...Running Head: Bob Knowlton Case Study Bob Knowlton Case Study Introduction The Bob Knowlton case highlights various challenges faced by contemporary organizations, indicating the need for organizations to adopt appropriate strategies that would create favorable work environments and promote harmonious relations among the workforce. The management level of any organization plays a leading role in ensuring that organizations operate effectively. Strong leadership skills are essential in boosting the performance of employees without creating negative feelings among them. On the other hand, weak leadership is likely to create undesired outcomes in the workplace. Such developments may lead to increased burnout and dissatisfaction, which reduce employees’ morale. As a result, such organizations are likely to report increased turnover rates and high costs involved in hiring and training new employees. In the Bob Knowlton case, various issues are evidently undermining the performance of the organization. Acting as Jerrold, I would seek to address and control such issues in order to achieve optimal output from the Photon Lab. This paper examines the various issues presented in the case and recommends interventions to rectify the situation. Findings of Fact Faulted due process The introduction of a newcomer in the Photon Lab was the main reason that led to the exit of Knowlton. When introducing a new employee, it is essential to ensure that such individual is introduced...
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...Page 23 TRANSFORMATION FROM WITHIN: THE CDBG CASE Scott Johnson, Northeastern State University David Kern, Northeastern State University Katie Haight, Northeastern State University Ryan Haight, Northeastern State University CASE DESCRIPTION This case is designed for the study of leadership and organizational change within a unit of a larger organization. As such it provides an important learning experience for students who are already managers or who aspire to that level of responsibility. The primary learning opportunities address building a vision at the unit level, restructuring for success, overcoming resistance to change internally and across other units of a larger corporation, building support with powerful sponsors, and the importance of communication and persistence where authority is limited. The case has a difficulty level appropriate for undergraduate seniors and graduate students, and is designed for courses addressing organizational change, leading change, and leading teams. It can be covered in a one hour class. Preparation for the case is expected to require 3-4 hours. CASE SYNOPSIS The case begins with the recognition by a senior vice-president that the inadequacies of a seemingly insignificant compliance unit could jeopardize the overall growth strategy of BOKF, a large regional bank holding company. Paula Bryant-Ellis agrees to take on the transformation of the CRA department into a modern Community Development Banking Group (CDBG) that ...
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...involved in the whole project process, i.e. from initiating to conclusion. Thus, the project management domain not only needs a well-organized and competent manager, but also a good effective leader who will lead the team in most efficacious manner. The essay elaborate and addresses the importance, necessity and role of leadership, discussing how it works and ways to enhance the effectiveness of project teams. Salas, Dickinson, Converse and Tannenbaum (1992) stated a good definition of 'team' as; A distinguishable set of two or more people interact, interdependently towards the common goal and mission, and have been assigned unique and specified role to perform, and who got a limited life span of membership. This refers to a higher interdependency among team members. This interdependence needs communication and harmonization among its members to achieve team goals. Thus, the success of team requires appropriate individual member contribution and best way in which these contributions combined into team response. (Hinsz, Tindale, & Vollrath, 1997) Since, Leader is a person who laid down the directions in an effort and have an authority over people to follow that particular direction. There is an important fact that the leader must have the ability in forming, facilitating and leading the project team. Nevertheless, sound knowledge that defines how leadership connect their associates effectively and efficiently is lacking....
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...Reflective writing of teamwork Effective teamwork is regard as essentialfactors that are a broader collaboration and fostering production, which contributeto the whole process of the group project. Apositiverelationship is based on effectivecommunication and equal distribution between group members. However, there also exist problems that need to identified and eliminated. In order to build a successful project, firstly, we have to choose the most feasible topic from many options. Just like Gurak and Lannon (2009) say, topic is the first step to access successful team work. However, According to O'Leary (2004), different views and opinions among team members are inevitable and bringing these different points together is one of the strengths of a team approach. Indeed, after two times’ discussions, we roughly decided on two aspects fashion and food. Based on the interests of these two different areas, we divided into two groups to do the research. Firstly, the opinion of fashion group is that they want to set up an independent designer clothing store. These independent designers come from students who study in fashion department. However, through research, the fashion group found that we do not have the basic knowledge and understanding of fashion industry. Moreover, the root problem is that clothing shops need a larger store which means we need more rentals. What is more, considering the issues of the cost of foundry, location of store, and the salary of these independent...
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...Miami Scholarly Repository Management Faculty Articles and Papers Management 1-1-2013 Team leadership: The Chilean Mine Case Terri A. Scandura University of Miami, scandura@miami.edu Monica M. Sharif Recommended Citation Scandura, Terri A. and Sharif, Monica M., "Team leadership: The Chilean Mine Case" (2013). Management Faculty Articles and Papers. Paper 13. http://scholarlyrepository.miami.edu/management_articles/13 This Book Chapter is brought to you for free and open access by the Management at Scholarly Repository. It has been accepted for inclusion in Management Faculty Articles and Papers by an authorized administrator of Scholarly Repository. For more information, please contact repository.library@miami.edu. Scandura, T.A. & Sharif, M.M. (In Press). Team leadership: The Chilean mine case. In C.M. Giannantonio & A.E. Hurley-Hanson (Eds.), Extreme Leadership: Leaders, Teams and Situations Outside the Norm (pp. XX-XX). Northampton, MA: Edward Edgar Publishing. TEAM LEADERSHIP: THE CHILEAN MINE CASE TERRI A. SCANDURA Department of Management School of Business Administration University of Miami Coral Gables, FL 33124 scandura@miami.edu MONICA M. SHARIF Department of Management School of Business Administration University of Miami Coral Gables, FL 33124 msharif@miami.edu 1 Team Leadership: The Chilean Mine Case Terri A. Scandura & Monica M. Sharif University of Miami Introduction The world watched in awe as...
