...TABLE OF CONTENTS CHAPTER 1 1. EXECUTIVE SUMMARY ............................................................................................................... 1 1.1 1.2 1.3 1.4 1.5 1.6 STATEMENT OF THE PROBLEM ........................................................................................................3 SCOPE OF THE STUDY.........................................................................................................................4 OBJECTIVES OF THE STUDY .............................................................................................................5 RESULT ...................................................................................................................................................6 CONCLUSION ........................................................................................................................................9 RECOMMENDATIONS........................................................................................................................10 CHAPTER 2 2. DEFINITIONS OF JOB SATISFACTION ..................................................................................... 11 2.1 2.2 2.2.1 2.2.2 JOB SATISFACTION ............................................................................................................................12 FACTORS AFFECTING JOB SATISFACTION ..................................................................................13 PERSONAL DETERMINANTS ...............
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...JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY COURSE BACHELOR OF PURCHASING AND SUPPLIES MANAGEMENT (B.P.S.M) YEAR OF STUDY Y3S1 UNIT ORGANISATIONAL BEHAVIOUR UNIT CODE: HPS - 2302 PRESENTED BY 1. Samuel Njoroge Mwangi - HD211-C004-0075/2014 DATE DUE Friday, 21st November, 2014 PRESENTED TO: Alice Muringu 1. JOB SATISFACTION 4 A. DEFINATION 4 B. IMPORTANT FACTORS USED TO MEASURE AND INFLUENCE JOB SATISFACTION 4 C. DETERMINANTS OF JOB SATISFACTION 5 i. The Evaluative Component 5 ii. The Cognitive Component 6 iii. The Affective Component 7 D. CAUSES OF JOB SATISFACTION 9 i. Job characteristic 9 ii. Social information processing (organizational characteristics) 10 iii. Dispositional (worker characteristics) 10 iv. Life Satisfaction 10 E. IMPACT FOR JOB SATISFACTION 11 F. JOB SATISFACTION APPLICATIONS 12 i. Company policies 12 ii. Salary/benefits 12 iii. Interpersonal /social relations 12 iv. Working condition 13 v. Achievement 13 vi. Recognition 13 vii. Autonomy 14 viii. Advancement 14 ix. Job Security 14 x. Work-life Balance Practices 14 G. MEASURES OF JOB SATISFACTION 15 i. Overall Job Satisfaction 15 ii. Job Descriptive Index (JDI) 15 iii. Global Job Satisfaction 16 iv. Job Satisfaction Relative to Expectations 16 v. Minnesota Satisfaction Questionnaire 16 vi. Job in General Scale 17 vii. Job Satisfaction Survey 17 viii. Job Satisfaction Index 17 ix. Job Diagnostic Survey 18 x. Career Satisfaction...
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...MGT 400 STUDY GUIDE 1 (MID-TERM) Materials needed for preparation: Lectures (slides): 1 – What is culture; 2 – Conceptual culture models; 3 – Culture shock and expatriate adjustment; 4 – Motivation; 5 – Decision making; 6 – Ethics. Textbook: Chapter 2 (Culture & International Management), 7 (Motivation), 9 (Decision Making) Cases: (1) Foundering Expatriate; (2) Black & Decker Readings: “The silent language in overseas business”; “Right ways to manage expats”; “Value in tension: Ethics away from home” What is Culture? 1. What is the definition of culture? Acquired knowledge people use to interpret experience and actions. This knowledge then influence values ,attitude and behavior 2. What are the three levels of culture? What are the examples for each level? Surface level food holidays Underwater level economy customs Deep level value belief 3. How is culture transmitted? Both formal and informal Informal transmission occurs every day as individuals interact with each other, watch television, or read books Formal transmission occurs through efforts to socialize as an individual, such as in schools and government 4. How does culture impact communication in organizations? Culture has an impact on how communication takes place in an organization, what is communicated (e.g., only work related or including personal issues), and the manner in which information is communicated (direct confrontation...
