...Nurse Manager: Benchmarking Productivity Benchmarking is a process which compares the performance characteristics of an organization and to enable each individual to improve their own performance. There are a couple of purposes for benchmarking. One of its purposes is to find the most valuable way to practice and apply it which will result in a better performance in the organization. Another purpose for benchmarking is looking for ways for employees to improve in the delivery of service. For example managers in the health care have many responsibilities; one is the variable expense of the cost center. Health care managers have to make sure to maintain the right levels of productivity which is a huge challenge in the management process. This process requires a lot of research and help from others regarding the standards of the department. A good way to figure out benchmarking is to look at different organization and compare and contrast the organizations success by getting data that will help improve the organization. Most of the times the help of outside consultants will help provide data needed for the health care manager to implement new and effective strategies to assist and make it for the productivity of the employees (HFMA, 2008). There are a couple of productivity standards, which will help the organization. One thing is to develop certain standard, where standards are needed based on performances in the past, which some these have problems with the amount of information...
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...strategies to manage budgets within forecast, compare five to seven expense results with budget expectations, describe possible reasons for variances, give strategies to keep results aligned with expectations, recommend three benchmarking techniques, and identify those that might improve budget accuracy, and justify the choices made. Strategies to Manage Budgets Many strategies may be used to control budgets; managers and the chief financial officer of most healthcare organizations have the tools needed to manage the budget. By managing the budget the organization will be better prepared for the financial forecasts, which are the company’s future expenses. Some strategies and tools that will assist with managing the budget are zero based, activity based, performance based, cost variances and benchmarking. Zero based budgeting analyzes every expense within an organization and justifies the need and cost of each. Activity based costing is the gathering of the operating cost data, which is assigned to specific activities such as engineering. The performance dashboard uses the metrics of performance and analyzes the root cause of financial problems. Cost variance analysis looks at the differences of the actual cost and expected cost of an expense. Benchmarking gathers information of the performances and processes from similar organizations and compares the data to help with making improvements. Motivating the staff and informing them of the budget goals is another strategy that may...
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...Name Professor’s Name Course Date Outcomes Management Putting into consideration the overall need and desire to attain maximum productivity in different sectors, displaying perfect performance culminates in the increase of client for any given organization. In the area of health, various institutions strive to improve service care through highlighting different methods that can be incorporated to improve the particular sector. This has subsequently led to the idea of outcome management being included in various health institutions. In equal measure, the proper outlining of the above-mentioned aspect about the nursing profession plays an imperative role in factoring the patient who in turn helps substantiate this particular perception. It also proves essential to take note that outcome management also provides evidence-based information which is used in evaluating its current progress which in turn helps different institutions come up with better strategies that will help improve the quality of services offered. The patient The term patient refers to the individual that receives medical services from healthcare providers. Typically, multiple patients have a wide array of expectations and preferences during the process of being treated. Outcome management creates an environment upon which several patients can have a platform that they can use to give information which in turn is used to measure progress. Information gathered from patients in different healthcare facilities...
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...QI Plan Part Two Jessica Borgstedt HCS 588 Measuring Performance Standards January 19, 2015 Barbara Smith University of Phoenix QI Plan Part Two The organization, that has been selected, is a Critical Access Hospital. A Critical Access Hospital also known as (CAH) is considered a hospital that is under a set of Medicare Conditions of Participation (CoP). With that being said, it is structured differently than the acute hospital CoP. With some of the requirements for the Critical Access Hospital certification that will include having not more than a 25 inpatient bed, while maintaining an annual average length of stay of no more than 96 hours for an acute inpatient care, while offering a 24 hour and 7 day a week emergency care. That being stated they are in a rural area, at least 35 miles away from any other hospital or CAH (What Are Critical Access Hospitals (CAH)?" n.d.). The limited size and the short stay being allowed to CAH's is to encourage a focus on providing the care for common conditions and the outpatient care, meanwhile referring other conditions to larger hospitals (What Are Critical Access Hospitals (CAH)?", n.d.). . The certification will allow Critical Access Hospitals to receive cost-based reimbursement from Medicare instead of the standard fixed payment rate, this compensation has been shown to enhance the financial performance of the small rural hospitals that have been losing money prior to the CAH conversion and has reduced to the hospital closure...
