...Barbara Norris Case Analysis Synopsis Barbara month into a management position of a unit that is ‘Troubled’ she has had no experience in managing a large units which included managing, scheduling and budgeting. The unit is short staffed, stressed and there is a high turnover with a poor culture. Indicated by the 29 onetoone that were requested page 2 & top of 3. Worst performing unit John Frappewell (Nursing Director) needs her to ‘turn this unit around and do it fast’ could be used as a vote of confidence and a leverage point? Management have enacted a hiring freeze and stopped all overtime across the EMU Barbara has the benefit of knowing what good management looks likes with Betty Nolan her old mentor people / leadership skills (2nd last para page 2) and procedural performance reviews (top of page 3) Summary Notes Problems: The GSU has a history of less than effective management in the past (page 3 para2) Culturally poor collaboration and teamwork (page4) Performance review system is a “mystery” (page4) No clear communication (page4) Delegation process is unclear (page4) Over aching all this is the presence of the hospital budget cuts which makes a monetary solution difficult to enact. 29 one on ones requested on the first day does some up the feeling of resentment and negativity. Solutions Barbara clearly has an excellent grasp on what the issues are but the question is what to tackle first and where is the most benefit going to be. Her solutions...
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...There once was a unique world not yet discovered, it was a planet square instead of round, orbiting in a lone galaxy far away from earth. One star, called the flagliop, and then planet llamah , where the original llama species came from. Once upon a time, and this is where the story begins, far before the evolution of mankind there was the llamas in their natural habitat on their square planet full of nature, success, and beauty. Two llamas in a scientific lab took place sitting standing at the telescope exploring the universe, when all of a sudden, a brown llama bursts inside and yells; "I'VE MADE SOME UNBELIEVEABLE DISCOVERIES!!" The white llama currently starring into the telescope turns around and says, "And may I ask what these discoveries are..?" The brown llama replies and says, "Of course, Professor Fluff." "Then go on." "I was just observing through the main telescope at front, you know, the giant one, and I happen to come across something exciting." "Get on with it Scit. You're starting to bother me." Scit blurts, "I've found another life form. They seem to be quite gigantic, and they are located thousands of light years away. They don't seem anyway intelligent, and they look much violent." Professor Fluff laughs at the poor excuse of a new scientist in training. "What's so funny?" The black llama listening on the side speaks up. "I wouldn't mind taking a look." So then Scit waved over the black llama into the other doors. The black llama looked into the glass...
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...few years such as, Avon, Mary Kay Cosmetics, and even some jewelry, and she stated that out of all of her ventures she has been the happiest with her Thirty-one career. I asked Kelly when she first decided to become a Thirty-one consultant what if any particular challenges she faced while attempting to build her business and she said there were a couple of different things that she had to deal with. Kelly stated that the biggest challenge she faced was she had to wait so long to be able to sign up as a consultant. Over four years ago when she decided to join that was when over ninety three hundred other women decided to join Thirty-one as consultants also. Thirty-one was forced to put a joining freeze on which lasted a little over six months. Kelly stated that once the freeze was lifted Thirty-one broke the women into three groups based on their last names which meant that Kelly was put into the second group of new consultants. With this additional obstacle that just meant that Kelly ended up waiting an additional ninety days before she was able to get her enrollment kit which kept her from being able to start her home ordering business right away. Kelly was very frustrated with having to wait so long to get started but, once she was able to get her kit she was on her way to starting her very own successful home party business. I asked Kelly what some competencies were used to overcome those challenges. Kelly stated that she had to put...
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...A ""A Hne"A hen is only an egg's way of making another egg." ~ Samuel Butler making another egg." "Besides for being a staple ingredient in cookie dough, we like eggs because there's lots of science involved with them." ~Blake Rider One of the most notable characteristic of an egg is how much an egg white can foam up. Why does this happen? Eggs are approximately 90 percent water and 10 percent protein. There is an electrical attraction between water molecules (for this reason you won't get any results from trying to whip up water alone) and when you beat them you are allowing the proteins to break apart the water molecules. When they get farther apart, the electric attraction decreases which allows the egg whites to spread out and bonds to form between the proteins. Over beaten eggs really means that too many bonds formed between the proteins and you can actually help to prevent this by adding vinegar. Vinegar is an acid so its particles are positively charged. These charged particles join charged protein, neutralizing them and making them less likely to form bonds with other proteins. Cold eggs whites will be more difficult to beat into a foam, because the air bubbles will be smaller and more difficult to seperate than egg whites at room temperature. Boiling eggs: Have you ever hard boiled an egg and it ended up with a flat edge on one side? Eggs have a small pocket of air trapped in-between the flatter end of the egg and the shell. When the...
