...Chapter 2 Making Decisions In this chapter, students will explore the importance of decision-making to managers and learn how to make effective decisions. |LEARNING OBJECTIVES | | 1. Describe the eight steps in the decision-making process. 2. Explain the four ways managers make change. 3. Classify decisions and decision-making conditions. 4. Describe different decision-making styles and discuss how biases affect decision making. 5. Identify effective decision-making techniques. |It’s Your Career | | Be a Better Decision Maker Decisions are an essential part of your life, personally and professionally. Each and every day is a series of decisions, from minor to significant, and everything in between. Good decision-making is a skill, and like any skill, it can be learned and improved. So, how can you improve your decision-making skills? The chapter outlines four things students need to know; each numbered item will be described further in the chapter: 1. Know, understand, and use the decision-making process. Yes, there is a “method” to making decisions that takes you from identifying problems to evaluating the effectiveness of your decision. It works. Know it. Understand it. Use it. 2. Know when and how to use rational or intuitive decision-making...
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...The pitchers who receive the win and the loss are known, collectively, as the pitchers of record. A pitcher who starts a game but leaves without earning either a win or a loss (that is, before either team gains or surrenders the ultimate lead) is said to have received a no decision, regardless of his individual performance. A pitcher's total wins and losses are commonly noted together; for instance, a pitching record of 12–10 indicates 12 wins and 10 losses. In the early years of Major League Baseball before 1900 it was common for an exceptional pitcher to win 30 or more games in one season with Old Hoss Radbourn of the defunct Providence Grays holding the record with 59 wins in 1884. Since 1900, however, pitchers have made fewer and fewer starts and the standard has changed. Gradually, as hitting improved, better pitching was needed. This meant, among other things, throwing the ball much harder, and it became unrealistic to ask a pitcher to throw nearly as hard as he could for over 100 pitches a game without giving him several days to recover. In the first third of the 20th century (especially after the Live Ball Era), winning 30 games became the rare mark of excellent achievement; this standard diminished to 25 games during the 1940s through 1980s (the only pitcher to win 30 or more games during that time was Denny McLain in 1968, in what was an anomalous pitching-dominated season). Since 1990, this has changed even further, as winning 20 or more games in a single season...
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...profits? “Social Responsibility is a business’s intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society” (Robbins & Coulter, p. 131). Any business that performs this type of societal concern, aims its purpose to noble causes that helps to construct a better world. They not only focus in the economic and legal areas like most businesses do; they extend their target to those who are really in need. Specifically, TOMS balances being socially responsible and being focused on profits by doing several activities. For one thing, a business that implements social responsibility makes sure that its employees acquire and apply the same philosophy of the company while working. In fact, such philosophy must be predominant throughout the entire company and abroad. Also, the environment of the business with social responsibility is different from those who do not have social responsibility. To demonstrate, a business with social responsibility takes care of its employees, installations, materials used, and processes. In such a way, they avoid accidents and promote harmony, safety, and quality. As a result, the business saves precious time, costs, and money which then are necessary to increase its profits. In addition, a business with social responsibility creates a well-known reputation. This status attracts investors who like to support the same cause and facilitate their money to the company. 2. Would you describe TOMS approach...
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...America and Baseball: If You Want to Know America, Then you better Know Baseball Sean R. Golob Western Governors University If You Want to Know America, Then you better Know Baseball Baseball hits a home run when it comes to comparing it to the American identity. Both baseball and the American identity have three aspects that are exactly the same; both are very diverse, both are rather competitive, and both are driven by business and money. America is a diverse country, according to US Census Bureau (2013) quickfacts reference page, “Caucasians alone total 77.7%, Hispanic and Latino alone 17.1%, and African American alone 13.2%”. However, America has races from every inhabitable continent; we have a large number of Asians, mass amounts of Europeans, and growing amounts of Latinos and African ethnicities. These aspects all put together combine to make a huge part of the definition of American identity. Along with diversity, another aspect that is used in the definition of American identity is business and corporations. Corporate America is one of the largest and wealthiest forms of business in the world. Wall Street deals with billions of dollars daily, corporations throughout the country grow in size and significance. Lastly, competition is the last big part of the definition because of the international trade, emphasize on sports and athletics, and between other rivalries between other countries. The same is with baseball in America;...
