...Survey Summary on: Stress in the hospitality sector. By Group: Twinkling Stars Name Roll Sujan Sarker 27 Gayatri Saha 29 Md. Rubel Miah 42 Nasrin Akhter 45 Rothy Das Chaiti 46 Md. Kuraisin Hossain 66 BBA Program (4th batch) THM-222: Human Resource Department of Tourism and Hospitality Management University of Dhaka Dhaka, Bangladesh 2012 Letter of Transmittal 27 November, 2012 Mr. Md. Shariful Alam Khandakar Lecturer Dept. of Tourism and Hospitality Management Faculty of Business Studies University of Dhaka Dear Sir, It is a great pleasure for me to submit the summary on “Stresses in Hospitality Sector”. This study has given me the opportunity to know about job stress of hotel industries. The experiences that I have gathered through this study will help me in our future career, indeed. I would like to convey my special thanks and gratitude to Md. Shariful Alam Khandakar for condescending my effort & for giving me proper guidance and valuable advice. I try to my best to cover all the relevant fields. I will be honored to provide you any additional information, if necessary. Sincerely Yours, Group: Twinkling Stars BBA 4th Batch Dept...
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...PROTECTING WORKERS HEALTH SERIES NO 3 WORK ORGANISATION & STRESS SYSTEMATIC PROBLEM APPROACHES FOR EMPLOYERS, MANAGERS AND TRADE UNION REPRESENTATIVES Protecting Workers Health Series No. 3 Authors: Stavroula Leka BA MSc PhD Professor Amanda Griffiths CPsychol AFBPsS FRSH Professor Tom Cox CBE INSTITUTE OF WORK, HEALTH & ORGANISATIONS University of Nottingham Nottingham Science and Technology Park University Boulevard William Lee Buildings 8 Nottingham NG7 2RQ United Kingdom WHO Library Cataloguing-in-Publication Data Leka, Stavroula. Work organisation and stress : systematic problem approaches for employers, managers and trade union representatives / Stavroula Leka, Amanda Griffiths, Tom Cox. (Protecting workers health series ; no. 3) 1. Stress, Psychological prevention and control 2. Occupational Health 3.Occupational diseases prevention and control 4. Risk assessment. 5.Work psychology I.Griffiths, Amanda II.Cox, Tom III.Title IV.Series ISBN 92 4 159047 5 (NLM classification: WA 440) © World Health Organization 2003 All rights reserved. Publications of the World Health Organization can be obtained from Marketing and Dissemination, World Health Organization, 20 Avenue Appia, 1211 Geneva 27, Switzerland (tel: +41 22 791 2476; fax: +41 22 791 4857; email: bookorders@who.int). Requests for permission to reproduce or translate WHO publications whether for sale or for noncommercial distribution should be addressed to Publications, at the above...
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...PROTECTING WORKERS HEALTH SERIES NO 3 WORK ORGANISATION & STRESS SYSTEMATIC PROBLEM APPROACHES FOR EMPLOYERS, MANAGERS AND TRADE UNION REPRESENTATIVES Protecting Workers Health Series No. 3 Authors: Stavroula Leka BA MSc PhD Professor Amanda Griffiths CPsychol AFBPsS FRSH Professor Tom Cox CBE INSTITUTE OF WORK, HEALTH & ORGANISATIONS University of Nottingham Nottingham Science and Technology Park University Boulevard William Lee Buildings 8 Nottingham NG7 2RQ United Kingdom WHO Library Cataloguing-in-Publication Data Leka, Stavroula. Work organisation and stress : systematic problem approaches for employers, managers and trade union representatives / Stavroula Leka, Amanda Griffiths, Tom Cox. (Protecting workers health series ; no. 3) 1. Stress, Psychological prevention and control 2. Occupational Health 3.Occupational diseases prevention and control 4. Risk assessment. 5.Work psychology I.Griffiths, Amanda II.Cox, Tom III.Title IV.Series ISBN 92 4 159047 5 (NLM classification: WA 440) © World Health Organization 2003 All rights reserved. Publications of the World Health Organization can be obtained from Marketing and Dissemination, World Health Organization, 20 Avenue Appia, 1211 Geneva 27, Switzerland (tel: +41 22 791 2476; fax: +41 22 791 4857; email: bookorders@who.int). Requests for permission to reproduce or translate WHO publications whether for sale or for noncommercial distribution should be addressed to Publications, at the above...