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...ABRIO, RITHCHIL P. ATILLO, FRANCESCA ARRIANA B. Idea/QuestionIdea: The life and works of being student assistant in Lourdes College are Question: How will the student assistant manage/balance both performance and education? | Why this idea?To help student assistants cope on their stressful experience.To gain greater understanding of the situation. | Plan to discover(Idea/Question) * The strategies of the S.A students in balancing their work while studying.How will they manage the stressful task under student assistant program?Why are they under this program?What are their problems of being S.A? | What needs to be done * Conduct a survey to all S.A student * Conduct interview * Use book as a material for the research | 1 CHAPTER 1 THE PROBLEM The student assistant is a student member of a college coaching staff, teaching assistance, resident assistant, a trained peer leader, within a college, university, or group housing facility. A student working as support assistance for the faculty and staff. Student assistantship is generally a part-time position. Job description includes technological support in class assistance, first-level computer support, etc. student assistant are also supposed to establish a good rapport with the faculty will not be disturbed and shy by their I.T- related problems. On the whole...
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...MODULE 6 – LEADING AND IMPLEMENTING STRATEGY Identify & discuss the key challenges that confront the strategy implementation process * It needs a supportive environment & has pressures of changing external environment. * Reasons for failure or under-achievement: * Transforming strategic thinking into action * Implementation treated as an add-on & a lower-level employee task. * Strategy achieved best when those in charge of implementation also involved in strategic analysis & formulation process from the start. * Managers who implement are usually too busy with everyday running of operations to become involved in planning process or may be excluded. * Failing the 3Cs of communication, commitment & coordination * Poor communication & lack of commitment & inability to manage change effectively. Poor or vague strategy. Lack of buy-in & ownership from key manager & employees. * Lack of coordination or alignment between an organisation’s strategy & its functional units, processes & systems. * Lack of a model, inadequate information sharing, unclear lines of responsibility & accountability, unsupportive power structure. * Paralysis by analysis * Too much focus on analysis & formulation, relaxing on way resources are allocated & way in which operational decisions are made. Leaders trained to formulate not implement. * Important...
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...This chapter was excerpted from Dayle M. Smith (2000). Women At Work: Leadership for the Next Century. Upper Saddle River, NJ: Prentice Hall. Cynthia A. Thompson and Laura L. Beauvais I love my life! My husband and I have arranged our work lives so that we can spend as much time as possible with our kids, and still feel like we’re making a difference at work. —JESSICA DEGROOT, FOUNDER. THE THIRD PATH INSTITUTE It just got to be too much. Monday through Friday I caught the 6:30 train for the city, and didn’t return until 6 P.M. . I loved my job, the money was good, but there was no flexibility, no possibility for part-time work. And I really missed my kids. My husband was making more than I did and we finally decided we could live on his salary. So I quit. —LISA CELONA. FORMER NASDAQ EQUITY TRADER. CURRENT AT-HOME MOM I spent four years working for an insurance company as director of media services. Because my wife was a performer in New York City and had to work evenings; I was the primary caregiver for our two children. That meant I had to leave work earlier than any of the other managers, and that caused a lot of friction and resentment... The tension it created for me at work was instrumental in my eventually having to leave the company. —MICHAEL KERLEY, PRESIDENT, CREATIVE DIALOGUES Chapter Overview This chapter focuses on how women (and, increasingly, men) attempt to balance the multiple competing...
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...Managerial Ethics: First Take-home Exam: Individual Project June 16, 2013 Instructor: Fr. Ozzie Mascarenhas SJ Sampad Biswas GMP Section A G13041 Submission – 8/07/2013 1. Are you a leader, born or cultivated or both? How do you characterize your leadership traits based on the leadership profiles presented by Narayana Murthy and Rahul Khosla? In-born Leadership Traits | Leadership Style, Inspirational Style, Imagination, Self Invention, Self- Organization Style, Convincing power, Moral Commitments | I think the my leadership quality is generated from my inherent characters and the from the learning cultivated throughout my professional and personal life. | Cultivated Leadership Elements | Proper Behaviour, Setting up goals and purposes, Moral Sensitiveness, People Accountability, Understanding psychological drift of followers, Use of Leadership powers, Teamwork skills, Ethics of change | | Personal Leadership Traits based on N.Murthy Leadership Profile | Rewarding Meritocracy, Honesty and Loyalty, Encouraging Participative style of decision making, Having own clear Vision and Goal, Creating a Unified Goal for Followers and Leading them towards it, Offering value to customers, Unity among diversity | Essentially Mr Murthy’s style of leadership is more directed to Social commitment and Reward Oriented. This in-turn helps to groom up raw Talents and motivates them to be focused towards...
