...1. What was the situation Ryan faced in his assignment at VC Brakes? There was an obvious divide between engineers and operations which lead to the unhealthy culture at VC Brakes. The culture was all over the place! There were disgruntled employees that had worked there for awhile and had become complacent making it difficult to change their state of mind. Ryan tried to demonstrate to the entire company that the TQM philosophy could help VC Brakes be more effective. Ryan also wanted to show senior management that he had the ability to turn teams around and be a change agent. Ryan also thought that introducing TQM would prove important to the fate of the business. 2. Why did things go wrong? Who was responsible? Expectations were too high. Because of the environment that was already established at VC Brakes, the new TQM program would only work to disappoint all involved, because not all employees were “buying” into it. The culture of the company had already been set; it’s very difficult to change the culture. Engagement didn’t start from the top down. If upper management doesn’t believe in it, then why should anyone else. He was never going to win with a group of employees that were against the concept before it even started. It is very difficult to change employees’ attitudes toward a company or project when they are already tainted and exude such distain for the company they work for. Things really started to go wrong when he wasn’t able to produce results that people...
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...“A personalised induction will always be more effective”. Discuss. Base your answers on theoretical concepts and techniques presented in class. Introduction When a person decides to undergo hypnotherapy, an induction is required to ensure they are sufficiently relaxed to experience the process completely. Various formats are used depending on why the hypnosis is being undertaken eg giving up smoking, weight loss. Some hypnotherapists use a standard format while others personalise the script to each individual. There are many techniques a therapist can adopt to suit the client and their personality, but this must be based on first impressions and using the techniques to better define that person. It is these techniques that will be addressed in further detail. This essay will attempt to describe the advantages and disadvantages of using a personalised induction. It will discuss the methods and techniques that are used to personalise screeds when working with different clients by looking at modalities and different types of scripts and, finally, give a conclusion. Each client is unique and different in many ways, and no two assessments will give the same results. This is because all people are different eg different backgrounds, the way they are brought up, different opinions, different likes and dislikes, fears and phobias, different alcohol and drug use etc Through changing simple terminology and language, screeds can be individualised to suit a...
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...JONESTOWN- JIM JONES Jonestown- Jim Jones Student: Thi Nguyen Grand Canyon University: General Psychology- 102 Date: 08-19-2012 Professor: Jennifer Jones Jonestown- Jim Jones The tragedy named Jonestown happened in the past over 30 years and it still has been suspense from the bottom of the heart of everyone. Jim Jones is known as a American leader culture, is one of the most popular historian of America and Guyana’s history as well as the world’s history (Wilkinson, B, 2011). There are many books, articles, video clips described, discussed as well as argued about Jim Jones and Jonestown event. In this research paper as known as a social psychology essay , one more time, I would like write, persuasion, and argue about Jim Jones and what his had done in the past. Furthermore, the paper will describe and discuss in detail about Jonestown events and other concerned that related to this event which gave shock to American society, Guyana, and the rest of the world. Who is Jim Jones? First of all, I would like to introduce about him as well as his life. Jim Jones is a son of James Jones who had a poor health by poisonous gasses in the World War One; and he was a son of a woman named Lynetta in a factory in Indiana. Jim Jones learned from his Mom that he should love animal and care for the people who have underprivileged; and she expected that her son would come a ministered when he grow up. Even though Jim Jones was a noisy child...
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...Nonverbal communication is a very interesting aspect of communication. What is nonverbal communication? “Nonverbal communication includes all aspects of communication other than words”(Wood 2013). In my opinion nonverbal communication is more interesting than verbal communication. Sometimes someone does something nonverbally purely out of instinct that tells us more than anything verbal could. Over the past couple of days I have been watching how people interact and trying to make mental notes of their nonverbal communication. Most of my observations come from the workplace. The first subject I want to touch base upon is the difference between nonverbal communication between men and women. For example the polite thing to do when you see a coworker for the first time for the day is to greet them. I noticed that the way I and my male co workers greet each other is different than I or them greet female co workers. More often than not when I greet a male co worker I say something along the lines of “hey how’s it going” and shake their hands. When I greet a female coworker I usually say the same thing but the handshake is absent. Another difference between male/female nonverbal communication I’ve noticed is the “head nod” versus the smile. Usually when I pass a male coworker in the back room I give him a slight head nod to acknowledge them. The difference when I see a female coworker is instead of the head nod we usually just exchange a friendly smile. To me, the most interesting...
