert any object into equipment slots that is not part of the product or auxiliary product.

•

Do not disassemble the product. Contact a qualified service agency when service or repair work is required.

•

6

Follow instructions in the equipment's user guide or other documentation. Do not use a telephone (other than cordless type) during an electrical storm.

BusinessPhone – Dialog 4425 IP Vision

Welcome

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The handset may attract and retain small metal objects in the earcap region.

The phone can be powered either from the LAN or from a 24 V AC/
AC plug-in power adapter.
•

Only use applicable 24 V AC/AC plug-in adapters (power supplies) listed below or an adapter approved by your local reseller.

Aastra product number Power rating

Supplier

RES 141 312/1

20VA 230V/24V

Toroid, Sweden

HBP 90120

RES 141 314/1

20VA 230V/24V

Toroid, Sweden

HBP 90220 (for Great Britain,
Hong Kong, Singapore)

RES 141 315/1

20VA 120V/24V

Jameco, USA

AC2410F1
(model number ADU240100)

Supplier product number

Disposal of the product
•

Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products.

BusinessPhone – Dialog 4425 IP Vision

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Description

Description
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BusinessPhone – Dialog 4425 IP Vision

Description

1

Graphical display
320x80 pixels. Tilt able. See section “Display information” on page 12.

2

Display menu keys
The functions depend on the traffic state. When you are requested to (see display), press the required key to access the function.

3

Left Navigation key
To navigate one position to the left.
a. To navigate one step to the left in the top menu. See section
“Display information” on page 12.
b. On WAP pages; if you press this key for a short while, you will return to the WAP home page. See section “Corporate
Directory” on page 122, “Web” on page 125 and “WAP
Services” on page 127.

4

Home
a. To return to home position (idle mode). When this key is pressed, you always go to the home position, independent of which menu you are in.
b. On WAP pages; if you press this key for a short while, you will return to the WAP home page. See section “Corporate
Directory” on page 122, “Web” on page 125 and “WAP
Services” on page 127.

5

Right Navigation key
To navigate one position to the right.

6

Line
To initiate or receive calls.

7

Programmable keys
Storing numbers, program functions. Can be programmed as dial by name keys, function keys, etc. See section “Programmable
Keys” on page 94.

8

Mute
• To switch the microphone on or off during a call. See section
“Mute” on page 43.
•

9

10

To switch off the ring signal in idle mode or when ringing. See section “Silent ringing” on page 103.

Loudspeaker on/off
To switch the loudspeaker on or off to enable handsfree connections. See section “During Calls” on page 42.
Headset key
See section “Headset (optional)” on page 107.

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Description

11

Volume control
a. To adjust the ringing volume and the incoming speech volume for the handset and loudspeaker.
b. Space/backspace in writing mode.

12

Clear
To disconnect calls or to clear the display in programming.

13

Microphone

14

Loudspeaker

15

Handset with hearing aid function
Please note: The handset may attract and retain small metal objects in the earcap region.

16

17

Pull-out leaf for quick access (optional)
See section “Pull-out Leaf (optional)” on page 109.

18

Designation card
Use the Designation Card Manager to make and print your own designation cards. The Designation Card Manager is included on the Telephone Toolbox CD for BusinessPhone Communication system which is part of the Quick Reference Guide.

19

Power adapter connection
See section “Install cables” on page 136.

20

10

Message
Message indication key. Press the key to retrieve the message. See section “Access the Mailbox” on page 61.

Key Panel
The extra key panel has 17 programmable keys. Up to four panels can be connected. See section “Key panel” on page 106.

BusinessPhone – Dialog 4425 IP Vision

Description

Lamp indications
The key lamps on your telephone indicate with different signals the traffic state of the ongoing call or function.

Ô
ÕÔ
ÖÔ
ÕÔ

Extinguished lamp

The function is not active.

Steady light

The function is active, supervised extension or trunk is busy, heard message Rapidly flashing lamp

An incoming call to a supervised extension, to a supervised trunk or to own extension, new message.

Light with short breaks

Ongoing call.

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Description

Display information
The graphical display assists your actions on the phone with stepby-step instructions.
The fields in the display consists of the following information:
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The top area is the tab field, which is used to indicate the tab the user has selected by using the navigation keys.

•

The middle area is divided into several fields, showing:
–
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the user name and the extension number,

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icons and a volume level bar

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the traffic state or the temperature (if a temperature sensor is connected to the system)

–

Called number and name for internal calls

–

Called number for external calls

–

Calling number and name for internal and external calls *)

–

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the time and date

Instead of the Calling/Called name & number additional information such as absence reason, diversion state etc. can be shown.

If the SOS call function is enabled, the text:
’For SOS calls, dial xxx’ is shown.
The lower line presents lead texts for the menu keys.
Settings CallList

Contacts

CorpDirectory
Web

For SOS calls, dial xxx