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...Baseball Live Strategic Plan Jesse Rendon Bus/475 8/26/2013 Petra Yurchich Baseball at its finest Baseball is known as America’s Pastime. The sport that brings families to the game has been around for over a hundred years. There are memorable stories and priceless memories that people talk about when discussing the game with their kids and or grandchildren. As young kids one dreams about being in the World Series and hitting the game winning home run with the crowd roaring behind them. All of these dreams can come true at Baseball Live. Baseball live is a virtual sports complex that has all the entertainment any baseball fanatic can think of. Not only does it have entertainment but it is a facility that teaches young athletes what it takes to make dreams a real life experience. It is not your everyday business; Baseball Live builds it philosophy around making dreams come true. Baseball live is the first academy that enables athletes to understand their flaws in a matter of a swing of the bat or it give the customer the analysis of gun slinging throw. So, as I discuss the business at a high level, take everything into perspective and realize that this is the future of our children who can benefit from everything Baseball live has to offer. Baseball Live Mission Statement Baseball live is an interactive athletic center that allows young athletes to showcase their athleticism without being scrutinized or demoralized. The academy motivates the customer by giving data back...
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...Sabrmetrics Sabrmetrics Bill Stewart English Composition – ENG115 April 14, 2010 It has been said many times over that numbers do not lie but they also do not tell the entire story. Baseball is a game that has always been based in numbers and statistics. Now current baseball people, historians, authors, general managers use a new math termed "sabrmetrics" to determine the worth of a player, monetarily and statistically. No longer are statistics viewed as simple as numbers on the back of a bubble gum card. These mathematical equations are being used in business for general purposes, as well as human resources purposes and is now taught in collegiate universities. (Costa 2001) Sabrmetrics is a new way to look at people, players, statistics and to try to predict the futures. The name is taken from the combination of the acronym SABR (Society of American Baseball Research) and "metrics" meaning "measurement". (Albert 1994) Most business leaders are using 20th century metrics to create 21st century success. Business leaders were taught to "manage what we can measure" and, generally, what's most easily measurable are the more tangible aspects of life. In business, this translates to metrics like profitability and cash flow. Like baseball, businesses rely on numbers. (Bradbury 2007) Sabrmetrics can help a company in developing the right performance measures and monitoring tools for different scenarios and then allocate resources optimally to bolster...
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...Playing For Keeps: A History of Early Baseball by Warren Goldstein is a historical novel about the economic and sociological advancements of the game of baseball. Goldstein used sources like biographies, magazines, and various newspapers. He used these sources most likely because they were readily available at the time and provided him with many hands-on experiences and a direct source of information from that time period. Goldstein portrayed throughout the book that baseball went from a club-based fraternity sport based on pure enjoyment to a business that was profit driven as well as a boyish sport to a manly one. He states that baseball has “two very different kinds of histories: one linear, chronological, and cumulative, the other cyclical, generational, and repetitive” (Goldstein 2). The origin of the sport began in the nineteenth century. Baseball was created by taking three different sports – town ball, rounders, and cricket – and blending some of the rules of those games into what was then called “base ball.” Before the Civil War, baseball was played out of pure enjoyment. The first baseball club, the Knickerbockers, played themselves at first but eventually started to play other clubs in 1846. The members had occupations varying from firefighters, policemen, barkeeps, and more. Playing other teams created competition, which in turn brought up the idea of every team having their own specific uniform, captains, and an umpire at every game to call the shots. Soon enough...
