...This manual will help guide any human resource manager how to adminster the dynamics of a business analyst position. This manual will also enable the HR professional in the four functions of job analysis, selection process, orientation and training, in order to help the organization meet it’s goals for the business analyst position. Executive Summary As a human resource manager it is important to identify the organization’s goals and requirements. A successful HR manager will use this information to effectively manage the aptitude of the personnel to achieve the company’s target. The key factor in doing so is to properly staff the company for the jobs that must be completed. Staffing can be extremely intense because the company depends on the HR manager to find the best qualified person to match each job within the organization. This guide focuses on the necessary steps to hire someone for a business analyst position. There are four functions that are crucial in the hiring process: Job Analysis, Selection, Orientation & Training. The first method is the job analysis. “Job analysis is sometimes called the cornerstone of HRM because the information it collects serves so many HRM functions. Job analysis is the process of obtaining information about jobs by determining the duties, task, or activities of those jobs,” is stated by Bohlander and Snell the authors of Managing Human Resources. (Bohlander and Snell, 2007 p. 144) The second method is the selection process...
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...Obtaining a challenging position in a respectful software house, or multinational organization in the field of information technology. Aiming to fully utilize my professional experience, academic background, and further develop my technical skills. Work Experience Etisalat Misr – Outsourced by BBI 4/2011-Present Role * System Analyst * System Analyst in Data Quality - DWH Team. * Include service quality measures in the requirement/design for all projects. * Achieve quality assurance for new and modified models. * Increase quality checks for early problems detection by keeping enhance data quality process and methodology. * Grant smooth end month/end year closing for the Finance Department. * Performing daily, weekly, and monthly statistical reports, spreadsheets and graphs that ensure the integrity of trends for vital areas of the telecom operation and KPIs that support in taking right decisions. * Checking usage and revenue trends and investigate the reasons behind any deviations or spikes. * Validate the quality of data extracted against the business rules on daily basis. * Daily follow up on quality issues resolution with other IT teams (IN, Billing, App. Support…). * Fulfill commercial Calendar, BI Reporting requirements and Self Service user requirements. * Act as second line support for issues escalated by the Application support team. Major...
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...Business Process Analysis and Measurement Portia Lewis ISCOM/471 February 13, 2013 University of Phoenix Business Process Analysis and Measurement Performance measurement identifies the dimension of service rendered to a customer. Team C will discuss four of the performance measurements that Disney can use to enhance service to the company. Responsiveness, Price knowledge, Flexibility, and Reliability. Responsiveness is the willingness to help customers immediately. Disney large theme park, receives many customers entering the park every day. Disney has a full staff, offering good customer service daily. Disney has well trained staff members and if one staff member cannot assist, they have the connection to find the correct answer. Price tags are visible on Disney products. The company keeps the customers knowledgeable of prices. Disney knows that price tags are important. Without tags on an item, customers may become frustrated and reluctant to ask a sales clerk for assistance. Price tags are important for both the employee and the customer. Once price tags are attached this can save the sales clerk time from look up the item, and the customer service process gets the customer out the door faster. Another importance is Flexibility. Payment is made with different credit cards to Disney. Once the customer enters the gate to Disney attraction, a slide of a card enters a family for a fun day. Today’s busy world calls for plastic cards and a little cash. ...
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...THE BIG DATA CHALLENGES by William Thomas Info System Decision-Making Professor Raied Salman July 21, 2014 Volvo was founded in 1927 and, is one of the more popular brands of vehicles with over 400,000 cars sold in 2013. Their largest markets are the United States, Sweden, China, Germany and the UK. Volvo has taken vehicle diagnostics to another level by using the data transferred from their vehicles to improve the quality and performance of their overall fleet on the street and on the assembly line. In 1999 Volvo began collecting diagnostic read-out (DRO) data as a tool to help them get a better view into the performance and mechanical failure under actual field conditions. There are several factors to the diagnostic read- out that Volvo has to use in order for this information to be considered “useable data.” Diagnostic trouble codes (DTC) are generated when the vehicle presents some sort of fault, it is then stored in the engine control unit (ECU). The next step is where Volvo took the next in order to transfer data in knowledge. At a typical dealership the service technician would connect his code analyzer to the vehicle’s code output connection. He would then use this information in order to provide or suggest what type if any maintenance or repairs are needed. However; at a Volvo dealership, the data is transferred to a centralized database at the Volvo Headquarters commonly referred to as the “Data Warehouse.” This data is accessible to all Volvo dealerships...