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...evaluate the current impact of the topic upon nursing practice and the evolving health care system. Include recommendations for the future of nursing and nursing leaders. The paper is to be eight to ten (8-10) typed pages excluding the reference page and the title page. Use APA format including title page, introduction, conclusion, etc. The paper must be well-written using correct spelling, grammar, and sentence structure. Grading Criteria | Points | Current literature/research on the topic (minimum of five; at least 2 outside nursing, one of which must be from business) | 5 points | Evaluation of the impact of this issue on nursing leadership practice and health care system | 20 points | Recommendation for the future of the nursing profession | 30 points | Provide an exemplar of a nursing leader implementing the recommendations discussed in criterion c above. | 30 points | Scholarly writing | 15 points | TOTAL | 100 points | Stress and Time Management By: Annette Hall St. Joseph’s College of Maine NU506: Nursing Leadership Instructor: Jayne Rogers July 9, 2012 Abstract Managing stress and time in our lives and careers is important to our health and well- being. Nurses in particular have an unusually high stress level. Nurses and nurse managers alike must use stress and time management strategies to decrease burnout and fatigue. The ability to properly manage stress and time will make for a healthier, happier, and productive...
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...Stress Management Essay Abstract This paper will consider some company-sponsored stress management programs. It will provide a list of the most commonly implemented programs and discuss them in order from most beneficial to least beneficial. I will provide the reasoning for the order that I chose in each paragraph. Stress Management While stress can be a great motivator, it is not so great for your health. One of the leading sources of stress is the workplace. Workplace stress is not so great for a company’s bottom line, which results in absenteeism, lowered productivity, turnover and health claims. According to Safani’s article, In order to combat the costs associated with these issues, many employers have implemented one or more of the following strategies. This list includes the percentage of companies that are using these strategies. * Work/life balance support programs (46%) * Leadership training on worker stress (45%) * Online healthy lifestyle programs (45%) * Onsite fitness centers (43%) * Physical activity programs (38%) * Stress awareness campaigns (35%) * Financial management classes (30%) * Personal health/lifestyle management coaching (29%) From this list, the most beneficial strategies are Stress awareness campaigns and Leadership training on worker stress. A company first needs to build a general awareness about job stress, such as the causes, costs, and how to control job stress. Afterwards, it is necessary to...
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...Time Management Techniques – A Literature Review Kara Sterago Liberty University Dr. Wentlandt 12 December 2014 Time Management Techniques – A Literature Review Abstract The purpose of this literature review is to review various documented methodologies to approaching time management. Approaches to time management are reviewed from both a student and a professional (business) setting. This review finds that behaviors surrounding time management have a demonstrated relation to a student or professional’s perception of their ability to control their environment. This includes available time, response to stress in their environment, and level of performance. 1. Introduction One thing that can be heard ringing through any office building, college library or study hall, and many other professional settings is complaint. Complaint that there are not enough hours in the day, days in the week, weeks in the month, etc. How can we be expected to get all this done? All of these complaints lead to the discussion of managing one’s time. In order to manage your time, one must know what time management is. With a quick Google search, or a trip to the self-help section of the book store, you can find an abundance of resources ready at your fingertips, offering you various “must-have” guides to your time management success. One thing you will not find, however, is a consistent definition of time management. So what is time management? Time management is a concept that has...
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...Stress is something that you feel when you have taken on more than you can handle, or are use to handling. It is the adverse reaction people have to excessive pressure placed on them from extraordinary demands, constraints, or opportunities (Robbins/DeCenzo page 227). The body responds to stress as if you are in danger producing hormones that speed up both your heart rate and breathing giving you a burst of energy ("Stress management- topic," 2009). There are different types of stress, some can be useful by helping with reaction time and others very harmful to the body. It is when stress happens too often and last for an extended amount of time that the body reacts negatively from the stress. Stress has been linked to cause illness and can have damaging affects on our relationships with others. There are ways to manage stress and keep it under control, not allowing it to have a negative impact on us. Work-related stress is a normal form of stress when taking on too much at one time. It can also be associated with fear of being laid off, overtime, pressures to perform at a certain level and pressure to work at optimum levels (Segal, 2012). It is the excessive stress that interferes with productivity and a person’s physical and emotional health. It is important that you have the ability to recognize stress and deal with it accordingly so it does not have the possibility to render you powerless when approached with difficult situations. The fact is everyone will endure stress...
