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Benefits

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NCMHC, Inc. Benefits Plan
HRM 599
Deiny Moretta
Prof: Thomas Kinney
May 11, 2014

Organization profile

Northeast Community Mental Health Centers, Inc. (NCMHC) is an outpatient mental health center, based in Allentown, PA. NCMHC was established in 1998, developed with the goal of providing mental health services for adults, adolescents and children in a multicultural and bilingual environment, with emphasis on Latino communities in the Philadelphia area. Since then, the organization has been a successful enough to spread in different cities in PA and North Carolina, being able to open eight centers in total, and counting. (Northeast community mental health center, 2013)
NCMHC comprises a total of 300 or more employees. The staff consists of a multidisciplinary team of health professionals, bilingual and culturally sensitive behavior and customer service. Are psychiatrists, psychologists, psychotherapists, supervisors and administrative staff who work in an organized, professional and ethical, to provide high quality services to its customers.
The company staff is made up of behavioral health professionals, psychiatrists, psychotherapists and support staff that work to provide high quality services to clients. (Northeast community mental health center, 2013)
The company's mission is to provide professional service in the area of clinical psychology and psychiatry, as well as supporting services that promote and improve the mental health of patients.
NCMHC vision is: 1- “To utilize the most current techniques, interventions and resources to help clients stabilize their functioning, as well as to promote their personal, family, social and occupation development.

2- To adapt our operations to the ethnic, sociocultural, and educational characteristics of our clients, following the legal, professional, and ethical standards established for our field.

3- To guarantee quality, professional, and ethical behavior in the provision of services.”

It's philosophy is to base their treatment in the areas of psychiatry and psychology on a humanistic approach, promoting the development of individuals with emphasis on identity, and respect and self-affirmation of cultural, social, family, occupational and personal values.
NCMHC does not discriminate on the basis of race, sex, color, national origin, religion, legal status, economic or marital status, political affiliation, disability, or sexual orientation. (Northeast community mental health center, 2013)

Benefits Plan

As a company with the goal of providing the highest-quality service to clients, NCMHC believes the importance of employee’s contribution cannot be overstated. Having this in mind, NCMHC benefits plan was develop with the purpose to supplement employee’s regular wages. (Jones, Wilson, 2009)
NCMHC benefits program includes the followings: 1- 7 paid Holidays 2- 10 days Vacation and 5 personal/sick days 3- Jury Duty 4- Leaves a. Voting Leave b. Military Leave c. Voluntary Emergency Workers Leave d. Witness Leave e. Bereavement Leave f. Leave of Absence g. Victims of crime leave 5- Medical, Dental and Vision 6- COBRA 7- Disability Leave 8- FMLA 9- Short-Term Disability Insurance 10- Social Security 11- Unemployment Insurance 12- Workers Compensation 13- 401K Retirement Plan 14- Employee Assistance Program 15- Uniforms

Although this might seem as a great list of benefits provided to employees by NCMHC, unfortunately the benefits plan program is not consistent with what is actually provided. Human Resources does not provide a clear and concise explanation of all the benefits available for employees. A handbook is provided to all new employees, and although is has a summary of the benefits plan program, this is not self-explanatory, and most of the employees don’t even take the time to get answers to what they do not understand.
Now that am in the HR department and getting more involve with the internal issues of the company, I have been realizing more in deep how the benefits plan works and some of the issues employees have been complaining about.
The benefits issues to be address in this course project are paid time off and FMLA. As I have been hearing complaints from formers and current employees regarding these benefits, I truly believe that NCHCH and the Human Resources should consider revising the benefits plan more in deep.
As a company with the main purpose to deliver high quality service to clients, is important that the employees are treated fairly so there is no discrepancy among employees so they feel motivated toward providing a high quality service standard.

References

Jones, W. (2009). NCMHC Employee Handbook. lincolnshire: paychex.

Northeast Community Mental Health Center. (2013). Northeast Community Mental Health Centers. Retrieved may 10, 2014, from ncmhc.com: www.ncmhc.com

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