Executive Summary The purpose of this business plan is to understand the restaurants business and its operations to improve its customer service and its employee relations. The Castle Family Restaurant has eight restaurants that operate under one regional manager that also acts as the Human Resource Manager for the restaurants. The goal is to develop a plan that can decrease the travel time for the regional manager, Jay Morgan so that he may save on gas expenses traveling between each eight restaurants in the Northern California area. The objective is to introduce an HRIS application and one vendor that can assist in the developing of the HR department and ease the transitioning of one individual HR manager to multiple employees. There are restaurants with profits in mind and provide the same food and service while the Castle’s Family believes in family, partnerships and developing relationships with one another for a great customer service.
Introduction
Castle‘s Family Restaurants and it’s eight locations in Northern California employed 300-340 employees and operated under one regional manager, Jay Morgan, who is also acting as Human Resource Manager for all restaurant locations. A business plan will help Mr. Morgan with the transition, as we apply an HRIS to manage all HR and payroll needs as a solution to the time and cost problem that founded in the business exploration. Castle's Family Restaurant continues to grow along with the Human Resource needs to keep the business operative.
Company Review Castle’s Family Restaurant is a midsize family-owned restaurant with 8 locations in Northern California, the company is growing and thriving that a possible 9th location project in the future. The company employs 300-340 workers to which are 40% full-time employees and 60% of the employees are part-time is due to the recession and to coordinate with the