...paper is to identify and examine social and ethical issues within the global market. This document will also review how international management and cultural diversity are pertinent to the success of an organization that is operating in a foreign country. Based upon the above mention, this paper will focus on examining and providing frameworks and strategies that implement the concept of corporate social responsibility and cultural diversity. A number of factors are identified in the study, using literature reviews and numerous online research engines. Introduction Business firms that operate in foreign countries face an assortment of ethical and social challenges. These challenges run from fair treatment of employees, stakeholders, and customers, product safety, plant safety, advertising practices, human resources management, environmental problems, business practices, corruption, bribery, kidnapping, torture, and even murder. Therefore, organizations are increasingly concerned about how their actions affect the environment and social welfare. This in turn creates a demand by employees, consumers, investors, lenders, governmental agencies, and other stakeholder groups for demanding firms to operate in an ethical and socially responsible manner. Nevertheless, organizations cannot wantonly abandon their profit maximization aims while internalizing societal goals. As with other organizational decisions, ethical and social decisions should not be made in a...
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...Ethical Issues in Management Shawnez M. Mckenzie MGT216 September 2, 2010 Carrie Baird Ethical Issues in Management Managers are faced with daily decisions to ensure that they are leading by example in their managerial position. Managers must make sure their actions are fair, honorable, and reasonable to employees and customers is the groundwork of good ethical decision making. In today’s society ethical issues are becoming extremely complicated because of global and diversification in corporations. A broad explanation of diversity stems from personality and work style to all the visible dimensions such as age, race, ethnicity, or gender and to also to be influenced by religion, social economics and education (Lockwood, 2005). In this paper, I will describe moral and ethical issues faced by managers; explain the relationship between social issues and ethically responsible management practices apply to diversity; an example of a workplace diversity ethical dilemmas and the legal aspects management face while dealing with the issue. In addition to legalities governed or should be governed. Managers have a reasonable ethical duty to uphold the policy and the procedures of the company, so their ethical and morality is essential to employees. Managers are faced with various issues such as: diversity, work ethics, and discipline. However, diversity plays a major role in how an organization which can exemplifies that they are a company that can be open to an assortment...
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...Business Ethics and Ethical Reasoning Managers are faced with daily decisions to ensure that they are leading by example in their managerial position. Managers must make sure their actions are fair, honorable, and reasonable to employees and customers is the groundwork of good ethical decision making. In today’s society ethical issues are becoming extremely complicated because of global and diversification in corporations. A broad explanation of diversity stems from personality and work style to all the visible dimensions such as age, race, ethnicity, or gender and to also to be influenced by religion, social economics and education (Lockwood, 2005). In this paper, I will describe moral and ethical issues faced by managers; explain the relationship between social issues and ethically responsible management practices apply to diversity; an example of a workplace diversity ethical dilemmas and the legal aspects management face while dealing with the issue. In addition to legalities governed or should be governed. Managers have a reasonable ethical duty to uphold the policy and the procedures of the company, so their ethical and morality is essential to employees. Managers are faced with various issues such as: diversity, work ethics, and discipline. However, diversity plays a major role in how an organization which can exemplifies that they are a company that can be open to an assortment of employees within the organization. According to Thomas (1992), dimensions of workplace...
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...Internal and External Factors MGT/230 Internal and External Factors Introduction To be successful organizations rely on the four functions of management: plan, organize, lead, and control. However, implementing these functions is not easy when other factors come into play. External and internal factors such as, globalization, technology, innovation, diversity and ethics all affect the four functions of management. If an organization wants to be successful they must adapt to these different factors. One company that has been able to do so is Starbucks Corporation. The adaptation and utilization of these many different internal and external factors has helped to make the company very successful. Globalization Globalization is the integration and exchange of worldwide cultures and resources. “Corporations operate worldwide, transcending national borders” (Bateman, & Snell, (2011), pp. 4). Advancement technology has led to advances of transportation and telecommunication, and these advances have led to connections and interactions between people that may not have encountered each other. Globalization has also led to an increase of available resources to companies around the world. When it come to the four functions of management and how globalization affects them, an organization must plan a companies goals and mission according to whether or not they want to globalize, export or import, then they must organize their company and departments to help implement...