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...TITLE PAGE Business Environment Assignment (2015) – (Y/601/0546) * A Qualitative Business Analysis of Two Different Organisations: - (Waltham Forest College: Public Sector and Costa Coffee: Private Business Sector). * This Process Involved Assessing the Influence of Stakeholders and the Relationship Between Businesses and The Local, National and Global Market Environments. CONTENTS LIST PAGE Introduction 3 Literature Review 4 Overview: Critical Review 6 Methodology 7 Investigations/Findings 8-19 Conclusions 20 Recommendations 21 Bibliography/References 22 Appendices 24 1.1 INTRODUCTION This report is a qualitative analytical assessment (Easterby-Smith et al 1991) by the author on behalf of Charles Hunt Investments concerning two contrasting organisational types. The first entity is Waltham Forest College, which is an expanding UK public sector college. The other company is Costa Coffee – a successful UK based and international coffee chain which provides high quality food and beverages service to UK and overseas clients. The aim of this report is to investigate and qualify how Charles Hunt Investments can raise financial resources from (for) clients such as the above mentioned and examine ways, on a long term basis how to secure the best dividends (tangible and intangible benefits) for its stakeholders (Kotler, 1997). A further aim of this qualitative study...
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...Introduction Marketing is delivering goods and services to the customers and be likely to signify managerial future more willingly than industry prospective. Analysis says that, marketing is conducts which are guarded in their implementation to reach objective and collective performance of the company. Recently P&G has introduced an extra $1bn for the purpose of advertising and making total spend was $8.6bn (£5.4bn), that is equal of around 11% of whole sales. Chief executive of P&G Mr. Bob McDonald P&G says: “They are carrying out on all three width of expansion strategy - touching and recovering extra consumers' lives, in new parts of the world and more absolutely."They have made investments in modernization, support of marketing and value of consumer. These have provided go faster unit volume that might increase the profitable market share growth in the near future. Those are very obvious sign in their strategy is operating." (http://www.mad.co.uk/) Marketing planning process strategy for the expansion The P&G has implemented a supply chain innovation and MR. Jake Barr is in charge of this. He is responsible to form out the techniques to obtain the customer commodities like giant's detergents, soaps and personal care products etc. for the people of 5 billion customers in 170 countries more efficiently including USA. This could generate $50 billion for the company that have boasts 13 brands and making more than $1 billion worth of revenue every year. In order to...
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...Source: S. G. Powell and K. R. Baker, 2004. The Art of Modeling with Spreadsheets. New York: Wiley & Sons. Copyright © 2004 by John Wiley & Sons, Inc CHAPTER 1 INTRODUCTION MODELS AND MODELING Modeling is the process of creating a simplified representation of reality and working with this representation in order to understand or control some aspect of the world. While this book is devoted to mathematical models, modeling itself is a ubiquitous human activity. In fact, it seems to be one of just a few fundamental ways in which humans understand the world. As an example, a map is one of the most common models we encounter. Maps are models because they simplify reality by leaving out most geographic details in order to highlight the important features we need. A state road map, for example, shows major roads but not minor ones, gives rough locations of cities but not individual addresses, and so on. The map we choose must be appropriate for the need we have: a long trip home across several states requires a regional map, while a trip across town to find a new doctor’s office requires a detailed street map. In the same way, a good model must be appropriate for the specific uses intended for it. A complex model of the economy is probably not appropriate for pricing an individual product. Likewise, a back-of-the-envelope calculation may be inappropriate for acquiring a multibillion-dollar company. Models take many different forms: mental, visual, physical, mathematical...
