...Conflict Style Assessment and Analysis Paper Sue Parks SOC 350 – Conflict Resolution Siena Heights University October 22, 2015 INTRODUCTION A conflict has arisen so what do we do to manage the conflict? Does it matter how we manage the conflict? My answer to the second question is that it absolutely does matter how we manage the conflict. We encounter conflicts in every facet of our lives; at work, school, home, and even while we are out shopping. Analyzing our conflict style better equips us for when we encounter conflicts, and ultimately develop better relationships. We will be delving into my assessment results, looking into my strengths and weaknesses then figure out what will help me be able to effectively manage conflicts. After the Conflict Style Analysis assignment that I had taken, I then was able to compare my results with the results from the two evaluators that know me. My own results showed that I exhibit avoiding conflict both at home and at work. It also showed that I also exhibited compromising and integrating conflict styles at work not just avoidance. I cannot say that I was surprised that my dominating style was avoidance, taking the assessment only confirmed what I knew. When comparing my results with my two evaluators I was a tad relieved by the consistency but a tad surprised as well with a slight variance from one of the evaluators. BACKGROUND/RESEARCH This assessment was completed by using Application 5.1 Assessing your Conflict...
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... 2.3 Compromising 5 2.4 Avoiding 5 2.5 Accommodating 6 3.0 Example of Thomas-Kilmann Model Modes 3.1 Competing Component 7 3.2 Collaborating Component 7 3.3 Compromising Component 8 3.4 Avoiding Component 8 3.5 Accommodating Component 9 4.0 Conclusion 10 5.0 APA References 11~12 1.0 Introduction The purpose of this report was to critically analysis the Thomas – Kilmann Conflict Modes Model. In this report, student needed to discuss of the principles underlying the framework and relate the framework with appropriate example. Those framework included Avoiding, Competing, Compromising, Collaborating, and Accommodating which is important for this report. Besides that, the research for...
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...the job. When they arrived up north, Parker let his team members know that they must complete a total of a little over seven ‘lengths’ per day in order to complete the entire project in a targeted seven days. Parker provided rewards to all workers if they were to accomplish the task in such a short period of time. When they began staking land, it had been noted that both Greg Boyce and Brian Millar were unable to stake the required seven lengths each day. Parker was not impressed with either of their work efforts but only proceeded to torment Miller. Parker’s constant yelling caused Miller to subconsciously exert less effort towards his work. Parker failed to effectively use his legitimate power correctly, instead it appeared that he was resorting to the use of cohesive power. Although Parker expected seven lengths of each team member, he should have consulted the other members and created solidified team norms to ensure this expectation could be a reality. When dealing with this conflict, Parker had a very forceful approach to dealing with his and Miller’s conflict. Both Parker, Miller needed to be aware of the other possibilities to deal with conflict; with the implementation of such courses and training programs that specify in conflict resolution, this issue could be avoided for future workers. The improper use of power and the ineffective use of conflict handling styles lead to this team’s lack of cohesion and bitter feelings when parting with the project. Analysis The power...
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...Sources, Methodologies and Styles of Conflict Management Mohammad Atashak Member of Young Researchers Club matashak@yahoo.com 09123123141 Parisa Mahzadeh Master degree in educational administration p_mahzadeh@yahoo.com 09122397950 Abstract: Conflict management is an ongoing procedure. It entails continual communication and supervision. In this article, has been reviewed the evolution of conflict management and have been studied sources of conflict, styles of conflict management, conflict management methodologies and major features of the conflict management module and in the end has been presented conflict reduction strategies. Key worlds: conflict management, sources of conflict, styles of conflict management, conflict management methodologies Introduction: The term conflict refers to perceived incompatibilities resulting typically from some form of interference or opposition. Conflict management, then, is the employment of strategies to correct these perceived differences in a positive manner. For many decades, managers had been taught to view conflict as a negative force. However, conflict may actually be either functional or dysfunctional. Whereas dysfunctional conflict is destructive and leads to decreased productivity, functional conflict may actually encourage greater work effort and help task performance. Borisoff and Victor point out, "We have come to recognize and to acknowledge the benefits dealing with conflict affords. Because of our differences, we communicate...
