...Case 3 Frank Thien Australia and New Zealand 1. Australia and New Zealand have different cultures than the others in Asia and it’s shown in GLOBE’s Humane-Orientation. New Zealand falls in the “Medium Humane-Oriented” category but other Asian countries are listed in the “most Human-Oriented” category. Looking at Hofstede and Masculinity in countries it shows Japan as high masculinity and New Zealand is low. In Asian countries they usually are more relationship oriented where Australia is the complete opposite. Another example is Australia is high in individualism and China and Japan are the opposite, they are collectivistic. 2. The Indonesian archipelago is unique in terms of extent and diversity. It has volcanic soils, yet other parts of the country contain resources like oil, natural gasses and coal. Indonesian countries are diverse in their weather also, some parts have heavy rains and monsoons while other parts have droughts that lead to famines. There’s a large imbalance of population distribution, 60% of Indonesians live on the main island called Java. 3. A characteristic of the Indonesian workplace profile is that Indonesian managers place value on harmony, understanding and mutual respect. Indonesian workers expect their supervisors to look after their interests like parents would and to be very accepting of this role. Bad news may be kept secret from the boss in the work place due to trying to save face and employees may simply ignore situations that they may find...
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...1. Using this case and the cultural dimensions explored in this chapter, discuss some of the ways in which citizens of Australia and New Zealand are members of cultures very different from any other in Asia. - Australia and New Zealand cultures are drastically different from the culture of those who live in most Asian countries. No matter where you live, religion plays a large role in everyday life. Australia and New Zealand’s most practiced form of religion is Catholicism while the most practiced religion in Asia is Hinduism. The two different religions definitely play a role in how the countries cultures are and how they operate in business. The different religions can have an effect on work breaks, holidays, or ‘blessing’ of office locations. All of these things can have an effect on profit for your company. Another cultural difference is that Asia signifies the importance of developing long-term relationships to make a profit which is different from Australia and New Zealand. This does not mean that Australia and New Zealand do not aim for long-lasting relationships to help in their business practices; they just do not put as much stress on that as other Asian cultures. Strong relationships are vital to the cultural success of other Asian civilizations. The keys to Australian businesses being successful in Asia are perseverance, patience and building relationships. For successful engagement in business in the region, don’t just focus on understanding the culture of ‘the...
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...Cierra Miller 9-16-2014 MGT-446 Australia and New Zealand: Doing Business with Indonesia 1. Using this case and the cultural dimensions explored in this chapter, discuss some of the ways in which citizens of Australia and New Zealand are members of cultures very different from any other in Asia. There are many differences between New Zealand and Australia, and Asia. Even though New Zealand and Australia are neighbors to Asia they hold very different cultural values. For example, in the Indonesian culture, it’s important to build and maintain long-term relationships to be successful and to produce a profit. In contrast, New Zealand and Australia rely on shared expectation such as how first contacts are made, how deals are closed, and how time should be managed. Another major difference is how business situations are handled. For example, mid-level Indonesian managers may attempt to resolve an issue on their own instead of being the “bearer of bad news” to the boss because they feel that bringing bad news implicates the bearer. In contrast, a Western boss would want their employees to tell them any bad news that they should be informed of because issues that are left unresolved could lead to inefficiency and lose of profits. 2. In what respects is the Indonesian archipelago unique in Asia? Indonesia’s archipelago is unique to Asia in terms of extent and diversity. It has 17,000 islands which span around 3,200 miles eastward from Sabang in northern Sumatra to Merauke in...
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...Australia and New Zealand: Doing business with Indonesia Questions 1. Using this case and the cultural dimensions explored in this chapter, discuss some of the ways in which citizens of Australia and New Zealand are members of cultures very different from any other in Asia. Although Australia and New Zealand are very close and geographically a part of Asia they have many differences that separate them from most of Asia. For example in Indonesia it is a higher priority to develop a long-term relationship to produce a profit than it is in Australia or New Zealand. How first contacts are made, how deals are closed, and how time is managed are just a few of the differences between Australia, New Zealand, and the majority of Asia. By analyzing Hofstede’s four value dimensions of power distance, uncertainty avoidance, individualism, and masculinity we can understand just how different these two countries are from Asia. 2. In what respects is the Indonesian archipelago unique in Asia? Indonesia is unique in several ways. One example is that Indonesia is continues to open up its markets to world enterprise while the majority of Asia is pulling back. There is a great imbalance of social power in Indonesia and it is the world’s fourth most populous country. Indonesia has very strong nationalistic ties and feelings throughout the country. 3. What characteristics of Indonesian workplaces are referred to in this profile? Some characteristics include sensitivity to the employee...