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...EGGS "A ""A Hne"A hen is only an egg's way of making another egg." ~ Samuel Butler making another egg." "Besides for being a staple ingredient in cookie dough, we like eggs because there's lots of science involved with them." ~Blake Rider One of the most notable characteristic of an egg is how much an egg white can foam up. Why does this happen? Eggs are approximately 90 percent water and 10 percent protein. There is an electrical attraction between water molecules (for this reason you won't get any results from trying to whip up water alone) and when you beat them you are allowing the proteins to break apart the water molecules. When they get farther apart, the electric attraction decreases which allows the egg whites to spread out and bonds to form between the proteins. Over beaten eggs really means that too many bonds formed between the proteins and you can actually help to prevent this by adding vinegar. Vinegar is an acid so its particles are positively charged. These charged particles join charged protein, neutralizing them and making them less likely to form bonds with other proteins. Cold eggs whites will be more difficult to beat into a foam, because the air bubbles will be smaller and more difficult to seperate than egg whites at room temperature. Boiling eggs: Have you ever hard boiled an egg and it ended up with a flat edge on one side? Eggs have a small pocket of air trapped in-between the flatter end of the egg and the shell...
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...Batman vs. Superman As a young girl I was born watching Batman and Superman. I like both of them and they were both my favorite super hero’s, but I always had one that I like the most. Batman was the one I like the most because he was unique and had his own deal going on. Also, the movies that I watch the most were the Batman movies. One of the main reasons why Batman is my favorite is because he lives in a Gothic City. The one thing I like the most is when theirs trouble the police turns on the Batman search light in the sky. Both Batman and Superman compare and contrast in many ways, but they both fight for the same reason and like to help people and protect their community from criminals. Batman is one of the unique super hero’s I know because of the way he dresses and saves people. He drives a black automobile with weapons, and it also has a GPS that helps him get to where the crimes are happening. Batman does not really have powers like Superman, but he does have weapons that help him defeat the bad guys and criminals. He is also one of the best criminologist, and a tactician, as well as a master of disguise. He wears a black outfit with a black cap, and his face is cover with a black mask that has bat ears. His element is to help good people from criminals in Gotham City, and he also helps his community to be safe. Batman’s super hero sign is a bat that he puts up in the sky when theirs trouble. Superman is a hero that leads a double life; he works...
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...conducted to determine the effect of different drying methods and the addition of drying aids on the physico-chemical properties and sensory characteristics of dehydrated guava concentrate. Instant guava-drink-powder samples were obtained by dehydrating the concentrated guava juice using freeze drying, spray drying and tunnel drying techniques. Guava juice at 10.5°Brix was used to prepare the fruit powders. A significant reduction (p<0.05) in titratable acidity of 0.22% as citric acid and an increase in pH of 0.44 after drying of guava juice indicated that some acids were lost during the drying process. The oxidative loss of ascorbic acid was considerably lower in freeze drying (18.8%) compared to tunnel drying (32.2%). Spray dried powders were obtained from the guava juice with different maltodextrin concentrations as drying aids. When 30% maltodextrin was added to guava juice, the solubility of powder was 95% whereas, adding 60% maltodextrin decreased the solubility to 86%. The chromametric parameters L* (lightness), a* (redness) and b* (yellowness) were found to be significantly (p<0.05) affected by drying methods. Twenty trained sensory panellists ranked the juice prepared from the freeze dried powder as the highest and there were no significant differences (p>0.05) between the juice prepared from spray drying of guava juice upto 50% added...