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...A STUDY TO DETERMINE FOUR MAJOR JOB ISSUES THAT CAN CREATE AN IMBALANCE BETWEEN WORK AND LIFE by Melissa Cadet GEORGE FRUNZI, PhD, Committee Member A Dissertation Presented in Partial Fulfillment Of the Requirements for the Degree Masters of Business Administration Strayer University Abstract In organizations and on the home front, the challenge of work/life balance is rising to the top of many employers ‘and employees’ consciousness. In today’s fast-paced society, human resource professionals seek options to positively impact the bottom line of their companies, improve employee morale, retain employees with valuable company knowledge, and keep pace with workplace trends. This research provides supervisor and professionals with an historical perspective, and possible solutions—for organizations and employees alike—to work/life balance. Three factors—global competition, personal lives/family values, and an aging workforce—present challenges that worsen work/life balance. This article offers the perspective that supervisor and professionals can assist their companies to capitalize on these factors by using work/life initiatives to gain a competitive advantage in the marketplace. Table of Contents Abstract IV CHAPTER 1. INTRODUCTION 1 Summary 1 Introduction to the Problem 1 Background of the Study 4 Statement of the Problem 5 Research Questions 5 Significance of the Study 6 Research Designed and...
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...Managerial Ethics: First Take-home Exam: Individual Project June 16, 2013 Instructor: Fr. Ozzie Mascarenhas SJ Sampad Biswas GMP Section A G13041 Submission – 8/07/2013 1. Are you a leader, born or cultivated or both? How do you characterize your leadership traits based on the leadership profiles presented by Narayana Murthy and Rahul Khosla? In-born Leadership Traits | Leadership Style, Inspirational Style, Imagination, Self Invention, Self- Organization Style, Convincing power, Moral Commitments | I think the my leadership quality is generated from my inherent characters and the from the learning cultivated throughout my professional and personal life. | Cultivated Leadership Elements | Proper Behaviour, Setting up goals and purposes, Moral Sensitiveness, People Accountability, Understanding psychological drift of followers, Use of Leadership powers, Teamwork skills, Ethics of change | | Personal Leadership Traits based on N.Murthy Leadership Profile | Rewarding Meritocracy, Honesty and Loyalty, Encouraging Participative style of decision making, Having own clear Vision and Goal, Creating a Unified Goal for Followers and Leading them towards it, Offering value to customers, Unity among diversity | Essentially Mr Murthy’s style of leadership is more directed to Social commitment and Reward Oriented. This in-turn helps to groom up raw Talents and motivates them to be focused towards...
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...Volume 12 Issue 1 Version 1.0 January 2012 Type: Double Blind Peer Reviewed International Research Journal Publisher: Global Journals Inc. (USA) Online ISSN: & Print ISSN: Abstract - The present study has been attempted to understand and explain the job satisfaction, which influenced by utilitarian reasons (e.g., to increase productivity and organizational commitment, lower absenteeism and turnover, and ultimately increase organizational effectiveness) as well as humanitarian interests (i.e., the notion that employees deserve to be treated with respect and have their psychological and physical well-being maximized). The satisfied workers also tend to engage in Organizational Citizenship Behaviour (OCB) i.e., altruistic behaviours that exceed the formal requirements of a job. Dissatisfied workers show an increased propensity for counterproductive behaviours, including withdrawal, burnout, and workplace aggression. The present study emphasized on job satisfaction of private sector bank’s executives in Bangladesh. For primary data some bank executives have been selected purposively in Chittagong, Bangladesh with the sample size of thirty five. We used sophisticated statistical model Principal Component Analysis (PCA). The study has identified eight factors based on factor loadi ngs named as ‘better working environment’; officer’s view’;‘worked efficiently’; ‘present work’; ‘improving interpersonal relationship’; ‘bank treatments’; ‘colleagues’ and ‘challenging work’. However only...
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...The Holistic Assessment: Psychological, Physiological, Cultural, Spiritual and Psychosocial Wilfredo Mamaril Sternberg College The holistic assessment is an essential component of quality care that allows a psychiatric nurse to identify, diagnose and treat their patients based on every individual’s specific needs. A comprehensive assessment of a client’s health across multiple dimensions, such as their physiological, psychological, spiritual, cultural and psychosocial domains, are important “prerequisites for formulating an appropriate nursing diagnosis and plan of care” (Carniaux-Moran) particular to each patient. This assessment is achieved through interviews and assessments between the nurse and the client that “[varies] according to the state of the participants and the context in which the interview takes place” (Carniaux-Moran). It assists a nurse towards a more proficient and thorough diagnoses. For one, it is vital to consider a client’s past and present physical condition in order to determine if any of these medical disorders have an impact on their mental health. For example, patients who present symptoms for some common psychiatric illness such as nervousness, irritability and insomnia, can actually be suffering from underlying medical condition such as hypothyroidism or low lithium levels. In order to overcome the shortcomings of the visual observation of symptoms, nurses often perform a medical workup to rule out organic illnesses and ensure that the client...