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...------------------------------------------------- October 04, 2013 ------------------------------------------------- Dear Hiring Manager, I am applying for the Competitive Intelligence Analyst position at Google. Working at Google has always been a dream for me and this position excites me further because it involves my passion for research and keeping abreast of the technology industry. I do understand that my career path so far isn’t that of a typical intelligence analyst. However, I believe that many of the skills I gained during my five years as a business analyst are transferrable to this position. In addition, my MBA specialization in competitive intelligence (called ‘business intelligence’ in Thunderbird) and my project at BillingTree has taught me the latest techniques in information gathering. Studying at Thunderbird, which is the #1 in Global MBA, has also helped me appreciate the nuances of working with other cultures, which I am sure will help me in intelligence gathering. Listed below is a comparison of your job requirements and my qualifications: Your Requirements | My Qualifications | * MBA / BA / BS Finance, Economics, Marketing or Liberal Arts, or equivalent practical experience. | * MBA degree with a Competitive Intelligence concentration, BS degree in engineering and five years of business analysis experience. | * 4 years of analytical experience with an understanding of competitive industry dynamics. * Experience analyzing and synthesizing qualitative...
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...http://www.batimes.com/articles/change-management-101-for-business-analysts.html Business Analysts Times Change Management 101 for Business Analysts 26 September 2012, Jarett Hailes Change is hard for most people. There are a variety of reasons why change is hard, from our inherent need for a sense of security to having to deal with too much change at once to not following a process to increase the change’s likelihood of success. I know I am personally not looking forward to having to adapt my hyper-productive processes when Windows 8 is released and I may have to re-learn or find new ways to do things efficiently. As Business Analysts, we are often involved in projects or initiatives that cause a great deal of change within an organization. In some cases we are put on the front lines of the change, whether it is gathering requirements from skeptical stakeholders to supporting the review of a solution that was put in place too quickly and is now meeting strong resistance. In order to get our jobs done effectively in such situations, we need to understand how change is perceived by individuals and know how to help guide people through change within the context of our role. All Change is Personal In order to help people work through changes, we need to first understand that change occurs at the individual level. The overall organizational change that occurs is a result of the changes made by each individual. Every person will react to the same change in a different way based...
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...Microsoft Excel to conduct modeling to simulate their business growth other than Microsoft itself? Microsoft has made billions of dollars selling their Microsoft Office Suites and their home computer operating systems around the world. They have become one of the largest and well known companies in the world. The way that I see it, is that Microsoft’s business model, in a nutshell, is to provide goods and services in the form of software and support to paying customers. One question that may be asked in this day an age is with the advances in cloud computing and Google’s “free” gadgets, will the traditional Microsoft’s business model come to an end? What will Microsoft’s business analysts do in order to change their business model? One can only imagine that it will need to be modeled and simulated first to avoid potentially expensive mistakes. I must start off by saying that before I started my Systems Modeling Theory online class through Strayer, I thought that it may just be one of the hardest classes to understand that I’ve ever taken throughout the course of my college career. I can say now after having completed the last nine weeks of class that I was correct. What’s hard, is not understanding the concepts of why businesses would use Excel models for their business growth but rather the actual use of Excel itself. With all of the bells and whistles an who’s-its and what’s-its that Excel provides for the Business Analyst professional, it’s extremely hard to get a clear...
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...part of determining whether to give this criteria a high or low score. Follow a similar process ""Anticipated Duration"". Since project duration depends on project complexity, mentally categorize earlier projects as short, average or long duration to help put the current project in context. 2. After assigning a score for each criteria, view the Feasibility Study Suitability Indicator to discover the best method to use for determining project viability. 3. Omitted criteria will give an inaccurate result, so ensure all criteria are scored before checking the indicator." Criteria "Score (1=high, 3=low)" Guidelines Business Risk "1 = Significant, high-risk projects 2 = Low-to-modertate risk projects 3 = Small, low risk projects" Technology Risk "1 = Significant, high risk technological risks 2 = Low-to-moderate technological risks 3 = Small, low technological risks" Anticipated Project Size "1 = Large 2 = Medium sized 3 = Small" Anticipated Project Duration "1 = Long 2 = Medium duration 3 = Short" Project Dependencies "1 = Substantial and intricate project dependencies 2 = Minimal or manageable project dependencies 3 = No project dependencies" Strategic Importance "1 = Has high strategic importance 2 = Has moderate strategic impact 3 = Is a localized project with little strategic impact " Level of executive buy-in...