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...Pay to Play: Economic Impact of Paying College Athletes 1. Purpose of Research & Analysis On April 25, 2014, the National Labor Relations Board in Washington, D.C., granted Northwestern University's request to review the decision made by the regional office recognizing the school's football players as employees. In mid-April, Northwestern football players voted as a team on whether or not to unionize, but the votes will only be opened if the board ends up siding with the players, which may take at least a couple of months. Ultimately, the Northwestern football players are determining their fate through this secret ballot and their decision to form the first union amongst college athletes—a decision that has the ability to change the landscape of American college sports. If granted the right to unionize, the Northwestern football team will actually have the ability to bargain over their conditions and it is expected that this could ultimately lead to requesting salary compensation for their efforts. In light of these recent historic discussions, it is critical to analyze not only the ethical, but also the economic impact of such potential situations. My research paper has been structured to shed some light into the challenging and complicated discussions that continue to occur around this topic. Specifically, I have broken my research and analysis into three key topics. First, I explore whether or not there is an underlying issue with the current state, from an economic perspective...
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...Indianapolis, Indiana. At first glance it may appear he used his Visionary Leadership for a higher cause; however his unethical pursuits, ultimately resulted in the downfall of his church, his followers and himself when 914 members of his congregation committed suicide after “drinking the Kool Aid”. Visionary Leadership From early in his life Jim Jones had a vision of the world he wanted to live in. Jim Jones was born the only child of a disabled veteran father and working mother during the Great Depression. His poor upbringing shaped his vision of a world in which all people were equal. As an adult he began to attend uni-racial churches in Indianapolis. In 1961 he became the first white man to adopt and African-American child in Indiana (Ryan, 2011). Shortly thereafter he became disenfranchised with the segregation, of the congregations, in the churches he attended. In response to this social norm of the time, Jim Jones visionary leadership began. He started by establishing the Peoples Temple and invited all races and social demographics to join his congregation. Jim Jones encouraged Demographic Diversity (USAF) because he saw the value of having people from all walks of life within his congregation. From the lawyers who represented him to the laborers who built church facilities, all members served a purpose within the team. In his early church we can see the groundwork for his strategic planning. Jim Jones developed a forward thinking strategic plan to bring in additional...
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...Drinking the Kool-Aid? On November 18, 1978, at a commune often called “Jonestown” in the jungle of Guyana, 900 people died in a mass murder/suicide; all were members of the Peoples Temple, an American religious cult. At the request of their leader, men and women administered lethal doses of cyanide-laced punch to over 300 infants and children before gulping down their own. How could so many people be convinced to kill their babies and themselves? His name was James Warren Jones. Like his idol, Hitler, he was a dominant propagandist, a charismatic leader, and an evil human being. Summaries In the piece “Propaganda under a Dictatorship” (1958/2016), Aldous Huxley, renowned English novelist, and Oxford graduate expands on ideas he first presented in his 1932 novel, Brave New World, which examines a futuristic culture in which no individual thought takes form. Huxley’s essay explores the practical use of propaganda by Adolph Hitler in controlling the minds of eighty million German people in the years leading to the Second World War. He examines, with chilling account, Hitler’s ideologies and methods to remove a society from its traditional morality and loyalty thereby reducing it to a mob soon willing to embrace, or at least, tolerate the unimaginable treatment of the German people. Huxley suggests Hitler was an insightful agitator and brilliant at predicting human behavior (1958/2016, p.249). Hitler’s use of technology, suppression of individual reasoning, and appeal to a...