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...Australia's Neighbours New Zealand Australia and New Zealand flag share some seniority because Australia and New Zealand are countries that were previously under the British rule and therefore, it is no wonder their two national flags are quite similar in many ways. However, if one looks more closely, certain subtle difference between Australia flag and New Zealand flag can be noted. While the Australian flag features the Commonwealth Star, the New Zealand flag does not have it. This is because the Commonwealth star is a symbol of Australia. The Australian’s flag’s Southern Cross has four seven pointed stars and one with five; the New Zealand flag has only four five pointed stars. The Australian flag has the Southern Cross in white; the New...
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... Learning Objectives L01 Describe the various postpurchase processes engaged in by consumers L02 Define and discuss postpurchase dissonance L03 Discuss the issues surrounding product use and nonuse and their importance to marketers L04 Summarize disposition options and their relevance to marketers and public policy L05 Explain the determinants and outcomes of satisfaction and dissatisfaction L06 Describe the relationship between satisfaction, repeat purchase, and customer commitment 18-3 Consumer Behavior In The News… Can emotional attachment sell brands? What are the top 5 brands in terms of consumer emotional attachment? What is the relationship with emotional attachment, loyalty, and repeat purchase? Source: J. Pollack, “Tech Tops in Creating Emotional Connection,” Advertising Age, October 17, 2011, p. 38. 18-4 Consumer Behavior In The News… Can emotional attachment sell brands? What are the top 5 brands in terms of consumer emotional attachment? iPod iPhone GoogleSearch Disney Parks Google Emotional attachment is important because it increases loyalty and purchase frequency. Source: J. Pollack, “Tech Tops in Creating Emotional Connection,” Advertising Age, October 17, 2011, p. 38. 18-5 Postpurchase Consumer Behavior 18-6 Postpurchase Dissonance Postpurchase Dissonance occurs when a consumer has doubts or anxiety regarding the wisdom...
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...RESUME Name: Bhavana.S Mobile No: 9916826652 Email ID: bhavanasrinivas12@gmail.com Career Objective: Looking for a position in the HR department and seeking assignments and training with an organization of high repute and also to add some value for the profitability of the organization. Academic Qualification Qualification | Institution | Board/ Institution | Year of passing | Percentage % | BBM (HR) | Christ | University | 2016 | 3.3 GPA | PUC | Christ | State Board | 2013 | 80% | SSLC | Christ | State Board | 2011 | 85% | Personality Traits- - Strong motivational and leadership skills. - Exceptional presentation and interpersonal skills. - Unmatchable communication skills in written and verbal both. - Ability to work in team as well as individual. Technical Skills -Proficient in basic use of MS office Achievements -Awarded 3rd position at The Intra-Collegiate Cultural Fest “Xite - Christites’ Innovative Talent Expo” and also in Artemis fest held at Jyoti Nivas College. - Actively participated in all the cultural fest held at school level as well as college level and won many awards in art and dance events. -Awarded 1st position in science talent exhibition in the year 2010. Extra Curricular Activities- -Worked at Internet Treasures Technology Private Limited as a Content Research Intern for a period of 1 month -Worked in NGO’s such as Lovedale foundation for 25 hours and also in Little sisters orphanage. -Participated in resource mobilization...