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...Research on information management IM Professional position that I aspire to have From my point of view, I will choose business technology analyst as my aspiring position. It is a position that requires people to have the technical background and business knowledge. As a student in information management, this position matched us best. A special profile is listed as follows. Maggie H Chen (https://www.linkedin.com/in/maggiehchen) who was graduate from Syracuse University is a business technology analyst. She have a dual degree in Finance and Information Management and Technology. She is aspire to become an effective international business communicator and is currently have more than one year working experience as business technology analyst. Practices that will cause failures in IM management In this specific position, the practice that you cannot correctly translate the business requirement into technical requirement will most likely be the case failure in IM management. Considering the specific profile listed above, it is possible for her to incorrectly translate the requirement since she didn’t have the strong technology background. Business analyst is now crucial for the success of the information management. Since this position provide the “translation service” for the business department and technology department, and imprecise translations will result in failure of the project. A study [2] has showed that poor definition requirements (50%), communications...
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...learning from each other, our customers, our competitors, and our experiences. While the staffing coordinators are busy scheduling associates to go out for an assignments the system is not designed to back up information pertaining to pay rates and shifts. At the end of the week the data entered to keep up with time and pay rates no longer exist in the database. Our IT department must come up with a plan to save the data and store information for the staff to retrieve for compensating the employees. The purpose of this plan is to upgrade to more current versions of Oracle databases and financials applications. The personnel involved in this project is the Development Team, and Business Analysts team as time progresses with this project the Reporting Team will get involved. Business Analysts is coordinating with application services and the finance department. The development team will perform these upgrades efforts in 4...
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...Financial Analyst I | | 登记日期 | 2012/7/23 | | 地点 | Providence, RI | | 国家/0 | USA | | 工作详情 | POSITION TITLE: Financial Analyst I DEPARTMENT: Analysis REPORTS TO: Manager of Financial Analysis HOURS: 37.5 FLSA: Exempt SALARY GRADE: 12Overview:The Financial Analyst I will gather business requirements, analyze data, and provide advanced reports to internal and external customers, represent the Financial Analysis team during cross functional projects and perform the job in accordance with Neighborhood's Mission, Vision and Values.Qualifications:Required: - B.S. in Business or business related field - 3-5 years of relevant professional experience - Advanced spreadsheet skills (Excel) - Strong knowledge of relational databases - Budget experience - Financial modeling skills - Business analysis experience - Strong analytical skills - Ability to recognize and recommend process improvements - Desire to take ownership of work - Customer service skills - Demonstrated team mentalityPreferred: - MBA - Managed care experience - Knowledge of business intelligence software - Incurred But Not Reported (IBNR) preparation experience - Managed care contracting experience - Knowledge of statistics for calculating medical expense trends - Knowledge of time value of money concepts - SQL experience Duties and Responsibilities: Responsibilities include, but are not limited to the following: - Monthly financial close responsibilities - Financial...
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...Name: Institution: Tutor: Course: Code: Date: Introduction. Business analysis is the art of understanding business change needs, determining the business impact of those changes, capturing, analyzing and coming up with recommendations to ensure that business is running smoothly (Cadle, Eva, Hindle, Paul, Rollason, Turner, Yeates, (2014). Business analysts play a crucial role in the life of any organization. The job description of business analysts varies from organization to organization and also from one project to another. There are many titles of business analysts that is, business process analyst, IT business analyst, Business system analyst and functional architect just to name a few. Business analyst are involved in the identification of potential problems, needs and opportunities at all levels of an organization. Their primary task is to make sure that solutions are found to tackle the needs or business problems and in turn help the organization to achieve its goals. Therefore, the roles of a business analyst in an organization are: to clearly understand what the business entails and how it operates. Secondly, they determine and come up with ways of how to improve and optimize the existing business processes. Analyst identify opportunities for improvement in business operation and processes by researching, documenting and analyzing business needs and requirements (Blais, (2012)). Business analysts solve business problems. They are the one who determine which process or...
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