...PASSION FOR LEARNING CASE & CASE METHOD PGP Orientation 20/6/2015 Prof. Avinash Mulky Slides Courtesy Prof. Ganesh Prabhu Nature of Management Activity Management is the continuing process of organizing human, physical, technical and knowledge elements towards the achievement of a stated mission in line with a vision and a value system and under constrained resource conditions. Managerial Decision Making • Management decisions often involve the projection of consequences into a highly uncertain future. • Management decisions have enormous variety and most decisions depend on the decision context. • Management decisions can relate to both repetitive and unique situations. • Management decisions often have to be taken on an imperfect knowledge of underlying phenomena. • Management decisions often have to be taken on basis of untested cause-effect relationships. Data for Managerial Decision Making • All the data required for taking good managerial decisions is rarely if ever available or complete. • Data used can range from subjective to objective. • Data used can range from quantified to judgmental. • Probability judgments, expectations and intuitions are needed to prop up management decisions. Good Managerial Decision Making • Managers often need to create new responses to managerial situations never experienced before. • Good managerial decisions making requires the ability to accumulate...
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...Organizing is one of four core functions of management; the most important skill of organizing is delegating work. This case study describes a basic, typical situation that might happen in managing process: “How to deal with heavy workload in case of workforce scarcity” (“How to maximize the effectiveness of teamwork”) The main character of this case is Faisal Sham; he is the supervisor of a seven project engineer group. Since the demand for different versions of his firm’s computer component is rising, the workload has increase dramatically and Faisal still in charge of everything; things might go out of control anytime. On the other hand, two members of his team have shown their interest in helping Faisal with his work on various designs. The solution for this case requires Task delegation process and Team structure. Assuming that the two enthusiastic members are Michael and Ben and they are qualified with the Faisal’s standard, there are two important positions for them: Product main designer and Head of R&D group. The first step of Delegation is Assign responsibility. Since Ben has better has experience in conducting customer research, he should be assigned for Head of R&D. There will be one co-worker in this group to support Ben in making survey and sum-up the result, which is expected to show customer’s taste for computer component. Michael will in charge of Main designer due to his professional skill. Two chosen engineers will assist him in order to build up the...
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...Case Study Analysis Report ⦁ Introduction This report provides an analysis and evaluation of the problems associated in Carl Robins' case study. To my understanding the result from my report can be summarized easily with lack of communication and organization. Communication and organization are a must in most aspects of life, but are required skills in any career field. When we miss these areas many problems can arise. Issues that emerge due to the absence of information, coordination and organization, can be easily avoided. When you are planning your career or a big life event, following through with your plan and schedule are key for the success of any event, whether is life or job related. B. Background When organizing a "needed by date" recruitment event you should have the capability to believe that, in fact, you will recruit people, even if in reality you do not. It is of extreme importance to prioritize and organize yourself when a big event is in the plans. Also, putting together a team will help you delegate in areas where you feel comfortable letting someone else handle or in areas that you do not have much expertise. To me was crucial to get a real life opinion in regards to the subject. I decided to interview my sister Ivonne Valentin, former Human Resources recruiting supervisor for Home Goods Distribution Center in Bloomfield, CT. We talked about the steps to take in order to avoid issues when planning a recruitment event. She mentioned that...
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...Pepsi and Google Leadership Case Study 1. Culture is an essential element of organizing in the P-O-L-C framework. Do you think Google has a strong culture? What would it take to make changes in that culture, for better or for worse? Undoubtedly Google has one of strongest cultures in today’s corporate World. The strong work culture has paid off for Google as it is ranked consistently as the best place to work. If Google were to remain in the best position in the future, It has to change continuously and evolve accordingly to face the competitors. Google’s cultural innovations might be imitated in other companies as well. It is easy to have a good corporate life style when the company the company is doing very well on the economic front. When company’s resources become more constrained with the maturing of its industry and its business model, these kind of investments will be harder to make. When Google slows down financially it will be difficult to retain great employees. 2. Do you think Google’s unique culture will help or hurt Google in the long run? Google’s unique culture might not help Google as it is helping today. I think so because the corporate life style, more benefits to employees are very much imitable by other companies. Any company that is doing very good financially can adopt these measures. There comes a point...
