Organizational Alignment Assessment: Recommendations for Resolving Organizational Challenges

By: [Vanessa Wilkins]

Date: [09/19/2014]

Century 21 Real Estate LLC (century21.com) is the franchisor of the world's largest residential real estate franchise sales organization, providing brand marks, comprehensive training and marketing support for the CENTURY 21® System. The System is comprised of more than 102,000 affiliated sales professionals in approximately 6,900 offices in 75 countries and territories worldwide.
CENTURY 21 Real Estate is recognized as a leader in e-marketing and has received numerous awards.
The Companies System is actively increasing its presence globally, with international operations throughout Europe, Latin America, the Middle East and Asia. The world's largest residential real estate sales organization, with more approximately 7,100 independently owned and operated franchised broker offices. I report to the owner of the franchise, which is the head broker. My Positions is Real Estate Agent, been with the company 8 years, the team consist of 10 people all independent agents, we all come to together when it’s time, to discuss ways of working to together on projects, and making the office run more efficient. Our executive officer which is the owner is always open for new ideas.
International Headquarters
175 Park Avenue
Madison, New Jersey 07940

Contents

Assignment 1.2: Organizational Profile Part 1— Description of your Company 3

Assignment 2.1: Organizational Profile Part 2—Alignment of Mission, Vision, Values, and Strategy 4

Assignment 2.2: Stakeholder Analysis 5

Assignment 3.2: Organizational Profile Part 3—Cultural Analysis 6

Assignment 4.2: Alignment of your Organization’s Performance Appraisal System with its Strategy and Culture 7

Assignment 5.2: Professional Development Plan 8

Assignment 6.2: Team Effectiveness Analysis 9

Assignment 7.2: Change Management Case Study and Recommendations 10

Assignment 8.1: Leadership Challenges for Your Organization 11

Assignment 8.2: Course Project Final Report 12

Assignment 1.2: Organizational Profile Part 1— Description of your Company

In the area below, place your organizational profile on the company you have selected to use as the basis for the course project.

Assignment 2.1: Organizational Profile Part 2—Alignment of Mission, Vision, Values, and Strategy

In the space below, place the information on your organization’s mission, vision, and values. Also, place your assessment regarding the alignment of your organization’s mission, vision, values, and strategy.

Hello Everyone. The company I work for vision is to create the conditions for economic growth and opportunity by promoting innovation, entrepreneurship, to achieve these goals and fulfill our Vision, Mission, Values and Strategy. Dependability, Quality, Sustainability, Safety, Integrity, Diversity, Accountability.

Assignment 2.2: Stakeholder Analysis

In the space below, place your stakeholder analysis and your assessment of the alignment of the mission, vision, values, and strategy with your organization’s concern for their stakeholders.

We are all stakeholders in my office. This means we all have interest in businesses and can influence the way it operates. Employees and managers of the business, the local community, and Clients, Stakeholder concerns may include

Access to workers, maintaining productivity in the workplace Recognizing the diverse interests and concerns of other stakeholders.

Clarifying responsibilities of all participants.

Agreeing to work cooperatively with one another to achieve the best possible results
For the all participants. Stakeholders share responsibilities to recognize one another’s interest and concerns to clarify their own individual responsibilies and to agree to work with one another to achieve the best possible results for all parties.

Assignment 3.2: Organizational Profile Part 3—Cultural Analysis

In the space below, you will describe your understanding of your company’s values and culture, and how well they align with the infrastructure and strategy.

Our customer is the buying and selling public. We are committed to creating customers for life by staying in touch, keeping our word and safeguarding the interests of all parties. Our most important asset is our people, their committed to the leadership, technology, tools and systems that support the achievement of our highest goals and dreams. Our vision and culture will benefit those customers, agents and staff who embrace our standards of integrity, kindness, profitability, fun and mutual respect.

We are a team of entrepreneurially-spirited individuals who make a difference. We are highly motivated industry leaders who pursue growth and continuous improvement in an effort to maintain a cutting-edge lead in an ever-evolving world. We are influential in our community because we are "big picture" thinkers who encourage and support advocates for the important issues of our industry, we encourage and drive change. We offer a supportive atmosphere that fosters innovation and creative thinking. We encourage risk-taking and experimentation and heartily reward and celebrate success at every level, as often as possible.

We are a company that celebrates differences. We understand that we are all unique individuals and despite any differences.

Assignment 4.2: Alignment of your Organization’s Performance Appraisal System with its Strategy and Culture

In the space below, place your assessment of the alignment of your organization’s culture, strategic planning, and performance appraisal system.

How does the performance appraisal system impact your organization's ability to be effective and achieve desired goals?

CENTURY 21 appraisal system has the business management and professional development programs, extensive education opportunities through the learning center, along with innovative online tools, local marketing tools and campaigns; I have all the strategic planning at my fingertips.

How does your performance appraisal system support your organization's values and culture?

