Premium Essay

Best Practise Manual

In:

Submitted By lissa0030
Words 1829
Pages 8
Best Practice Manual for Supervisors This manual is intended to help new supervisors with knowing what is needed to be done within the company. It is set up to show them how to implement and maintain the best work place and programs as is necessary in supervisory responsibilities. This manual is aimed at turning the prevailing and standards and ethics into practical and profitable so that objectives of the organization may best be achieved.

1. Demonstrating Communication Skills. When being a supervisor or manager communication is a key role in everything that is done within the company. Supervisors must pay particular attention to building effective and efficient communication between themselves and others around them. Much of the company time is spent on communication both oral and written.
 Doors must be open for employees to share innovative ideas that should be freely discussed for possible utilization.
 A supervisor should maintain what is called an “open-door” policy. This is so all employees feel free to communicate with their supervisor and other people in management. In doing this it lets relations start among the supervisors and employees.
 It’s important for supervisors to communicate with their employees about things on the schedules, when meetings are going to be and other things that may be on the agenda.
 Feedback is another important tool as supervisors to use with their employees. A supervisor needs to offer specific and constructive feedback, this will help encourage employees to make improvements in areas that need it. The two main forms of communication within a company are written and oral. A few things that supervisors need to know and understand about each of these are:
 Two common forms of oral communication are telephonic and face to face.
 A supervisor should practice active listening, they need to be patient and

Similar Documents

Premium Essay

Coloplast Case

...cremes cleansers and moisturizers. For 42 years, all Coloplast operations were contained within Denmark, however 97% of its revenue was generated by exporting its products beyond its national borders. In 1999 the company changed its philosophy and began to investigate off shoring its production facilities. In 2001 the first Coloplast production facility opened its doors outside of Denmark. The expansion took place in Tatabanya Hungary. This location was chosen because of cheaper labour and land rates, as well as a more favourable tax rate. The city is located in the Western region of the country which provided better infrastructure. Coloplast had no blueprint to navigate through the expansion process, and had to learn and develop best practises by trial and error. By 2004 the management team in Tatabanya had advanced the production system to the point where it was outperforming the longer established Danish facilities. In 2005 Coloplast revealed an aggressive plan of Strategy 2008. In this plan the company states it will strive to achieve a profit margin of 18% while maintaining 10% organic growth. A key pillar of this plan is the continued relocation of volume production to Hungary and further expansion to China. Coloplast is at crossroads, it needs to decide if it has learned enough from its first international expansion that it can duplicate and improve its success in new locations, or if it should delay new locations and focus on fine tuning its operations in...

Words: 1569 - Pages: 7

Premium Essay

Performance Management

...Executive Summary The paper presents its analysis on the HR policies and procedures and discusses about some of the best practises when it comes to performance management in an organization. Some of the key practises discussed in the paper would be: • Setting up effective goals • Panning and continuous monitoring of the execution of the goals • Refer to multiple sources of information and systems to extract the data on performance metrics • Document and record the progress the observations and action items so that they can be referred for future use • Adequate coaching and training to the management to handle the talent and manage their careers • Appraising and rewarding policies to encourage and motivate the performers in the company The paper looks to analyze a few case examples from various companies and relates them to the HR practises best creating a link between them. Finally it concludes by highlighting the current scenario and its challenges and recommends a few new methodologies in order to adapt and align with the changing business strategies. Introduction: Performance improvement with the role of performance management is probably the most talked about topic in today’s workplace. The question is that why suddenly the focus on performance management now. The ever increasing business pressure has compelled the organizations to become more effective and efficient and to execute better on business strategy. While the Human Resource partners understand the importance...

Words: 2548 - Pages: 11

Free Essay

Psychology

... The analysis should go into some depth in identifying the problem and the recommended solution . You should identify specifically the problem(s) and how your proposal solves the problem(s). The wise student would focus on one or at most two issues. In this given example of Sony Video Cassette Recorder (VCR), the issue in which the company faces is that the company is not being user friendly in providing the set of instruction to the user. The manual is presented with a lot of technical terms that will impede the learning process of the users. In addition, these technical jargons will result in users having to make a deliberate effort in deciphering the meaning of these terms before being able to commit to their memory, a condition known as effortful processing. For their consumers to engage the VCR more productively, Sony needs to understand the learning patterns and memory capabilities of their consumers. Sony should be more user friendly by using simpler words together with more visual aids in their manual. Visual aids like diagrams serve as cue to cue their memories on how to use them and these diagrams also make it easier for them to understand. This is known as the application of sensory theme where it involves the making use of senses to improve...