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...Case Study Analysis Numerous problems have arisen throughout the current employment process. As a result, This Study is an effort to analyze and determine methods to enhancement this complex procedure. From the facts gained, its believe that an absence of experience and proper planning, followed by inability to complete the entire task essential to hire new personnel in an appropriate manner. Carl Robins, a recruiter for ABC, Inc. with the company for six months, successfully hired fifteen write out 15 employees. He arranged orientation for new employee in June with the intent of having all the employees working by July. On May 15, Carl’s Supervisor, Monica Carrolls, informed him about organizing the employment issues, for example, training schedule, policy booklets, orientation, manuals, policy booklets, drug tests, and a host of other issues. He guaranteed all arrangements were complete in a timely manner. When reviewing the new trainee’s records numerous problems surfaced. For example, Robins witnessed incomplete paperwork was unfinished, not one trainee went to the clinic for mandatory drug test, and the trainee orientation manuals were piecemeal or had pages missing. Discouraged, Carl took a quick walk, returns to work, checks the scheduling of the training facility for use in trainee orientation, and discovered that Joe had reserved the room for the entire month of June from technology services. He comes back to his office astonished and puts his head down on his desk...
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...How To Analyze A Case In a case study there is no right or wrong answer. The following suggestions will help you to analyze case studies more effectively: Read the case: The first step to a successful case solution is to read the case, carefully and with an eye for detail – more than once. Don’t rush through it. Look for the smallest of details. That is the only correct way to read intelligent conclusions. Look for case attachments and accompanying tables and numbers if available. Do not reach conclusions until all facts are considered. Your best defense against surprise is to read the case thoroughly. Take notes: Unlike textbooks which are written in chapter, essay or reprint form, case studies might be arranged in chronological order. While textbooks may proceed in logical fashion, this is not necessarily so in case studies. At times, they may seem chaotic with many events happening at once – order and discipline may be missing and key issues are not always evident. Case studies may also contain substantial amounts of information in tubular form. To know what such data means you will have to read the tables and apply what you have learned. Your notes should focus on the details you will need to identify the business problems involved in the case, the issues critical to solving those problems, as well as resources available to the managers in the case. Those notes will be helpful in producing a case solution. Look for (business) problem(s): Do not just rephrase the obvious problems...
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...than the prescribed page limit in any section (including footnotes). The content of the response and its organization are much more important than the length of the response or the number of words. Please post your responses in your personal assignment folder under "Final Exam". All examinations are due no later than Wednesday, August 15, 2012, at 11:59 pm Eastern Standard Time. (But I will be happy to get them earlier than the deadline!) Good luck! Examination Questions A. Short Answers. (45 Points) Please respond to three of the following four (4) questions. (15 Points for each response). Responses are limited to eight (8) typed pages. 1. Employing the contemporary fable "The Ambulance in the Valley" (see below) as a case study, respond to the following questions: a) How was the boundary set and how did this decision define "the problem"? How else could the boundary have been set? b) How does the establishment of the boundary establish the preferred interventions? c) In debating the choice, how was the success/failure of the intervention assessed? 2. The manager's essential job is to solve organizational problems and fulfill human needs through people working cooperatively. Unfortunately, schools, professors, and books can help you prepare...
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...Velma Lewis Instructor: Kellie Erich Principle of Mgt. & Org. Behavior 8/30/2013 Trader Joe’s Case Study Trader Joe’s Personal Touch Case Questions Answers Management Process 1. Ans. Planning and Organizing: In 1958, “Trader Joe’s,” started like any other convenience store chain. In 1967, founder “Trader,” Joe Coulombe, renamed the store to of course, “Trader Joe’s. He had the concept of offering a one-of-a-kind foods at below average prices in twenty odd states. They offer a laid-back enthusiastic consumer service. It was more of a cozy and intimate feel than that of the big spacious “Whole Foods,” chains. Joe’s has a faux- nautical theme, his management crew and crew members are to wear a loud tropical-print shirt. Leading and Controlling: “Trader Joe’s,” limits it stock and selling quality products at low prices. Joe’s sell twice as much per square foot, than other supermarkets. Most retail-mega stores, like “Whole Foods” carry between, 25,000 to 45,000 products. Whereas, Trader Joe’s stores carries only; 1,500 to 2,000 products. The scarcity benefits both Trader Joe’s and its customers. It is suggested by David Rodgers of DSR Marketing Systems expect Trader Joe’s model toward a smaller store size to include excessive competitive floor space, development costs, and the aging population. 2. Ans. It would probably be political and economic change. It would not be able to operate effectively if or when the government of other countries has a negative impact on the...
