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Cabassa

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Submitted By YaGirlNatashax3
Words 296
Pages 2
Katherine Oquendo
738 Wyoming St.
Allentown, PA 18103
Home: (484) 714-1027 oquendo.katherine@yahoo.com Objective: Seeking a position that fits my qualifications in customer service with room for growth and the ability to learn.

Education:

Catasauqua High School (GED) October, 2009

Highlights of Qualifications:

Excellent communication and interpersonal skills along with solid oral and written communication aptitudes.
Able to make effective decisions under unusual and complicated circumstances.
General office and customer service skills.
Ability to multi task and execute projects in a timely matter.
Work Experience:

Jan 09- Dec 11 Mentor 1, New VitaeQuakertown, PA

Responsible for primary care, case management, and medication management. Provided treatment within scope of practice as defined by state law. Often commended for maintaining the safety, respect and dignity of residents. Assist residents with Adl's Transport residents to and from appointments

Aug 08-Jan 09 Sales Associate, The Bon ton Allentown, PA

Maintain excellent customer service skills. Skilled in area of order processing, inventory control, and cashier management. Hardworking, energetic, recognized for assuming additional responsibilities. Excellent problem solver with strong sales analysis and reporting skills.

Jan 06- April 08 Picker/Packer, Liz Claiborne Allentown, PA

Sorted and placed items in corresponding containers. Selected items according to list and invoice that was provided to the company. Assembled forms and manuals to be shipped with specific materials. Processed, verified, and maintained customer files. Forwarded packages to customers while following company procedures and safety standards.

Oct 2002–Nov 05 Telemarketing , RMH Allentown, PA

Making outbound calls to customers

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