...A Case Study Scenario of Communication Systems Integration Group (CSIG) Background Communication Systems Integration Group (CSIG) is a full-service integrator of audio-video production, and post-production systems of both hardware and software solutions. CSIG has six key players whose dedication is to provide customer satisfaction despite the environment the company finds itself. The headquarters are in Detroit, with satellite offices in Kalamazoo, MI, Cincinnati, and Cleveland, OH. The company has other members who are the back-born of the Group. These include (10) sales personnel, (1) engineer, (2) bench technicians, (8) field technicians, (3) administrative managers, (1) project manager and a shipping personnel. The company coordinates its major services from Detroit, the main headquarters. Together, there are 32 employees whose efforts in business bring in an Annual Gross Sales of $17 million per year. In the effort of restructuring the company, and finding the problems that are posing threat to the progress of the company, CSIG has contracted Grams Tracking Firm to provide a viable solution for the scenario in which the company currently finds itself. This case study includes the problems, and their explanation, functional criteria such as different alternatives, evaluations and some recommendations. Problems SCIG has experienced three major events in the last 90 days. • High operating costs • Competition, and, • Salesperson left the company. • Business...
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...THE FASHION CHANNEL CASE STUDY: In reference to the case study, Dana Wheeler can invest in one of the following 3 scenarios to generate better output for ‘The Fashion Channel’ (TFC): Scenario1: Broad appeal to a cross segment of Fashionistas, Planner & Shoppers and Situationalists Advantages: Investing in marketing and advertisement campaign for new target segment, will lead to increase in the rating from 1.0 to 1.2 and also increase in average viewers. Disadvantages: Since there is no real change in viewers’ type and programming, the CPM will drop by 10% or more and competitors will continue taking its market share. Scenario2: Focus on Fashionistas segment Advantages: This segment has the highest interest in fashion and is strong in the highly valued 18-34 female demographic, which will lead to increase in CPM. Disadvantages: Fashionistas is the smallest segment in four clusters .Require spending of additional $15million per year on programming to attract and retain interest of this segment. Scenario3: Focus on both Fashionistas plus Shoppers & Planners clusters Advantages: Dual-targeting will ensure the average viewers and rating. It is expected that rating will grow to 1.2 with a potential CPM of $2.50 Disadvantages: Require spending of additional $20million to ensure there were selections aimed at both segments. Recommendations: Observing the advantages and disadvantages of the three options, Scenario 3 looks to be the most appropriate...
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...Assessment Centre > Introduction | Assessment Centre has a variety of definitions and these are based on its methodology of assessing a candidate’s performance and aptitude. Trained Assessors observe a group of candidates performing a variety of aptitude diagnostic procedures which provide specific information on the abilities and developmental capacity of each applicant. An Assessment Centre is actually a process applicants take part in and is not specific to any one location. Its popularity is also evident in staff growth plans where it is usually known as a Development Centre. These procedures are designed to ensure employee investment is maximised for both the organisation and the individual. Whilst the general process is very similar to Assessment Centres the subtle difference is that at a Development Centre you will be given feedback immediately and work with the assessor to agree a future plan. Many organisations use the expertise of an HR consultant to design the exercises to meet their specific role requirements and then to conduct the actual testing and assessment of candidates. These services come with a significant cost and that is why you will increasing face testing through an Assessment Centre as you apply for higher-level strategic and technical roles. The length of an Assessment Centre will vary from half-a-day to two full days and may be held on the employer’s premises, often within their own training facilities or on the premises of the organisations Human...
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...(Hons) MGT 4201 STRATEGIC MANAGEMENT JANUARY 2016 SESSION GROUP ASSIGNMENT (20%), A. GROUP ASSIGNMENT’S TASKS You are required to read the attached case study thoroughly. Harley-Davidson, Inc.: Troubled Times Increase H-D’s Reliance on International Sales Task You are required to write a term paper answering the below-mentioned questions based on the given case-study. Question 1 With reference to Porter’s Generic Strategies, which generic strategy is Harley Davidson using? Illustrate your answer with relevant theory or case scenario information. (10 marks) Question 2 Critically evaluate the effectiveness of the strategy you identified in Question 1) above for all the countries described in the case. You need to use case scenario information or relevant theory to illustrate/support your answer. (15 marks) ...