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...org/user/houser/advancedwebdesign/Tips_on_Writing_the_Case_Study.html HOW TO WRITE A CASE STUDY by Charles Warner There are two types of case studies: (1) factual ones depicting real organizations, people, and situations and (2) fictional ones that, although usually based loosely on actual people and events, do not use real organization's or people's names. The advantages of factual case studies are that they can provide a wealth of detail, give credibility to situations and problems, and, most important, provide real outcomes. Actual results give those who analyze a case real-world solutions: How did the organization or manager solve the problems? Did the solutions work? Although factual cases furnish concrete, not theoretical, solutions, they also have some drawbacks. Often students or case discussants get hung up debating the details of the case as they may remember them. Some discussants claim inside information or refer to later outcomes that bring the organization's solutions into question. When discussing factual cases, analysts tend to focus on the accuracy of the details rather than on the appropriateness of the solutions. Factual cases tend to become outdated as organizations, strategies, problems, and people change over time. Also, if a factual case portrays real organizations or people in a negative way, questions of taste, fairness, and even libel can arise. Finally, in a factual case writers must obviously stick to the facts, which means that they are limited...
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...assessed the situation of traveling to New York state’s CDC in July to find a cure for zombie-ism by co-teaching a proposed zombie evasion training program, especially for the 10 out of 50 scientist who had no training and would be traveling with Carol Montega. This training class had two goals: 1. Scientist would know how to hunt, build a fire, and to find edible plants to eat. 2. Generally survive in the wilderness With the nature of this training program that should begin on June15th, certain stipulation have to occur such as trainees must arrive with their own rifles and camping equipment, and lastly, all trainees must have undergone a 10-day quarantine to ensure they have not been infected with the zombie virus. However, the brief study finds the prospects of the training program in its current state are not positive. The major areas of flaw require further investigation and remedial action by the co-trainers. Recommendations include: • Discussing with co-trainers about why 3 of 10 scientists haven’t been quarantined • Improving/increasing scientists learning how build fire without matches and surviving in general • Increasing the usage of rifles of scientist who did not have rifles with them, including ammunition or camping supplies The training program has successfully identified key solutions to avoid being eaten by zombies, through a training program to prepare the scientists on their travels to New York State’s CDC, but other areas will need improvement before...
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...How to Solve a Case Study Cases are included in many courses in Administrative Studies to give students an appreciation of the hard realities of business and the constraints involved in decision making. By exposure to a variety of situations and diverse problems, the student can experience, to some degree, the challenges and dilemmas of the decision maker. Cases are usually based on real situations. For reasons of privacy and confidentiality, the persons, the companies, and the locations involved are typically disguised. When assigning case analyses, instructors expect that students will: • Study the information provided in each case, • Attempt to diagnose the nature of the problem or problems involved, • Search for alternative ways in which the problems can be resolved, • Recommend and justify the course of action that is most likely to be effective. The justification should rely, to a large extent, on theoretical principles. Sometimes students feel disappointed because the cases sometimes do not appear to be “dramatic.” However, because the cases do represent the realities of organizations, they are often likely to be somewhat mundane, at least to the outside observer. Most of the incidents are based on events that were actually faced by managers and their subordinates on a day-today basis. Very often, cases do not contain all the information that the student would like to have. This is often done intentionally, or at least knowingly, by the case writer. In real...
