...Whistleblowing and ethics helplines in the 1Modes of Managing Morality Model Leon J van Vuuren Department of Human Resource Management University of Johannesburg Abstract The Modes of Managing Morality (MMM) model provides a heuristic device to assist business ethics scholars and practitioners to make sense of the differences that exist in the ways in which different organisations manage their ethics. Although it is difficult to demonstrate a clear distinction between ethics advice and whistleblowing, these activities are often fused in organisations and the seeking of ethics advice may of necessity sometimes spill over to a need for whistleblowing. The extent and ways organisations are tolerant to and utilise ethics communication in each of these modes were illustrated in this paper. In particular, the varied prominence of whistleblowing and ethics advice facilities in each of the reactive (some whistleblowing), compliance (ethics advice supplementary to whistleblowing) and integrity (whistleblowing supplementary to ethics advice) modes were indicated. The seamless integration of ethics talk and ethics advice in the TAO-mode makes whistleblowing superfluous in this mode. The necessity for leaders and managers to acquire an ethics management competence that would, among others, allow them to actively engage in and encourage ethics talk, was emphasised. Keywords: Ethics, ethics talk, hotlines, help lines, help desk, whistleblowing, Modes of Managing Morality Model, compliance...
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...Extended Essay Business and Management Research Question How does operating in highly corrupt countries impact Shell's approach to operating ethically and with corporate social responsibility? Candidate Name: Lucas Pontes IB Candidate Number: 000416 - 0070 School Name: International School of The Hague Advisor: Jane Austin Date Submitted: 11 February 2014 Word Count: 3863 Abstract’s Word Count: 223 Abstract This essay is aimed at answering the question ‘How does operating in highly corrupt countries impact Shell's approach to operating ethically and with corporate social responsibility?’ In order to answer the question Business and Management tools and theory have been applied to Shell’s way of doing business, focusing on corrupt countries. The essay takes into consideration the causes of corruption or unethical behaviour, and links to what Shell could do, or have done, to prevent such behaviour. The information of this essay has come from the public domain as well as Shell’s internal policies such as their Code of Conduct, their General Business Principles and other websites listed in the bibliography. The way in which Shell is considered a business, which has a corporate social responsibility approach, was assessed by using external business tools such as SWOT analysis and Cause and Effect diagram. The analysis allow us to see that Shell is trying to minimise the level of corruption and unethical behaviours among Shell and its employees by adopting several...
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...Is Sales Ethics an Oxymoron? Introduction It has been said that sales ethics is an oxymoron. In this paper, this topic will be discussed. First, what is an oxymoron? It can be explained as the bringing together of two apparently contradictory concepts such as 'a great defeat' or 'humiliating honor'. From this topic, it is saying that sales ethics is an oxymoron which indicates that there is no ethic in sales. It is suggesting that sales are in some degree unethical. For example, it may believe that ales or business is integrally harmful. Or we can say it is at best amoral and it is beyond the normal moral considerations. In order to better discuss the statement of the question, it is necessary for us to define the meaning 'sales ethics'. Sales or business ethics is the application of ethical values to business behaviour or sales function. When the first trade happened the argument of sales ethics (business ethics) has had drown a great attention (i.e. the Code of Hammurabi, created nearly 4,000 years ago, records that Mesopotamian rulers attempted to create honest prices. In the fourth century BCE, Aristotle discussed the vices and virtues of tradesmen and merchants. The Old Testament and the Jewish Talmud discuss the proper way to conduct business and even includes topics such as fraud, theft, misleading advertisements, environmental issues and just prices. ) Throughout the history of commerce to today, the issues of business ethics is a continuous source of debate as it...
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...Task 1: ------------------------------------------------- ------------------------------------------------- Explain the concept of ethics to the organisation and evaluate the factors which could influence organisational ethics. Evaluate the organisational code of ethics to establish if the legal requirements and the needs of stakeholders have been met. ------------------------------------------------- Guideline word count: 700 - 800 words ------------------------------------------------- ------------------------------------------------- A.C. 1.1 - Discuss the concept of ethics in an organisational context Organisations conducting themselves ethically means behaving both fairly and honestly. Organisation need to consider the impact and fairness of their decisions. Ethics in an organisation is about how the organisation conducts itself as it goes about its daily business. Managers and leaders are typically aware of their duties and responsibilities. However ensuring they execute their functions in an ethical manner which demonstrates integrity and honesty is equally or arguably more important. If an organisation behaves ethically then the organisation benefits. The reputation of the organisation or profession can improve, it reduces the risk of misconduct which could damage the organisation’s reputation. Ethical behaviour in an organisation enables the retention of good staff and also attracts the right type of people and enables the recruitment of quality...