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...Case study for NutroBalance. Purpose The purpose of this case study is to get you used to incorporating Microsoft Project charts and reports into your project’s progress reports. By now you should be able to work through the mechanics of loading tasks, predecessors, resources, and costs into MS Project. But the real challenge facing project managers is how to interpret the data in MS Project and how to make it “useful” for you and your stakeholders. In this case study you will be given a scenario and asked to load the project information into Microsoft Project. However, the purpose of this case study is bigger than just properly loading the Microsoft Project file. This case study requires you to interpret the MS Project results and incorporate the issues and results in your communication with key stakeholders. Your output of this case study explores the “softer” side of project management, including how to communicate your results to your key stakeholders in a clear and concise manner. The point of the case study is to show you that projects experience change over time, which forces you, the project manager, to modify and adapt your project. This case study is broken into three sections, Sections 1, 2, and 3. In each section you will be given some information on your project and then asked to “respond” to some of your stakeholders. Even though there are three sections in the case study, you will only submit ONE document, due Week 6. This document will include your answers...
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...PART 1 CASE STUDY – COOPERATING and COMMUNICATING ACROSS CULTURES 1. Problem: Identification and summary of key organizational behavior issues evident in the case. On this case study there are two scenarios/situations that are presented about cooperating and communicating across cultures. The scenario/situation begun when the company headquarters in Philadelphia sent Jim to Stuttgart, Germany to be the team leader for the introduction of a new laser for the eye surgery that will be launch in North America. Although Jim had never worked in Germany, he was selected because of his qualification, experience, speaks fluent German and a wife who is from Germany which makes him culturally prepared. Even though the launching of the new product was a success, there were issues, concerns and behavior that may have failed in the launching of the new product. Not in the order of priority, I have identified the following key organizational behavior issues either in the American or German perspective: * Culture Ready Environment * Leadership and Management style * Communication * Expectation * Motivation * Problem solving * Adaptability 2. Reflection on the identified issues along with recommendations or potential solutions to identified issues. Today, facing tough economic times, many companies are cutting resources, employees, and cost to survive the competition. Yet in spite of cut backs and struggles, the war for talent remain as strong as ever...
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...Aircraft Solutions (AS) Security Overview Introduction Aircraft Solutions is a well respected equipment and component fabrication company who provides a full spectrum design and implementation solutions to several industries which includes; electronics, aerospace, commercial and the defense sectors. Aircraft Solutions employs a range of highly qualified professionals and houses an immense production plant, with an overall goal of providing high-quality solutions to accommodate specifications from a wide range of customer demands. The following report is a security assessment on Aircraft Solutions and the primary objective in this assessment is to identify the existence of vulnerabilities present within the global context of Aircraft Solutions’ operations. An evaluation of the associated threats will be deduced, accompanied by the exposed weaknesses. This will be followed by an analysis of the degree of risk present. Finally, there will be a focus on the consideration of the consequences resulting from revealing of potential threats. Assessment Hardware and policy will be the main focus of this investigation. It will be narrowed down more to hardware issues. It is very curious that there is no firewall implemented between the commercial division and the Internet. The Defense Department must be routed through Headquarters, but the Commercial department is connected straight to the Internet. This is a significant vulnerability. The second weakness that will be...
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...Communication Style Case Study Zenia Y. Bradley University of Phoneix Kristina Almus September 7, 2015 Introduction In this paper I will discuss three different case studies which were found the chapter reading. I will also discuss a scenario from my health care experiences. These case studies will vary in communication styles as it relates to delegating task to coworkers. Effective communication is a very important part of the delegation process. According to O’neil and Hasten (2009) the key to successful delegation is understanding, first, that delegation is an investment if time and energy that doesn’t always have immediate returns, and second that delegation is a skill which implies that it has discrete steps or components, that it requires practice to improve, and that repeated practice of it will facilitate improvement. Scenarios In the first case study we find Rashad an aid who I believe has every intention of doing what is right for the patient ,but has been basically shot down but the comment made by Robin. This causes him to shut down and basically destroys the relationship between the two. Robin a RN whom I believe has the best interest of the patient at heart does not communicate very well with others she is a very aggressive and should tone it down a bit if she plans to have a successful relationship with the entire healthcare team. In the second case study we find Pamela who displays a passive or nonassertive communication style by not addressing the...