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...What is the job of the central nervous system (CNS)? The central nervous system consists of the brain, the spinal cord, and a complex network of neurons. They are protected by the meninges which are three layers of connective tissue and the central nervous system is also encased in bone while being surrounded by cerebrospinal fluid which also adds an additional protection from injury. The brain is our central control center that processes many body functions and sensory information whereas the spinal cord is a conduit for communication between the brain and the rest of the body. The spinal cord is also responsible for controlling certain simple musculoskeletal reflexes that do not need input from the brain. The brain processes both conscious and unconscious body functions. Neurons are the basic unit of nervous tissue that is responsible for transmitting signals. So the neurons receive information from the body which then it travels up the spinal cord into the brain where it can be processed. (a.u., www.mcb.berkeley.edu) What is the job of the peripheral nervous system (PNS)? The peripheral nervous system works with the central nervous system where it is the rest of the nervous system throughout the body which includes the senses of vision, hearing, taste and smell as well. It also includes the automatic nervous system that controls such actions as digestion and temperature control, the involuntary control of muscles whereas the voluntary control of skeletal muscles...
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...What Every Body is Saying An Ex-FBI Agent’s Guide to Speed-Reading People Joe Navarro FBI Special Agent (Ret.) with Marvin Karlins, Ph.D. To my grandmother, Adelina, whose withered hands lovingly molded a child into a man. —JOE NAVARRO To my wife, Edyth, who has blessed me with her love and taught me what it means to be a caring human being. —MARVIN KARLINS Contents Foreword: I See What Y ou’re Thinking Acknowledgments One Two Three Four Five Six Seven Eight Nine Mastering the Secrets of Nonverbal Communication Living Our Limbic Legacy Getting a Leg Up on Body Language: Nonverbals of the Feet and Legs Torso Tips: Nonverbals of the Torso, Hips, Chest, and Shoulders Knowledge Within Reach: Nonverbals of the Arms Getting a Grip: Nonverbals of the Hands and Fingers The Mind’s Canvas: Nonverbals of the Face Detecting Deception: Proceed with Caution! Some Final Thoughts Bibliography Searchable Terms About the Authors Other Books by Joe Navarro with Marvin Karlins Credits Copyright About the Publisher FOREWORD I See What Y ou’re Thinking Marvin Karlins, Ph.D. The man sat stoically at one end of the table, carefully crafting his replies to the FBI agent’s inquiries. He wasn’t considered a major suspect in the murder case. His alibi was believable and he sounded sincere, but the agent pressed on nevertheless. With the suspect’s consent, he was asked a series of questions about the murder weapon: “If you had committed this...
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...Outline Introduction: Where there is design, there is a designer. Thesis: G-d created the world in six days as described in the Book of Genesis, chapter one. Argument (point) #1: Apollo Argument (point) #2: The Cranium and the Brain Argument (point) #3: Hibernation: The bear Argument (point) #4: The painted turtle. The deer, the squirrel and the woodpecker: Conclusion: All societies since the creation of the world comprehend that acumen and intellect originate from a superior Intelligence. As described in Genesis chapter one, G-d created the world in six days. Does God Exist? Where there is design, there is a designer. Those who choose to disbelieve must twist their logic into pretzels in order to accommodate the misinformation they feed themselves. They expend endless energy positing the truth of their assertions to the rest of the world. In a sense, lack of faith is easier because it absolves the denier of any obligation, appreciation or indebtedness to The Creator. G-d created the world in six days as described in the Book of Genesis, chapter one. Frank observation by rational persons of any of the smallest quantifiable aspects of this ordered world will lead to the conclusion that there is a Creator. They can choose to examine a leaf, a gnat or a blood cell. “All roads lead home”. They must each draw the same conclusion. I have chosen examples from the human body and from nature that are but tiny illustrations of the glory, the profound intelligence...
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...In the novel Feed by M.T. Anderson, most people in the future have a technology in their brain called “Feed.” It allows anyone who has it the ability to search data, chat, and receive advertisements. Also during this time most people have legions which are considered a fashion statement like a necklace or tattoo. In the beginning of the novel Titus and his friends Marty, Link, Loga, and Quendy go to Mars for spring break, where they meet an out of the ordinary girl named Violet. They all end up going to a club and get hacked by a hacker except for Loga. They start yelling “We enter a time of calamity!” Soon the police come and they are all rushed to the hospital. Their feeds are shut off for awhile, so everyone starts messing...