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...Business Foundations Part 1: Human resource management 1. Identify three human resource problems that are evident at the Last Resort Retirement Community? Each problem should be explained in 100 words or less. Approaches to Leadership is an evident Human Resource problem, the CEO of Last Resort’s Community’s participative management style (free-rein style) differed from the newly hired Director Gersick’s autocratic management style. Kerrigan delegated the decision – making authority to levels of management at various points below the top level. This pattern of decentralized organization decision – making was effective when his past Director of Nursing Martha Kane was acting as the informal leader in the nursing home her strong problem solving skill was effective in maintaining morale and professionalism amongst the departments. However, once Martha had left the organization the decision making hierarchy was unclear and with the introduction of a new director along with her centralized decision making philosophy chaos and confusion was created amongst the departments. The current organization chart does not provide a clear understanding the authority level. This was demonstrated during a discussing between Kerrigan and Gersick regarding the performance of a physical therapist. Employee Behaviour is one of the Human resources problems that is evident at the Last Resort, the negative performance behaviours of the department heads and Managers have also resulted in...
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... consider five to seven expense results with budget anticipations, explain possible factors that cause fluctuations, present ways to keep results associated with goals, share three benchmarking strategies, and consider the ones that could increase budget accuracy, and give good reason for the choices made. (Finkler, 2007) Several techniques are often used to regulate budgets; managers as well as the chief financial officer of nearly all health related agencies provide the techniques necessary to manage the budget. By balancing the budget the institution will likely be better organized for the financial guidelines, which are the company’s upcoming expenses. A few techniques that can improve balancing the budget are zero based, activity based, performance based, cost fluctuations and benchmarking. Zero based budgeting examines each individual expense within a business and justifies the necessity and expense of each. Activity based pricing is the accumulation of the operating cost records, which is also assigned to individual programs which include engineering. The performance dashboard applies the metrics of functioning and examines the reason behind financial difficulties. Cost variance analysis identifies the differences of the original cost and perhaps estimated cost of an expense. Benchmarking gathers details of the performances as well as techniques from these types of agencies and examines the records to assist in planning modifications. Motivating the employees and advising...
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...competent to work out with extra self-determination in clinical decision making, management of the cases, administration of un-licensed equipments and supplementary supporting staff, supply of direct bed-side healing, educating the sufferers by means of the labyrinth of the resources of health care, and guiding them on the procedures of treatment and implementation of hale and hearty styles of living. Above all, the grounding of the opening level qualified nurse calls for a superior direction to the community-centered initial care for health, and an impact on the promotion and preservation of health, and lucrative synchronized management. Role of RN with a BSN Degree Contrasting the graduate students of programs of associate degree nursing or diplomas, the nurses having BSN degree are ready to conduct their responsibilities in every setting of health care, such as the out-patient services, intensive care, mental and public health care settings. Therefore, the BSN nurse is highly qualified to provide the services of health care in out-patients centers, regional clinics and private care homes where the need is rapidly mounting as the hospices...
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...goal of this is to attain the level of a system accepted by the majority due to its affordability and services offered to the members. To me the start of this was in 1965 Medicare and Medicaid was enacted by Social Security’s Titles 18 and respectively. It wasn’t till 1966 that we see Medicare being implemented. “More than 19 million individuals enrolled on July 1st 1966 (CMS.gov).” Though I would like to point out that this does skip the “first federal funding of a hospital which was done by the Hill-Burton Act in 1946 (encyclopedia).” Title 18 specifically addressed the age of 65 and older. Medicaid via Title 19 became a state –administered program that received funding of around 50% from the government. Its target including covering nursing homes, which are only covered for the first 100 days under Medicare. To me when I see a statistic stating that 1 million people enrolled the first year, that equates to a flooding of the industry, doctors and most likely more hospitals since they are associated to more expensive services. The next major milestone would be in 1972 when the Medicare eligibility age “was extended to individuals under the age of 65 with long-term disabilities and end-stage renal disease (cms.gov).” One of the crucial things needed for healthcare would be resources and planning ahead. This is why 1974 should be noted since it was the year that we see the National Health...