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...organizations. The research concluded that women are effective leaders in comparison to their male counter parts. Leadership is an important concept in healthcare. It can simply be acknowledged as the ability to achieve a goal by using imagination, skill, relevant theory, and concepts that are supposed to lead an organization to success. The research conducted for this paper clearly demonstrates that women are an integral part of the ever changing healthcare domain as it relates to leadership. The need for gender diversity in leadership positions is critical for many organizations, especially in healthcare (Virick & Greer, 2012). Despite the fact that leadership is a complex social role, that arises from the actions to effect others in their roles, women can carry out such duties in the same manner, or even better than their male counterparts. (Fealy, McNamara, Casey, Geraghty, Butler, Halligan & Johnson, 2011). Historically, women have been underrepresented in leadership roles in all aspect of healthcare. As the trend of delivering care continues to change in the 21st century, the need for more women leaders cannot be ignored. Women are the majority in providing healthcare services (Kutscher, Landen, & Zigmond, 2013). For this reason, it is prudent to have women fully represented in all leadership roles and discussions in healthcare. The presence of women in these roles will lead to better policies and laws legislated by congress because they can better...
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...has been completed in response to the Government Efficiencies Working Groups’ recommendations. While the Marine Corps does not currently have a successful telework policy implemented at this time, but we currently have a partial capability from a technology standpoint. This puts us in situation that is ripe with opportunities to change the organization’s work environment in ways that will benefit all parties involved. With many new changes in the information technology solutions available in the market place it is now possible to do work anywhere and at any time. The implementation of a strategy to take advantage of this change in the work environment can lead to quantifiable savings in real estate costs and improve the employee work life balance. Improved energy savings and a decrease in building costs are organizational benefits from the implementation of a teleworking policy within the organization. Current Information Technology Systems should be reviewed to determine if they could be redesigned to enable teleworking. These changes would allow for the reduction of the organization footprint while improving the satisfaction of Marine Corps employees. There will be some challenges with implementation from a manager’s point of view as it relates to the access they have to employees during the workday. While this may be a challenge, it is not an insurmountable one for the Marine Corps...
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...age classmate. Later you find they are just well on their subjects both in the classroom and online, and might be someone to consider as a study buddy on a class project. Keep in mind to those older Americans returning to school, the world of the classrooms, can seem both foreign and intimidating. For some senior citizens, taken online courses also eliminate the fear of feeling out of place, where being in a class full of decades-younger students may make them feel, shamed at not having completed their education. Being an online student, they do not have to share their ages or educational background. The flexibility of online courses is also beneficial for seniors with ambulation problems, allows them to still work on class assignments from home. When thinking of education and senior citizens that are returning to school with hopes in getting the degree they missed in the past has their families feeling very proud just to think that they're actually taking advantage of the opportunity that the government has given them to go back to school. Younger students are true believers of the fact that no one is ever too old to learn. The older generations, with the disruption of the wars and the increasing financial insecurities, had to take a back seat to the more primal needs of securing food, shelter, and medical care. These and many others, are reasons why it important that all colleges should allow senior citizens to further their education, it promotes inner growth and it gives...
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...which requires submitting a report on a specific topic given to us. The report under the headline ‘Job satisfaction’ has been prepared towards the purpose .Our main task was to analyze two organizations employees job satisfaction. 1.02. Objective of the report: The main objective of this study is to critically measure the job satisfaction of the employees of Prime bank limited and Islami bank Bangladesh Limited. The specific objectives of the study is identify as following: To identify the importance of determines of job satisfaction. To measure the level of job satisfaction with respect to compensation package. To measure the level of job satisfaction with regard to training & development. To measure the level of job satisfaction. To measure the level of job satisfaction in regard of job security. To measure the level of job satisfaction with respect to motivational practices and other aspect of this particular organization. 1.03. Methodology of the study: Methodology is the process or system through which a study is being carried out for the purpose of collection of information that is required in collection with the study for reaching a conclusion on that study. We have collected data from primary and secondary sources. Primary Source of Data: Face to face conversation with the employees Personal & depth interview Through questionnaire Observation in the organization Secondary Sources of Data: Different reports & publications Academic...
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