...The Bob Knowlton Case Study Summary Bob Knowlton is the head of the Photon Lab when a new member, Simon Fester, was introduced to his lab. He begins to feel inferior to his new member and feels that he cannot voice his concerns to his superior, Dr. Jerold. After a period of events and insecurities, he finds a better position with more salary and takes the job immediately. Dr, Jerrold and Fester were shocked by Knowlton’s decision. The lab took a large hit as Fester went on to work on another project as planned. No one knew that Knowlton wanted to leave as he did so very suddenly citing fictional 'personal' problems. Analyze the roles of those involved The main characters in the Bob Knowlton case were: Bob Knowlton - the team leader of Photon Lab - collaborative team leader - hard working man - confidence easily wavered by insecurities - does not voice out problems Dr. Jerrold - the supervisor of Bob Knowlton and his team - has very high expectations of those working under her - not observant - no instinctual perception Simon Fester - a new comer to the company and Photon Lab - confident - aggressive - competitive - opportunist - highly intelligent - non paticipative Discuss the reasons as to why what happened happened. The bringing in the newcomer: Bob Knowlton - was threatened by the newcomer that was not properly introduced to him - Fester just showed up without warning and began looking into things Dr. Jerold - did not introduce...
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...and Fester in their team. Bob Knowlton is a photon unit project head in charge of team. However, one day Bob felt that his leadership was at stake because a new brilliant scientist, Fester, was hired into the Simmons Laboratories and placed in Bob Knowlton’s work group. Fester demonstrated that his skills as a photon manager were, perhaps better than Bob’s. Jerrold, Bob and Fester’s boss, was extremely impressed with Fester and also was expressing that openly with the team. This made Bob feel intimidated that Fester was very sharp and competent and had solved some old problems, which were considered unsolvable by his team. He felt that Fester was slowly taking over leadership informal control of the team. As a result of this Bob may have lost some self-esteem and the respect of his team members. Bob Knowlton’s problem was that he was unable to discuss his opinions, feelings and conflicts with his boss Jerrold and teammates. Although Jerrold and Bob shared an open relationship, Bob did not indicate to Jerrold that he was having a problem and felt threatened by Fester’s brilliance and challenge to his leadership. Because of this Jerrold did not have a clue what was going on in Bob’s mind. Bob did not respond in the manner in which the leader of the team should have done. This demonstrated Bob’s inability to exercise authority and control when parity in team is disturbed. As a result his self-confidence in his capabilities reduced. Instead, Bob decided to quit his job...
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...Description The case “Bob Knowlton”, by Alex Bavelas explains what happens between Bob Knowlton head of the Photon Lab and new member, Simon Fester, when he is introduced into the lab. Bob Knowlton was the newly appointed head of the Photon Lab and he was still getting accustomed to leading the team when Bob Knowlton’s boss Dr. Jerrold added a bright up in comer to their team Simon Fester. Bob Knowlton feels inferior to Simon Fester and since Dr. Jerrold had some kind of relationship with Simon Fester he felt he could not tell him how he felt. As a result of this Bob Knowlton finds a better position with more salary and takes the job immediately shocking both Dr. Jerold and Simon Fester. Diagnosis During the entire case one thing stood out as the underlying reason for Bob Knowlton leaving the Photon Lab and that was lack of communication which ultimately led to Bob Knowlton perceiving that his position as team lead was in danger. Before Simon Fester was even introduced to the team Dr. Jerrold should have spoken to Bob Knowlton and informed of his plans and what Simon Festers duties are as it pertains to the team. This would have changed the outcome of the case tremendously. Theory After reading this case I believe that there are two main theories that ultimately caused Bod Knowlton to resign. The first one is that the Photon Lab Team was in the norming stage of their team development. Since Bob Knowlton was newly appointed the head of the Photon Lab but had been there for...