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...Baseball, Steroids and Business Ethics: How Breaches of Trust Can Change the Game: Knowledge@Wharton (http://knowledge.wharton.upenn.edu/article.cfm?articleid=1902) Baseball, Steroids and Business Ethics: How Breaches of Trust Can Change the Game Published : February 20, 2008 in Knowledge@Wharton The day after former Senator George Mitchell released his damning report on performance-enhancing drugs in Major League Baseball last December, President George Bush, a former baseball-team owner himself, seemed to speak for many disgusted fans when he pronounced, "Steroids have sullied the game." The Mitchell Report fingered 89 professional ball players, but many of these allegations were nothing new for baseball watchers. Game of Shadows, a 2006 exposé by a pair of investigative journalists, and Juiced, a 2005 tell-all memoir by player José Canseco, described a world of professional baseball rife with performance-enhancing drug abuse. The ongoing scandal, which first surfaced in the late 1990s, has bubbled on for a decade, leading commentators to label it the "steroids era." With fans aware of such egregious bad behavior, why has attendance at Major League Baseball games reached record-breaking highs during that same time period? Are baseball's "consumers" impervious to the ethical lapses of their teams? No, say Wharton professors, but the case demonstrates how bias, competition and a lack of oversight worked together to create an ethically toxic atmosphere. This is a single/personal...
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...that starts off in the late 1850s where baseball was a club-based fraternal sport thriving in the cultures of respectable artisans, clerks, shopkeepers, and middle-class sportsmen. However, two decades later, baseball turned into an entertainment business that is run by owners and managers. This book tells the story of how baseball changed from a mere outdoor activity to a spectator sport due to its increasing popularity and crowds of people that became infatuated with the sport. It tells about the sociological and economic development of the game as well as its origins and controversies. At first, the men who played early baseball considered themselves members of “the baseball fraternity”. However, these baseball organizations were not entirely focused on playing baseball. The objective of the organization is to improve, foster, and preserve the American game of baseball as well as advance the interests of its members, whether it be...
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... Join Search Browse Saved Papers Home Page » Business and Management Business of Baseball In: Business and Management Business of Baseball Mgt. 110 Business of Baseball Jordan Core 1. Baseball is full of decisions; every single last pitch is a decision, whether to pitch it high, low, inside, outside. The coach must make the decision of which players to play on certain nights and whether or not to take a pitcher out of the game. I think baseball has the most decisions to be made out of all the “big four” sports. Most decisions in baseball are structured problems, they are easily definable. If a slugger keeps hitting the fastball, it’s time to make the decision of pitching him curveballs away from his hotspot in the strike zone. There is a standardized way of handling almost every type of player and situation. Granted, there may be certain decisions that are unstructured problems and are not faced everyday by the manager such as a star player going down with an injury. The manager must make the decision of how to fill the void left by the injury. If you believe in it, luck can be an unstructured problem as well. In baseball all decision makers are faced with either risk or uncertainty. I don’t believe there is any certainty in any sport. Even the best pitchers have games where they falter so nothing is to be expected. To be the best manger you can be in baseball you have to have as much risk as you can and as little uncertainty as possible...
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...Internal and External Factors Leo Chrisman MGT/230 September 16, 2015 Thurman-Bowen, T. Internal and External Factors Internal and external factors greatly affect any business, and Major League Baseball (MLB) is no exception. MLB has grown as a sport and business both digitally and globally. They have done a good job adapting to the world as it evolves, ensuring presence technologically, which makes the game of baseball available to anyone, anywhere, with a capable device. This factor, along with the economy, fans, and the other competing major sports in our country has an effect on how the league has to be managed. MLB uses the four functions of management very frequently. There is always planning for the next season, postseason, or all-star game. There are the annual Winter Meetings, at which motions for possible changes are brought up. MLB is unique in the way that each team is organized in its own way, as well as the league office itself. Within MLB, there are thirty teams in total, with one team calling Canada its home. Leadership within the league has many facets. There are Owners and General Managers who make major decisions such as who will manage the players on the field and which available players will make their team a championship contender. The Managers of each team are responsible, along with their coaching staff, for player performance, the organization of lineups and pitching rotation, and ultimately, wins and losses. There are also veteran...
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...Statistical Analysis Justin Hartman - Graph & Workplace Examples Austin Rentsch - Conclusion & Recommendation Research and Evaluation II (RES/342) University of Phoenix August 10, 2009 . Problem Statement In business, the ultimate goal for most companies is to make a profit. In order to achieve profits, companies need people. With the world being full of varying and competitive candidates to fill positions, companies need to approach their desired staffing core with a cost benefit mindset. Although some consider baseball just a sport, baseball is also a business. Considering baseball as a business and considering that major league baseball has 30 teams, formulating a cohesive team that can produce the most wins and conduct a successful season is a goal that can mean profits for the team owners. Based on the data set provided, 53% of the teams spent less than the league’s salary means and had equal to or more than the league’s wins and losses mean. At the .05 level of significance, is it conclusive that 53% of the baseball teams that spent less than the salary means did in fact, have more wins than losses? Considering that the data set indicates that teams that spent less than the league’s salary mean had equal to or more than the league’s wins and losses mean, does the amount of salary a team spends relate to a team’s number of...
