MODULE NAME: MANAGEMENT AND ORGANISATIONAL BEHAVIOUR

PROGRAMME: MASTER OF BUSINESS ADMINISTRATION

SURNAME: LUKHELE
FIRST NAMES: JOSEPH BHEKI

STUDENT NUMBER:
E-MAIL ADDRESS: lukheleb@moseskotane.com
ALTERNATIVE E-MAIL: lukheleb@moseskotane.com
POSTAL ADDRESS:
CONTACTS:
(Home): I hereby confirm that the assignment submitted herein is my own original work.
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TABLE OF CONTENTS Page 1. Question 1 Motivation 2
1.1 Lessons about staff motivation 2
1.2 Details of motivation theory 3
2. Question 2 Conflict and negotiations 4
2.1 Identification of conflicts 4
2.2 Overall nature of conflict 5
2.3 Possible ways of dealing with conflict 6
2.4 Best way to resolve the conflict 8
2.5 Avoiding a conflict 10
3. Question 3: The Perils of Leadership 11
3.1 “Experts cannot agree if leadership is a trait, a characteristic, a role, a style, or an ability” 11
3.1.1 Definition of leadership 11
3.1.2 Strengths and weaknesses of the trait theories of leadership 11
3.2 Contingency leadership theories 13
3.3 Contention that sometimes leadership is irrelevant 20
4. Question 4: Groups and Teams 22
4.1 Identify and explain groups or teams 22
4.2 Lessons learnt from work experience 23
4.3 Advise on course of action to take 24
5. Bibliography or list of references 25

Question 1 Motivation
1.1 Lessons about staff motivation from the work practices of Uddevalla The people at Uddevalla were demotivated because of the anomaly of the working situation, which was as following: * In the assembly shops, the organization structure was flat, and for a very long