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...future college courses. Student Success I learned week 3 if we practice all methods associated with great time management; the result would produce better quality work, organization, and less stress. Managing my time helps me multiple task, meet deadlines, study, and spend time with the family. I have learned the best way for myself to manage my time is to stay on track and stay disciplined. Testing Anxiety is a continued battle at times for me. I try my best to prepare myself by using several techniques and tips I picked up during a couple test taking workshops. This course has opened my eyes and given me some new tools to go to battle with my test taking demons; also sharing and reading the post helped too. Getting a good night of rest, eating something light for breakfast, and during the test just stay focused and take deep breaths if need be to keep the stress level down. Taking good notes and using good penmanship with also help with test taking. I have in the past taken terrible note; there usually unreadable and not organized. I have worked on my note taking and penmanship; doing so my notes are easy to read and follow for my review. Finally once again Time Management, life moves fast at times; especially when you’re a shift worker, have kids, going to school, and trying to do things with the family it can get a little crazy. Time Management is so important, you have to learn to prioritize and stick to your schedule. Finally, memorization skills; I have had issues with...
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...4/16/2014 Serials Solutions 360LINK Record: 1 Title: Time Management Tricks and Techniques. Authors: Schewe, Michael J.P. Ward-Reichard, Courtney Source: Law Practice: The Business of Practicing Law. May/Jun2012, Vol. 38 Issue 3, p1-6. 6p. Document Type: Book Review Subject Terms: *NONFICTION Reviews & Products: EAT That Frog! 21 Great Ways to Stop Procrastinating & Get More Done in Less Time (Book) 18 Minutes: Find Your Focus, Master Distraction & Get the Right Things Done (Book) GETTING Things Done: The Art of Stress-Free Productivity (Book) People: ALLEN, David TRACY, Brian BREGMAN, Peter Abstract: The article reviews several books including "Eat That Frog!," by Brian Tracy, "18 Minutes: Find Your Focus, Master Distraction, and Get the Right Things Done," by Peter Bregman and "Getting Things Done: The Art of Stress-Free Productivity," by David Allen. Full Text Word Count: 1876 ISSN: 1547-9102 Accession Number: 90484185 Database: Academic Search Complete Time Management Tricks and Techniques Courtney Ward-Reichard is a shareholder with Nilan Johnson Lewis in Minneapolis. Her practice focuses on the defense of corporate clients in complex employment, commercial, and products liability litigation. While technology has revolutionized the practice of law and our personal lives, it can also lead to a state of almost constant distraction. Whether we are avoiding a difficult brief to check email or a favorite news feed -- or maybe just to play one more turn in Words With...
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...unconscious emotional reaction of the therapist to the patient which may interfere with treatment. (APA, 2012) These definitions provide black and white textbook offerings to the meaning of countertransference, but to experience countertransference firsthand brings the concept to light in an irradiating spectrum of colors and intensity. The APA’s definition captures an event of countertransference as being at both conscious and unconscious levels. I believe it’s imperative to acknowledge that during countertransference, the counselor can be both aware and unaware of their reaction(s) to a client’s appearance, tonality, mannerisms, religion, nationality, etc... In the struggle to maintain objectivity, the counselor is obligated to practice self-awareness and recognize (a) when they may be experiencing countertransference and (b) how they reacted to the countertransference. How can you recognize when you have reacted to countertransference? My thought here is if objectivity was lost with the client, then a reaction contrary to benefiting the client took place. In an article by Stephen Reidborg, he states that “Freud realized that transference is universal, and therefore could occur in the analyst as well.” (Reidborg, 2010) If countertransference is an expected byproduct of the therapeutic process, then a counselor...
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...Week 3: Project Prepared by: Parita Patel Subject: Staffing Strategy (HRM594) Managing flexible work force Submitted to: Professor John Peterseli Keller Graduate school of Management Importance of managing flexible work force The working environment is changing rapidly with both workers and employers looking for flexibility. Their world of work is characterized by mobile workers, agents, and virtual teams. There are no geographic barriers. This led to employers to adopt employee contribution ways that are more consultative. Due to advanced technology and increased availability of workers, there are more cases of flexible work arrangements (that include part time, fixed term and temporary jobs) now than before. Regulations protecting the rights of workers have been relaxed to allow organizations to terminate workers more easily. The flexible workforce has changed the way companies conduct business in the modern world. Defining Flexible work force Workforce flexibility refers to an organization's ability to adapt its human resources in a manner appropriate to increasingly changing environmental conditions...