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...origin in Bank of Australasia, which was founded in 1835. It is the third largest bank in Australia, and the largest in New Zealand and Asia Pacific region. Currently, ANZ has its’ operations in 33 countries worldwide including the US and UK. With a network of around 800 branches it has a customer base of approximately six million. It is serving commercial, small businesses, retail and institutional customers with its’ broad range of financial and banking products and services. Major businesses activities of ANZ include: * Financing (cash flows, finance solution, loans etc) * Transaction Services * Investment (Managed funds, investment products and accounts) * Risk Management * International services and Foreign Exchange * Insurance and Superannuation Business Strategies: With the aim to build the most connected and respectable bank across the region, ANZ has a focused strategy in execution which helps it attaining its growth targets. With a focused strategy, customer’s needs are specified and can be met in a variety of markets with several different means. Its’ business strategy revolves around three essential elements including strong domestic markets, capitalisation of operations and technology through enterprise wide approach and profitable growth of Asian market. Since, there is an immense trade and capital flows with Asia, the future of Australia and New Zealand is linked to this region. ANZ is significantly focused on organic growth opportunities...
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...CASE STUDY IIa Australia and New Zealand: Doing Business with Indonesia There are thousands of Australians, both individually and as members of organizations, who share trade and education with Indonesia as do New Zealanders. Yet, though geographically part of Asia, citizens of Australia and New Zealand are members of cultures very different from any other in Asia. As increasingly they seek to trade in Asia, so also do they need to learn to manage such differences; and doing business in Indonesia is a good example. Travelling time by air from Perth, Western Australia, to Indonesia is slightly less than four hours, yet the cultural distance is immeasurable. In January 2007, the Jakarta Post reported GDP growth had risen to over 5%. Consumer consumption drives the economy but exports are thriving, and therein lay opportunities for Australia and New Zealand. Indonesia is a country of more than 17,000 islands and the world’s largest Muslim nation. In her lecture, Dr. Joan Hardjonoof of Monash University discussed the historical and geographic contexts of modern Indonesia. She spoke of the many clusters of islands worldwide that have come together as nation states—for example, the Philippines and some island groups in the Pacific—but described the Indonesian archipelago as in a class of its own. It is unique in terms of extent and diversity. For example, Java and Bali have fertile volcanic soils, while elsewhere the land is rich in mineral resources such as oil, natural gas, and coal...
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...of family friendly policies within the workplace, issues such as an ageing population and skills shortages need to be addressed by specific policies. The growth and demand placed on employees to increase their working hours, means that there is an increased conflict with their family, work and life choices, this has resulted in the work/life balance being dramatically one-sided. The need to implement family friendly policies into the work environment has significant implications for the strategic human resource management teams. There are many internal and external factors which affect the organisations strategy when making decisions in relation to its policies. ANZ, Telstra and Westpac are just three of the major organisations within Australia who have implemented family friendly work policies. These policies have significant implications for recruitment practices within Australian organisations. Due to changing global and national economic trends organisations must respond to the pressure placed on them by using different policies to combat the changing external environment. Some of the external pressures experienced by organisations in the modern environment include; skills shortages which have occurred due to a growth of knowledge intensive industries...
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...CURRICULUM/RESUME CREZWELL ANTHONY LEE 14 Sweet Gum Place, Sandhurst 3977 Mob: 0435093244 E: crezwell_lee@yahoo.com ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- DEMONSTRATED ABILITIES: Communication skills: *Excellent liaison skills with clients *Ability to communicate with people of all ages & cultures * Friendly, courteous and professional *Excellent telephone manners *Excellent public relations skill Administration Skills: *Good Supervisory skills *Good Computer skills *Maintain program registers, data card and files * Excellent customer service Technical Qualifications: *Familiar with all financial and accounting terms * Specialised in Marketing and Sales. Personal Qualities: *Ability to work well as a team or autonomously *Good leadership abilities *Punctual and good attendance *Hardworking, honest and persevering ------------------------------------------------- QUALIFICATION & PROFESSIONAL DEVELOPMENT: *Passed Secondary School certificate 2005 – 89% *Bachelors in Business management – Specialised in Marketing and sales – 2008 - 65% *Master’s in Business Administration – Deakin University *FATCA and other regulations trained specialist Certificate Courses: Food Safety Handling -2015 Responsible Gambling Services - 2015 ...