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...electrical signals generated in adjacent axons. End Bulbs or Terminal Bulbs: Look like tiny bubbles that are located at the extreme ends of the axon's branches. Each one is like a miniature container that stores chemicals called neurotransmitters, which are used to communicate with neighboring cells. Synapse: An infinitely small space (20-30 billionths of a meter) that exists between an end bulb & its adjacent body organ (heart), muscles (head), or cell body. 2. The central nervous system: Made up of neurons located in the brain & spinal cord. 3. Differences between neurons and nerves affect recovery, One reason neurons have only a limited capacity to be repaired or rewired after damage is that there is a genetic program that turns off regrowth when neurons become fully grown by causing problem with motor coordination, strength and sensation. Recent advances in stem cell research suggest the human brain may be able to grow more neurons. If this were possible, the brain could repair damage caused by an accident or disease, such as Alzheimer’s 4. A Phantom Limb is the sensation that an amputated or missing limb (even an organ, like the appendix) is still attached to the body and is moving appropriately with other body parts 5. Parkinson’s...
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...people accept that stress is a part of life that must be dealt with when it is not. Stress, often times, is overlooked because people have a vague idea of where in the brain it affects, how stress affects their body, and that treatment is available. Effects of Stress on the Brain The brain is a complex organ that is highly affected when a person suffers from stress. Stress, large or small, has many effects, such as shrinkage of the brain, killing of brain cells, and diminishing memory. There is a factor known as GATA1 in the brain that is activated by stress. When GATA1 is activated, it lowers the synaptic connections that occur in the brain (Frazier, N.D.). The fewer the connections, the lower the volume of the brain is. Fortunately, this is not permanent and can be cured. The chemicals that carry messages from one nerve cell to another become depleted, and the brain becomes sluggish and inefficient (Frazier, N.D.). Symptoms that could come from this would be depression, difficulty sleeping, difficulty of learning, absent mindedness, and obsessive or compulsive disorders (Boyles, 2007). When the body is attacked with stress, the brain releases adrenaline which increases heart rate in order for the brain to flight, freeze, or flee (Boyles, 2007). When the threat continues, glucocorticoids, a hormone that helps the brain continue to function, will...
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...3 Thinking Techniques to Improve Your Intellectual Horsepower Here are 3 simple thinking techniques I tend to use each day. There are some more advanced thinking techniques, but here I’m boiling down to a set of 3 you can use today. In fact, you can even use them while you read this post. I’ll go through the thinking techniques in order from simpler to more complex, so you can use them right away. For the sake of this exercise, let’s think of "thinking" as simply asking and answering questions. If you want to improve your thinking, ask better questions. Using these techniques will improve your thinking, by improving your questions. 3 Thinking Techniques Here are 3 thinking techniques I use fairly regularly: * How Might That Be True? * PMI * Six Thinking Hats How Might That Be True When you hear something new, or information that conflicts with what you think you already know, ask yourself, "how might that be true?" This simple question will open your curiosity. It can also help you build rapport. This second point is especially important. If you’re quick to prove people wrong, people won’t share information with you. Rather than fight somebody on a point, right from the start, you can help them explore the point. You don’t have to agree. Instead, you’re exploring possibility. Sometimes people have good information or knowledge, but it’s generalized so it appears to be wrong, but there’s kernels of truth or insight. PMI I think of PMI as Edward...
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...Random House, Inc., New York. RANDOM HOUSE and colophon are registered trademarks of Random House, Inc. ISBN 978-1-4000-6928-6 eBook ISBN 978-0-679-60385-6 Printed in the United States of America on acid-free paper Illustrations by Anton Ioukhnovets www.atrandom.com 2 4 6 8 9 7 5 3 1 First Edition Book design by Liz Cosgrove Duhi_9781400069286_2p_all_r1.j.indd iv 10/17/11 12:01 PM To Oliver, John Harry, John and Doris, and, everlastingly, to Liz Duhi_9781400069286_2p_all_r1.j.indd v 10/17/11 12:01 PM Duhi_9781400069286_2p_all_r1.j.indd vi 10/17/11 12:01 PM CONTENTS PROLOGUE The Habit Cure GGG xi PA R T O N E The Habits of Individuals 1. THE HABIT LOOP How Habits Work 3 31 60 2. THE CRAVING BRAIN How to Create New Habits 3. THE GOLDEN RULE OF HABIT CHANGE Why Transformation Occurs GGG PA R T T W O The Habits of Successful Organizations 4. KEYSTONE HABITS, OR THE BALLAD OF PAUL O’NEILL Which Habits Matter Most 97 Duhi_9781400069286_2p_all_r1.j.indd vii 10/17/11 12:01 PM viii G Contents 5. STARBUCKS AND THE HABIT OF SUCCESS When Willpower...
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