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...are a variety of moral and ethical issues that involve management. Managers will be faced with moral and ethical issues during the duration of his or her career. As a manager, the individual may have to use what was taught to them and re-evaluate what is to be moral and ethical, it is not only for themselves but for the company itself, the employees, and especially the customers. Management in all business and organizational activities are the acts of getting people together to accomplish desired goals and objectives effectively and efficiently. It can also be referred to the person or people who perform the acts of management. In management there are many different duties that comprises this department in any business or company. They do all the planning, organizing, staffing, leading, directing, and controlling of the organization which is compiled of a group of one or more people or entities and all the various aspects of the business in effort to accomplish their desired goals and accomplishments. It is very important that a manager knows all aspects of the company they are managing. It is also vital that they know what the policies are for the company when deciding what is ethical or morally right. When knowing this information, the manager can then implement and enforce the company's policies on ethical behavior. Consistency is very important for managers when dealing with ethical issues. If one employee gets...
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...Ethical Issues in Management Oscar Puente MGT 216 Organizational Ethics and Social Responsibility August, 30 2010 Kenna Fowler Ethical Issues in Management The complexity of work ethics sometimes is more complicated than expected, the expectations from employees and the conflicts of interest in many cases creates hostile environment and causes irregularities between employees and their piers; the fundamental of social work is attention to the environmental forces, which creates and contributes problems in the living. Social workers can be affected to sensitive in cultural and ethnic diversity. Given the economy of this country the climate and number of Jobs people loses in a daily basis, most citizens are feeling the pressure to work harder. However, in spite of the increasing intensity of the economy crisis, it is not unfortunate to give up in to such pressure, the ethical dilemma of working Americans. The most valuable commodity people have is time and professionalism in their personal life. To employees in general it is known to be wrong spending too much time working in one project with the expense of other equally and critical tasks. The same is for managers taking too long managing one employee and unable to manage others. The most important thing to know is that ethics is not just to know how managers treat others but to learn management in their own selves; it isn’t fair to anyone else or yourself if you have not taking time off from work. You're also not...
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...As Apple continues to expand and create innovative products, management uses business ethics to guide behavior in suppliers, employees and any others that have business dealings with Apple. Ethics play a crucial role in this global corporate giant and high standards are planned starting from the top-level management. Apple’s Business Conduct Policy is supported by its core principles that include honesty, respect, confidentiality and compliance. Since Apple is rapidly growing, management must develop new ways to execute strategic plans that will help achieve goals. Management must establish a ways to determine how the ethical values must be rolled out and organized by country. Included in making the right decisions, management takes charge of encouraging employees to be socially responsibility. Operational management has a major influence on employees and their ability to make good business decisions in-line with company values. In addition to the business conduct policy, Apple management encourages giving back to the community. Management plans a variety of ways to compare current and future growth in order to determine the best ways to encourage ethical practices such training programs. In addition to implementing training programs, management must monitor compliance and performance around the globe. It is extremely important that employees follow laws and regulations as they may differ in each country. “Apple has established ethics training programs for managers that cover...
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...elements to run a business no matter how small or large the business is. Planning is the first function; here is where expectations and goals are set to be achieved. Organizing is next, here is where management assembles and coordinates human, financial, physical, informational and other resources needed to achieve the goals (Bateman & Snell, 2011). From there, we move onto leading; where management shows that they are good leaders. By stimulating their employees in a positive way to produce and perform at exceptional high rates with quality work. Lastly, there is managing. Bateman and Snell (2011) stated, "By managing, managers make sure the company's resources are being used as planned and that the business is meeting its goals" (p. 16). These four functions affect a business internally as well as externally as well as globalization, technology, innovation, diversity and ethics. Globalization externally has become more popular since companies now able to access the internet. Before the internet companies would have to search for a product locally, now with the internet companies have the option to search and order a part from any part of the world as well as selling their product. Globalization internally allows a business to be based in another country; managers would not work the typical nine to five hours due to the time zone difference. Here is where technology would help out in those situations internally and externally. Innovation in business is very critical because...
