Case Study Analysis Comm/215
Even though very inspired, and goal driven, Carl managed to make a few mistakes that may have been avoided. These mistakes have now put him in danger of possibly not being able to put the new hires to work on time, which leaves the company is the same predicament of not having enough employees on the clock.
Eager to prove that he was the man for the job as a Campus Recruiter, he hired 15 new hires and may have been able to get away with a fewer number of new recruits. He should have started by making sure that the current budget supported the salary for 15 new hires. Next, he should have looked at the company’s training schedule to confirm that the training room he wanted to use was in fact free to reserve. Now there is a group of people expecting to receive training and nowhere to train them. This kind of action on behalf of the company can cause employees to self-terminate their employment and seek gainful employment elsewhere. Once Carl scheduled everything, he should have been tracking things on a regular basis to make sure that everything was on schedule. Waiting until the last mine to ensure everything was in place cost a lot of valuable time in creating a contingency plan. In addition, he should have personally created employee files for each of the candidates and managed them personally until orientation was completed. need to be as big, nor there a need for the large number of orientation manuals. The next step to salvaging this is to find a conference room or something similar that could be just as useful on the scheduled day for the orientation.
Carl needs to start communicating with Ms. Carrolls, the Operations Supervisor, on a regular basis. He needs to inform her of what he is implementing as a contingency, he can even ask for a brainstorming session with her to see if she has any ideas or knows of any places that are available to hold the orientation. Mr. Robins may also want to start making contact with each of the new hires personally to ensure that they have completed all the tasks required prior to orientation. This should include all drug testing and medical reviews, as well as applications and all needed transcripts. Mr. Robins should also update as necessary each individual new employee file so that everything is accurate.
If need be, Mr. Robins should bring in another person to help brainstorm on opinions and ideas on where and how to conduct the orientation that is approaching. Getting the input from someone else who is not directly involved may prove valuable. There may be another person in the office that has been through this same experience already and can shed some light on the situation and how to make it still work. Right now, Mr. Robins is only able to see things from one perspective, his own. Getting the perspective from someone else not directly involved may show another way of approaching the dilemma. He could always create a project management team. In doing so, he can delegate some of the tracking to each member of the team and lessen his own personal workload. In addition, there may be people on the team who have additional outside resources that can be beneficial in moments like this.
In the future, if Mr. Robins is to continue as a recruiter for this firm, then he must be able to perfect his communication skills. He needs to start by communicating with the person he is directly recruiting for first. He needs to develop a concise understanding as to the number of people needed and the timeline for getting them all oriented and trained employees ready for work. He should also start creating a schedule well ahead of time and getting things done early rather than waiting right before orientation. He should also make sure that he always has materials on hand for an orientation of any size. Communication is a major key to every bit of success. Without communication, there is nothing.
Every bit of this dilemma was avoidable. If Mr. Robins would he used simple communication with those around him, then everything would have fallen into place. He should have communicated a need for materials to the person who handles our publications and they could have ordered more. Furthermore, if Carl would have spoken up sooner about the need for training space, then maybe he and the individual from the technology department could have worked out an arrangement on how they both could have utilized the same space.