...English 1A Paper #1 3 June 2014 Understanding Virtues Virtues are important traits and morals for each person to learn. It means a behavior showing high moral standards. The essay by Kwame Anthony Appiah approaches the topic of ethical behavior with this sentence “Does the virtuous act make the agent virtuous or does the virtuous agent make the act virtuous?” He points out it is difficult to evaluate a situation and decide if it was the individual or the action that improved the circumstances. Humans are known for their flawed nature for a reason as Appiah points out “[the] Playful man. . . angry man. . . serious man. . . same fellow, different situations.” There are morals for each person, they can follow some and not the other but they are all important morals in the end. (Appiah 401) Humans will not always address situations of ethical dilemma with the same matter or approach. For example, external factors like hunger level, fatigue and stress will influence a person’s response to a certain or particular situation. Given a different day and time that same individual may react quite differently because of their feelings. Everybody can relate. I also notice many actions that I may do resulting in this matter without realizing it. It’s from our human tendencies to respond to different scenarios with a moral dilemma. Through our actions and experiences, a character is created. In the essay by Appiah, he explains the differences between situational ethics and...
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...economic in every region. And also in every season of globalization can be changed anytime, the comfortable sector be important services we can give to consumer.In which the role consumer will be loyalty customer, if they can feels comfort that kind of services they gave. In the every case of car wash business sector, the consumer will be loyal when they get good services, good job, and also on time works. And then with the one customer feels comfortable and enjoy with the service we gave, the customer can make recomend to the other people with the services. The interest in studying satisfaction and service quality as the antecedents of customer behavioural intentions in this paper has been stimulated, firstly, by the recognition that customer satisfaction does not on its own produce customer lifetime value (Appiah-Adu,1999). Like that quote we can’t just produce the customer lifetime but we must create the customer and also always give the good service i everyone because when the someone feels not more comfort with our service, so we are going to create the other customer. Secondly, satisfaction and quality are closely linked to market share and customer retention (Fornell, 1992; Rust and Zahorik, 1993; Patterson and Spreng, 1997) We build the business always has market or the other competitors which is it will be our rival to make customer...
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...silver, diamonds and gold. Mining may be considered in two forms: large scale mining and small scale mining. Large scale mining generally employs large number of people and produces huge tonnes of gold. Examples of companies who engage in these are the Anglo-Gold Ashanti of Ghana, Newmont Ghana, Goldfields Ghana and Minas Serra Palade Mines in Brazil which employed about over thousands workers and yielded thousands tonnes of gold (Amankwah and Anim-Sackey, 2003). Small scale mining is a form of mining that is done at small levels and mostly employs relatively a low number of people (Appiah, 1998). It is generally engaged in by local people within the area where these activities occur, and comes along with it the influx of people from other areas. Small Scale Mining companies use a considerable number of the labour force in the country. While there is no accurate SSM employment number for Ghana (Appiah, 1998), it is estimated that some 500,000 people are openly employed in the sector while additional 500,000 may indirectly be benefiting from the doings. About half of those directly engaged in the S.S.M are said to be illegal operators (Amankwah & Anim-Sackey, 2003) commonly known as “galamsey operators”. The actions of small-scale miners also generate economic linkages with other sectors of the economy helping as raw resources for goldsmiths and jewellers. There are two main forms of small scale mining; these are land dredging and river dredging. In the former, miners use generators...
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...IWT Task 1 (0813) This paper will analyze, critique, and help us to understand the music of the Harlem Renaissance and the Pop Art periods. The social conditions that influenced the art and the characteristics of the artists’ style were in many ways similar; however, with advancing technology, they had differing struggles to overcome. The Harlem Renaissance was sparked by the Great Migration from 1919 – 1926 in which African Americans began moving to northern cities to find employment and a better way of life. The musicians of this era were very influential in renewing the culture and history of the United States. Jazz, race, and class divided Harlem and New York cities. Some historians have said the best way to understand the Harlem Renaissance is by understanding the music (http://historyoftheharlemrenaissance.weebly.com/index.html; www.1920s-fashion-and-music.com/Harlem-Renaissance-1920s.html). With the roots of jazz coming from slave songs, it is truly an African-American invention. This newly formed music utilized the dissonant “blue” note. This modification to the to the standard major scale allowed the musician to play the note flat; usually the third, fifth, or seventh note of the scale. Music critic Sidney Finkelstein stated, “It expresses the hope and struggle for freedom, the vitality which enables a people to wrest joy out of misery and to assert the triumph of human beings over the obstacles that would grind them down.” ("MindEdge," 2014) Jazz was the sound...