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...Cases are included in many courses in Administrative Studies to give students an appreciation of the hard realities of business and the constraints involved in decision making. By exposure to a variety of situations and diverse problems, the student can experience, to some degree, the challenges and dilemmas of the decision maker. Cases are usually based on real situations. For reasons of privacy and confidentiality, the persons, the companies, and the locations involved are typically disguised. When assigning case analyses, instructors expect that students will: • study the information provided in each case, • attempt to diagnose the nature of the problem or problems involved, • search for alternative ways in which the problems can be resolved, • recommend and justify the course of action that is most likely to be effective. The justification should rely, to a large extent, on theoretical principles. Sometimes students feel disappointed because the cases sometimes do not appear to be “dramatic.” However, because the cases do represent the realities of organizations, they are often likely to be somewhat mundane, at least to the outside observer. Most of the incidents are based on events that were actually faced by managers and their subordinates on a day-today basis. Very often, cases do not contain all the information that the student would like to have. This is often done intentionally, or at least knowingly, by the case writer. In real life, a manager must frequently make decisions...
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...Carl Robins case study analysis | CARL ROBINS CASE STUDY ANALYSIS | By:Mileta Timmons | | | | Introduction: This case Study analyzes the dilemma that Carl Robins faces when trying to organize a new hire orientation. This case analysis will analyze how inadequate training, lack of time management skills, and poor organizational skills contributed to Carl Robins dilemma of coordinating an effective new hire orientation. Alternative solutions will be analyzed in order to evaluate which solution would be most effective in solving Carl Robins dilemma. Background: Carl Robins was recently hired as a new recruiter for ABC Inc. In early April, he recruited fifth teen recruits after only being on the job for six months. The new recruits were scheduled to work for Monica Carrolls, the Operations Supervisor by July. The new hire orientation was scheduled for June 15. Monica communicated with Carl on May 15 about making sure all the components at the orientation were ready. Carl expressed to Monica that everything would be coordinated in time. After Memorial Day, Carl pulled out his orientation file with the intent to finalize the paperwork. To his surprise, some of the trainees did not have completed applications or transcripts on file. The new hires also had not attended their mandatory drug screening. He then found that the orientation manuals were not enough for the recruits and that they were missing pages in them. After reviewing the training room schedule,...
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...CASE STUDY TRADER JOE’S 1. How does Trader Joe’s design jobs for increased job satisfaction and higher performance? Trader Joe applies its pursuit of value to its facet of its operations by focusing of natural ingredients, inspiring flavors, and buying direct from the producer whenever possible. By buying from producers Trader Joe is able to keep its costs down thus saving costs which they pass on to their customers. They also limit their stock and sell quality products at low prices. Trader Joe also connects with its customers because of the culture of products knowledge and customer involvement that it’s’ management cultivates among store employees. They also maintain their employees by offering benefits such as dental, medical, vision insurance and competitive pay packages. 2. In what ways does Trader Joe’s demonstrate the importance of each responsibility in the management process – planning, organizing, leading and controlling? Trader Joe’s puts his money where its mouth is, by doing so he pays his employees way more than their counterparts at other chain grocers. Trader Joe’s nurtures their employees with a promote-from-within philosophy, so each employee is encouraged to taste and learn about the products and to engage customers to share what they’ve experienced. Future leaders are encouraged to enroll in training programs such as Trader Joe’s university that foster in them the loyalty necessary to run stores according to both company and customer expectations...
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...European energy markets. - Ongoing research in General Management, Organizational Behavior, Technology and Operations Management, and Entrepreneurial Management. - ERC case interviews and field research in Austria, Belgium, Denmark, France, Spain, Sweden, and Switzerland, Selected events: Glocoll Program on campus; MBA events in Munich, Frankfurt, Paris and London; the European Area Conference; CSR Conference in Brussels; EAB meeting in Milan; L'Etudiant Conference in Paris; ELC Meeting in Geneva. It is with mixed feelings that we say farewell to our Research Associate, Mr. Karol Misztal. Karol first joined the ERC in 2010, and quickly became a valuable member of our team. We are thankful for his contributions to our organization and, undeniably, he will be deeply missed. Please join us in wishing Karol the very best of luck and success in all his future endeavors. We were also very fortunate to welcome two outstanding Harvard College students to the ERC team for a two-month internship: Ms. Nina Chen and Mr. Roland Yang. We would like to thank them for their great work and we wish them all the best for their future careers! br> And to all of you, Happy Holidays and best wishes for 2014! Newly Released Cases Case study "FX Risk Hedging at EADS" Co-authored with Professor Carl Kester, FIN, this case describes how, in 2008, EADS, the European aerospace group that owns Airbus, was faced with the decision of how best to hedge against the risks stemming from a large and...
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