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...cultural dimension, Pruitt’s negotiation styles model, and Rahim’s conflict management model, this research examines how national culture influence the way people choose negotiation and conflict resolution handling styles through an empirical study of 87 individuals in the U.S. The respondents were divided in two groups: American, and Ethiopians. The results show that the individualism-collectivism cultural dimension did differentiate the members of the American culture from the members of the Ethiopian culture. Among the negotiation and conflict management styles object of this study, the dominating style was found to be preferred by those with high concern for self, whereas the cooperating and the integrating styles were found to be preferred by those with high concern for others. Introduction In order to remain competitive in their respective markets companies around the world are expanding their horizons beyond their original country, and they are increasingly seeking international partnerships and business ventures in different cultural environments. The ability to negotiate across national borders and within the organization has become increasingly important in the past decade, but despite the continuous growth of business globalization negotiation and conflict resolution styles are often misunderstood. According to much of the literature available scholars have conducted substantial research on the subjects of negotiation and conflict resolution over the past years, including...
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...5 Analyzing Conflict 5 Working Through Conflict 6 The Communication Process 7 Positive Language and Negotiation 7 Conclusion 10 References 11 Appendix A 12 Appendix B 20 Reflection Paper Conflict Management is defined as “the practice of recognizing and dealing with disputes in a rational, balanced and effective way. Conflict management implemented within a business environment usually involves effective communication, problem resolving abilities and good negotiating skills to restore the focus to the company's overall goals (BusinessDictionary.com, 2015).” Conflict is inevitable in a workplace setting. Individuals will always have different points of view and misunderstanding of these views cause disagreements. Conflict is a natural, necessary, and should not always be considered negative. Critical Thought and Perception Critical thought, perception, and emotional intelligence are important elements when considering conflict and the management of such. By examining the conflicts and the different behaviors involved, a manager can determine the type of conflict style each party is exhibiting. The analysis of the conflict style can help an individual find a resolution for each party that is acceptable to both parties. An individual’s perceptions are based on a variety of factors, including cultural, previous experiences, gender, and knowledge. Problem Solving There should be a problem-solving technique to help resolve conflicts. The first thing...
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...be proactive in maintaining the success of the organization; their financial situation, geographical placement of the organization, technology utilized, and personnel acquired. Although all components of an organization are equally important, it is the personnel component which needs continual observation by management. Individuals within most organizations are likely to work within a group of individuals. Moreover, individuals within the group have different personalities and sometimes have difficulty resolving conflicts with other individuals within the group. Many organizations have realized the need to educate their personnel on conflict resolution and have invested financially in consultants to teach management team-building exercises for conflict resolution. Therefore, management can educate their personnel on team-building exercises for conflict resolution. The following pages are a team-building exercise to health care personnel in regards to conflict resolution. Health care personnel such as physicians and nurses are very knowledgeable in the medical field, due to their extensive education. However, this author has observed that some physicians feel they are superior to nurses, due to their higher education. Furthermore, this author also observed nurses feel physicians do not understand the full need of the patients, due to the limited time the physician...
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...“STUDYING THE ROLE OF AGE IN THE RELATIONSHIP OF EMOTIONAL INTELLIGENCE AND CONFLICT RESOLUTION STYLES IN THE IT PROFESSION” A PROJECT REPORT SUBMITTED BY SHRUTI SIAG FOR THE PARTIAL FULFILMENT OF THE REQUIREMENT OF THE AWARD OF THE DEGREE OF M.A. IN PSYCHOLOGY AT FERGUSSON COLLEGE PUNE - 411004 (2010-11) Declaration I, Ms Shruti Siag a student of M.A. from the Department of Psychology, Fergusson College, Pune University, declare that the following report of a project titled “STUDYING THE ROLE OF AGE IN THE RELATIONSHIP OF EMOTIONAL INTELLIGENCE AND CONFLICT RESOLUTION STYLES IN THE IT PROFESSION” is an independent work done by me and submitted as the partial fulfilment of the requirement for the award of the degree of M.A. in Psychology under the University of Pune. Signature: Name: Shruti Siag D.E. Society’s Fergusson College, Pune Certificate This is to certify that Shruti Siag has successfully completed the project named “Studying the role of Age in the relationship of Emotional Intelligence and Conflict Resolution Styles in the IT profession” Towards the partial completion of M. A. (Psychology) Course of the University of Pune, in the academic year 2009-2010. Dr. Shobhana AbhayankarHead of the DepartmentDept. of PsychologyFergusson CollegePune-411004 | Prof. Anand. S. GodseProject In-chargeDept. of PsychologyFergusson CollegePune-411004 | ACKNOWLEDGEMENTS This...