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...quantitative objectives. ANZ’s vision reflects elements of Westpac’s and NAB’s visions by emphasising the importance of customers as well as its international business interests. Furthermore, NAB and ANZ’s company values emphasise the importance of ethical behaviour in all areas of the business; however, Westpac does not touch on this notion. Also, ANZ and Westpac both highlight the underlying concept of a collaborative approach to work, i.e. working as one team. In addition to this, all three company values communicate the importance of treating customers with respect. However, only NAB and Westpac offer an insight into the competitiveness and ambition that drives them to meet objectives. NAB refers to this as a “will to win” (National Australia Bank 2012) and similarly Westpac refers to it as a sense of “achievement” (Westpac Banking Corporation...
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...methodology The definition of online shopping we use is online purchasing of physical merchandise such as clothes, books, and electronic items. This covers the same merchandise categories as used in the retail sales statistics published by the Australian Bureau of Statistics and Statistics New Zealand, and therefore online sales can be directly compared with total retail sales. The study excludes online purchasing of services such as travel & accommodation, event ticketing, financial services products and media downloads, as these categories are not included in the retail sales statistics. Purchases of items from online auction sites (such as eBay) are also excluded, but purchases of fixedprice items from sites such as eBay are included in the analysis. Online shopping is defined as occasions where a transaction is made online (generally with the payment being made at the time of the transaction) and excludes online browsing or research with the transaction subsequently being made in a physical store or via the telephone or another channel. All business-to-business (B2B) online purchasing is also excluded. The report is based on a comprehensive survey of 1,200 consumers (1,000 in Australia and 200 in New Zealand) between the ages of 15 and 65 who have shopped online in the past 12 months, with online shoppers being asked to record their online shopping behaviour in terms of total online shopping expenditure, both overall and by merchandise category, the reasons that they shop online and...
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...………………………………………………………………………10 Findings Introduction Australian market. (Portfolio 1) Portfolio 1 gathered 9 shares from different industries. After comparing the covariance of each share, 2 of them knocked out from the list. It comes to the end that the type of business engaged in this portfolio are transport (Asciano Limited), material (Amcor Limited), resources (Fortescue Metals Group Ltd) , financial (Commonwealth Bank of Australia) , energy (AGL Energy Limited) , insurance ( Insurance Australia Group limited), Agricultural Chemicals (Incitec Pivot Limited). Asciano Limited is company founded in 1996, it started with rail industry then the company has been through several amalgamate and restructure process. This company was listed on the ASX in 2007. Amcor Limited’s history dates back to 1860s but officially established in 1986. It is one of the world's top global packaging companies. Fortescue Metals Group Ltd was founded in 2003. The company has been doing well in iron ore production and sea-borne trading in the last decade. Commonwealth Bank of Australia provides ranges of financial...
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...Corporation, in Mangatawhiri of New Zealand. It aims to provide the best milk in the world through its premium quality milks, butters and creams (Lewis Road Creamery, 2012). The boutique creamery consists of five staff members and competes against big New Zealand dairy companies such as Fonterra, Primo, Anchor and Meadow. Furthermore, the creamery has expanded in selected stores in the eastern parts of Australia (Countdown New Zealand, 2015). Despite its small count of workers, the company has been able to meet huge demands for 40,000 litres of the infamous Lewis Road Chocolate Milk per week whilst still producing its usual milk, butter and cream products (Astley, 2014). The creamery’s chocolate milk product is a combination of its own Lewis Road whole milk and Whittaker’s 5 - Roll milk chocolate in order to offer local customers a special chocolate milk beverage. Lewis Road Creamery’s collaboration with New Zealand’s chocolate company, Whittaker’s, set a new benchmark in the flavoured milk market by offering a product that achieves quality and taste from local resources (J.H. Whittaker & Sons, LTD, 2011). Below is a SWOT analysis that projects the company’s situation in the marketplace. The 7 months that the Lewis Road Chocolate Milk has been on offer, has shown some strengths in its rapid growth. This suggests that for years to come, there will continue to be large demand and opportunity for expansion. Since, Lewis Road Creamery is still very new to the flavoured milk market...
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