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School of Industrial Engineering & Engineering Management

Business Process Outsourcing Paper

for

“Emerald Group of Companies & Merge Garments”

Submitted by:
Frago, Marian Y.

As partial fulfillment of the requirements of

SVM 171
Business Process Outsourcing

1stQuarter SY 2013 – 2014

I. I. Introduction EGC or Emerald Group of Companies is the buying firm that the researcher is in contact with specifically with their Operations Manager, Ms. Susan Velasco. EGC is the “Mother Company” of the brands RRJ (Rough Rider Jeans) and MR Lee (Stylistic Mr. Lee Jeans). They are the ones responsible for the making of those jeans, from start to finish. EGC’s company routine starts from the quest to look for the best materials / fabric to be used for their products. There is a specific team that the company sends abroad to complete this step. The style of jeans that they do is dependent on the kind of fabric that they would be able to find. If we come to think of it, the jeans that we wear come in different kinds. In EGC, for example, they produce pants depending on what’s available in the market that they buy in. There are those smooth ones, rough ones, or those stretchable ones. They are only responsible for fading certain parts of the jeans, or maybe not at all, depending on what style or design is created. This leads us to the next step of their routine, which is the formation of the jeans. Formation, meaning, the design is followed and executed. They would then proceed to cutting. The fabric bought would be cut into certain parts which make the whole jeans. The company also provides the accessories of their finished products such as the buttons, zippers, labels, etc. Next is the sewing process. They have sewing machines