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...Bob Knowlton Case Dennis Dougherty Bob Knowlton Case Description Bob Knowlton was promoted to project head. He was leading a diverse team in building Knowlton’s idea of a Photon Correlator. Dr. Jerrold, the lab manager, introduces a new employee to the firm and pairs Simon Fester with the group led by Knowlton. Knowlton’s confidence associated with his accomplishment soon vanishes when Fester starts to take over the project. This left Knowlton questioning his abilities and eventually leads to his resignation. Diagnosis Bob Knowlton seems to be threatened immediately after Mr. Fester joined his project. Simon Fester appears more qualified and very eager if not overeager to solve the problems of the team. Knowlton’s insecurity has grown continually as Simon Fester has excelled in his position and has brought forward innovative ideas and solved problems that were not seen as solvable previously. When the project had to be presented to investors so much of the project was orchestrated by Fester that he had to be there to answer questions about the project that Knowlton did not know. The insecurity that Knowlton had toward Fester stemmed from a comment that Dr. Jerrold had said to him several years ago, “people who produce results get ahead in this outfit”. This quote although it seemed innocuous at the time, set Knowlton up for failure when he took the quote to heart and felt like only if he was generating all the ideas could he get ahead in the company...
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...The Bob Knowlton Case Study The problem Bob Knowlton quit his job suddenly and found a better position with more salary. But, Jerrold and Fester felt shocked on Knowlton’s decision. No one knew that why Knowlton wanted to leave. • Bob Knowlton was an introvert. He did not discuss his opinions/feelings/conflicts with his teammates. • He could not become an effective leader. He could not exercise authority and control when the unity in the team was disturbed. As a result, his self-confidence in his capabilities reduced. • He lacked communication skills. He should have communicated his roles and responsibilities. • The was an alliance between Jerrold and Fester – negative impact a. This lead to the resignation of Bob Knowlton – felt threatened by Fester. b. Bob taught that Jarrod has placed in him in his department to see Bob fail in his position. c. The alliance was not only work related but personal as well. d. The alliance between Jerrold and Fester grew stronger as the problem grew bigger. • The was an alliance between Jerrold and Fester – Positive impact a. By Jerrold placing Fester in the lab his intensions was good and to see the lab grow. b. Jerrold knew that Fraser was and expert and will boost the department. c. Fester was there to perform and not to play the political game and his intensions was not to make Bob feel bad but to do his work to the best of his ability. d. Fester impressed many people both internally and externally. Mistakes by Jerrold ...
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...The Bob Knowlton Case University of Maryland University College Europe Table of Contents Introduction 1 The Organization’s Diagnosis 1 Proposed Strategies and Interventions 2 Evaluation of Interventions 6 Conclusion 7 Bibliography 8 Introduction This paper will be discussing the Bob Knowlton case. First will be a discussion about what is going on in the organization. How the organization is run and the possible problems of lack of leadership and poor communication. Secondly, how to address the problems as an organizational development (OD) practitioner. This paper will discuss the different strategies of change and how to adjust them to meet the organization’s needs. The strategies discussed are structural and behavioral and how to change these in order to get the most out of the organization. Discussed are the interventions that would be utilized like employee empowerment, team building, role analysis/negotiation, stress management and third party intervention and how they will affect the organization. Finally, how to determine the success or failure of the proposed intervention. This is determined by utilizing anonymous surveys, and team meeting where they can share their results with other departments. The Organization’s Diagnosis The first area analyzed was how the organization was divided and what their relationship was to each other. Simmons Laboratories is divided up by main project heads who then oversee several projects...
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...Final Case Study – Bob Knowlton Finding of Facts 1: Attribution Process Knowlton notified Jerrod by mail that he was leaving the laboratory because he had found a better position. Recommendation/Justification Attribution process in chapter 4 is referred to as the ways in which people come to understand the causes of their own or others’ behavior. Knowlton felt that Fester was brought in to take his position as project head. With all the questions and research analysis that Fester completed on his own, Knowlton felt betrayed since his friend and mentor Jerrod never took the time to explain to him what was happening. When Knowlton did approach Jerrod to question why Fester was there, Jerrod replied, “We’re taking him on [.]”Jerrod also replied that, “I don’t know yet where he will finally land …I thought he might spend a little time with you by way of getting started.” I believe that Knowlton should have gone back to talked to Jerrod again. Knowlton should have got his point across about the way that he and his team was feeling about Fester questions the work that he and his team had completed over the last six months and how calling his home at 2 o’clock explaining how Link’s patterning problem could be solved among other things. Jerrod could have then explained that Fester was brought in to be the project head for another department. In 1996, my husband and I were transferred to Korea for one year by the Army and our two kids that were 15 months old and 3 ½ months...
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