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...The word ‘essentials’ in its title might give the impression that the CIM Certificate's ‘Marketing Essentials’ module is a walk in the park. But be warned: this is not the case. As the first module usually studied when pursuing a Professional Certificate in Marketing, its three-hour exam demands preparation. The exam is broken into two parts. Part A requires candidates to answer 10 short questions, each carrying four marks. Part B includes three questions based on a case study, each carrying 20 marks. The following tips tell you how to successfully approach and complete all of them. Tip 1: Be concise. It is important to take note of the answer length you need to provide based on the marks awarded for it. In Part A, candidates are asked to provide short answers. In fact, try not to write more than five to six lines for a two-mark question. Addressing the requirements is all that is needed. Tip 2: Understand the questions. Part B requires a very different approach. They are designed to test your ability to apply theory to a given context. They always raise key points and students are required to identify these points to contextualise the answers. For example, a question could be as follows: “As a marketing manager of a newly formed manufacturing company in the fashion industry, you are required to recommend a suitable pricing strategy that will help the company to grow.” In this question, the key words are “newly formed”, “manufacturing company”, “fashion industry” and “grow”...
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...ACE Challenge 2015 Amazon Confidential Preliminary Round: ACE Case Breakers Case Study: Operations Introduction It is a bright autumn morning in 2205 and Gaurav Maurya, SVP – Amazon Enceladus1, is gazing outside the window and reminiscing about how Blue Origin2 had transformed Enceladus into a bustling human colony in a short span of 50 years, much like some of the developing countries back on Earth. Also, continuing Amazon’s legacy, Amazon.en has become Enceladus’s most customer-centric company in a short span of one year and customers love to buy all sorts of products on it every day. Gaurav is scheduled to meet the Board of Directors back on Earth in 3 days to present the first year report. For this meeting, Gaurav has decided to focus on operations, and on how different verticals within operations are helping raise the bar on customer experience. Gaurav enlisted four of his team members to share their stories. As Gaurav prepares for the meeting, he has asked you to take a look at the reports that his team has put together and help him answer some open questions and come up with fresh ideas on how to solve the problems. Scenario 1: Like on Earth, Amazon’s goal is to offer Enceladus’ largest selection on Amazon.en. Deonn, who recently joined Amazon.en wants to accelerate the addition of new products in the catalogue. While Amazon already provides tools for vendors to submit their items in the catalogue, the error rate remains high. On an average, vendors...
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...Case Study Analysis: General Motors: Packard Electric Division Ufuk Aytacoglu Southern States University – Newport Beach Campus Case Study Analysis: General Motors: Packard Electric Division General Motor’s acquisition of the Packard Company led to a considerable differentiation in the products offered by the Packard Company. Even though the GM struggled throughout the 1980s, the Packard Electric Division of GM grew at rates that were very satisfying for the managers. In year 1990, David Schramm, the chief engineer for Cable and Component Design, was asked by the Product, Process and Reliability Committee to share his opinions on whether the Packard Electric should commit to the RIM grommet for a 1992 model year car. Schramm thought of three possible scenarios for this critical path. The first scenario involved a backup RIM machine in case anything went wrong and products were out of compliance with the manufacturer’s specs. This option was not cost efficient and also was the riskiest of all three choices. Another option was to implement a system that was usable by both manufacturing lines. Design processes would be the most affected stage with this choice considered. Interdependent stages such as logistics would also be in jeopardy. The final choice was their safest and the most applicable. This option could relieve the company in the short-run. However, potential future projects would be given up due to failure of developing technology to create sustainable growth...