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...Bobby Skitt Mr. Johnson English IV 21 October 2013 All I Do is Believe My heart was beating like a drum as the coaches were walking over to let me know my fate. I gave my total effort out on the ice that day. Would it be enough, though, or would I come up short? I wanted this more than anything, and I would have been crushed if I did not accomplish my goal. It was my burning desire to make the Affton American’s Pewee AA ice hockey team. The news was coming whether I wanted to hear it or not. All I had left to do was believe, and that was exactly what I did. The days leading up to the tryout, however, I did nothing but constantly worry. The worrying got so bad that it started to affect my performance at school. My dad would try to calm me down with talks after school, but they were barely helping me. As the day inched closer, I was as worried as a mother sending her baby boy off to war. If I remember correctly, it was a Saturday, but the day of the week did not matter, because it was the day of my tryout. It could have been my birthday, and I still would have only been thinking about that tryout. About an hour before I had to leave, my mom and dad called me into their bedroom. I thought they were going to tell me some bad news. Instead, they just wanted to calm me down and pray with me. My mom took my hands and spoke wonderful words to God, asking Him to watch over me and telling Him that we were leaving my fate in His hands. I will not lie, I cried a...
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...spring, in 1970. Epilogue is titled "February 12, 1973") Ryan briefly appears in this novel. * Patriot Games (1982, based on a reference to Ryan's age, which is 31 at the beginning of the novel. This roughly fits with a reference to the Princess of Wales's first child being a baby and a few months old, Prince William was born in 1982) Discrepancies include the reference to a van having a likely year of manufacture of 1984. The subsequent events of Red Rabbit would seem to push its date back to 1981, rather than 1982. * Red Rabbit (seems to start in the spring of 1982 as Jack Ryan, Jr.'s age in the novel is given as 6 months, although the main action explicitly starts on August 15th) Discrepancies between 1982 in the Ryanverse and in actual events, aside from the date of the attempt on the Pope's life, include: the actual death of Mikhail Suslov in January 1982; frequent references to "Transformers" which did not appear until 1984; the fact that the Orioles played the Phillies in the World Series in 1983; the Baltimore Colts' relocation to Indianapolis not occurring until 1984; a reference to "Coke Classic" which did not debut until the summer of 1985. * The Hunt for Red October (1984 - although the calendar used is for 1982 and Ryan is spending his first Christmas in London, having arrived in the previous novel) * The Cardinal of the Kremlin (1986) – "The first chapter is set in January and states that Ryan is 35 years old. It also has references to the other books...
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...Jonestown Section I: The Event One of the more disturbing incidents in American History is the Jonestown Massacre that occurred on November 18th, 1978 in Georgetown, Guyana. It was the largest loss of civilian life in a non-natural tragedy until the attacks of September 11th, 2001. 909 lives were lost under the hand of Jim Jones who had cultivated a following of people over twenty-plus years. Jim Jones started his first church, named The Peoples Temple, in the mid-1950’s in Indianapolis, Indiana (I). From the beginning, he preached a message of socialism and communism. Upon scrutiny of his tactics and teachings, he moved The Peoples Temple to Redwood Valley, California in 1965 and shortly after headquarters were set up in San Francisco. The Peoples Templecame into the public eye when eight defectors and negative media spoke out against the church. Jim Jones decided at this point to move his church to Georgetown, Guyana where the chilling events of November 18th would eventually unfold. To better understand how such a tragedy could occur it is important to understand the background of Jim Jones. Jones was born in Indianaand from an early age expressed interest in socialism and communism, studying the works and lives of Stalin, Marx, Gandhi, and Hitler among others. As he grew older, he became more and more politically involved in the communism movement, joining the Communist Party USA in 1951 (II). Jones was surprised with the reaction he received from Americans when he...
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...Shannon Jackson English 101 Jonestown In the articles Jones showed how one man can take control over a large group of people and convince the group to take their lives on his command. “We are social creatures who need to feel that we belong to something greater than ourselves and rely heavily upon the approval of others to measure our worth. Such a situation leaves us vulnerable to others, quickly changing our viewpoints to fit in with those around us, denying our own instinctive values and beliefs when faced with the conflicting views of others. People such as Jim Jones, driven be their own insatiable need to be accepted and loved, have an instinctive knowledge of the weakness of others and how to manipulate them to their own advantage”(Steel). There were many people who gave up their homes for Jones. The people wanted to help Jones raise money for the Peoples Temple. Each individual had surrendered all of his or her possessions and income to the people’s temple. To leave would mean to abandon all the possessions they had, leaving them penniless and homeless. When everybody started to give up their homes for the church everyone started to do the same. “Once thrown off balance (in the exclusive company of other people who already believe it) and being shown evidence that supports the conclusion, it is not difficult to become convinced that the people have actually met the living god” (Psychology today). When the people were in the church and around everybody who already believed...