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...Running Head: JOE SALATINO Joe Salatino, President of Great Northern American Case Study The case study of Joe Salatino, President of Great Northern American, enlightens the success process of the organization. It highlights the measures and processes that Salatino adopted to motivate his employees in order to enhance the achievements of Great Northern American. It portrays the fact that in spite of having a sales force of 30 employees, Salatino was still able to achieve success and effectively compete with its competitors. Why Joe’s employees need to understand the importance of how people form perceptions and make attributions? Perception is a process which involves the recognition and interpretation of stimuli which register our senses. It relates to how we make sense of our environment and sensation refers to basic stimulation of the sense organs. Understanding the perception of people is essentially important. The role that perception of a customer plays in a business transaction is very much significant for the growth of the organization, as it is due to the perception of an individual which affects the outcomes of the conclusion that an individual draws on a particular good, product or service (Wilson & Rookies, 2000, p. 2-3). In the case study of Joe Salatino, the President of Great Northern American, it is evident that the understanding of the perception of the customers is essentially important for the employees working in Joe’s firm. As it is acknowledged...
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...across international boundaries. Over time, companies expanded their business activities beyond their local markets, giving rise to multinational corporations. Satair U.S.A is a multinational corporation with branches in several countries around the world. The company specializes in aircraft maintenance and the distribution of aircraft spare parts. As a multinational company, Satair employs people from different cultural backgrounds in its plants around the world. Consequently, the company’s labor force is characterized by a rich cultural diversity. In this regard, the company’s workforce composition and human resource management will provide a relevant case study for exploring best practices in managing cultural diversity in organizations. Literature Review Friday and Shawnta (2003) carried out a study on corporate strategies used to enhance cultural...
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...RESPONSIBILITY AND TEAM PERFORMANCE: THE MEDIATING ROLE OF TEAM EFFICACY AND TEAM SELF-ESTEEM Complete Summary The study analyzes the relationship between Corporate Social Responsibility (CSR) and team performance through team efficacy and team self-esteem. Team performance is influenced by Economic, Legal, and Ethical Citizenship. The results of this study show the importance and benefits of having a good CSR within organizations to improve the overall well-being of workers and ultimately the company itself. In addition, the results indicates that Economic Citizenship influences performance through both team efficacy and team self-esteem. Nevertheless, Legal Citizenship influences performance only via team efficacy and Ethical Citizenship only via team self-esteem. Effective Economic Citizenship. All organizations have the obligation of taking care of their employees due to their position as major stakeholders. “The necessary and primary social responsibility of any business organization is economic in nature, as an organization is a basic economic unit in our society”. This essential social citizenship can be implemented through different types of benefits such as good working conditions, adequate training, educational programs, and career advancement. “Managers who focus on this social responsibility can win high return of investment from team workers through their enhanced team efficacy, team self-esteem, and consequently, team performance”. The results of the study indicates...
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... and include role-playing and demonstrations of real-life workplace issues and solutions. bdjobstraining.com Page |2 bdjobstraining.com Page |3 TRAINING TRACKS Marketing/ Sales Track • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 1111 Selling Techniques for Excellence 13 Lessons to turn every Company into Fantastic Brands Advance Selling Techniques Art of Pharmaceutical Sales Brand Management–Walking the Talk Branding for Bangladeshi Business Constructive & Modern Leadership Approach in Selling through Team Building Corporate Sales Management for Excellence Creating New Prospects and Managing Sales Pipeline Creative & Successful Selling Techniques for Excellence Customer Relationship Management (CRM) Digital / On-line Marketing - New Era of Brand Management Effective Print Advertising: 13 Tips to Create Powerful Advertising Effective Selling Techniques Essential Territory Management &...
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...Creating Effective Teams An essential process that is required for any business organisation is an effective group development process and managers need to understand how to create effective and productive teams and the roles performed by each of the members. The theory used is the Tuckman’s five stages of group development process that involves forming, storming, and norming, performing and adjourning. Another important aspect of effective teams is the right mix of role categories from Belbin theory, which identifies nine types of people, categorised into three specific skills of action, people and thought orientation roles. This essay will analyse the roles managers undertake to facilitate effective team management that is productive and effective in business organisations. An important aspect of leadership management in any organisation team leaders need to have a good understanding of Tuckmens’ stages of team development to build a cohesive productive workplace and an ability to identify Belbin specific types of people and adapt your approach when dealing with the different types of people. (Manning, 1996, pg. 298-302)(Belbin Team Roles. 2013.) Dr Meredith Belbin (1981) team roles based on the behaviour characteristics and interpersonal skills of the individuals within a team. He determined that there were nine different roles in an effective team who undertook specific tasks. These nine roles classified into three major groups. The three major groups of Belbin are...