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...SERVICE QUALITY AND CUSTOMER SATISFACTION: ANTECEDENTS OF CUSTOMER’S RE-PATRONAGE INTENTIONS YAP SHEAU FENa KEW MEI LIAN KDU College ABSTRACT This study was designed to examine the relationship between service quality, customer satisfaction and customer’s re-patronage intentions in the context of the restaurant industry. The respondents were 377 restaurant patrons who completed the self-administered questionnaire. Pearson Correlation analysis indicated that service quality and customer satisfaction had a direct positive effect on customer’s re-patronage intentions. Multiple Linear Regression highlighted customer satisfaction as a stronger predictor of re-patronage intentions compared to service quality. Possible interpretations, limitations, and implications for marketing professionals are discussed. Key words: Service Quality, Customer Satisfaction, Re-patronage Intentions, Restaurant INTRODUCTION In today’s fast-paced and increasingly competitive market, the bottom line of a firm’s marketing strategies and tactics is to make profits and contribute to the growth of the company. Customer satisfaction, quality and retention are global issues that affect all organizations, be it large or small, profit or non-profit, global or local. Many companies are interested in studying, evaluating and implementing marketing strategies that aim at improving customer retention and maximizing share of customers in view of the beneficial effects on the financial performance for the firm...
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...ABSTRACT Nigeria is an oil rich country, as a matter of fact the sixth largest oil producer world over, the 26th largest economy in the world and Africa’s largest economy. Paradoxically, this same resource-rich nation ranks among the five “extremely poor” nations of the world, ranking 153rd with a Human Capital Development Index of 0.471 according to UNDP in 2013. Of course this does not portend economic development. What is however, not surprising is Transparency Internationals’ Corruption Perception Index which ranks Nigeria as one of the most corrupt countries in the world, coming 144th out of 177 surveyed countries. This paper therefore seeks to examine the accountability of public officers in Nigeria and their effects and bearing on the economic development of the nation. It also looks at the factors militating against public sector accountability and the ways of achieving accountability in the public sector. The study uses historical data and a descriptive approach of study; it was found that Public sector accountability is essential to economic development in Nigeria. And the nation seems to exist at two extremes, abundant resources at one extreme, and poverty at the other extreme due to lack of accountability in public sector. Amongst others, it is recommended that the legislature should champion the accountability process, the Nigerian society should be re-orientated on value process, and whistle blowers should be protected to achieve accountability and economic development...
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...The Colonial Legacy in African Management: West Africa (1950s to 1970s) and South Africa (1990-2000s) Stephanie Decker sdecker@hbs.edu Abstract The colonial legacy in Africa has determined the development of management on the continent, as the comparison between the historical case of Africanisation in Ghana and Nigeria in the 1950s, 1960s and 1970s with South Africa in the 1990s and 2000s highlights. Despite the fact that Ghana and Nigeria were not settler colonies, when white managers were replaced with blacks (who previously only occupied subordinate positions in the colonial or Apartheid systems), most companies in Africa faced similar problems. In the quest for legitimacy in the eyes of local elites and the international community companies were tempted to resort to ineffectual window-dressing, or failed to develop the talent of black staff who face disapproval not only from white but also from less successful black colleagues. In case of successful promotion of black managers, skilled white personnel was often driven away by the lack of opportunities, while capable black staff was frequently poached with better offers by competitors. The creation of a black elite with significantly higher income than the majority population was also frequently divisive and undermined corporate social responsibility claims. Keywords: Black Economic Empowerment, Affirmative Action, Africanisation, South Africa, Ghana, Nigeria Black Economic Empowerment (BEE) and Employment Equity in South...
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...relationships with adults and peers. They also learn how to adjust to new situations and to resolve conflicts .When parents have warm, trusting, and reliable relationships with peers, family, community members, and service providers, they are more likely to have positive relationships with their children. To work toward the Parent, Family, Community and Environment: Positive Parent-Child Relationships Outcome, providers and programs can: provide emotional and concrete support to parents,1.respect diverse parenting styles, 2.value cultural differences and home languages, 3.reinforce the importance of fathers and other co-parents, 4.help parents connect with other parents and community members and resources, and model warm, responsive relationships by engaging in these relationships with parents and other family members The objective of this chapter is to present the child interaction theory as a useful framework for assessing and promoting positive parental competency in children. This is too discussed: 1) Positive Parent-Child Relationships Boost Child Development and School Readiness, and 2) Building Positive Parent-Child Relationships from the Beginning. Dr. Barnard’s PCI Model is the relationship between...