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...MGMT314: Lecture 12 / chapter 9 Ethics and Corporate Social Responsibility ETHICS * Ethics concerns principles of right or wrong conduct * The moral principles and values that govern the behaviour of people, firms or Govt. regarding what is right and what is wrong * Being truthful * Demonstrating integrity of character * Not cheating customers * Not harming people and trading with decency BUSINESS ETHICS * Involves the application of general ethical principles to the actions and decisions of businesses and the conduct of their personnel * Are not materially different from ethical principles in general because business actions have to be judged in the context of society’s standards of right and wrong * Ethic behaviour in business requires adhering to generally accepted norms Why study ethics in business? * Ethical behaviour is simply the right thing to do. It is often prescribed within law and regulations * Ethical behaviour is demanded by customers, govt. and the news media. Unethical firms risk attracting unwanted attention * Ethical behaviour is good business, leading to enhanced corporate image and selling prospect. Firms with strong reputations have an advantage when hiring and motivating employees, partnering and dealing with foreign governments. * Related issues * Bribery (over US$1 trillion in bribes is paid around the world) * Kickbacks; illicit payment made to someone in return for facilitating...
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...should, good, right, and fair. Values are so central to individuals’ personality and cognitive structure that they influence every facet of human behaviour - attitudes, decisions, oral judgments, evaluations, and social action. Intrinsic qualities of values determine our outer behavior. People seek these qualities in activities they engage, in objects they acquire, in principles they cultivate, in situations they live through, in professions they work, and in evaluations they make. Values are, thus, prime drivers of personal, social, and professional choices. Values are the principles & priorities which help us make decisions on a daily basis. If one truly values honesty, he will choose to be honest in interactions. If one values family strongly, he will make time in his life for family. If growth is a top value for one, he will make decisions which encourage personal development. Values are constantly changing & developing throughout our lives. In childhood, our values are usually the ones held by parents and other adults around us. As we continue to mature, other influences such as peers & the media affect our values. With so many influence telling us what to value, how do we know what is really important for us? Values, therefore, become part of complex attitude sets that influence our behaviour and the behaviour of all those with whom we interact. What we value guides not only our personal choices but also our perceptions of the worth of others. We are more...
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...COVER SHEET Vee, C. and Skitmore, R.M. (2003) Professional ethics in the construction industry. Engineering Construction and Architectural Management 10(2):pp. 117-127. Copyright 2003 Emerald. Accessed from: http://eprints.qut.edu.au/archive/00004119 PROFESSIONAL ETHICS IN THE CONSTRUCTION INDUSTRY Charles Vee and Martin Skitmore School of Construction Management and Property Queensland University of Technology Gardens Point Brisbane Q4001 Australia For Engineering, Construction and Architectural Management Corresponding Author: Professor Martin Skitmore School of Construction Management and Property Queensland University of Technology Gardens Point Brisbane Q4001 Australia 14 June 2002 (version 2) PROFESSIONAL ETHICS IN THE CONSTRUCTION INDUSTRY ABSTRACT The results are provided of a small, but reprersentative, questionnaire survey of typical project managers, architects and building contractors concerning their views and experiences on a range of ethical issues surrounding construction industry activities. Most (90%) subscribed to a professional Code of Ethics and many (45%) had an Ethical Code of Conduct in their employing organisations, with the majority (84%) considering good ethical practice to be an important organisational goal. 93% of the respondents agreed that “Business Ethics” should be driven or governed by “Personal Ethics”, with 84% of respondents stating that a balance of both the requirements of the client and the impact on the public should...