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...Buy custom Law of Agency: Amber and Ashgan Case Study Analysis essay The law of agency applies to both the two individuals in the case given that they possess an agent-principal type of relationship. Thus, the law of agency between the two is narrowed-down to the duties of the agent in respect to their respective principals. It should be noted Ashgan, the personal assistant, is the agent while Amber, who happens to be the employer, is her immediate Principal, The first duty of Ashgan, as an agent, is not to become the principal as against her employer’s or principal’s knowledge. This duty, on the part of the agent, is meant to prevent her from situations in which there will be possible conflict of interest between her duty as an agent and her personal interest. Notwithstanding, a breach against this course of duty renders the contract, entered into by the agent, as voidable at the desire of the true principal. For this case, the contract to purchase the limited edition, sliver Bays-water Tote handbag created the aforementioned type of conflict and thus, it was Amber to decide whether or not the contract was voidable. Second, the agent has a duty not to engage in business activities and hence making secret profits. It should be noted that secret profits is a phrase taken to mean any form of material or financial benefit that may be accrued on the part of the agent without the immediate knowledge of the principal. In this scenario, the principal is allowed to undertake any...
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...Cases in Operations Management (MGT3001/4001) Background This course uses case studies to explore the decisions made in designing operations systems to deliver goods and services to consumers. It builds upon the content of the Level 2 Operations Management curriculum. Learning outcomes By the end of the course, participants will be able to * explore the nature and context of operational product and service delivery systems; * examine the relationship between generic process choice and market scenarios; * examine the mechanisms which are employed to optimise decision making concerning supply chains, resource provision and utilisation, and customer service quality levels; * examine the design of control systems and appropriate measurement criteria to ensure effective and efficient system performance Staff Dr Alison Smart (AS), Adam Smith Business School (coordinator) Room 601, Main Building email: alison.smart@glasgow.ac.uk Dr Rob Dekkers (RD) Methods The course will be taught in a workshop style, with case studies forming the focus for the workshop. The case studies will be used to explore the different operations decisions that organizations face. It is important that all students (i) have read the relevant theoretical materials provided in the textbook chapter and other sources; and (ii) are prepared at the start of the sessions to contribute to discussions on written case studies (we know it is not possible to prepare in advance for...
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...steps from the text. The Problem and Why My current position consists of managing people and ensuring a multi-million dollar asset performs at its best. By doing so, we as a team must keep up with the constant change in occupancy, income, and renewals. These three things keep the asset flowing, which can be an issue at times; especially when having a demanding boss who seems to care less when your asset is in need. This trickles down to my staff and then on to the residents. As the text mentions, “a manager realizes some discrepancy between the current state (the way things are) and a desired state (the way things ought to be)”(Bateman & Snell, 2009, p. 89). As manager of this asset, I am aware of the current state; which in this case is performance. As of now our occupancy, income, and renewals are high in a numbers sense which is fantastic. However, within a few months numbers normally decrease as shown in our historical information. This is mainly due to extra monies or income residents have in the beginning of the year that changes/decreases by mid-year. Therefore, the constant...
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...decided to install a team-based gain-sharing plan that it believed would encourage more cooperation, innovation, and higher levels of motivation from its employees. (Retrieved 10/12/07) Much like the Good Sport scenario, management needed to find a way to promote teamwork and employee participation. Management reached out to the design group at Good Sport, the development and design teams found ways to use existing processes to manufacture the new product by using existing parts and manufacturing with little additional cost or change to production methods. Because the corporate culture at Good Sport promoted teamwork, solutions developed resolved the issues between departments. In John Deere's case, management realized they had a wealth of knowledge and experience within their front line employees. In many companies, the employees usually hold trade secrets in the production process. The John Deere employees were no different. Management needed a way to open the doors for a new work relationship with the employee. To do so, they adopted a new compensation plan. This plan, the Continuous Improvement Pay Plan (CIPP), shifted focus away from individual performance to team performance and explicitly rewarded cooperation and innovation. (Retrieved 10/12/07) The Good Sport scenario displayed how conflict can be constructive and productive due to the...
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