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...Week 6 Assignment 2 Research Design February 14, 2016 Master’s of Business Administration Partial Fulfillment in the Requirements for MKT 550 Strayer University Healthcare industries have seen recent movements towards continuous quality improvement and this has gained momentum. The healthcare managers that endeavor to achieve excellence take patient perception into account when designing the strategies for quality improvement of care. Recently, the healthcare regulators shifted towards a market -driven approach of turning patient satisfaction surveys into a quality improvement tool for overall organizational performance. Recently, the healthcare regulators shifted towards a market -driven approach of turning patient satisfaction surveys into a quality improvement tool for overall organizational performance. In 1996, evaluation of patient satisfaction was mandatory for all hospitals. A study was conducted in a tertiary teaching hospital in aiming to assess the opinions of clinical staff towards the effect of in-patient satisfaction surveys on the quality improvement process. A favorable result of 94% revealed that the patient was able to judge hospital service quality, especially in its relational, organizational and environmental dimensions. In Germany, measuring satisfaction has been required since 2005 as an element of quality management reports. Since 2002, the Department of Health (DOH) has launched a national survey program in which all NHS trusts have to survey...
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...to my occupational search. After finally obtaining a Bachelor of Science degree in Molecular Biology, I turned my aspirations to a graduate program with the hopes of obtaining a teaching or technical research position at a University of government office. Both government and higher educational institutions have a wide variety of opportunities for biological research and education. Most of these positions are secure and high paying. Especially since the adaptations of the human genome project, many genetic studies have arises from some of the recent discoveries in that field. Biology majors also have the option of becoming medical professionals. Graduates in the fields of molecular and cellular biology often end up in medical careers in nursing and medicine. After receiving my degree in molecular cellular biology I set myself on a similar career path. However, recently a new subject area has caught my attention and has change my outlook on the world of science. There is a growing business aspect to biology that is providing jobs to millions of Americans and individuals worldwide. "Biotechnological research and development should continue to drive much faster than average employment growth." The company remains a sole proprietorship at the present moment. The company presently receives educational loans from the federal government. The organization is also presently pursuing funding for training at Emory University in Decatur, Georgia. Emory houses some of the best facilities...
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...Compensation Benchmarking & Wage Differentials Benchmarking Benchmarking is a skill that every human resource practitioner involved in the compensation process should perform efficiently and correctly. Accurate benchmarking is the foundation of appropriate salary assessments and market comparisons. If one benches internal positions incorrectly it may result in selecting the wrong market salary data and setting an inappropriate salary which in turn creates employee dissatisfaction and a higher turn over rate. Clearly, this is a skill that impacts the organization. * The definition of benchmarking for salary survey purposes is “matching an internal job to an external job of similar content”. The goal is to match each job being performed in your company to the survey benchmark job that most closely resembles the essential functions of that job. Once this is accomplished one can then review the market salary data to determine market rates. Steps in Compensation Benchmarking * Identify compensation goals and objectives Specify what is to be accomplished through the company’s compensation system (e.g., retain high-performing employees, reward individuals who add significant value, support and encourage flight crew team performance), and then set objectives accordingly. * Assess desired compensation mix Determine the proportional relationship between base salary, short-term incentives and long-term incentives. The mix reflects how much “risk” the company is willing...