Words: 584 - Pages: 3

Premium Essay

Knowledge Management

...Table of Contents Introduction 1. Definition of Knowledge Management 2.1. Contribution of KM to organizations 2.2. KM creates Learning Organization 2.3. KM as Communities of Practise 2.4. KM as Information Technologies like KMS 2.5. KM as HR issue 2.6. KM as combination of all of the above 2.7. KM provides competitive advantage 2. KM as an IT fad 3.8. Failures of KM 3.9. Promises of KM vs what it has delivered Conclusion References Introduction With the changing trends in the field of business management one can see Knowledge management emerging as one of the major areas of importance. Many organizations have learnt the importance of implementing the KM initiatives to gain competitive advantage over their rivals and reaped the benefits while some other companies have gained bitter fruits. When few companies gained competitive advantage, how is it that the others had bitter experiences? This question has led to many people voicing their opinions against the KM initiatives. The aim of this paper is to clarify this question, without any prejudice, by providing both the pros and cons of KM initiatives. 1. Definition of Knowledge Management Srikantaiah & Koenig (2000) defined knowledge management as a ‘discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise’s information assets.’ Successful organizations are...

Words: 3895 - Pages: 16

Free Essay

Diesel Jeans

...Diesel Report The research initially focused on international denim brands (Levi’s, Pepe jeans, Diesel and Kuyichi), among them Diesel is the less sustainable so Fantastic 5 as a group investigated how this brand could be more sustainable and gain more transparency. Here a brief introduction of the brand. Diesel is an Italian clothing brand founded in 1978 by Renzo Rosso. Diesel started focusing on making high-quality jeans but now it offers a wide range of clothing, accessories, shoes, sunglasses and perfumes. The company is present in over 80 countries with over 5,000 points of sale and more than 300 monobrand stores (200 of which are company-owned and the rest in partnership with local distributors). It has become a symbol of the youth culture worldwide, from a work cloth to a high fashion item. Since the beginning of his career in the fashion industry Renzo Rosso, CEO’s company, aimed to be a leader, he entered the US market when Levi’s was the giant of blue jeans worldwide. He wanted a company that took chances and carved out a niche for itself in its field. He started employing creative and talented people, welcoming international students to enrich the company of different background. He wanted to create the most dynamic and imaginative product available anywhere: he gave his open-minded design team broad stylistic freedom, and their mission was to create an apparel line perfect for independent people. Diesel target is 18-35 age person, fashionable but not victim...

Words: 1451 - Pages: 6

Premium Essay

Outlaw Survey Case Study

...Alberta Surveys Act, Part 1, Section 46(1) states that the survey method used to re-establish the lost corner should be included on the plan of survey, in which case it was. The surveyor must also re-establish a monument using the best available evidence at the position of the monument. This evidence will guide them in re-establishing the monument. The surveyor was found to have done the required research for the report and was able to find the corners with what likely was a pin finder, but was wrong to re-establish the corners. This is because he located the corners, and found them to be under a flower bed. However, it does not appear that the surveyor followed good survey practice if they located the corner markers and made no attempt to excavate the land covering...

Words: 533 - Pages: 3

Premium Essay

Pttls Assignment 4 Principles of Assessment

...Explain the role of Assessment in teaching and learning process. 1.1 Explain the function of assessment in learning and development. “Assessment is a way of finding out if learning has taken place. It enables you to ascertain if a student has gained the skills, knowledge and/or attitudes needed at a given point towards their programme of learning”. Gravells (2010 page 110). It is primarily a gauge for the teacher and student to be able to measure progress against set criteria. Assessment can be broken down according to its purpose, that of assessment for learning, assessment as learning, assessment of learning and evaluation. Assessment for learning may begin with initial and diagnostic assessments where a teacher can learn from a student any previous learning/study that will assist in the forthcoming teaching. This can take the form of testimonies from previous teachers, portfolios, certificates and conversation. This will allow the teacher to identify a starting point and capability of a student to achieve the required outcome in the learning they are about to perform. In my own role of teaching Professional Updates the students will present a workbook linked with the coming PU lesson which they will have completed prior to the PU training. I will examine and mark the workbook to check on their knowledge and understanding. This will give me an indication of a student’s strengths and weaknesses before the training commences and allows me to tailor the lesson plan to...