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...whole function of the business (the company). The success of an organization is based upon how well the employees (the elements) come together to perform their functions. This paper will define Organizational Behavior, Organizational Culture, Diversity, Communication, Change Management, and Ethics, followed by a few examples of how they are applied in the work environment. Organizational Behavior is defined as “the study of humans and group behavior within an organizational settings” (BNET), Studying the behaviors of a an organization’s employee’s is vital to the success of an organization and entails regular analysis of their employees personalities, their relationships with one another, the productivity, performance, commitment, job satisfaction of their employees, and the intensity of organizational commitment and business relations. An organizations leadership influences organizational behavior, the management styles within the business and its corporate culture. The final outcomes are performance, individual satisfaction, and personal growth and development. All these elements combine to build the model or framework that the organization operates from. An example of Organizational Behavior within my current company is every six months our human resources department conducts a survey taken by every employee in the company. There the employee is asked a series of questions that pertain to their feelings about their jobs, departments, their management and the company as a whole...
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...Ethical Issues in Management Charles Hall Axia Student Diversity in the workplace refers to the stark contrast of individuals within the same work environment. Many moral and ethical issues are faced by managers every day concerning diversity. Social Issues and ethically responsible management practices relate to workplace diversity in simple but important ways. Ethically it is irresponsible for managers to manage diversity in the workplace by acting insensitively towards employees. There are many ways that managers can avoid ethical issues concerning diversity in the workplace, but first they must understand the moral and ethical issues that they are faced with. Fifty years ago it was not uncommon to see any workplace filled with nothing but white adult males (Jr., 1990). Today that has changed. Walking into most workplaces will expose a person to an environment of diversity. This environment poses challenges to management that were not even a concern to doing business a generation ago. Programs like Affirmative Action have mandated that organizations heed government set quotas of employing minorities in their workplace (Jr., 1990). This has resulted in a complex new environment for managers where the bottom line is no longer the bottom line. Ethics are now the bottom line in a work environment where diversity plays a major role. Managers need to be in tune with their subordinates’ ethnicity, race, and background. Due to the political correctness (PC) movement of the 1980s...
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...ethics studies, from the Business Journal of Ethics, are examined. They are “Boardroom Diversity and its Effect on Social Performance: Conceptualization and Empirical Evidence,” “The Corporate Ethical Virtues Scale: Factorial Invariance Across Organizational Samples,” and “When Organizations Don’t Walk Their Talk: A Cross-Level Examination of How Decoupling Formal Ethics Programs Affects Organizational Members.” Boardroom Diversity and its Effect on Social Performance: Conceptualization and Empirical Evidence” This article, written by Hafsi and Turgut, is a study of the relationship between boardroom diversity and corporate social performance. They compare diversity in boards (encompassing director’s gender, ethnicity, age, experience and tenure) and diversity of boards (consisting of board size, director independence, director stock ownership, and board leadership duality) and incorporate that into the effects of corporate social performance (CSP). They state that boardroom diversity affects organizational performance created the need for Sarbanes-Oxley act of 2002 (Hafsi et al, 2013). They collected 2005 data of 95 companies in the S & P 500 index, with 52% being in the service industries and 48 % being in manufacturing industries (Hafsi et al, 2013). Below is a picture of the correlation hypothesis between Diversity of Boards and Diversity in Boards and its effects on Corporate Social Performance. Fig. 1 Conceptual model: Boardroom diversity and social...