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...The Project Team Leader is the individual with responsibility for ensuring that the project is planned and executed. The Project Leader does not do all the work of project management, that is shared among the Core Team Members. However, the Project Leader does ensure that the work of project management is carried out on the project. The Project Leader is normally the individual who leads the Core Team meetings and is normally the individual who speaks for the project in project review meetings with the PMO or senior management. The Project Leader is also the person responsible for maintaining the project plan and the current project status and any associated project management documentation or databases. Finally, the Project Leader needs to review all major project decisions to ensure they are in the best interests of the project objectives. When the Project Leader believes a decision is inappropriate, he or she must take action to change or elevate the decision. Over the years I have found that effective Project Leaders have mastered two vital aspects of project management. The first is Risk Management. The Project Leader must ensure that project risks are identified and analyzed, and not suppressed or overlooked. In addition the Project Leader should verify that risk response plans are established and implemented for all significant risks. The second aspect of project management that the Project Leader must do well is Project Communication. The Project Leader must manage...
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...Teaching Strategies NUR 588 August 5, 2012 Kelly Martin, Facilitator Teaching Strategies Nursing education is a key component to keep nursing practice relevant to the health needs and also to the expectations of society. Nurses provide an essential part of health care in most health care setting. Education, training, and experience are constantly changing and enhancing learning for students, enriching lives with knowledge. Educators have an important role in learning. They have to keep up with developments in the specific specialties, literatures, and the practice. They are responsible to educate new, and experience nurses, and students, and therefore have to master education. The goal of education is to instill in learners the academic and moral knowledge that should constitute those ‘essential things that a mature adult needs to know in order to be a productive member of society’ (Cowles, Strickland, Rodgers & Beth, 2001). Developing curriculum objectives is an important task, and it should be seen as an ongoing process. It is an essential process for the educational goals to be successful. Systematic approach is important when developing curriculum for students, and health care professionals. Different components should be carefully reviewed, and considered: staff, students, community needs, and readiness. It is important to specifics of the institution and involves the key subject in the process of education. Objective ...
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...VIRTUAL TEAM WANTS TO REAP THE WIND” |MODULE M 5 CREATING HIGH PERFORMANCE PROJECT AND PROCESS TEAMS | |OB in Action Case Study 1. Executive Summary General Electric Co is setting out to apply considerable financial and technological innovation to the field of wind energy. James Lyons in charge of sourcing talent from around the world has the task of forming a team that is culturally diverse and innovative enough to design and research new techniques for developing alternative methods of harnessing wind energy. In question within this case study is the application of teamwork competencies to maximise efficiency and effectiveness in achieving specific outcomes for developing solutions. Different methods of effective group performance are discussed and elaborated upon as well as the interaction of the leader in establishing guiding principles in getting results. Contrasted within this report are the views and opinions of 3 different authors in defining group and teams within organizational behaviour, describing the various groups found in organizations, stages of group development, characteristics of effective work groups and teams. Factors that may be attributed to possible failure and the various contingency factors that have a direct relationship to a leader’s behaviour in particular to achieving specific outcomes are also discussed. OB in Action Case Study GE’s Global Virtual Team Wants to...
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...Introduction This case study will be researched effective early childhood leadership by taking a participant role in an early childhood-focused organisation or group. To complete the assessment, I have chosen an early childhood educational setting which is the primary school to observe the leadership processes when I actively participate in the activities associated with the group and to research the leadership strengths of the group. The primary school is located at a suburb of south Perth and it is a new primary school which only have classes for kindergarten and pre-primary children. This case study focuses on the factors that build up an effective early childhood workplace in early childhood services. Moreover, the observations of leadership...
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...personality traits. The study on personality traits in the past 20 years explains that people are most likely to exhibit relatively consistent behaviors over time and across situations depending on what personality traits they posses. Based on the given case study, Ronald is a Machiavellian. He is very practical and aggressive person at work and maintains emotional distances with his subordinates in order to be impartial and to have control over them. Moreover, he only focuses on company’s objective of making profit and his own personal interests while neglecting the importance of engaging his subordinates. Due to such personality at work, he is most likely to have good individual work performance in pursuit of the goals. Based on the big five factor, it has also concluded that Ronald is an antagonistic person as he is very low in agreeableness. As Ronald is one who values feedbacks the least and believes that all right decisions lie within him at all times, his team members have to follow what he suggests. He does not believe that by interacting, negotiating and agreeing with team members can create a more effective and efficient marketing division. Such behavior shows that Ronald is always very confident in his own actions and has never thought of changing course. This personality of his causes him to distrust the work ability of his supervisors and hence, prevents him from assigning more significant job tasks to them. Lack of trust will in turn reduce team...
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