Words: 2366 - Pages: 10

Free Essay

Unit 23

...Acupuncture Acupuncture is a treatment derived from ancient Chinese medicine in which fine needles are inserted at certain points in the body for therapeutic or preventative purposes. It is often seen as a form of complementary or alternative medicine, although it is used in many general practises as well as the majority of pain clinics and hospices in the UK. Western medicine is the use of acupuncture after a proper diagnosis. It is based on scientific evidence that show the treatment can stimulate nerves under the skin and in muscle tissue. This results in the body producing pain and relieving substances such as endorphins. Acupuncture practitioners sometimes called acupuncturists use acupuncture to treat a wide range of health conditions such as headaches, lower back pain but sometimes used in an attempt to help people with conditions such as anxiety to asthma. The national institute for health and care excellence only recommends considering acupuncture as a treatment option for chronic lower back pain, chronic tension type headaches and migraines. When it is carried out by a qualified practitioner. Acupuncture is generally very safe and some people may experience some side effects such has feeling drowsy or dizzy but these are usually mild and short lived. Acupuncture is available on the NHS most often from GP’s or physiotherapist although access is limited. Most acupuncture patients pay for private treatment. The cost varies widely between practitioners. Initial...

Words: 4194 - Pages: 17

Premium Essay

Hypnotherapy

...Why is the initial consultation so important? What factors will an ethical therapist cover at this time? During this essay I will deliver the importance of the initial consultation between the therapist and the client including the ethical factors. I will discuss the procedures of the initial consultation and how the therapist will gather the information required. I will also look at the ethical considerations that face the therapist and any particular challenges of the actual consultation itself. The initial consultation can be a very powerful tool for both the client and the therapist. In seeing the clients for the first time, some therapists decide to offer a free initial consultation. This should last for about half an hour. There are times when it is not needed as in a one off quit smoking session, but even so it is vital that you gain information about the client’s health and current medication. However it is a personal choice as to whether you offer a free consultation. There are many pros and cons to holding an initial consultation before sessions commence. The main pros include building rapport by meeting the client face to face to assess whether or not you are able to work with them, if you need to consult your supervisor before going ahead, what their main goal is and if you can achieve this or not. You can get to know a client and gain an understanding of their history, including family history and any other therapies they may have already had, especially...

Words: 2137 - Pages: 9

Free Essay

Personality Related to Gender

...There are many occupations which required the emotional labor to perform the job. Child Care Worker is one of the occupations which need emotional labor. According to ( Lopez, 2006) child care worker jobs involve the emotional labor while delivering the emotional care to the children. Child care worker plays vital aspects in developing emotional, socialization of the Children ( Ahn, 2005). The profession of the Child care worker is expected to deliver with well-established rules and practises regarding emotional display. As the job of the child care worker required emotion displays which may form the dissonance between the child worker true emotion and the emotion child care worker enactment during the role (Lee and Brothering, 2011). The authors also explain that in order to decrease this dissonance, the child care worker may hide their true feeling in order to display the emotion required for the job( surface acting ) or the child worker may raise up the emotion which is essential for the display ( active deep acting). According to ( ) young child care workers generally display the deep acting, but the experienced child care work hide their true feelings in order to display the emotions required for the job. Due to the daily contact with the children and their parents, child care worker frequently experience pressure at work which results to the job stress and exhaustion ( Cordes and Dougherty 1993). Different research and findings discussed that gendered emotional labor...

Words: 777 - Pages: 4

Premium Essay

Interior Health Consulting

...Consulting Project Alicia Gilbert, Erin Dreyer, Carley Pearson, Devon Fulton Consulting Project Alicia Gilbert, Erin Dreyer, Carley Pearson, Devon Fulton BuAd 248: Occupational Health and Safety Cathy Fitzgerald November 27th, 2015 BuAd 248: Occupational Health and Safety Cathy Fitzgerald November 27th, 2015 Executive Summary https://www.interiorhealth.ca/AboutUs/BusinessCentre/Construction/Documents/Staff%20Safety%20Guidelines%20for%20Healthcare%20Facility%20Design%20Projects.pdf designed to produce an environment of care that is safe and secure for all occupants (patients, staff, and visitors). The planning and design of the facility shall include provisions for achieving the following objectives related to the safety and security of patients, staff, and visitors: * All current provincial and national ergonomic, violence prevention and occupational safety regulatory standards are followed * The built environment promotes wellness to all those within it including staff * The built environment does not contribute to physical, psychological and emotional risks to patients, visitors or staff. * The built environment provides security from criminal activity such as personal assault or theft of property Table of Contents Executive Summary 2 Introduction 4 Literature Review 5 Methodology 6 \ 7 Findings and Discussion 8 Definition of Problem 9 Analysis of Causes 9 Under Staffed 9 Patients 10 Develop, Evaluate and Select...