The Companies organizational values and culture help us achieve success. We thrive on an entrepreneurial culture, competitive, profit/results driven and have a tremendous sense of excellence, everyone is driven to meet there goals and focused on becoming at better agent, My organization is not a huge because we are franchised, so reaching goals is not that hard but competitive, with the incentives and rewards at the end of month, The organization prides itself with company culture and teamwork,

What works well with the performance appraisal system?

The appraisal system allows for managers to actively listen to us as employees, resulting in a positive and productive workplace where everyone feels valued and respected. Our goals for future performance are set, they should be mutually agreed on, so this works in my organization, Above all, it is essential to focus on workplace environment where two-way communication is encouraged and where feedback is mainly positive or constructive. This is what makes our system work.

Assignment 5.2: Professional Development Plan

In the space below, place your assessment of your organization from the standpoint of your professional development goals. This will include identifying the organization’s career development and training and development resources available to employees who want to improve job performance and/or develop new skills for advancement within the organization. You will also create a plan for your own professional development.

My goals are pretty set in my career path I just need the credentials to back me up, I plan on uptainling my broker’s license and opening up my own brokerage firm in the near future, so working as a Realtor is giving me the experience I need, being in this business for 10 yrs., has taught me the in and out of running a lucrative business, This organization helps me improve my job performance by keeping up to date on new technology like, live instructor-led, virtual instructor-led, self-paced classes, videos and social media interaction; all designed to me reach the next level. They offer classes to keep us motivated, social media coaching, there management tools offers us leads to new clients, they also offer free website so clients can see our bios, homes we have sold, and listing we have in the office.

Our award and recognition program is stellar, the entire CENTURY 21 System values hard work, achievement, and dedication to customer service. We have a number of awards and recognition programs to honor those who truly embody . . . CENTURY 21: The Gold Standard. Twelve different nationally recognized awards assure that all members of our family are recognized for their commitment to performance. And I have been honored with a few of them.

| |No |Yes |Somewhat |
| |no | | |
|1. I have completed a comprehensive career assessment to | | | |
|determine my skills, interests, personality traits, values, and | | | |
|lifestyle preferences. | | | |
| | |yes | |
|2. I can describe my interests related to career options I am | | | |
|considering. | | | |
| | |yes | |
|3. I can describe my best skills and related accomplishments. | | | |
| | |yes | |
|4. I am aware of my personality traits and easily can name five | | | |
|characteristics to describe myself. | | | |
| | |yes | |
|5. I know what I value in a career and can describe how my values| | | |
|will be met in my next career/job. | | | |
| | |yes | |
|6. I know how to initiate a career change when it is necessary. | | | |
|Exercise 1.2: Exploring Career Options |
| |No |Yes |Somewhat |
| |no | | |
|1. I have researched at least 3-5 career options (or job | | | |
|positions) that best fit my interests, skills, personality | | | |
|characteristics, and work values. | | | |
| |no | | |
|2. I can identify 5 career information resources that provide | | | |
|data about career options. | | | |
| | |yes | |
|3. I have identified 3 people I can interview for relevant | | | |
|information about my career options. | | | |
| | |yes | |
|4. I am familiar with effective decision-making strategies and | | | |
|can describe the process for making sound decisions. | | | |
| | |yes | |
|5. I have made a significant career decision and can describe | | | |
|that choice in detail (i.e. title, duties, qualification, and | | | |
|employment outlook). | | | |
|Exercise 1.3: Goal Setting |
| |No |Yes |Somewhat |
| | |yes | |
|1. I can name my goal(s) and can describe the appropriate steps | | | |
|to take in achieving it. | | | |
| | |yes | |
|2. I have selected a goal based on what is a good fit for me, | | | |
|considering my values, interests, and personality traits. | | | |
| | |yes | |
|3. I recognize when I am getting off track and use several sound | | | |
|methods to regain focus. | | | |
| | |yes | |
|4. I am familiar with the steps others take to advance in their | | | |
|careers or transition to a new career. | | | |
|Exercise 1.4: Taking Action |
| |No |Yes |Somewhat |
| | |yes | |
|1. I have an up-to-date résumé or curriculum vitae and cover | | | |
|letter that are targeted to my career prospects and that | | | |
|highlight my abilities and related accomplishments. | | | |
| |no | | |
|2. I have practiced interviewing and have developed a strategy to| | | |
|handle difficult scenarios and questions effectively. | | | |
| | |yes | |
|3. I am familiar with effective job seeking and networking | | | |
|strategies. | | | |
| |no | | |
|4. I have compiled a list of companies/organizations and | | | |
|industries that offer potential employment options. | | | |
| | |yes | |
|5. I can identify the knowledge maintenance requirements | | | |
|associated with my areas of interest/growth (i.e. special | | | |
|training, certification, and licensure). | | | |
| |no | | |
|6. I can list the titles/locations of 5 volunteer, | | | |
|internship/project, or work experience opportunities relevant to | | | |
|my career choice. | | | |
| | | |somewhat |
|7. I am using multiple approaches to connect with job | | | |
|opportunities (i.e. online job-listing sites, career fairs, | | | |
|networking, and professional associations). | | | |
| | |yes | |
|8. I have developed an organization system to manage my job | | | |
|search activities. | | | |
| |no | | |
|9. I have compiled a portfolio to showcase my best | | | |
|accomplishments and talents. | | | |
|Exercise 1.5: Identifying a Starting Point |
|Go through the above list and highlight any items where you checked “No” or “Somewhat.” Or, you may copy and paste those items into the below space.|
| |
|I have completed a comprehensive career assessment to determine my skills, interests, personality traits, values, and lifestyle preferences. |
|. |
|I have researched at least 3-5 career options (or job positions) that best fit my interests, skills, personality characteristics, and work values. |
| |
|. I can identify 5 career information resources that provide data about career options. |
| |
| |
|2. I have practiced interviewing and have developed a strategy to handle difficult scenarios and questions effectively. |
| |
|no |
| |
| |
| |
| |
|6. I can list the titles/locations of 5 volunteer, internship/project, or work experience opportunities relevant to my career choice. |
| |
| |
|. I am using multiple approaches to connect with job opportunities (i.e. online job-listing sites, career fairs, networking, and professional |
|associations). |
| |
|9. I have compiled a portfolio to showcase my best accomplishments and talents. |
| |
| |