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...Business Ethics Beverley Sullivan Introduction to Management and Leadership Walden University February 13, 2015 Introduction Business Ethics is a crucial aspect of any organization, and all successful organizations should adhere to business ethics. Business Ethics emphasizes that organizations adhere to the moral and ethical principles when undertaking day to day operations. I will define ethics and look at what are our moral beliefs. Explain the purpose of ethics and ethics in business, highlight ethical dilemmas, and provide an example of unethical practices involving government officials. Business Ethics Definitions The word ethics is derived from the Greek word Ethos and has a number of meanings. Merriam-Webster’s Collegiate Dictionary gives several definitions of ethics, including a set of moral principles or values. One example describe the word as a theory or system of moral values or the principles of conduct governing an individual or a group. If one looks at the purpose of ethics/morality and the common conception of the purpose of business one can make a reasonably good case that business ethics is an oxymoron. The argument would run along the following lines. To the extent that business and the market in which it flourishes is driven by an unconstrained pursuit of self-interest. Without ethics, business could not function since it requires a great deal of trust and integrity. Duska, R. F. (2007). Business Ethics is the moral analysis...
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...discussing business ethics and social responsibility in our presentation today, and relating these theories specifically to the News of the World phone hacking scandal that broke in 2007. This scandal involved journalists and editors of the publication, News of the World illegally hacking into people's phones in order to access information that would not have been available to them otherwise. Though exact numbers are not known, lists of phones were confiscated listing thousands of mobile numbers, including the numbers of members of the royal family, some celebrities and the families of soldiers, terror and murder victims (BBC News UK, 2013). The scandal was further complicated when members of the London Metropolitan police engaged in behaviour that covered up or misrepresented the legality of the actions undertaken by the paper (BBC News UK, 2013). So to start, what are business ethics and social responsibility? Ethics are not easy to define. They represent a social contract between individuals of a given community, and define what a person ought, and conversely ought not, to do, (Andre & Velasques 1987). However, ethics are not defined by individuals, but rather represent the values of the largest majority. This means that the things an individual values may not be congruent with acting ethically as is defined by the community. This conflict is representative of an ethical dilema. This occurs when an individuals values contradict the behaviour that the code of ethics they belong...
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...The existence of Ethics has been acknowledged for quite a long time as a part of philosophy study of human conduct. In the past few decades, Business Ethics has become such an important issue that it was added into business majors’ curriculums in business schools and studied and applied widely in firms. As people become more aware of all the right – wrong – good – bad relating to the world of business, Ethics comes to set the guidelines for behaviours and conduct within an organization. However, unethical behaviours still exist despite all attempts to fight misconduct and can be at any level of management. In my opinion, if I were in the situation of being encouraged to inflate my expense account, it would be my moral philosophy that most impacts my decision rather than the cultural values of the organization for which I work. The term Business Ethics is defined as a set of rules, principles and standards that guide behaviours in the world of business, with an emphasis on determining what is correct and what is incorrect. Unethically leads to financial misconduct. For the past 15 years, businesses have been faced with the arisen of false accounting frauds which caused significant damage and losses to companies. It was reported in the 2012 Report to the Nations on Occupational Fraud and Abuse by The Association of Certified Fraud Examiners that approximately 14.5% of all asset misappropriations investigated involved expense reimbursement frauds. Employee’s inflating their...
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...Business Research Project Ethical Issues Amber Valles Res/351 Business Research Project Ethical Issues Research Project Summary Ethics while carrying out a research should always be observed by the researcher and the study participants. This paper seeks to look at ethical practices that should be observed by the Williams Company as it undertake a business research on the factors that determines the customers buying behaviours of the products that it offers in various different market segments. The company is engaged in the provision of food and beverage products to its customers and it intends to introduce a new product in the market. For purposes of determining the factors that will influence the buying behaviours of the targeted customers, the company marketing departments intend to conduct a field research, where it will sample a group of 500 participants from the targeted market to fill in the study questionnaires. Therefore, while carrying out this business research project the organization marketing research team should observe a number of research ethical issues for purposes of making their project a success. Unethical Practices to be avoided in this research Project A number of unethical practices need to be avoided when undertaking the organization’s business research project. Firstly, the issue of not observing the rights of participants should be avoided by all means (Iltis, 2006). Instead the researchers should ensure that the rights of participants, such...
