Employability Skills

Employability skills are those that are helpful to numerous careers and can be transferred to other professions. They are pivotal for our employees to be able to do their job effectively.

Suitable Qualifications

To be of to us in this position you must have the correct level of qualification (for example GCSE, NVQ, A Level or BTEC National) and in the right subjects (for example ICT, Mathematics or English Language).

Experience in a Similar Role

It would desirable for us, when taking on a new employee, if he/she has previous experience in a similar role, for example customer service. Someone with prior experience should have transferrable that we need them to have. This is vital to us because we would not need to spend time and money training them. This is very valuable to us.

Product Knowledge

It is important that our employees know about spare parts for trucks and vans, especially those who work in our customer services department. Staff who lack fundamental knowledge will exude an air of unprofessionalism. Also it will give a bad image of our company.

Experience of Our Industry

If new workers have already worked in this industry of truck and van spare parts. This is very valuable to us as they can bring different insights and processes that can be used in our business. It should also enable us to find out more about our competitors, which will be useful.

Effectiveness in Meeting Personal and Team/Departmental Targets

It is vital that staff meet targets so that our business can meet its targets and be successful. Staff who can work to targets, either on their own or given as part of a team, are the best employees.

Ability to Observe and Raise Professional Standards

Employees who are able to work consistently to our standards will be valuable to us. Those who seek to improve standards by suggesting