Words: 6351 - Pages: 26

Premium Essay

Setting the Pace: Getting Started in Ngo Corporate Governance

...Setting the pace and getting started in NGO Corporate governance. An Assessment of corporate governance for Non Governmental Organizations in Zimbabwe By Lasford Flackson lasyflackson@gmail.com .Tel:+263773931949 Table of contents Introduction Chapter one An overview of corporate governance The evolution of governance Development of corporate governance Approaches to corporate governance Chapter two Adaptation and adoption of corporate governance Ngo sector in Zimbabwe Requirements for NGO operation in Zimbabwe Guiding principles for good corporate governance Chapter three Conclusion and Recommendations 2 Introduction The collective problem of business today is increasingly attributed to the failure of corporate governance. This means that far too many boards are failing to execute their duties responsibly, both collectively and individually. Despite increasing awareness, there is a general lack of understanding of the principles of effective corporate governance in most quarters. The study sought to assess corporate governance issues and challenges for non governmental organisations. The study takes a point of departure in explaining how non governmental organisations can adapt and adopt effective corporate governance practices viz- a- viz, how NGOs can adapt and adopt to corporate governance. Several non governmental organisations do not observe good corporate governance and this to the collapse of many. There are no set rules ...

Words: 10898 - Pages: 44

Free Essay

Hsdhidjios

...The importance of Legislation Guidelines and Polices Health and Safety at Work Act 1999 The legalisation of ‘no trailing wires’ service uses are able to work around the residential home within having the risk of tripping over wires from electrical equipment that’s around the home. As service users are doing physical activities such as dance as stereo is in use and there are wires that are used to plug in the stereo must not be trailing the guidelines protect services users, if there are trailing wires left out service users can trip over there wires and fall which would create an accident and an individual would be hurt. ‘No objects lying on the floor’ this legalisation ensures that no objects of any sort are left on the floor for service users to trip and fall over. With these guidelines services users are protected on a daily bases as they are to roam around the home without worrying about falling over. However if this is ignored service users could meet in an accident of falling over and causing an injury upon themselves. If there is a fire Service users are free to use them in order to escape from any fires within the home which why the legalisation of ‘Fire exits must never be blocked’ is in place. Large objects are moved around the room when service users are doing physical activities there therefore these guidelines protect service users. Large objects that need to be moved that involve more then on person to move and the object is in front of the fire exit if there was...

Words: 2604 - Pages: 11

Premium Essay

Child Labour

...CHILD LABOUR  1.The best way to reduce child labor for multinational corporations? Child labor offers perhaps the best example that big improvements in the workplace are always driven from pressure from within. Banning imports of products made by minors might make the people of San Francisco happy, but it has done very little to improve the lot of poor children overseas. “There is very little evidence supporting any connection between trade and child time allocation other than through the impact of trade on the living standards of the very poor,” writes Eric V. Edmunds, an economist at Dartmouth College who directs the Child Labor Network at the Institute for the Study of Labor. Most child laborers do not work in trade-related industries but in more backward areas of the economy — mainly in agriculture and retail trade. Some 300,000 children weave carpets in India, Pakistan and Sri Lanka, often for export. But this number pales next to the 8.4 million children ages 10 to 14 in India’s work force alone. The good news is that child labor has declined sharply. In 2008, 176.4 million children under 15 around the world held a job, about 35 million fewer than in 2000. But the main reason for that is industrialization and economic growth. Income growth is the one dynamic that we know can persuade parents to take their children out of the work force and put them in school. Unfortunately, campaigners in the West often ignore this finding. Garment manufacturers in Bangladesh fired...

Words: 3041 - Pages: 13

Free Essay

Tghteyrtuytgrfedcx

...The importance of Legislation Guidelines and Polices Health and Safety at Work Act 1999 The legalisation of ‘no trailing wires’ service uses are able to work around the residential home within having the risk of tripping over wires from electrical equipment that’s around the home. As service users are doing physical activities such as dance as stereo is in use and there are wires that are used to plug in the stereo must not be trailing the guidelines protect services users, if there are trailing wires left out service users can trip over there wires and fall which would create an accident and an individual would be hurt. ‘No objects lying on the floor’ this legalisation ensures that no objects of any sort are left on the floor for service users to trip and fall over. With these guidelines services users are protected on a daily bases as they are to roam around the home without worrying about falling over. However if this is ignored service users could meet in an accident of falling over and causing an injury upon themselves. If there is a fire Service users are free to use them in order to escape from any fires within the home which why the legalisation of ‘Fire exits must never be blocked’ is in place. Large objects are moved around the room when service users are doing physical activities there therefore these guidelines protect service users. Large objects that need to be moved that involve more then on person to move and the object is in front of the fire exit if there was...

Words: 2604 - Pages: 11