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...Ethics Influences on leadership and management Tom Raes Subject: Leadership Professor: Alasdair White Date: 21/02/2013 Introduction Ethics in leadership and management is something that was something that existed in corporate culture, but pushed to one side. This gradually changed during the last few years where we have experienced multiple scandals. Even today we feel the effect of several decades of unethical behaviour in cultures, corporations and even sports. The world news is filled with stories of unethical behaviour. Acknowledging the growing importance of ethics I want to research it more in the essay below. I want to find an appropriate definition of ethics in Belgian culture. What is the impact of ethics on leadership and management? Last I want to consider if the study of management needs to emphasize more on ethics. The Belgian identity First I want to give a personal insight on the Belgian identity. What makes Belgians, Belgians? Many contacts with various cultures make Belgians tolerant and flexible. The many rules, the scepticism towards government and authority, the internal linguistic split between Flanders (Dutch speaking) and Wallonia (French speaking), and the fact that my country is too small to engage in internationally ambitious enterprises, have led to a relative lack of national pride and self-confidence. Belgium may be one of the least nationalistic cultures in the world. Belgians may be one of the few nationals who...
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...Business Ethics Case Analysis: Apple Finds Human Rights Violation In Supply Chain. Using the 7-step model of Hartman & DesJardins, which helps examining the Impact of individual characteristics and organisational policies on ethical decisions. I will review an article written by the journalist Chilton Tippin on February 17, 2011, discussing the situation that many employees are experiencing, when working with organisations, where their moral rights are not met. According to the article, Surprisingly 8 months after the scandal suicides at Foxxcon’s Shenzhen factory in China, apple continues finding events where human rights are violated. For the first instance “Human rights violations”, would be the main ethical issue surrounding the case, “however”, I consider indispensable starting the research by firstly giving a clear definition on ethics and the importance of its application in business. Besides from identifying the problem of the case and knowing who is fighting against whom, an analysis of the stakeholders is going to be completed to understand what does the organisation mean for the stakeholder and vice versa. Next process would be weighing the options and finding the available alternative routes of action, while searching how they might affect the stakeholders, this with the use of ethical theories to support each of my arguments. Seek guidance would be the next process on the decision making model, which consist in identifying rules and norms setting initiatives on...
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...ORGANISATIONAL CULTURE AND ETHICS Nehal K Lunawat (Student) Bhavyaruna Chittajallu(Student) Modern Degree College Modern Degree College Krishna University Krishna University Vijayawada. Vijayawada. Email id: nehal.lunawat@gmail.com Email id: chittajallubhavya@gmail.com Contact number:7569070404 Contact no:9032571553 Address: Flat no 237, 4th floor, Address: Old mig 37/1, H.B colony, Lotus towers, Jemmichettu centre, Bhavanipuram, Vijayawada 520010 Vijayawada 520012 Andhra Pradesh. Andhra Pradesh. Mohammad Sadiq Khan (Student) Modern Degree College Krishna University Vijayawada. Email id: khans877@gmail.com Contact no: 9291374786 Address: 3-141, Indiranagar-1, Yenmalkuduru, Penamaluru mandal, Vijayawada 520007 Andhra Pradesh. ABSTRACT: For many years, the topic of interrelation between the management and ethics has been a topic of intense scrutiny. It is understood that management is looked to for setting the standards for work culture and shaping ethics and performance in the workplace. When situations go wrong, management looks towards common culture to resolve workplace issues. Management has to ensure that this culture is consistent with the organizational...
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...CHAPTER 4 QUALITY MANAGEMENT, ETHICS AND CORPORATE SOCIAL RESPONSIBILITY This chapter discussed the ethics violations that are common in today’s workplace such as insider trading, accepting gifts from supplier and hiring a friend or relative instead of a more qualified applicant. Few people are willing to defend unethical behaviour, and for the most part, business and industry operate within the scope of acceptable legal and ethical standards. Ethical behaviour is particularly important in a total quality setting in which trust, integrity, and values figure prominently in everyday human interactions. DEFINITION AND OVERVIEW OF ETHICS Ethics is about doing the right things within a moral framework. It is the practical application of morality. Ethics involves learning what is right or wrong, and then doing the right thing -- but "the right thing" is not nearly as straightforward as conveyed in a great deal of business ethics literature. Human Factor That Contribute to Unethical Behaviour Breaches of ethical conduct are common in today’s hectic and hypercompetitive global business environment. There are several human factors that misguide the perception of a person such as greed, impatience, ego, fear, expedience, ambition and need. Of course, some CEO’s, companies or even an employee can be misguided by these factors and can cause harm to other people. Even though doing such things for good reasons is not an excuse like or using company’s credit card for the payment...
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