Assignment 6.2: Team Effectiveness Analysis

In the space below, place your analysis of your work team’s thoughts on just how effective they think the team is. Your analysis will be based on the team effectiveness questionnaire completed by your team members.

Currently I don’t work with a team, in my career its competitive sales; I can only share with you my experience this summer working with a team of professionals in a Movie Production.

We Shared suggestions, ideas, solutions with our team members. Took the time to help fellow teammates, no matter the request, Effective communication with all team member, there were some challenges in the beginning. Having a team is harder then working alone, Every member had their own way on how they understand when people are communicating and how they communicate with others., they all have the same sort of habits that make them successful. Small things such as, leadership, trust, and how everyone communicate were key components that attruibte to our successes. So my experience was truly pleasant.

Assignment 7.2: Change Management Case Study and Recommendations

In the space below, place your description of a change effort at your organization, along with your assessment of how it was handled and recommendations for improvement.

In my organization all agents were having problems generating leads and bring in business, so everyone was mandated to apply for some salesperson courses for motivation an all things innovative, everyone wasn’t happy about the change but it became a requirement. The courses were challenging but in the end everyone became more productive in the work place, and it created a pleasant work environment.

Everyone became accountable for their actions, we commicated more effectively, I’m not saying it worked it at first there was some concerns, there was trust issues at first, in others minds there were thinking will this work, me taking these courses to generate more leads for this organization I work for, or is this just a waste of time and money. Plans were put in place with contribution from team members to achieve the desired results. Progress was made be reported, and those involved must be held accountable for the results.

Momentum for change was built. Once the team reached an agreement on the appropriate changes and a management established concrete ways to measure the effectiveness of the proposed changes we need to make, they suggested we documented our objectives and a plan to reach them.

In this competitive and evolving market, it is necessary for an organization to regularly challenge and drive change in order for it to remain competitive. So everyone now has a clear vision of change and what is expected of each of us, it’s very completive but well worth the effort of improvement and growth.

Assignment 8.1: Leadership Challenges for Your Organization

In the space below, place information on the leadership challenges facing your organization.

The leadership challenges in my organization are, Leaders need to have clear and concise communications to build trust and engage and motivate their employees, yet so few do this as they may not be 100% certain about. By maintaining a high level of commitment to communicate, they create more security and excitement for what our organization is about and the impact they are making. Today too many leaders have one foot in and one foot out.

The Leadership style that’s implemented depends on the situation at hand, mainly the approach providing all information and directing and motivating everyone, giving the challenges and our environment make key decisions when necessary, but otherwise share decision making with other Leaders so it promotes the interest of the group. The leaders take Transactional and Transformational approaches to leading, with both approaches, and a motivated team, we always win in executing our plans.

In the company I work or the informal approach is best, if anyone can lead and motivate others to do better, it’s all welcomed, if you have that ability to accomplish goals and influence others the Managers are all or it, So informal power works best in my office.

Assignment 8.2: Course Project Final Report

In this section of the document, you will write your final report. The final report will contain the following sections:

• Executive Summary

• Summary of Findings Regarding Organizational Alignment

• Conclusions and Recommendations

• Your Action Plan for Improving Organizational Alignment

Executive Summary

[Place your information below.]

Summary of Findings Regarding Organizational Alignment

[Place your information below.]

Conclusions and Recommendations

[Place your information below.]

You’re Action Plan for Improving Organizational Alignment

[Place your information below.]

Works Cited

In this section of the document, you will include all of the works cited listings for all the work you have done throughout the course.