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...Limitations CHAPTER TWO LITERATURE REVIEW 2.1 Historical Background 2.2 Conceptual Frame work 2.3 theoretical Frame work 2.4 Review of Current Literature CHAPTER THREE METHODOLOGY 3.1 Design of the Study 3.2 Data Collection 3.3 Method of Data Analysis CHAPTER FOUR DATA PRESENTATION, ANALYSIS AND INTERPRETATION 5.1 Summary 5.2 Conclusion 5.3 Recommendations 5.4 Suggestions for Further Studies Bibliography Appendix CERTIFICATION This is to certify that this research work was carried out by Bennett, B. Bennett of the Department of Accountancy Nnamdi Azikiwe University, Awka. _______________________ Prof. B.C. Osisioma Date. APROVAL This paper titled “Exploring the Challenges of Strategic Management Accounting in Post Global Economic Crisis Era: Implications for the Nigerian Professional”, has been Accepted as meeting required standard. In past fulfillment for the award of Ph.D. in Accounting of NnamdiAzikiwe University, Awka; and for its Contribution to Knowledge and literary appreciation. _____________________ ________________________ Prof. B.C. Osisioma...
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...Prof. M.C. Okafor 1 Doctoral Student of Accounting, Micheal Okpara University of Agriculture, Umudike, Umuahia, Abia State, Nigeria. 2 Department of Accounting, Micheal Okpara University of Agriculture, Umudike, Umuahia, Abia State, Nigeria. ABSTRACT: Nigeria is the sixth largest producer of oil and gas in the world, but the average Nigerian on the street is poor and there is poor infrastructure like power supply, roads, hospitals etc. This study examines the efficiency and accountability of public sector revenue and expenditure in Nigeria (1970-2014). Data on total federal government revenue and expenditure, state governments’ revenue and expenditure were collected from Statistical bulletin from the Central Bank of Nigeria from 1970-2014. The results were analysed using relevant statistical tools. The findings reveals that the level of accountability is very poor in Nigeria because the attributes of accessibility, comprehensiveness, relevance, quality, reliability and timely disclosure of financial information, social and political information about government activities are completely non available or partially available for the citizens to assess the performance of public officers mostly the political office holders. Conclusively and evidently the study has revealed that there is significant relationship between efficiency of public sector expenditure, recurrent expenditure and capital expenditure in Nigeria from 1970-2014. On the basis of these, the paper recommends among...
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...copyrighted material. Downloading this document for the purpose of redistribution is prohibited. HOW MORAL REVOLUTIONS HAPPEN Kwame Anthony Appiah W. W. N O R T O N & C O M P A N Y New York London Copyright © 2010 by Kwame Anthony Appiah All rights reserved Printed in the United States of America First Edition For information about permission to reproduce selections from this book, write to Permissions, W. W. Norton & Company, Inc., 500 Fifth Avenue, New York, N Y i o n o For information about special discounts for bulk purchases, please contact W. W. Norton Special Sales at specialsales@wwnorton.com or 800-233-4830 Manufacturing by Courier Westford Book design by Helene Berinsky Production manager: Devon Zahn Library of Congress Cataloging-in-Publication Data Appiah, Anthony. The honor code : how moral revolutions happen / Kwame Anthony Appiah. — ist ed. p. cm. Includes bibliographical references and index. ISBN 978-0-393-07162-7 (hardcover) i. Social change —History 2. Social change—Moral and ethical aspects. 3. Honor—Social aspects—History. 4. Social ethics. I. Title. HM836.A67 2010 303.48'409—dc22 2010019086 W. W. Norton & Company, Inc. 500 Fifth Avenue, New York, N.Y. 10110 www.wwnorton.com W. W. Norton & Company Ltd. Castle House, 75/76 Wells Street, London W 1 T 3 Q T 1 2 3 4 5 6 7 8 9 0 pliijiilijff E MM ÉP l j i l i ^ '^ lk l ^ Éj l í ^ i^ H I iliI p ig ftMw ' aMo i i e ^ P j l THE DUEL DIES ...