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...Organizational Behavior Mayur M. Mohite MET MMS 2012-2014 Roll No.96, Div-B Managing Stress And Work Life Balance-Buddhism Pali quote 1 (Verse 81 of Dhammapada): Selo yathā ekaghano vātena na samīrati Evaṃ nindāpasaṃsāsu na samiñjanti paṇḍitā English Translation: As a solid rock is unshaken by the wind, even so the wise are unshaken by praise or blame. Meaning: The wise remain unmoved and unruffled both by praise and humiliation. The wise remain unshaken under all vicissitudes of life, like the solid rock that withstands the buffering of wind, unmoved. The ordinary people tend to be shaken by the changing vicissitudes of life.when something goes wrong, they are depressed. When things go well, they are elated. But, the wise are unshaken, whatever the fortune they face. It is said that the people in generally face eight kinds of vicissitudes : (1) gain (2) loss (3) neglect (4) attention (5) humiliation (6) praise (7) pleasure (8) Pain. These eight are described as the eight vicissitudes of life. The ordinary masses are shaken by these vicissitudes, but the wise remain unshaken by them. The wise ones are aware of the changing nature of the world; in response they remain unmoved by it. The wise person considers the circumstances carefully and notes that they are subject to fluctuations. His mind is not shaken by good fortune.nor he is depressed by misfortune. Analysis: According to me, nothing in this world is permanent, everything changes, if we are going through...
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...to OB. 6. Demonstrate why few absolutes apply to OB. 7. Identify the challenges and opportunities managers have in applying OB concepts. 8. Compare the three levels of analysis in this book’s OB model. Instructor Resources Instructors may wish to use the following resources when presenting this chapter. Learning Catalytics Questions: Instructor Directions and Follow-Up Organizational Behavior Concept | LC Question | Instructor Directions and Follow-Up | Management skills and managerial activities | Refer to the allocation of activities by time for average, successful, and effective managers. Prioritize how you spend your time as a college student. | This is a good discussion starter on managerial activities and what is important. First, make the connection for students between activities that managers spend their time on and similar activities that college students spend their time on. Next, display results from the class and compare with the Luthans results. For example: * Traditional management = making decisions, planning, and controlling school work and job * Communication = exchange of information * HRM = motivating self and others, conflict management on project teams and with roommate, etc. * Networking = interacting at career fairs, meeting other students at events, etc. | OB disciplines | Indicate the three topics in OB that you are most interested in learning about. You may place all...
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...Northern California Sign up for our monthly E-Newsletter Home Local Markets Management Topics Industry Topics Insights Multimedia Events Marketing Programs About Us How an executive coach can help improve employee morale and productivity 03.01.2012 | Northern California Ricci M. Victorio, CSP, Managing Partner, Mosaic Family Business Center As companies continue to try to do more with less, the stress of doing the work of two or more people is taking a toll on employees. And that is making them less productive, less motivated and less likely to do their best work, says Ricci Victorio, CSP, managing partner at Mosaic Family Business Center. “As companies deal with lower budgets and tighten their belts, they are putting ever-greater demands on their employees,” says Victorio. “As an employer, you need to help your employees fill their cups back up, because they are being significantly drained. Whenever you have people being pushed at absolute top levels performing on all 100 cylinders all of the time, they run out of gas. And when they run out of emotional gas, negative behaviors start springing up.” Smart Business spoke with Victorio about how one-on-one coaching with employees can improve morale and help them work better together as a team. What is the value of executive coaching? It can improve morale and provide an internal vision for employees as they ask: What is my value? Why am I here? What am I doing? How can I do it better? Improved morale increases...
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...Stress management What is stress mangement Stress management refers to the wide spectrum of techniques and psychotherapies aimed at controlling a person's levels of stress, especially chronic stress, usually for the purpose of improving everyday functioning. In this context, the term 'stress' refers only to a stress with significant negative consequences, or distress in the terminology advocated by Hans Selye, rather than what he calls eustress, a stress whose consequences are helpful or otherwise positive. Stress produces numerous symptoms which vary according to persons, situations, and severity. These can include physical health decline as well as depression. The process of stress management is named as one of the keys to a happy and successful life in modern society.[1] Although life provides numerous demands that can prove difficult to handle, stress management provides a number of ways to manage anxiety and maintain overall well-being. Despite stress often being thought of as a subjective experience, levels of stress are readily measureable using various physiological tests, similar to those used in polygraphs. Many practical stress management techniques are available, some for use by health practitioners and others for self-help, which may help an individual to reduce stress, provide positive feelings of being in control of one's life and promote general well-being. The effectiveness of the different stress management techniques can be difficult to...
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