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Case Study of Abc Co., Ltd from an Inside-Out Perspective of Change Management Process in Erp Implementation

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Executive Summary

Change, change, change… the speed within business and industry has increased immensely over time and new products are introduced regularly. The world has changed and will continue to change. Organizations perceive change as very important for its survival and prosperity in today’s most competitive environment and new business challenges. The success and performance superiority of organizations are very much dependent on the ability to align its internal arrangement with the demand of external world.

Every business will contend to produce not only a better and more reliable product but also providing a better customer service. These can only be achieved through developing a better information system, a highly reliable infrastructure and a more efficient management system. ERP Systems born to help the different parts of the organization share data and knowledge, reduce costs, and improve management of business processes. A widely known critical success factor for effective ERP or large IT projects is organizational change management. ERP implementations are not mere Technology Platform changes, but with cascading effects all across the Organization, including business process and organization Structure. This assignment will observe the needs of “change management” in correlation with ERP Implementation and how “change management” plays significant roles in developing an integrated Enterprise system. I focus the ERP implementation process of ABC Co., Ltd which is a market leader of electric household products manufacturing. This paper tends to explore the detail reflection of change management in ERP implementation together with challenges, overcoming resistance to change and change strategies of ABC Co., Ltd .

Methodology

This paper is a case study of ABC Co., Ltd from an inside-out perspective of change management process in ERP

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