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...Cultural Influences on Personality and Bicultural Identity by Veronica Benet-Martínez Name Institution Date Abstract There has been increasing numbers of bicultural individuals in many nations, among them the United States showing that bicultural identity is extremely an important aspect for research. This paper recognizes and summarizes the literature on bicultural identity of different individuals. Second, the paper analyses how the Cultural influences on personality and bicultural identity theory addresses real-world problems and the solutions it suggests for such problems. The essential characteristics of the theory as well as the continued relevance are also evaluated for the purpose of analyzing the validity of the theory as well as its accuracy. Bicultural identity integration is determined by such factors like personality, social environment, political, economic and historical context. The current status of an individual’s cultural group may influence the range of that individual’s bicultural identity integration. Keywords: Bicultural identity, biculturalism, culture, personality, psychology. Cultural Influences on Personality and Bicultural Identity by Veronica Benet-Martínez Personality psychology is generally a branch of psychology which is involved with the student of personality and how it varies among different individuals. Personality is a set of characteristics that a person possesses and that have the ability to uniquely influence the person’senvironment...
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...SIXTY DAYS AFTER CORPORATE LEADERSHIP MODULE-THE ROLE OF RELIGIOUS LEADERSHIP IN CONFLICT PREVENTION AND RESOLUTION INTRODUCTION One day, a gentleman came to my office and in the course of our conversation he sought to convince me to become an Adventist. When I asked if he would like to become a Catholic instead, he immediately responded in the negative without assigning any serious doctrinal reasons. What was even more interesting was that he attended Catholic schools from the basic to the high school level. Next, to elicit his sociological reactions, I asked him to read a book by Bertrand Russell, a British philosopher. The book is titled WHY I AM NOT A CHRISTIAN. Without bothering to read even the first page of the book, he dismissively responded, “I don’t read such books; they are satanic.” I recognized immediately that he was in a state of dissonance, a state of conflict for he was sweating profusely in spite of the chilling temperature in my air-conditioned office: his psychological posture was that as an academic and a budding sociologist, he was supposed to read as widely as possible but reading books that would challenged the basis of his faith was asking for too much. So, the questions are: Why is religion such an emotive and volatile phenomenon? Why do people kill in the name of religion which often carries the message of peace, love and reconciliation? Why do people engage in apparently irrational behaviours in the name of religion? The answer is simple:...
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...The Potentialities and Sustainability of Export Processing Zones in a Competitve Environment in an Integrated Economy:Evidence from Tanzania By Joseph S.Kiria Introduction and Background Proposed research is literally about potentiality of Export Processing Zones (EPZs) in achieving strategic objectives envisaged in the national vision development objectives in Tanzania. Study explores the potentiality and sustainability of EPZ as a development strategy in the context of linkage with Foreign Direct Investment (FDI) and its benefits in a competitive environment. An understanding of this subject is important for at least four reasons.Firstly, government spends part of its limited budget through fiscal incentives to subsidize EPZs. This is a revenue loss to the governemnt, and such budgetary impact have implications on other government development programmes. Secondly, though EPZs strategy may look impressive, it may be constrained by the level of competiton created by liberalization, therefore, identifying challenges and limitations facing the regime in the competitive environment encouraged by free trade regime is important to enhance its sustainability.Thirdly, there is evidence elsewhere that it is mainly cheap labour and excellent infrastructure but not fiscal incenntives that attract export-oriented FDI.A proof will provide a lesson and new experince in the context of this study.Lastly, Tanzania experience on EPZ has not been explored enough partly due to the newness...
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...Citi Bank India Credit Cards: Strategy for Profitable Growth By shailanchal | Studymode.com Journal of Services Research Volume 11 Number 2 October 2011 - March 2012 IMPACT OF RESOURCES, CAPABILITIES AND TECHNOLOGY ON MARKET ORIENTATION OF INDIAN B2B FIRMS The Journal of IIMT Dr. Atanu Adhikari Indian Institute of Management Kozhikode Kerala, India Prof. Manpreet Singh Gill faculty of marketing with L.G.C Ludhiana, India Journal of Services Research, Volume 11, Number 2 (October 2011 - March 2012) ©2011 by Institute for International Management and Technology. All Rights Reserved. Market orientation in B2B industry, both in developed as well as developing countries, acts as the implementation part of marketing. In very limited number of earlier studies conducted in emerging economies, market orientation has been considered as a part of firm capabilities, or as a part of firm resources or how it leads to different types of learning or innovations in organizations. None of the studies so far have tried to find out how firm's resources, capabilities and technology would adversely affect market orientation. In the present study we have treated market orientation differently from firm's resources and capabilities and have tried to find out extent to which the firm's resources, capabilities and technology would contribute to firm's market orientation. From data of 215 Indian B2B companies operating in capability, resource and technology intensive industries...
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