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...different types of conflict in the work place. Analysis of the conflict was done with the aid of Blake and Mouton’s model of conflict management. The paper reflects on a real life observation using brightlands care home. Conflicts observed in the home were analysed and discussed. Manager positions in handling the conflict were also analysed using Blake and Mouton’s conflict management style model. Five conflict management style (competitor, collaborator, compromiser, accommodator and avoider) were used to analysed the conflict were based on the research of Blake and Mouton (1964). Using the conflict scenario, the paper critically discussed various approach towards conflict resolution within and between groups. 1.0 INTRODUCTION Conflict is a normal and natural aspect of life and the working environment hardly do without one form of conflict or the other. Conflict in the workplace is a well known daily phenomenon and it is on the increase. It is worth saying that a conflict free company never existed and will never exist. Tension, cultural differences, aggressions, antagonisms, negative attitude and frustration will usually exists especially wherever men are forced to live and work together. . Burton (1972) said in his book that Conflict, like sex is an essential creative element in human relationships. It is the means to change, the means by which our social values of welfare, security, justice and opportunities for personal development can be achieved. Conflict is a never ending...
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...ADDRESS: lukheleb@moseskotane.com ALTERNATIVE E-MAIL: lukheleb@moseskotane.com POSTAL ADDRESS: CONTACTS: (Home): I hereby confirm that the assignment submitted herein is my own original work. ------------------------------------------------- Signature of Student……………………………………Date:……………………………… For office use only: Date scanned and returned to student……………………………………………………. TABLE OF CONTENTS Page 1. Question 1 Motivation 2 1.1 Lessons about staff motivation 2 1.2 Details of motivation theory 3 2. Question 2 Conflict and negotiations 4 2.1 Identification of conflicts 4 2.2 Overall nature of conflict 5 2.3 Possible ways of dealing with conflict 6 2.4 Best way to resolve the conflict 8 2.5 Avoiding a conflict 10 3. Question 3: The Perils of Leadership 11 3.1 “Experts cannot agree if leadership is a trait, a characteristic, a role, a style, or an ability” 11 3.1.1 Definition of leadership 11 3.1.2 Strengths and weaknesses of the trait theories of leadership 11 3.2 Contingency leadership theories 13 3.3 Contention that sometimes leadership is irrelevant 20 4. Question 4: Groups and Teams 22 4.1 Identify and explain groups or teams 22 4.2 Lessons learnt from work experience 23 4.3 Advise on course of action to take 24 5. Bibliography or list of references 25 Question 1 Motivation 1.1 Lessons about staff motivation from the work practices of...
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...developed a profile of my personality characteristics based on assessment results. This essay summarizes my assessment results with analysis of attributes that addresses my career choice as leader in management. My self-assessment also includes learning of the Johari window in my leadership practices. My career choice has been enhanced with understanding of management issues, styles and practices. I have reviewed what it takes to be a twenty first century manager, leadership styles, intuitive ability, conflict management strategies, time management profile, organizational design preference and cultural learning. A twenty First century manager The assessment determines competencies and profile of managers. My PMF score is 7, which means there are areas in management I need to develop. The learnings are managerial skills one can develop to be successful. They include resistance to stress, tolerance of uncertainty, social objectivity, inner work standards, stamina, adaptability, self-confidence, introspection and entrepreneurism. I will continually strengthen these managerial traits in my leadership practices. Leadership style In completing the leadership style questionnaire, I have learned about beliefs and perceptions of leadership that are important. My transformational leadership score is 23 and my transactional leadership style is 9. I am confortable with transformational leadership because it has qualities that inspire vision and desire for...