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...records by making copies; filing documents. * Reconciles bank statements by comparing statements with general ledger. * Maintains accounting databases by entering data into the computer; processing backups. * Verifies financial reports by running performance analysis software program. * Determines value of depreciable assets by running depreciation software program. * Protects organization's value by keeping information confidential. * Updates job knowledge by participating in educational opportunities. * Accomplishes accounting and organization mission by completing related results as needed. Skills/Qualifications: Organization, Financial Software, Reporting Skills, Attention to Detail, PC Proficiency, Typing, Productivity, Dependability 2. Admissions Director – Hospital Job Purpose: Admits patients by directing the admissions process; developing, implementing and maintaining revenue-generating strategies; determining and implementing admissions best-practices; promoting the hospital; maintaining a satisfied patient base. Admissions Director - Hospital Job Duties: * Accomplishes admissions human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation strategies...
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...Student Resource Passport to Class: Name___ ________ Foundations for Effective Leadership and Management Module 16: Quality Control, Safety, Performance Appraisal and Problem Employees Required Reading: Marquis, B.L. & Huston, C.J. (2015). Leadership Roles and Management Functions in Nursing: Theory and Application, 8th ed. Philadelphia: Wolters Kluwer. Chapters 23, 24 & 25 Recommended Reading: Institute of Medicine (1999). To Err is Human: Building A Safer Health System. Washington, D.C.: National Academy Press | | Student Response | Objectives | Discuss concepts of quality control, quality assurance and quality improvement. Chapter 23 | Discuss the following:Quality control - refers to activities that are used to evaluate, monitor, or regulate services rendered to consumers.Quality Assurance - Quality assurance models seek to ensure that quality currently exists.Quality Improvement - assume that the process is ongoing and quality can always be improvedDefine the following terminology * Critical Event Analysis – process used to determines discrepancies between care provided and unit standards. * Root Cause Analysis – process used to obtain further information regarding why the standard was not met. * Benchmark - the process of measuring products, practices, and services against best-performing organizations. A tool for identifying desired standards of organizational performance. * Standard -...
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...Chapter 5 Activity-Based Costing and Customer Profitability Analysis Cases |5-1 |Blue Ridge Manufacturing (Activity-Based Costing for Marketing Channels) | |5-2 |Columbo Soft-Serve Frozen Yogurt: Using Activity Based Costing To Assess Channel/Customer Profitability | |5-3 |Wilson Electronics (A) | |5-4 |Wilson Electronics (B) | |5-5 |The Buckeye National Bank (ABC Costing in the Service Sector) | |5-6 |Precision Paint | |5-7 |Forest Hill Paper Company | | | | Readings 5-1: “Activity-Based Costing and Predatory Pricing: The Case of the Petroleum Retail Industry” by Thomas L Burton and John B MacArthur, Management Accounting Quarterly, (Spring 2003). The assignment of indirect costs in a volume-based costing system can lead to product-cost subsidization—overcost high-volume products and undercost low-volume...
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...Flexibility is a critical component used largely for workplace effectiveness. Organizations are using it as a tool to improve recruitment and retention, management of workload, and employee diversity. Providing flexibility also shows improvement in employee engagement, job satisfaction, and stress reduction. Employers, who not only encourage but also empower their employees to use flexible work schedules as well as simultaneously affording the opportunity to advance in the company, employees, and employers gain a predisposition to profit. Human Resources are using flexibility as an organizational strategic asset. This provides a considerable competitive advantage to companies who are aware they need to adopt rapidly to market changes. A flexible organization uses a specific or a combination of available scheduling strategies. “In May 1997, more than 27 percent of all full-time wage and salary workers in the United States – about 25 million – had flexible work schedules that allowed them to vary the time they began or ended work. The proportion of workers with such schedules was up sharply from the 15 percent recorded when the data were last collected in May 1991 and from the 12.5 percent tallied in 1985. The increase in flexible work schedules was widespread across demographic groups, occupations, and industries, reports the Bureau of Labor Statistics (BLS) of the U.S. Department of Labor (1998, June 1)”. Flexible work arrangements originally...
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