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...Jonestown, once known as a promising religion, now thought of as a cult. The story of the Jonestown massacre has made me feel very uncomfortable for years. Regarding my opinion and feelings toward the documentary, I am very mixed. Jonestown itself is a very dark subject but, at the same time, I feel like I have learned a lot from it. My belief is that in the beginning of Jonestown, Jim Jones had great intentions. His main goal was to create the “perfect” world, a world without poverty and racism. These are great ideas that everyone should strive for. However, Jim Jones’s insecurities took over his mind and caused him to be afraid and worried of the outside world. Overall, Jim Jones’s intentions were good until his own worries got to him and...
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...James Warren "Jim" Jones (May 13, 1931 – November 18, 1978) was an American cult leader and community organizer. Jones was the founder and the leader of the Peoples Temple, best known for the mass murder-suicide in November 1978 of 909 of its members in Jonestown, Guyana,[1] and the murder of five people at a nearby airstrip, including Congressman Leo Ryan. Over two hundred children were murdered at Jonestown, almost all of them by cyanide poisoning.[2] Jones died from a gunshot wound to the head; it is suspected his death was a suicide. Jones was born in Indiana and started the Temple there in the 1950s. He later moved the Temple to California in the mid-1960s, and gained notoriety with the move of the Temple's headquarters to San Francisco in the early 1970s. Jones was born in a rural area of Randolph County, Indiana,[3] to James Thurman Jones (1887 – 1951), a World War I veteran, and Lynetta Putnam (1902 – 1977). Lynetta reportedly believed she had given birth to a messiah.[4][5] He was of Irish and Welsh descent.[6] Jones later claimed partial Cherokee ancestry through his mother, though according to his maternal second cousin Barbara Shaffer, this is likely untrue.[6][note 1] Economic difficulties during the Great Depression necessitated that Jones' family move to nearby Lynn, Indiana in 1934, where he grew up in a shack without plumbing.[2][7] Jones was a voracious reader as a child and studied Joseph Stalin, Karl Marx, Mahatma Gandhi and Adolf Hitler carefully...
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...Drivers, start your engines! NASCAR is defined by speed, adrenaline, and heart pumping action as cars zoom around the track at speeds up to 220 miles per hour. It is apparent why over six million people tune in to these races across the country. Although most of the glory goes to the winning driver, the entire crew is what makes these victories possible. As an intern for a company that works for NASCAR I have seen many different leadership skills and techniques that are applied throughout the industry. As a company and industry it has been able to grow and develop using these skills. Transformational leadership is the motivation, morale, and performance of followers through a variety of techniques. The best way to achieve transformational leadership in NASCAR is teamwork. Teamwork is essential in a business with so many varying elements; a driver needs a pit crew, vehicle engineers, a crew chief, and many other behind-the-scenes team members. But it takes much more than just the crew members for a racing team to be successful. The key to high performance in this industry is finding a racing team that has positive norms, cohesion, and innovation. One way to develop a high performance team is to look at the business as an open system. This means that the entire industry of NASCAR can only sustain itself by interacting with its environments and each team should view itself this way as well. NASCAR crews must be aware that their environment is constantly affecting the...
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...Proving efficiencies by going Paperless In an effort to reduce the amount of paper my team was generating for my Company, I needed to prove the efficiency of obtaining an electronic system to create and store documentation. A company trying to go paperless can be a vast undertaking as well as very costly. Since cost will drive the change, I needed identify the key components and benefit it would be to the organization to obtain such a tool. It would seem like a simple change, but when you work in a regulated environment, you need to ensure you have the right system in place that does not compromise data. There is also always that question of how do you make that switch, what is the best application to use to drive cost down, and more importantly, what do you do with all the existing paper? During my tenure with my company, I was a manager of a validation team that tested Interactive Voice Response Systems for Clinical Trials. Paper documents were printed daily, showing proof of work performed, and kept in a locked storage cabinet for future use. Over time, and many discussions with my staff and outside clients, it was apparent that our competitors were way ahead of us technically and were moving in the direction of using paperless systems. The collection of paper that my teamed generated was in massive quantities. The storage of the documentation became a greater problem since space was limited. The issue was that documentation, needed to be kept for the lifecycle...
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