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...Responsibilities Zina Williams MGT/431 May 3, 2012 Teletha Leonard HR Roles and Responsibilities The role of human resource management has changed over the course of time. Within this paper the author will explain the different trends that human resource management uses for globalization, and technology, also how it may impact the world of e-business. Next the author will explain how diversity may affect the management of the human resource department within certain organization. Lastly the author will talk about the changing role human resource management may take when dealing with e-business and how it is done, and how it may affect the ethical standards of the organizations. About Human Resource Management Firstly, in order to explain the different roles of human resource management or (HRM) the author has to define what human resource means. Now according to "HR Certification Institute" (2010-2012), “Human Resources refers to the individuals and support systems within an organization responsible for personnel hiring and firing, applicant tracking, skills development, training, benefits administration, and compliance with government regulations. Management is all about managing people. All together human resource management means managing the availability of limited and scarce skilled people in the organization” (What is Human Resource Management). In order for the human resource manager to succeed within an organization, HRM has to understand the environment the work...
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...Ethical Issues in Management Juanita Bell University of Phoenix Ethical Issues in Management What is business ethics? According to wiseGEEK (2003-2010), business ethics “Is the behavior that a business adheres to in its daily dealings with the world.” (What is Business Ethics? para.1). The ethics of a organization may be discrete, however ethics do not just apply to how the business communicates with the world, but also includes the business’ one-on-one relations with individual clients and employee’s. There are many ethical issues involved in management. Diversity has become a major issue in the management world. Workplace diversity refers to the extent of cultural diversity within a company. “Diversity is generally defined as acknowledging, understanding, accepting, valuing, and celebrating differences among people with respect to age, class, ethnicity, gender, physical and mental ability, race, sexual orientation, spiritual practice, and public assistance status (K.A. Green, M. López, A. Wysocki, & K. Kepner, 2008)”. Diversity in business allows a business to better understand the demographics of its marketplace. Many advertise themselves as “Equal Opportunity Employers”, meaning they maintain a diverse workplace and will not discriminate. Though many ethical issues can be found with in the workplace, the most common is discrimination. Discrimination is one of the main issues currently stopping diversity. “Discrimination occurs whenever something other than qualifications...
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...Internal and External Factors MGT/230 Internal and External Factors The four functions of management are planning, organizing, leading and controlling. First, planning helps a company accomplish strategic goals. Second, organizing makes a company or business more productive. Third, leading includes communicating and encouraging employees and getting to know them on an interpersonal level. Fourth, controlling is used to change an organization and help it grow. All four functions are essential to management and can be influenced by internal and external factors. Internal factors consist of culture, employee relation, rules and other things within the business. External factors consist of competitors, customers, and laws outside the company. Globalization, technology, innovation, diversity and ethics are crucial in every part of management. In this paper, I will explain how the four functions and internal and external factors affect Apple. I will also give a concrete example of how the four functions are influenced by globalization, technology, innovation, diversity, and ethics. Globalization is an external factor because it consists of things outside of the business walls. Globalization connects businesses around the world (Dictionary.com). Globalization allows businesses of any kind or size here in the United States to connect with the foreign business. Globalization changes the way managers plan. They now must consider a global market to get the best and cheapest product...
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...Internal and External Factors MGT/230 September 23, 2011 Internal and External Factors Normally when someone thinks of diversity, he or she will usually think that it is only about race and gender. When it comes to the four functions of management, it is much more than that. Diversity in Starbucks incorporates ethnic group, age, personality, thinking style, religion, job position, education, sexual orientation, and personal background. These are just some of the types of diversity that Starbucks faces on a daily bases and must deal with in to implement a successful management system. Diversity not only affects a Starbucks internally but also externally in the sense that it must protect its public image to customers and creates a higher standard of competition with other businesses. Leading in any business also can be considered as a practice for diversity management because it gives the understanding that in order to fix external diversity problems; it must start by working with the internal diversity problems. (Starbucks Blog, 2011) A perfect example of this is when allegations surfaced in June 14, 2011 of a Long Island Starbucks being anti-gay after a customer posted a blog on her personal website of a manager yelling at a gay employee that they are not interested in in his politics or beliefs and his thoughts were down right offensive to his co-workers and that they are not welcomed in Starbucks. (KIROTV, 2011) This caused thousands of customers to post angry comments...
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