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...Is Baseball Still the American National Pastime? Although baseball has been and may still be considered America’s national pastime, it has not happened without incident. The game of baseball was initially racially segregated, only completing the final desegregation in 1959, twelve years after the signing of Jackie Robinson. It withstood the devastating gambling scandals of the 1920’s Chicago White Sox and the 1980’s Pete Rose scandal. The institution has survived and may have even been made stronger with the steroid and drug scandal of the 1990’s and recent years. Baseball has had difficulties in maintaining a loyal following since the 1994 strike, having to rebuild the fans confidence and or switching the fan base from Anglo to a more diverse ethnicity. Writer George Plimpton, summarized baseball with this passage in Ken Burns Ninth Inning, “It’s always been our great game. Pastime is a funny word for it is not a pastime it has to do with the spirit of the people.” From inception, the great American game of baseball was deemed America’s national pastime. It basically is the same game as earlier versions in the eighteen century and Americans can still claim it as their own, although it is going global with major league teams doing business and recruiting in the Dominican Republic, Japan, Venezuela, South Africa and other locations. Baseball also has to compete with fans of golf, football, basketball, soccer and NASCAR for the attention of fans. Baseball may not be...
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...are made in baseball? Would you characterize these decisions as structured or unstructured problems? Explain. What types(s) of decision-making condition would you consider this to be? Explain The most important in-game decision a baseball manager makes is when to relieve a starting pitcher. Today managers rely on various things example is a pitchers count this decides when a starting pitcher needs to be relieved. Baseball is full of decisions. Every single pitch is a decision whether it is a fastball or slow ball. The coach must make a decision on which players play on certain days and whether or not to take a pitcher out of the game. Most decisions in baseball are structured problems, they are easily definable.!n a structured problem, the goal of the decision maker is clear, the problem familiar and information about the problem easily defined and complete. for example, if a slugger keeps hitting the fastball, it's time to make the decision of pitching him a curve ball away from him in the strike zone. Is it appropriate for baseball managers to use only quantitative, objective criteria in evaluating their players? What do you think? Why? In my opinion evaluating the baseball player using only quantitative objective criteria is not relevant or is not sufficient in trying to predict baseball player and team performance. Even though using quantitative criteria is the priority because use of statistics as an analytical tool allowed them to model baseball players’ histories...
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...wants the facts of the case not a “Great Story. Choice of wording makes it a difficult read. The baseball bat was broken from the outset when it was bought by the plaintiff. Statement is not clear. Did the plaintiff know the bat was broke when they bought it? Did the plaintiff inspect the bat for damage or how much the cut of the wood strayed from the grain? Without that information I would omit that sentence. Therefore, the defendant should have to return the baseball bat and pay the money back to the plaintiff that plaintiff paid for said bat .Defendant would not be the one returning the bat. The plaintiff bought a baseball bat from the defendant and the baseball bat turned out to be broken since as soon as the defendant used the bat to play baseball, the bat shattered into a million pieces. The statement used the bat to play baseball” could leave room to believe the plaintiff used the bat for other purposes. Shattering into a million pieces certainly violates the implied warranty of merchantability under the Uniform Commercial Code (“U.C.C.”). INDUSTRIA DE CALCADOS MARTINI LTDA. v. MAXWELL SHOE CO., INC. No. 92-P-1322 APPEALS COURT OF MASSACHUSETTS 36 Mass. App. Ct. 268; 630 N.E.2d 299; 1994 Mass. App. LEXIS 274; 23 U.C.C. Rep. Serv. 2d (Callaghan) 89 December 20, 1993, Argued March 21, 1994, Decided. Also, there’s a case that expounded upon this issue and told us that a baseball bat can’t crack when it’s used normally. No case is cited. Bats can crack and shatter depending...
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