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...This paper will briefly describe Good Sport and the organizational culture and structure in place at the company. The informal definition of culture is “the way we do things around here” (Leigh, 2007). Also, this paper will describe the power structures and politics at Good Sport. Additionally, this paper will identify specific strategies to leading change and managing resistance to change. Finally, paper will discuss the leadership style that will be the most productive for Good Sport in order to ensure the success of change, and lead the company well into the 21st Century. Good Sport is a fitness equipment manufacturer that was founded by ex-basketball star, Jason Poole 15 years ago. Good Sport manufactures sports equipment such as treadmills, bikes, steppers, and rowers. Poole is now the Chairman of the Board and Marvin Wallace has been the Chief Executive Officer (CEO) for the last four years. Under the current leadership, Good Sport has improved the performance of sales, product production, and the research and development teams. The company is expanding outside of Florida into Georgia, North Carolina, and South Carolina. Good Sport has an organic structure, which is an organization structure with a wide span of control, little formalization, and decentralized decision-making (McShane & Von Glinow, 2005). “Organizational structure refers to the division of labor as well as the patterns or coordination, communication, work flow, and formal power that direct organizational...
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...Antecedents………………………………………………….10 5. Costs and benefits of conflicts………………………………12 6. framework ………………………………………………….14 Executive summary The purpose of this report is to deal with the conflict resolution strategies of organizations. The study of articles used in this report reveled certain conflict resolution strategies that can be used in this report we shall discuss about both the advantages and disadvantages of the conflicts. How management can tackle the conflict management situation using management resolution techniques is discussed in the articles. Conflict situation prevails in almost every organization the report brings out certain useful tools which can assist the management in conflict resolution. The report deals with various aspects and causes of conflicts occurring in the organization. There are different levels of conflicts occurring at different levels of organization .The report also deals with interpersonal skills that managers require in order to mange conflicts within the organization. It also describes the constructive and destructive conflicts. And it provides a brief framework for the management to work with when conflict situation arises. Introduction: - Conflict is a situation arises within the organization due to arguments related to...
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...INTRODUCTION It is believed that all conflict is bad, it creates tension, destruction of working relationships and reduces productivity. Therefore, it should be eliminated by all means. This understanding is not correct. Some conflicts are unavoidable in all organizations, because it is associated with the struggle for existence and development of the organization. All individuals and organizations perform the environment which requires competition for limited resources, include of financial resources and information resources, etc.... In other words, in this environment both organizations and individuals have to accept change and develop to adapt the environment. The limited resources have created some level of conflicts, such as how organization creates corporation among members in allocating resources efficiently. To conclude, interpersonal conflict is challenging, yet it is a normal, essential and manageable of organizational life (Developing management skill, 4th edition, Pearson, J. Carlopio and G. Andrewartha). When conflict is mismanaged, it can harm the organizational relationship and performance. On the contrary, being handled effectively conflict can lead to an opportunity for growth and creates the necessary change to improve interpersonal relations overall. "Some Conflict is the lifeblood of vibrant, progressive, stimulating Organizations. It parks creativity, stimulates innovation and encourages personal Improvement "(Developing management skill, 4th edition...
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...MANAGEMENT: PERSPECTIVE, PLANNING AND IMPLEMENTATION CASE STUDY REPORTS: 1. Team Problems 2. An Electronics Company CONTENTS Section Description Page 1 team problems 1 1.1 executive summary 1 1.2 INTRODUCTION 1 1.3 PROBLEM ANALYSIS 2 1.4 HANDLING CONFLICT 3 1.4.1 Avoiding or Withdrawing 3 1.4.2 Competing or Forcing 3 1.4.3 Accommodating or Smoothing 4 1.4.4 Compromising 4 1.4.5 Collaborating, Confronting, or Problem Solving 4 1.5 PROBLEM SOLVING 4 1.6 PREVENTING CONFLICT 5 1.7 CONCLUSION 6 team problems \ 1 executive summary A case study was presented involving a problem within a project team responsible for designing hardware and software systems. Symptoms of the problem were marked by a delay in the project schedule causing the team to be set back by a month. The working environment had also been adversely affected by the conflict. The case study made mention of the fact that the Project Manager had an open-door policy and conducted weekly project team meetings. In spite of this fact, the Project Manager was unaware of the setback to the schedule although he was conscious of the fact that one of the Project Team Leaders was under a due amount of stress as a result of personal issues...
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